Is Dev Services Specialist Resume
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SUMMARY:
Document Management Admin and Developer with 11 years of programming within several document management systems. Certified with Hyland Software in OnBase System Admin, Advanced System Admin and Workflow.
PROFESSIONAL EXPERIENCE:
IS DEV Services Specialist
Confidential
Responsibilities:
- Production Support and Development for OnBase 15 and AnyDoc . POC for DTSD with roll out of Unity Client and web client within two week of hire. Developed installation instructions for Level 2 for all OnBase modules and AnyDoc modules. Assisted Level 2 in installations of OnBase clients and AnyDoc clients. Fixed several nonfunctioning OnBase modules including OB Web Client (Sandbox), Unity Client time out configurations, and Report Services modules (all environments), ManageIt, OCR for AnyDoc, OnBase 15, Unity Forms and OnBase14 Workflow . Configured several new Oracle reports for Report Services. Upgraded AnyDoc 15 to 16 in UAT. Led and taught dba’s in disaster recovery planning and obtaining recreatedbuser utility as it pertains to AnyDoc and OnBase.
- Taught dba’s how to run and use the utility in the event of a database restore.
- Requested dba’s run the process on the OnBase Sandbox and was successful in restoring the functionality of the OnBase Sandbox from a backup. Purged transaction logs within OnBase and fixed disk group errors in all environments.
- Created numerous proof of concepts and sample lifecycles and unity forms.
- Manually ran DIP and Check Processing when scheduled processing failed due to service accounts being down. Provided high level estimates and workflow solutions for new project work when requirements were not provided.
- Provided excellent customer service and fixed many user incidents created in Cherwell.
- Remoted in to many users and fixed configuration issues. Taught other team members with learning OnBase, Studio, Report Services and AnyDoc.
IS DEV Services Specialist
Confidential
Responsibilities:
- Lead for OnBase 16 upgrade . POC installations and implementing of many OnBase modules and creating lifecycles for re - use for other developers on the team based on the new modules.
- OnBase 14, Unity Forms, Document Composition, OnBase14 Studio, Report Services, Scan queue configurations, created 5 new XML DIP processes, created Scan and Sweep directories and scheduled processes .
- Disk group obsoleting and stream lining. Independently evaluated two document management systems and recommended a strategy to move forward to save money and stream line processes. Led the implementation of OnBase14 on new servers.
- Consolidation and obsoleted IBM CM into upgraded OnBase 14. Completed OnBase configuration for consolidation off of IBM Content Manager into OnBase under tight deadlines. Migrated lifecycles and Unity Forms.
- Led team in migrations, consolidations and implementation of document management systems and automation of forms.
IS DEV Services Senior Confidential
Confidential
Responsibilities:
- OnBase Admin and Production support for OnBase12 and 14 .
- Implemented a pilot environment for OnBase13 and completed multiple proof of concepts of the OnBase13 modules including Unity forms and workflow automation.
- Led the EForms team to the decision to consolidate two ECM systems to OnBase from IBM to save the organization 800K over three years.
- My contributions have been instrumental in moving the EForms and document management strategy forward.
Senior Confidential
Confidential
Responsibilities:
- EEDM Document Management Team Admin and support of EEDM applications. Kofax and KTM programming (OCR software) creating a new project for DVR to automated 17 forms. .NET programmer and document management support.
IS Business Automation Analyst
Confidential
Responsibilities:
- WID Database and WorkNet (website) Admin. Identify problem areas and solutions.
- Proposed modifications to management.
- Lead in problem resolution.
- Design web pages, navigation structures, colors, graphics, forms, video, audio, HTML tables, HTML page file size. Provided needed expertise to rectify data issues.
Application Developer
Confidential
Responsibilities:
- ImageRight and OnBase platform. Conducted component unit testing and clearly explain the results.
- Identify and analyze defects, assess defect impacts.
- Design and implement defect solutions and coordinate resolution.
- Coordinate the implementation of components at any level of complexity.
- Review and analyze available resources, to include but not limited to documentation, workflow, high level and low level designs, and project initiation worksheets for assigned development requests and tasks. Independently select and use productivity tools and utilities to increase efficiency.
- Document components developed to clearly communicate to technical and non-technical personnel the required development or modifications, and impact to other areas. Improve processes within the assigned development environments to increase the level and quality of service provided to internal customers.
- I performed the functionality and data analysis necessary to develop ImageRight workflow solutions for multiple facets of the company and I was responsible for new development as well as maintaining legacy applications, including Visual Basic 6 applications which are integrated with multiple ImageRight workflows.
- I configure and support ImageRight server applications.
Associate Programmer Analyst
Confidential
Responsibilities:
- ImageRight and OnBase platform. End user support for 1000 users nationally. Respond to information systems application change requests. Understand data, application system, or technical considerations for complex requests.
- Analyze, design, develop, and maintain computer systems.
- Review and analyze workflow diagrams, PLC artifacts, business requirements, project initiation worksheets, and subject matter expert interviews to understand the requirements for assigned projects.
- Conduct unit testing for assigned application change requests.
- Assist customer with acceptance testing.
- Improve processes within the Company to increase the level and quality of service provided to customers.
