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Senior Salesforce Developer/ Analyst Resume

Los Angeles, CA


  • Certified consultant with 8+ years of overall professional Software Development Experience with strong Object Oriented Analysis, designing and programming technical skills including 5+ years of extensive experience in Salesforce.com CRM and Force.com platform with proficiency as an Administrator and Analyst/Developer.2+ years of experience in java platform.
  • Experienced in Creating Custom Objects, Custom Fields, Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow, Reports and Dashboards.
  • Designed Custom Formula Fields, Field Dependencies, and Validation Rules, Workflows, and Approval Processes, Page layouts, search layout.
  • Good experience in working on Eclipse IDE with Force.com Plug - in for writing business logic in Apex programming language.
  • Extensive experience in lead, case management, web-to-lead, Web-to case, Email-to-case.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
  • Experienced in Deployment using Force.com, Change Sets.
  • Experience in Salesforce.com SFA, Apex Classes, Apex Triggers, and Visual force pages, Integration, SOQL, SOSL and Force.com API.
  • Experience in working with Salesforce.com sandbox and production environments.
  • Experience in web technologies including HTML, XML, CSS, JSP, and JavaScript.
  • Experience in providing production support, analyzing the cause and fixing it.
  • Excellent analytical, de-bugging skills and documentation skills.
  • Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Skilled in creating various profiles and assigning to various roles, and configured the permissions based on the organizational hierarchy.
  • Has a good understanding and experience to write SQL queries.
  • Has moved large amounts of data. Has very good experienced in Data Migration and Dbamp.
  • Have worked on change management and deployment using ANT build tool, GitHub and change sets.
  • Worked with Jitterbit and Experian EDQ and Twilio.
  • Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Communities, Call center, Analytics Cloud, Salesforce1 and other App-exchange applications.
  • Implementation and integration experience with common Force.com solutions.
  • Integrating, Developing and deploying custom integration solutions using Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Excel Connector, Migration Tool.
  • Very effective in handling user roles and permissioning profiles for security.
  • Good understanding of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.


Operating Systems: Windows Server 98, 2000, 2008, 2012, Windows XP, Windows 7 & 8 and UNIX

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production).

Programming Languages: Apex, JAVA, C and C++

Web Technologies: Servlets, JSP, HTML, CSS, JavaScript, AngularJS.

IDE Tools: Eclipse3.2, RAD 7.0

RDBMS: Oracle9i, 10g, 11g

Project Management: Waterfall, Agile, Scrum


Confidential, Los Angeles, CA

Senior Salesforce Developer/ Analyst


  • Worked on Salesforce.com configuration, Development.
  • Perform application configuration, testing and evaluation to ensure quality and consistence.
  • Responsible for UAT hand holding and defects resolution.
  • Responsible for providing direct support to users on production issues.
  • Implemented both Marketing cloud and Lightning environment
  • Upgrade a Classic App to a Lightning App.
  • Sharing Visualforce Pages Between Classic and Lightning Experience.
  • Create a new process on account object using Lightning Process Builder.
  • Deployment of Cloud, Mobile, On Premises.
  • Used Lightning Console to consolidate information in one customizable dashboard.
  • Interact with users and address issues through social media channels.
  • Access, analyze, and recommend improvements to support improved sales team.
  • Continuous integration in Salesforce Using Jenkins and Github.
  • Expertise in Jenkins and hands on experience in Salesforce1 platform.
  • Managing user accounts, profiles, permissions, page layouts, dashboards, reports.
  • Creating rules workflow, validation, fields, advanced formulas, custom objects, flows.
  • Write high-level test cases and test before deploy after development. Involved in all three stages of testing (unit, Integration and User acceptance).
  • Worked with GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.
  • Collaborate with Project Managers and Confidential on defects analysis and solution.
  • Enabling live agents in the organization.
  • Adding live agents to visual force pages.
  • Deploy the live agent visual force page into the communities.
  • Supply SFDC education, training, and documentation to the sales team and lead.
  • Assist sales/marketing operations in tracking and measuring end-to-end lead management.
  • Create detailed requirements, use cases, guides, and diagrams for product releases.
  • Ensure projects are implemented according to requirements.
  • Maintain a high level of quality and consistency on all project features.

Environment: Saleforce.com platform, Apex, Visualforce, Data Loader, HTML, Java Script, Workflow & Approvals, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox (Developer sandbox, Configuration only, Full sandbox) Eclipse IDE Plug-in, Jitterbit, Windows XP, Jenkins,Github.

