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Senior Salesforce Developer Resume

Houston, TX

PROFESSIONAL SUMMARY:

  • 8 years of experience in analysis, design, development, testing, delivery and production support of application software. Over 6+ years of experience in Salesforce.com CRM Platform and Apex technologies, Sales Cloud, Service Cloud, Marketing cloud, 2 Years of experience with Lightning and 1 years on JAVA.
  • Excellent knowledge on Apex development in creating Triggers, Apex Classes, Standard Controllers, Custom Controllers and Controller Extensions.
  • Extensive work experience in defining and managing custom Objects, creating page layouts, designing of custom fields, role - based page layouts, custom Tabs, custom reports, report extractions to various formats and various other components as per the client and application requirements.
  • Experience using salesforce Lightning UI, lightning app builder, Lightning component framework, Lightning process builder.
  • Experience in working with Eclipse IDE with Force.com Plug-in and Mavens Mate environment for writing Business logic in Apex Programming Language.
  • Strong experience in working with Cloud computing / SaaS technologies.
  • Experience in designing junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
  • Experience in implementing security and sharing rules at object, field, and record level for different users at various levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
  • Expertise in building lightning components using aura framework, creating Visualforce pages.
  • Experience on communities and classic to lightning migration.
  • Working knowledge on ETL tools like Informatica Power center, SSIS and Reporting tools like OBIEE
  • Excellent Working knowledge on web 3.0 technologies like JavaScript, jQuery, Angular JS, HTML5 and CSS 3.0
  • Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
  • Experience in the Product data management for controlling and tracking the records
  • Experience with Confidential CPQ to oversee design, estimating, citing, rebates, motivating forces, and recommendations on any gadget.
  • Proficient in data migration and integration using tools like Informatica on Demand, Data Loader, and Force.com migration Tool.
  • Experience in designing skills with E-R Diagram and UML Diagrams.
  • Working experience on tools like fisheye for reviewing the code, sensei for sprint retrospection and planning poker for estimating the story points.
  • Created team specific agile process flow in JIRA to move tasks from one activity to another
  • Experience in using JIRA for issue tracking issues
  • Extensive experience in developing enterprise applications using Java technologies such as JSP, Servlets, Spring MVC, XML, JDBC and CSS.
  • Good exposure to RDBMS, SQL and PL/SQL, writing SQL scripts for efficient report generation.
  • Worked on designing SOAP/REST APIs integration architecture to provide the programming interface to interact with Force.com.
  • Great involvement in creating salesforce Lightning Apps, Components, Controllers and Events.
  • Altered existing Visualforce to adjust to salesforce new Lightning UI encounter.
  • Knowledge & experience working in teams implementing Agile Methodologies.
  • Highly organized and dedicated with a positive attitude, capable of producing results immediately on hire.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL and Visualforce (Page, Component & Controllers) and Lightning Components.

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in

Programming Languages: Java, C, C++, VB, APEX and UML

Java/J2EE/Web Technologies: J2EE, JSP, JDBC, RMI, Applet, Java Script, XML, XSLT, DTD, XML Schema, HTML, DHTML, Shell Scripts and Web service

Database: MS SQL Server and MySQL

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in

Tools: MS Visual Source Safe, HTML Dream weaver, Microsoft Project, Sub Version and MS Visio

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Senior Salesforce Developer

Responsibilities:

