SUMMARY:

• Experienced in transitioning teams from Waterfall to SCRUM methodologies.
• Agile development, requirements gathering, release planning, beta release management, and advanced networking skills.
• Experienced Product Manager working with all stakeholders including Marketing, Management, Development and Customer’s.
• Competent in understanding and defining market strategies, market requirements and GoToMarket deliverables for delivering both national and international software solutions.
• Complete understanding of the Software Development Lifecycle, SDLC.
• Strong communication skills, with the ability to interact with people well at various levels, including end users, senior management and internal technical teams.
• Experience managing a large product backlog, resulting in a solution being delivered to the market on time and under budget.

SUMMARY OF SKILLS:

• Certified Scrum Product Owner (Scrum Alliance)
• Certified Scrum Master (Scrum Alliance)
• Certified Tester, Foundation Level (ISTQB)
• Microsoft Certified Professional
• Comptia A+
• Improving User Stories (SQE)
• Developing Requirements with Use Cases (ASPE Technology)
• Windows 7
• Windows XP
• Windows 2003 Server, Windows 2008 Server
• Mac OSX, Linux
• Team Foundation Server (TFS)
• GDPR (EU General Data Protection Regulation)
• Jira
• Quality Center
• MS Office - Excel, Word, PowerPoint, Visio, Outlook
• SharePoint
• Budgeting
• Business Plans
• Business Operations
• Inventory
• Production Planning
• Negotiations
• Marketing

EXPERIENCE:

Confidential, Phoenix, AZ

Product Coordinator

Responsibilities:

• Worked directly with the technology side of several major ticketing providers.
• Created and frequently improved existing onboarding and supporting documentation for both internal and external use.
• Identified opportunities to enhance existing applications.
• Problem solving application program interface (API) related issues on live and staged events in our system.
• Used continuous feedback to drive programs and teams around a common vision.

Confidential, Phoenix, AZ

Engineering Manager and SCRUM Master

Responsibilities:

• Transitioned the engineering team from a Waterfall methodology to the SCRUM development methodology, resulting in 50% faster development with higher quality that met stakeholder requirements within 6 months.
• Investigated and documented all requirements needed to make company software GDPR compliant prior to release in the European Union.
• Trained the entire company on GDPR requirements for company software, including Management, Development, QA, Infrastructure and Support teams.
• Introduced, implemented and administered JIRA company wide.
• Conducted all SCRUM ceremonies including Daily Standup, Sprint Planning, Backlog Grooming, Sprint Demo and Sprint Retrospectives.
• Maintain scrum board and produce daily burn-down and burn-up charts
• Guide the team in using Agile/Scrum practices and values
• Worked with and assisted Product Owners/BA with backlog grooming and prioritization
• Trained the entire company on SCRUM practices, including Management, Development, QA, Support and Infrastructure.
• Worked with the Product/BA, QA and Development teams to help them identify roadblocks in the development process.
• Cleared all identified roadblocks identified to allow the development team to work without interruption.
• Provided updates on the progress of development to Management and all stakeholders.
• Implemented new release procedures to minimize faulty deployment of SaaS software and quickly correct any issues encountered.
• Worked with distribution customers in Europe to define requirements to release Package and Asset tracking software world-wide
• Negotiated development contracts and scope of work with international software development teams
• Managed both local and international software development teams
• Managed the in-house support, implementation and infrastructure teams
• Worked as SCRUM Master for the engineering team holding all Scrum ceremonies.
• Spearheaded initial efforts to investigate and implement the company IoT product line.

Confidential, Mesa, AZ

Owner/President

Responsibilities:

• Developed a business plan used to acquire startup funding of more than $200,000 from investors.
• Conducted extensive market research and analysis prior to the launch of the company.
• Negotiated pricing with multiple vendors for parts and material used in the manufacturing of motorcycle parts and accessories.
• Conducted extensive marketing efforts to promote the launch of motorcycle parts by Confidential .
• Developed relationships with top distributors in the power sports market, resulting in distribution deals with two of the largest distributors in the industry.
• Designed and developed unique motorcycle parts used to launch Confidential .
• Successfully launched new motorcycle products resulting in sales growth of more than 200% year-over-year.
• Expanded our dealer network by more than 500% in one year.

Confidential, Phoenix, AZ

Product Owner

Responsibilities:

• Part of the team that transitioned the entire company from a Waterfall to SCRUM development methodology.
• Organized all of development into SCRUM teams and conducted all training of employees in SCRUM.
• Trained management in SCRUM methodology and roles within SCRUM.
• Work closely with marketing, management, channel networks, and customers to define software requirements to meet all stakeholders’ needs.
• Interview end users and translate customer needs into functional specifications.
• Validate software specifications, flow diagrams, and prototypes with customers to ensure that the development team is developing a solution that is desired by customers.
• Act as a liaison between all stakeholders to ensure that the best solution possible is delivered in the time available.
• Select, coordinate, support, and manage software beta tests worldwide, ensuring an effective beta program.
• Work closely with various global R&D sites to integrate products and deploy effective customer-centric solutions.
• Establish and maintain strong working relationships with internal and external worldwide divisions to ensure that customer needs are met.
• Develop written use cases to assist with the development and testing of software.
• Maintained and prioritized the product backlog.

Confidential, Phoenix, AZ

Digital Engineer

Responsibilities:

• Primary field service software, network and computer expert, providing technical expertise to field service personnel.
• Enable technicians to provide customers with superior service and increased reliability of their hardware (plotters, copiers, printers) with their software solutions.
• Assist and instruct customers with the use of software within their daily work.
• Provide on-site expertise to resolve software and network related issues in-mission critical and high-production environments.
• Implement a procedure to supply all service technicians with backup copies of controller SDS and customer settings on USB keys, minimizing customer down time and saving money.
• Contribute problem solutions to the international knowledge base to save time and effort for service technicians worldwide.
• Leading Petty Officer managing a 25 man division of SONAR technicians and operators
• Train personnel in the proper execution of Anti-Submarine Warfare operations and equipment utilization.
• Schedule equipment maintenance and personnel assignments.
• Prepare personnel performance evaluations.
• Install 27-station fiber-optic Local Area Network and supervise installation and operational testing of sonar software.
• Performed preventive and corrective maintenance on the installed Sonar systems, including digital, analog, back-plane, and component level troubleshooting of the associated computers and peripheral equipment.