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Salesforce Developer/ Admin Resume

Downers Grove, IL

PROFESIONAL SUMMARY:

  • Salesforce Developer and Administrator having 8+ years of IT experience, which includes 5+ years of experience in salesforce.com CRM and almost 3 years of experience as Java Developer.
  • Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, and Deployment and Maintenance.
  • Expertise in Development, Configuration, Customization, Administration and support on salesforce.com Platform.
  • Hands on experience on Lightning Experience. Experienced in building Lightning Apps and Lightning components using lightning component framework.
  • Experience in Sales and Service Cloud.
  • Experience in SFDC customizations like Apex Classes, Apex Triggers, Batch Apexjobs, Visualforce, Integration with REST, SOAP based Web Services.
  • Experience in performing web service testing using SOAP UI and work bench
  • Experienced in customizing standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads and Campaigns.
  • Proficiency in SFDC Lead Management, Opportunity Management, and Case Management.
  • Proficiency in SFDC configurations related to Data modeling, Data security (profiles, OWD, Etc), Automation process (workflows, approval process & process builder).
  • Experience in Data management and Data migrations using Import wizard, Apex Data Loader.
  • Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
  • Configuration and management experience with various Web Servers, Application Servers and Database Servers to deploy in Test, Stage and Prod environments.
  • Proficiency in Managing and handling users and their salesforce licenses.
  • Proficiency in Salesforce Security model (OWD, Sharing Rules, Public Groups, Roles, Profile, Permission Sets)
  • Experience working on Eclipse IDE with Force.com Plug - in for writing business logic in Apex
  • Good understanding of salesforce.com Governor Limits with an ability to optimize code to respect those limits .
  • Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
  • Experience in deployment from Sandbox to Production using deployment tools like Force.com IDE, Ant migration tool and Change Sets.
  • Implemented the salesforce.com applications using waterfall and Agile SCRUM Methodology.
  • Exceptionally quick learner, able to learn, master and use new techniques and technologies in short order .
  • Excellent communication and inter- personal skills, accustomed to work in both large and small team environments.

TECHNICAL SKILLS:

Programming Languages:: Apex, Visual force, Java/J2EE, Python

Force.com:: Lightning component framework, Apex, Visualforce

Framework:: Aura Framework, Force.com, Salesforce CRM, Salesforce Workbench.

Scripting Languages:: HTML, CSS, JavaScript, and BootStrap.

Data base:: Oracle, SQL Queries, SOSL & SOQL

Tools: Force.com IDE, Apex Data loader, MS office, Eclipse

PROFESIONAL EXPERIENCE

Confidential, Downers Grove, IL

SalesForce Developer/ Admin

Responsibilities:

  • Involved in design development of the business requirements and implementing them on Force.com platform.
  • Worked with Lightning Design System (LDS), Lightning App Builder, Lightning Component Framework, Lightning customizations.
  • Used SLDS for the design of Lightning components.
  • Developed Apex classes, Triggers, Batch Apex, Custom Controllers and VisualForce Pages as per the custom business logic.
  • Implemented Configuration, Customization and Development with Salesforce.com on Service and Sales cloud.
  • Built Visualforce pages with custom controllers and controller extensions.
  • Involved in development of Apex classes, REST and SOAP Integration.
  • Involved in Salesforce configuration changes like working on Data modeling, Process Automation.
  • Developed in building lighting Apps & components using with aura framework.
  • Involved in migration of components b/w sandboxes and production environment.
  • Interacted with various Business users for requirements gathering.
  • Giving training for end user about the functionality implemented
  • Worked on sandboxes and Production Environments, Resolving Production Issues within the given time line with Proper unit testing.
  • Managed multiple sandbox environments.
  • Developed Sales cloud computing application using Force.com, Visualforce and Apex Languages.
  • Created Roles, Profiles, Page Layouts, Workflow Email-Alerts, and Approval Process.
  • Created custom reports, dashboards for different user profiles based on the need in the organization.
  • Created Users, Profile and Permission Sets.
  • Created Public groups and Queues.
  • Created custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports.
  • Managed user Roles, Role hierarchies Profiles, and Sharing settings.

Environment: SalesForce.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, Ajax, JQuery, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL.

Confidential, Boston, MA

Salesforce Admin/ Developer

Responsibilities:

  • Involved in design and development of Confidential Sales Application.
  • Designed and Developed Apex Classes and Apex Triggers for different functionalities.
  • Worked on the Web Services and callouts using both SOAP and REST API for extracting the data from legacy systems to display in the pages of salesforce.com.
  • Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.
  • Performed Asynchronous Callouts using the Future Annotation and executed the future methods from a Trigger.
  • Developed Visualforce pages using HTML, CSS and JavaScript.
  • Involved in data mapping and migration of data from legacy systems to salesforce.com Objects and fields.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application.
  • Created Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
  • Experience in Service Cloud, Self Service, Communities, Portals, Sales Cloud.
  • Implemented Test classes to support Code Coverage for deployment to production.
  • Involved in Salesforce configuration changes like working on Data modeling, Process Automation.
  • Involved in migration of components b/w sandboxes and production environment.
  • Interacted with various Business users for requirements gathering.
  • Hands on experience in using ticketing tools like Spira, Jira and ServiceNow.
  • Worked on sandboxes and Production Environments, Resolving Production Issues within the given time line with Proper unit testing.

