PROFESSIONAL SUMMARY:

• Around 7 years of experience in IT in Analysis, design, development, Administration, testing and support of salesforce.com application using Force.com, Visual Force, APEX and Java Technologies. Have extensive knowledge in implementing, customizing, integrating and maintaining Sales Force solutions.
• Experience in end to end software development encompassing all phases of Software Development Life Cycle such as, Requirement Definition, Detailed Design, Software Testing and post implementation support.
• Strong Requirement gathering experience and documentation skills which includes transforming business requirements into user requirement specification, Functional Requirement Specifications Document and Use Case Narratives.
• In - depth understanding of Cloud Computing Services and sound knowledge about applications including CRM business process like Salesforce Automation dealing with customer Acquisition and customer Retention.
• Extensive experience working on custom objects, custom fields, pick list, role based page layouts, Workflow Alerts and Actions, Approval Workflow, Validation Rules, Approval processes, Custom Tabs, Custom Reports, Report Extraction to various formats, Snapshots, Dashboards, and Email generation according to the application requirements.
• Implementation experience of Salesforce.com applications like the sales, Marketing, service and support modules.
• Sound knowledge in implementing Triggers, Visual Force Pages, Apex Classes, Web Services to achieve complex business functionality.
• Strong working experience on Salesforce Automation, Apex Controllers, Batch Jobs, Bulk Triggers and Test Classes.
• Well versed in cloud technology and on premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services.
• Worked with Apex Data Loader, Import Wizard for data migration and management in bulk.
• Experience in working with Version Control systems and issue tracking tools - BitBucket, JIRA.
• Created the Technical Design Specification document for territory management 2.0.
• Experience working with Salesforce Lightning.
• Excellent team player with good interpersonal skills, strong understanding of fundamental business processes, high oral and written communication skills.

TECHNICAL SKILLS:

SALESFORCE TECHNOLOGIES: Sales Force CRM, Apex Language, Lightning, SOQL, SOSL, Visual Force Pages, Apex Web Services, Workflow & Approvals, Dashboards, Case Management, Automation, Custom Objects, Apex Data Loader

SALESFORCE TOOLS: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Force.com Platform

LANGUAGES: Apex, C, Java, JSP, Servlets, JDBC, PL/SQL

WEB DESIGN: HTML, HTML5, CSS, XML, JavaScript, MVC architecture

FRAMEWORKS: Struts 2.x, Hibernate, Spring, Angular JS, Lightning

DATABASES: SQL Server, MySQL, NoSQL

OPERATING SYSTEMS: Windows, Linux

WORK EXPERIENCE:

Confidential, SCHAUMBURG, IL

SALESFORCE DEVELOPER

RESPONSIBILITIES:

• Provided guidance to the team to complete Salesforce activities for the entire organization.
• Worked in three different production instances within the organization, involved in various configuration and setup activities and in production support.
• Directly interacted with various user groups to understand and gather requirements and conducted demos.
• Developed Apex Classes for implementing business logic and created Visual Force pages as part of the implementation.
• Worked in Single sign-on, to enable the user to login to various applications simultaneously.
• Developed various Custom Objects, validation rules on both the custom and standard objects.
• Built web services to implement the renewal process for UW's and UA's using REST architecture.
• Worked with static resources to upload content to be referenced in a Visual force page.
• Developed triggers and associated apex classes to implement automatic email notification to the respective UW or UA on completion of the task.
• Worked with data loader and salesforce import wizard to fetch data from csv file, for implementing Risk Engineering process for the Underwriters.
• Made it possible to use a multi select picklist as a controlling field within a field dependency.
• Addressed SOQL exceptions and trigger refactoring.
• Worked with apex schedulers to invoke apex classes at regular intervals.
• Used maps to hold data from query results and performed DML transactions on lists of sObjects in order to avoid exceeding the governor limits when using an Apex trigger.
• Have experience working with Version control systems Stash/BitBucket.
• Used Developer console’s debug log to catch Exceptions, debug apex script, execute Governor Limits and verified test coverage before deployment.
• Worked with change sets for deployment between sandboxes. And developed test classes for code coverage.