  • Created a framework using Apex flex queues to track a user process of granting login credentials to Confidential.
  • Responsible for requirements gathering from business users and prepare technical requirement specification document, Implemented Agile Methodologies in developing SDLC.
  • Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
  • Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
  • Also embed Lightning Components in Visualforce page by using new Lightning out feature by event - driven programming.
  • Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
  • Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects and involved in Confidential Advanced Workflow Approvals.
  • Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud.
  • Responsible for setting up web service integrations.
  • Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using the aura framework.
  • Experience Lightning Component Framework Components and extensions that allow you to build reusable components, customize the Salesforce1 Mobile App, and build standalone apps.
  • Aura open source technology that powers Lightning Components and Aura namespace contains all the basic building blocks for defining components and applications.
  • Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
  • Enhanced Communities by adding new fields, field sets using Salesforce lightning.
  • Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Created Salesforce 1 mobile apps using Angular JS, Bootstrap, Apex and Visual force.
  • Used App Cloud mobile to instantly deploy apps to users with Salesforce1. Build user friendly and native android IOS and windows app with the mobile SDK, design and run massively.
  • Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.
  • Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
  • Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
  • Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers& Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
  • Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
  • Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.
  • Working with administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules. Designed and Developed Service Cloud and Integration.
  • Created workflows for automated Lead Routing, Lead Escalation, and Alerts &Custom Coaching Plans.
  • Implemented Single Sign-On with SAML on force.com
  • According to the business user s requirement, creating Reports and Dashboards.
  • Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy. Involved in Data Migration from three Legacy Systems to Salesforce.
  • Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
  • Wrote several SOQL & SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.
  • Experienced in designing UI using Visual Force Pages. Wrote Test Scripts for various scenarios And Worked with business owners to understand their requirements for Salesforce Marketing Cloud applications. Provided application support and coordinated with offshore team.
  • Built marketing camping reports in Salesforce and utilize it as a main source of data to integrate with marketing cloud.
  • Integrated custom HTML pages, AMP Script to capture Data directly into Salesforce using Marketing cloud Journey builders and mass email campaign blast.
  • Designed personalized email content using HTML and CSS3 in Content Builder.
  • Developed AMPSCRIPT code to implement business requirements by creating Dynamic content.
  • Created journeys and implemented marketing campaigns using marketing cloud tools like Journey Builder, Email Studio and Automation Studio. Developed and deployed A/B testing strategies to roll out the control version to be used in the final email campaign.
  • Used AMP scripting to use data from Data Extensions and involved in different email campaigns.
  • Configured FTP accounts and used it for import and File transfer upload and tracking total number of emails sends and opens.
  • Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
  • Used Web Services like SOAP API and Rest API to integrate with external systems.
  • Implemented Email-to-Case, Web-to-Case for automation of the case creation.
  • Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: SalesForce.com CRM Application Platform, Salesforce lightning, Sales cloud, Service Cloud, Apex Language, Visual Force, HTML, JavaScript, Custom Objects, Tabs, Workflows, Approval Processes, Journey Builder, Audience Builder Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment, SSO, Sfd2sfdc.

Confidential, Irving, TX

Salesforce Developer

Responsibilities:

  • Played a significant role in launching the Cummins Service System using Salesforce.
  • Implemented JIT (Just in Time Provisioning) for the entire application as Single Sign-on Module.
  • I was involved in setting up the webinars through the MARKETO application which we have integrated with salesforce to introduce our products to the customers.
  • Implemented the Job Close Functionality through various validations, callouts and data exchange process through local services.
  • Integrated EDS (Expert Diagnostic System), QSOL, SRT, INSITE, BMS, SIEBEL (Warranty Information), WWSPS, Connected Diagnostics and Many more to CSS (Cummins Service System) using REST and SOAP web services.
  • Designed and developed Validation Rules to maintain data quantity and data consistency.
  • Supported in onboarding new locations through Account Creations, Role mapping and group access across the world (Australia, Mexico, Spain, France & Canada).
  • Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
  • Generated the quotation word document from Salesforce.com and using the feature of CPQ product.
  • Implemented Quote-to-Cash solution using Confidential. Good understanding of the CPQ.
  • Customizing the Confidential product Configurator and quote application according to business needs
  • Worked on Confidential Advanced Workflow approvals, Confidential order management, created agreement wizards, validation rules and contract templates
  • Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Worked on writing Apex Triggers & Apex Classes, Batch Apex and Scheduled Apex.
  • Experienced in designing UI using Visual Force Pages. Wrote Test Scripts for various scenarios.
  • Used CSS, HTML tags, media queries, calling a static resource on to the Visualforce page and many more for a grandeur application.
  • Implemented Notes functionality, where in a user can edit and create his notes but can't edit the other user notes, inside a custom defined popup.
  • Worked on Translation workbench to translate and show the application in the selected language (Spanish, French, Portuguese and many more)
  • Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.
  • Implemented Email-to-Case, Web-to-Case for automation of the case creation.
  • Implemented the bold functionality, which is like that of Gmail Inbox, where in the job turns bold when it is newly created and turns off if when it is clicked, to differentiate the jobs that are New and Old.
  • Performed Unit, Integration, Regression and User Acceptance Testing.
  • Managed user accounts and security - including new user account creation, profile and role Management, sharing rules, and security controls.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
  • Used either Change sets or ANT for deploying the metadata from one instance in to various Salesforce instances.
  • Used Data Loader to insert, update, and bulk import or export of data from Salesforce.com
  • Proactively discover the underlying business goals and needs.
  • Implemented Salesforce.com customizations and drove user acceptance testing (UAT).
  • Conducted Training sessions for End users and testing team.
  • Review AppExchange applications for functionality and security risks.

