IT Analyst Resume Moline, IL - Hire IT People

PROFESSIONAL SUMMARY:

Seasoned and reliable IT professional with a superb customer satisfaction record at renowned corporations.
Adept at interdepartmental coordination to maximize business efficiency. Excellent communicator and an expert in agile and waterfall project management methodologies.
Well versed with Product Design, Solutions & Domain Consulting related to Telecom
Proficient in MS Word, Excel, and PowerPoint
Well versed with Agile, Iterative and Waterfall software development methodologies.
Completed TechMahindra’s internal on C, C++, Java, SQL,PLSQL
Possess experience in leading and carrying out all phases of SDLC from planning, analyzing, designing, implementing, and testing to maintaining and supporting the new applications
Excellent Communication, Analytical and Problem Solving skills
Research - oriented, Motivated, Proactive, Self-Starter with ability to quickly understand client’s business needs and provide an optimal suggestions
A Skilled Problem Solver and an efficient Team Player, work ethic and the ability to work well in a team or individual.
Proven experience in Global Delivery Model working with geographically diverse teams (Offshore - Onshore) coordination.

WORK EXPERIENCE:

Confidential, Moline, IL

IT Analyst

Responsibilities:

Conducting campaigns and user interviews for gathering end user review comments.
Managing product data for John Deere through Akeneo PIM
Creating, managing, and publishing digital content with TeamSite and SharePoint.
Enhancing the user experience of Deere websites by making then responsive and accessible.

Confidential

Manager

Responsibilities:

Mitigated risk factors through careful analysis of statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
Research and verify accuracy of facts in written data. Make corrections in case of false or exaggerated contents within the documents.
Analyze content and data for credibility.
Manage web content and marketing for Confidential on various online portals (Quora, UrbanPro).

Confidential

Manager

Responsibilities:

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans and schedules.
Coordinated, developed and maintained Achiever’s Point website to provide valuable information to internal and external customers
Worked as Technical Trainer and Senior Content writer for 2.5 years specializing in writing technical content for social media and websites
Ensured a quality presentation of written and graphical web content, a positive web visitor experience and competitive web presence in the market
Proficiently distilled complicated concepts into laymen's terms along with Proofreading wide range of document style experience.

Confidential

Lead Business Analyst

Responsibilities:

Facilitated the Requirement gathering meetings with Business SMEs and Technical Team.
Worked with business team in gathering the requirement & documents inline of agile methodology.
Provided consultancy to business users in preparing test scenarios/cases and undertook reviews of test plans to ensure quality delivery
Translated stake holder requirements into various documentation deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, dataflow/model diagrams.

Confidential, El Segundo, CA

Lead Business Analyst

Responsibilities:

Worked with UML methodology focusing on Use Cases Diagrams, Activity Diagrams, Class Diagrams, Entity Relationship diagrams using tools like MS Visio
Efficiently designed and implemented complex changes impacting several processes.
Closely worked with QA team in delivering detailed Test Plan, Test Cases, Traceability Matrix and performing system and integration testing. Coordinated with business and end users for User Acceptance Testing (UAT)
Organized weekly Project Status and Task Review meetings
Produced high quality requirement specifications to support ERP functional design development. Wrote detailed functional test plans to ensure system changes work properly, existing processes remain unaffected, and the needs of the users are met. Developed user documentation as well as scripts for functional usability testing and system
Lead a team of 8 as onsite coordinator.

Confidential

Business Analyst

Responsibilities:

Efficiently handled Business/Functional Analyst profile covering Requirements Planning and Management, Requirements Elicitation, Requirements Analysis and Documentation for Order Management Systems, CRM Applications.
Carried out all phases of SDLC from planning, analyzing, designing, implementing, and testing to maintaining and supporting the new applications.
Worked in Agile Software Development (Scrum) with hands on experience in JIRA