ENVIRONMENT: Salesforce.com platform, Apex Language, Lightning, Visual Force, Data Loader, Workflow and approvals, Reports, Custom Objects, Email Services, and Scheduled Apex jobs, Security Controls, Force.com platform

Confidential, BREA, CA

SALESFORCE DEVELOPER

RESPONSIBILITIES:

• Involved in the design, development and configuration of the Territory Management for the Confidential Life Science Organization. The account sharing system grants access to the accounts based on the characteristics of the accounts.
• Developed Apex Classes for implementing business logic, Test Classes for unit testing and Apex Triggers for various DML events and functional needs in the application.
• Designed, developed and deployed Custom Objects consisting of validation rules with effective formulae fields, Workflow rules necessary to suit the needs of the application.
• Used Developer console's debug log to catch Exceptions, debug apex script, execute Governor Limits and verified test coverage before deployment.
• Worked on merging, mapping, transformation and migration of data from different source systems into Salesforce.
• Created test scenarios on sandbox environment for more complex business logic and used Force.com Component Deployment Wizard for migration of data.
• Deployed apex using force.com IDE, force.com migration tool and web services API.
• Created the Technical Design Specification document for Confidential Confidential Confidential Operations Territory Management.
• Created the User Acceptance Test Scripts for the end users.
• Implemented relationship fields for proper data loading and maintaining the quality of data.
• Designed Web pages in Visual Force for capturing various customer enquiries and implemented logic using controllers and extensions in back end, for migrating users to different queues based on the type of customer enquiry.
• Implemented wrapper classes for better visual force pages management and smooth functioning.
• Created custom controllers to make external web service callouts, validate and insert data.
• Worked with dynamic apex to access sObjects and field describe information execute dynamic SOQL, SOSL and DML queries.
• Designed validation rules along with roll up summary fields to maintain data quality and consistency.
• Worked with JIRA a tool for bug tracking, issue tracking and project management.
• Used Tabular, summary and matrix joined reports to create standard reports and custom reports.
• Worked on customizing Salesforce Email to case functionality to work seamlessly to meet company's call center strategic needs.

ENVIRONMENT: Salesforce.com platform, MVC Architecture, Apex, Visual Force(Pages, Components, Controllers & Extensions),Data Loader, SOQL, SOSL, Apex Triggers, Email Services, Security Controls, Eclipse IDE, Sandbox, Test Classes.

Confidential, SAN FRANCISCO, CA

SALESFORCE DEVELOPER

RESPONSIBLITIES:

• Participated in business process analysis for Campaign Management, Lead Management and Sales Management.
• Captured input from business users through requirement gathering sessions and defined scope of the project.
• Worked on various Salesforce.com standard objects like accounts, contacts, cases, opportunities, products, opportunity line items, leads, campaigns, reports and dashboards.
• Worked on Sales cloud which involves campaigning visual force page creations and converting to leads using web-to-lead functionality.
• Worked on Service cloud wherein we created cases using email-to-case and provided solutions.
• Developed various Custom Objects, validation rules on both the custom and standard objects, Apex classes to support visual force pages development.
• Designed various web pages in visual force for customers to select a variety of services offered by the organization and integrate them with the pricing team.
• Developed many test classes and scenarios for unit testing.
• Designed and deployed the workflow rules, auto-response rules, page layouts, components, visual force pages to suit the needs of the application.
• Used SOQL & SOSL with consideration to governor limits for data manipulation needs of the application using platform database objects.

ENVIRONMENT: Apex Programming, Visual Force, Force.com IDE, Salesforce.com Configuration, Triggers, Data Loader.

Confidential, PLANO, TX

JAVA DEVELOPER

RESPONSIBILITES:

• Used Rational Rose for the development of class diagrams, sequence diagrams, use case diagrams and activity diagrams.
• Developed the application as v based MVC architecture.
• Used Hibernate in data access layer to access and update information in the database.
• Used Restful Web Service for design and implementation.
• Used SVN for version controlling and JUNIT for unit testing.
• Involved in the development of tables, indexes, stored procedures, database triggers and functions.

ENVIRONMENT: J2EE, JavaScript, WSDL, SOAP, Hibernate, JUNIT, SVN, Restful Web Service, HTML, CSS