Environment: Salesforce.com platform, Service Cloud, Sales Cloud, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, T-SQL databases, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential - Salt Lake City, UT

Salesforce Developer

Responsibilities:

  • Implemented mass data loads and pre-deployment testing.
  • Worked as enhancement developer, performed the roles of Salesforce.com Developer and Administrator in the organization.
  • Executed SOQL queries in workbench and Data loader to verify Product/Pricing staging data in SFDC.
  • Administrated SFDC communities, created Case Management Process including creating support process, record types.
  • Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
  • Worked on Confidential products when interfacing with engineering and product development team members.
  • Developed Visualforce pages which rendered based on Salesforce1 App or Web.
  • Maintain and developed the Custom objects, Custom fields, Custom tabs, and Validation rules and S-Controls HTML & JavaScript.
  • Worked on Exact target/Marketing cloud.
  • Managed user accounts and security - including new user account creation, profile and role management, sharing rules and security controls.
  • Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
  • Involved in deploying the AppExchange applications and integrating with third-party applications.
  • Support the Email Marketing Manager in the development of new business requirements.
  • Implemented CPQ solution using CPQ and Contract Management(CLM) for various customers in industries
  • Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.
  • Designed and developed Service cloud and integration.
  • Using Apex Data Loader and Import Wizard for migrating records to sources and loaded data into Call Center application and for cleaning of data.
  • Created profiles and implemented Object and field level security to hide critical information on .the profile users.
  • Customized different page layouts and assigned them for different profile users.
  • Implemented Marketing Sales, Customer Service, Call Center & Support Administration.
  • Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields

Environment: Salesforce.com, Visual force, Force.com, App Exchange, Service cloud, Sales cloud, Cast Iron, Custom objects, Tabs, Roles, Pick lists, Apptus CPQ, Dashboards, Data Loader, Data Migration, Sandbox, Windows.

Confidential, Richmond, VA

Salesforce Developer

Responsibilities:

  • Performed the roles of Salesforce.com Admin and Developer in the organization.
  • Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
  • Designed, developed and deployed Apex Classes Extension Classes to support Visual Force pages’ development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
  • Created workflow rules and defined related tasks, time triggered tasks, Email alerts, filed updates to implement business logic.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
  • Designed and deployed validation rules, Approval Processes and Auto-Response Rules for automating business logic.
  • Designed, and developed the Custom objects, validation rules, Page layouts, Components, Visual force Pages to suit to the needs of the application.
  • Integrated external financial systems for synching data in Salesforce.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, and formula fields to the custom objects.
  • Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
  • Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
  • Created Visual force mail templates and automated Email Process to send installation instructions to new and existing customers.
  • Developed and configured various Reports and Report Folders for different user profiles based on the organization initiatives.
  • Worked with admin team to create profiles and implemented Object and field level security to hide critical information on the profile users.
  • Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Agile, Salesforce.com platform, Apex Language, S-Objects, SOQL, SOSL, Visual Force Pages, Data Loader, Custom Settings, CSS, Web Services API, Sales Cloud, Service Cloud, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Java Script, CSS, Test Classes, Test Scripts, DML Queries.

Confidential

Java Developer

Responsibilities:

  • Involved in analysis, design and development of e-bill payment system as well as account transfer system and developed specifications that include Use Cases, Class Diagrams, and Sequence Diagrams.
  • Involved in designing the user interfaces using JSP.
  • Developed UI with JavaScript for more interactive web pages.
  • Developed the application using Struts Framework that leverages classical Model View Controller (MVC) architecture.
  • Implemented Business processes such as User Authentication, Account Transfer using Session EJB.
  • Designing many JSP pages using JSP/Strut Tags, JSTL and Strut Tiles.
  • Implemented persistence layer using Hibernate that use the POJOs to represent the persistence database tuples. These POJOs are serialized Java Classes that would not have the business processes.
  • Implemented the application using the concrete principles laid down by several design patterns such as MVC, Service Locator, and Singleton.
  • Used Web Services (XML, SOAP, UDDI, and WSDL).
  • Used Java Messaging Services (JMS).
  • Deployed the applications on IBM Web Sphere Application Server.
  • Used Confidential for version control across common source code used by developers.
  • Used Ant Scripts in the context of plug-in development in the build.xml, created from a plugin.xml file for assembling a deployable version of your plug-in.
  • Using log4j for generating the log files for all the applications I worked on.
  • Involved in Unit & Integration Testing for different Modules in the application.

Environment: Java1.4, JSP2.0, Struts1.3, EJB2.0, JMS, JNDI, Oracle9i/10g, T-SQL databases, HTML, XML, ANT Script, WSAD5.1, SOAP, JUnit, WebSphere 5.1, SVN, Hibernate, LOG4J, Confidential .

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