Confidential, Boca Raton, FL

Senior Salesforce Developer/ Analyst


  • Performed the roles of Salesforce.com developer position in the organization.
  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
  • Created REST API for various REST inbound and outbound calls.
  • Handled integration of Experian QAS and Dell Boomi.
  • Designed and architected source control and version control.
  • Used Change sets or Jenkins for deployment, once the Component merge has been done in Github and the source is ready, in to the other SalesForce instance.
  • Participated in design of the mobile app working with various vendors.
  • Created new pages for new portal design integration.
  • Worked with Salesforce IDP team for Single-sign on implementation.
  • Handled new Case management workflow.
  • Configured Jenkins for deployments in pre-testing org based on code check-ins.
  • Simplified triggers and existing code as part of refresh.
  • Handled quarterly, monthly releases using change sets, eclipse, and made sure that test coverage is good on all Apex classes. Also good knowledge on basic understanding on ant scripts and handled deployment via Jenkins server.
  • Created Scrubbing steps and apex classes as part of sandbox refresh.
  • Worked on integration of MapAnything in Salesforce.
  • Architect various design integration with vendors for creating new REST apex classes making Salesforce as backend.
  • Implemented communities with Single Sign-on.
  • Worked on various OAuth 2.0 scopes for various vendors.

Environment: Salesforce.com, Apex Classes, Controller Classes, Triggers, Github, Jenkins, Visualforce, Dashboards, Reports, Pick lists, Roles, SOSL, Web Services, agile, WSDL, windows.

Confidential, Irvine, CA

Salesforce Developer/ Administrator


  • Worked on Salesforce.com configuration, Development.
  • Perform application configuration, testing and evaluation to ensure quality and consistence.
  • Collaborate with Project Managers and Confidential on defects analysis and solution.
  • Responsible for providing direct support to users on production issues.
  • Supported during UAT and Production testing.
  • Used ANT script for manual deployments and also used Jenkins for automated deployment.
  • Involved in the complete end to end design of the application, gathering requirements from the Marketing team.
  • Worked with the Sales operation team in setting up Deal registration process.
  • Created and Integrated role/based authenticated partner portal using Salesforce PRM.
  • Created various custom objects, tabs, Data Model, Validation Rules on Objects and Visual force pages.
  • Worked extensively on the Standard Objects like Leads, Account, Contacts, opportunities, Products and Cases.
  • Implemented web-to-leads to capture the leads from the Ricoh web portal.
  • Implemented web-to-cases for the internal ticket management system.
  • Created Workflows to send emails, update fields and to create tasks for the Business development Managers. Generated Standard Reports provided by Salesforce and scheduling the delivery through email to the business users
  • Implemented MVC design pattern in the application.
  • Extensively used the Apex Data Loader for data migration purpose.
  • Created Test Classes for the Triggers and maximized the Test Coverage.
  • Involved in all three stages of testing (unit, Integration and User acceptance).

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Jenkins,Github,Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, New Jersey, NJ

Salesforce Developer/ Administrator


  • Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, Activities, Dashboards and Reports
  • Created new custom objects, assigned fields, designed page layouts, custom tabs, components, visual force pages, custom reports, Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
  • Developing Triggers with bulk-safe and have a minimum of 75% code coverage
  • Implemented data security features with secure hardware tokens to create a failsafe login authentication process
  • Performed the roles of Salesforce.com Analyst and Administrator in the organization
  • Used the sandbox for testing and migrated the code to the deployment instance after testing
  • Migrated large volumes of external data on to Salesforce.com using Dataloader.io and APEX Data Loader as part of data management functions.
  • Generated different Reports like Standard, Summary and Confidential for quarterly and half yearly sales.
  • Introduced Source Control and Version Control in the project/
  • Involved in Administrative work, created and maintained Users, Roles and Profiles.
  • Involved in writing case escalation rules, the workflows for automated lead routing.
  • Involved in design and development of different views and page layouts for different profiles.
  • Creating email templates, custom reports, dashboards and analytic snapshots.
  • Defect tracking, defect fixes, build and release management.
  • Involved in all the phases and pre-production/post-production support activities.

Environment: Saleforce.com platform, Apex, Visualforce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visualforce Controllers, Sandbox data loading, Data Loader, SQL.

Confidential, Redwood City, CA

Salesforce Developer/ Administrator


  • Designed workflow rules, validation rules, and customizations within SalesForce.com.
  • Created various Report and Dashboard (summary reports, Confidential reports, and pie charts, dashboards) to assist managers to better utilize Salesforce as a sales tool.
  • Implemented Security Settings and configured profiles and permission sets.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Customized information on accounts, contacts, and opportunities and tracked related tasks and activities.
  • Administered tasks like setting up organization with Roles, Users & Profiles, Sharing rules, IP restrictions, Session settings.
  • Using Force.com developer toolkit including Apex Classes and Visualforce pages to develop custom business logic.
  • Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
  • Used Data loader to make bulk upload of client data.
  • Enabled and used API only user for performing regular updates from legacy system using REST API.
  • Involved in End to end testing and also gathering requirements to feedback from business users.
  • Implemented REST based web services for fetching the data.
  • Implemented web to lead and email to task functionalities.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Used the sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
  • Implemented Batch Apex, Future methods and Schedule Apex.
  • Used sandboxes for testing and migrating code between environments.
  • Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com code.
  • Supported Production deployments, User Rollouts and quick fixes.
  • Coordinated the process of UAT defect fixes and support.

Environment: SFDC platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Apex Data Loader.

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