Environment: SalesForce.com, Apex, Visualforce (Pages, Component & Controllers), Communities, REST/SOAP API Web Services, Pages, HTML, Java Script, Workflow & Approvals, Reports, Ajax, JQuery, Custom Objects, Custom Tabs, Data Migration, SOQL, SOSL.

Confidential, Woodland Hills, CA

Salesforce Developer/ Admin

Responsibilities:

  • Involved in Administration activities and code enhancement activities.
  • Involved in Salesforce configuration changes like working on Data modeling, Process Automation.
  • Worked on data management activities.
  • Preparing data dictionaries & KT documents.
  • Handled Data Security, Reports & Dashboards, Automated process works.
  • Worked on sandboxes and Production Environments, Resolving Production Issues within the given time line with Proper unit testing.
  • Handling ServiceNow, Spira& Jira incident system.
  • Design Sales and Marketing solutions to meet customer Requirement & business requirements in Service Cloud and Sales Cloud.
  • Performed the roles of salesforce.com Developer and Admin in the organization.
  • Created change sets with various components and deployed to various sandboxes also to Production from QA environment as a release engineer.
  • Administration of salesforce through user management, security management, objects customization.
  • Managed user Roles, Role hierarchies Profiles, and Sharing settings.
  • Custom Reports & Dashboards for different user profiles based on the need in the organization.
  • Created Custom objects, Formulae Fields and Picklists as per the requirements.
  • Extensively worked on the Security Model and Field level security and accessibility.
  • Experience in Custom fields, Picklist, Record types, Workflow email Alerts and Approval Workflow, Validation Rules, custom Tabs, custom reports.
  • Collect all components related to release management and create a change set and validate it before going into production.
  • Coordinating with the teams regarding the technical requirements and installation procedures and defined for deployments across the various test environments and production.
  • Created Master-Detail, Look up and Junction object relationships on custom objects.
  • Created new email Templates and sharing rules.
  • Created Record Types and Permission Sets on Custom Objects.
  • Create and maintain custom Apex triggers/classes.
  • Developed Visualforce Pages.
  • Worked on Deployment process by using Change Sets, Force.com IDE tool.
  • Regularly perform database de-duping and cleanup procedures.
  • Prepare data files and upload the data into salesforce.com using Apex data loader.
  • Develop and maintain Visualforce, AppExchanges, Force.com pages and integration to other third party solution

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex (Classes, Controllers & Triggers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Data Loader, Sandbox, HTML, Java Script, Eclipse IDE Plug-in

Confidential, Boston, MA

Salesforce Support Analyst

Responsibilities:

  • Involved in Administration activities and code enhancement activities.
  • Involved in Salesforce configuration changes like working on Data modeling, Process Automation.
  • Worked on data management activities.
  • Preparing data dictionaries & KT documents.
  • Handled Data Security, Reports & Dashboards, Automated process works.
  • Worked on sandboxes and Production Environments, Resolving Production Issues within the given time line with Proper unit testing.
  • Handling ServiceNow, Spira & Jira incident system.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex (Classes, Controllers & Triggers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Data Loader, Sandbox, HTML, Java Script, Eclipse IDE Plug-in Salesforce Developer.

Confidential, Plymouth Meeting, PA

Java/J2EE Developer

Responsibilities:

  • Designed and developed a Rich GUI front-end using DHTML, JSP and JavaScript.
  • Used Struts framework for developing application and user interfaces. Worked on complete design and coding using JSP, Servlets.
  • Efficiently memory managed the Java Classes by customizing the Mark and Sweep, Garbage.
  • Involved in using Core java concepts - Collections, Exception Handling. Multithreading, Serialization etc.
  • Developed SWING Desktop Client to access Cash Services.
  • Collector algorithm used various design patterns like Singleton, Session Façade and DAO.
  • Involved in writing EJB entity bean and Session bean. WebSphere5.0 clustering and MQ-Series for background process.
  • Validating XML documents with Schema using SAX parser. Implemented Log4J for Logging Errors, debugging and tracking.

Environment: Java, JDK, 1.3, J2EE (JSP, Servlets, EJB), JDBC, Apache Tomcat, oracle, HTML, DHTML, SQL, Junit.

Confidential, Pittsburgh, PA

Java/ J2EE Developer

Responsibilities:

  • Involved in gathering and analyzing business requirements and converting them into technical specifications.
  • Developed Class Diagrams, Sequence Diagrams as part of Module Design Documentation.
  • Agile delivery of software using practices of short iterations, scrum. Configured various interceptors for transaction management, security.
  • Audit logging (database) and logging using Spring AOP. Various controllers were developed for the front end using Spring MVC.
  • Dependency Injection was used for Service and Dao layer. Used Git as Version Control System for the application.
  • Implemented Swing drag and drop feature to drag and drop ILog object. Implemented object/relational persistence using Hibernate for the domain model.
  • Developed HBM files, Entity classes using annotations and used HQL to query the Database.
  • SOAP has been used as a protocol to send request and response in form of XML messages. WSDL has been used to expose the Web services using Apache Axis.
  • Coded ANT scripts for compiling, building, packaging the jar files and deploying. Developed the application using Eclipse IDE. Test Driven Development approach was used and was involved in writing many unit and integration test cases.
  • Developed several test cases using JUnit. Used Clear Case for maintaining the project documentation and code.

Environment: Java, JSP, Servlets, JavaScript, Struts, Hibernate, MySQL, Junit, XSLT, XSD.

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