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Technical And Development Consultant Resume

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Charlotte, NC

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PERSONAL STATEMENT:

  • My strengths lie in my ability to organize, inspire, and motivate others.
  • I am highly self - motivated, work efficient, have a fast learning curve, and show strong attention to detail.
  • I am a great multi-tasker, which allows me to manage several projects at a time.
  • I have worked with a diverse group of people through collaboration, online coaching, as well as participation in community and philanthropic events.
  • I have strong personal soft skills in communication and client/stakeholder interaction.
  • I am highly qualified in technical and business processes.
  • I am experienced with products, services, contracts, and drive towards business and quality improvements through waste reduction.
  • I work well with cross-multi function teams and departments while maintaining close relationships to achieve high quality production.

TECHNICAL EXPERIENCE:

Operating Systems: Windows XP/Vista/7, Linux, UNIX

Languages: GRDCS (Air Force Proprietary), Visual Basic, C, C++, Java, SQL, Fortran, COBOL, Oracle, HTML

Analysis Tool: MatLab

Business Tools: Outlook 03/10, Excel 03/10, Access 03/10, PowerPoint 03/10, Visio 03/10, OneNote 03/10 SAP, FLASH, SSAS, SSIS, PeopleSoft, Oracle, Sview, FDT, Camtasia, LMS, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Technical and Development Consultant

Responsibilities:

  • Plans, designs, develops, and delivers sustainable technical and instructional programs, using instructor led, train the trainer, web based, and/or multimedia methods and formats.
  • Provides strategic consulting in all aspects related to Supply Chain software development and for organization wide initiatives and projects.
  • Performs User Acceptance Testing and Quality Assurance for proprietary Supply Chain software development.
  • Conducts need-based assessments to identify and evaluate requirements for high impact technology .
  • Develops, updates, and implements materials to include workflows, job aids, models, multimedia visual aids, computer and web-based tutorials, and Supply Chain system documentation.
  • Consults with cross functional project teams, executives and/or stakeholders.
  • Administers ongoing formal and informal s for new and existing associates in accordance with business needs and regulatory requirements.
  • Coordinates and performs administrative functions when necessary to deliver and document programs.
  • Serves as point of contact for needs.
  • Creates and Automates Finance Reports
  • One direct report

Confidential, Charlotte, NC

Technical Project Manager

Responsibilities:

  • Managed a small team responsible for the development and execution of campaigns for external clients
  • Coordinated and lead meetings with external clients to gather business requirements and create new or modify existing campaigns to meet needs
  • Conducted daily scrum meetings
  • Translated business needs into technical requirement documents to be implemented by SQL developers
  • Created test scripts and user acceptance test scripts to validate data
  • Change Manager for all company software changes
  • Use of JIRA, SpringBoard, Microsoft Office, FileZilla, SharePoint, and SQL Server
  • Very Agile environment

Confidential, Kannapolis, NC

Technical Business Analyst

Responsibilities:

  • Clinician and Consumer Care Coordination life cycle Product Manager for North Carolina Medicaid and State Insurance applications and web interfaces
  • Analyzed, prioritized, and managed software issues and requested software changes for multiple functional departments
  • Partnered with development teams and conduct functional department meetings to ensure quality, consistency, and ease of use for the business and consumers on software changes
  • Created change control documents, system requirements documents, screen mockups, test scripts for quality assurance, and user acceptance test scripts for all software issues and software changes
  • Performed integrated system testing on all software changes
  • Assisted with the integration of an Agile environment from a Waterfall environment
  • Extensive use of SQL Server, ManageEngine ServiceDesk Plus, and Microsoft Office

Confidential, FL

Software Engineer

Responsibilities:

  • Performed daily scheduling/coordination of support and frequencies for missions and pre-missions through the Air Force
  • Created and updated interlinking databases for mission support data and updates to drones
  • Conducted field research, reported monthly data collection throughout all teams to the Air Force, performed daily testing and calibration of frequency transmitters, and presented new items and findings in scheduled meetings
  • Executed test trials, performed inventory updates, and created a database to keep track of all items
  • Followed quality control guidance procedures and Flight path control systems to maintain compliance; made corrective actions when needed
  • Evaluated and analyzed drone data feedback to make continuous improvements

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