We provide IT Staff Augmentation Services!

Ax Support Manager Resume

3.00/5 (Submit Your Rating)

Gibbstown, NJ

PROFESSIONAL SUMMARY:

  • Having around 13 years of Total experience in IT Environment and focused on more than 11 years in end - to-end implementation and support projects in MS Dynamics Ax 3.0, 4.0, 2009, 2012 R2/R3 and AX 7(Rainer) CTP 6, which includes installation, configuration, hot fixes and merge with existing system, customize code, Architect and Project Management.
  • Certified Prince2, Agile Scrum Master and good in Project management activities.
  • Experience in technical gap fit analysis, technical solution design, code review and converting business requirements in actionable projects.
  • Proficient is design the applications as Architect.
  • Extensively worked on Ax Modules like AP, AR, GL, HR, Retail, Asset Management, GS, RS.
  • Expertise on Customizations, AIF, DIXF, SSRS, EP, BizTalk server integration, Ax upgrade from R2, Upgrade and Migration data from Legacy systems to Ax.
  • Expertise on Code promotion and build process.
  • Experience on L1, L2, L3 production support
  • Expertise in Sure step methodology for implementing projects
  • Experience on third party WMS system to Ax integrations proficient knowledge on domains like energy and utilities, manufacturing and retail domains
  • Responsible for Release management to the Production and UAT deployment.
  • Closely work with team members, Business Users and end users, monitoring the team members, production issues and expertise on code deployments on test and production servers.
  • Setup and planning the Dev, Test, UAT and Production environments.
  • Expertise to handle the Client, live Servers & live Data, user s.
  • Expertise using in BizTalk Server, K2.NET, ASP.NET, C#, MOSS, SSIS.
  • Having the Good exp on gathering requirements, document preparation like Low Level Design and Unit Test Cases Preparation as per CMMI standards.
  • Having knowledge on MS CRM 4.0, 2013, MS Nav6.0.
  • Proficient using version control tools like Team foundation server
  • Well-versed in performance tuning using AX and SQL tools such as trace parser, profiler, database tuning advisor, coding best practices and others
  • Knowledgeable in SQL maintenance activities such as database backup & restores, deadlocks clearing issues.
  • Experience in executing projects in agile sprint/scrum model and waterfall model. Flexible, accommodative and worked in different parts of the world. Good at working with people from different cultures and maintaining healthy work environment and professional relations with peers.
  • Proficient in using relational databases such as Oracle, SQL Server.

TECHNICAL SKILLS:

ERP: Confidential dynamics Ax4.0, 5.0, 6.0, 7.0

BPM & EAI: BizTalk Server, K2.NET, SSIS.

MS Technologies: X++, ASP.Net, ASP, C#.NET

RDBMS: Oracle, SQLServer

Operating Systems: Windows 98/XP/200X/Vista

PROFESSIONAL EXPERIENCE:

Confidential, Gibbstown, NJ

AX Support Manager

Environment: MS Dynamics 2009, Scribe, Visual Studio 2010, SQL Server 2012, MS CRM, EDI

Responsibilities:

  • Involving in design, development, testing as technical manager, which includes gathering requirements, user interaction, development, unit testing.
  • Managing the vendor teams and inhouse teams. done the gap fit analysis with Business users
  • Responsible for Release management and build deployment.
  • Prepared the TDD and Test Case Scripts.
  • Customizations done on the overall Ax Eco system
  • Performance tuning done and fixed the performance issues.

Confidential, Cherry hill, NJ

Associate Solution Architect, Technical Lead, Onshore manager

Environment: MS Dynamics 2012 R3, Scribe, Visual Studio 2010, SQL Server 2012, Atlas

Responsibilities:

  • Involved in design, development, testing as technical lead developer, which includes gathering requirements, user interaction.
  • Managing the offshore and onshore teams. done the gap fit analysis with Business users
  • Conducting Daily Scrum status with IT and offshore teams.
  • Planning the sprint release and status update with business.
  • Responsible for Release management and build deployment.
  • Prepared the TDD and Test Case Scripts.
  • Customizations done on the AR
  • Developed Web services using AIF and integrated with Scribe.
  • Created new batch jobs using Sys Operation framework.
  • Performance tuning done and fixed the performance issues.
  • SSRS Reports customizations.

Confidential, Detroit, MI

Technical Lead Developer

Environment: MS Dynamics 2012 R3, Ultipro, Blackline, Visual Studio 2010, SQL Server 2012

Responsibilities:

  • Involved in design, development, testing as Technical Lead Developer which includes gathering requirements, user interaction. done the gap fit analysis with Business users
  • Prepared the TDD and Test Case Scripts.
  • Customizations done on the HRM module and AP
  • Developed Web services using AIF.
  • Created new batch jobs for master data creations. performance tuning done and fixed the performance issues.
  • SSRS Reports customizations

Confidential, Waltham, MA

Technical Lead Developer

Environment: MS Dynamics 2012 R2, MS CRM 2013, BizTalk Server 2013 R2, Visual Studio 2010, SQL Server 2012

Responsibilities:

  • Involved in design, development, testing as Technical Lead Developer which includes gathering requirements, user interaction. done the gap fit analysis with Business users
  • Prepared the TDD and Test Case Scripts.
  • Customized AP, AR, HR, Inventory, warehouse management.
  • Developed Web services using AIF.
  • Integrated CRM with Ax. developed the new batches for invoice posting and interfaces performance tuning done and fixed the performance issues.
  • Attending the calls, create and the production issues to the responsible team members.
  • Solved the L2 & L3 production support tickets attending the calls and raise the production tickets
  • SSRS Reports customizations done including SSAS.
  • Generated and created pivot table and pivot Reports

Confidential

Solution Architect, Technical Lead Developer

Environment: MS Dynamics 2012 R2, MS CRM 2013, BizTalk Server 2013, Visual Studio 2010, SQL server 2012

Responsibilities:

  • Involved in design, development, testing and quality assurance as Technical Lead which includes Gathering Requirements, User Interaction.
  • Implemented Process workflow and business process reengineering.
  • Find the gap fit analysis with Business End Users using various methodologies.
  • Prepared Users Guide for using the newly implemented System.
  • Prepared the Test data and master data setups using the batch jobs.
  • Involved with different teams for integrations and business requirements.
  • Work hrs allocation to the team members and estimation of the work and tasks. s provided to the end users.
  • Customized AP, AR, HR, Inventory, warehouse management.
  • Integrated CRM with Ax.
  • Deployment the solution in the production servers. helped the business users for UAT phase.
  • UTC’s, Technical Specification preparation as per the standards.
  • Developed the picking console process for Sales order Delivery process (table, forms, and classes).
  • Developed Sales orders creation from legacy systems using BizTalk server and the SO's to the back-office system using DIXF.
  • Developed Custom Web Services which includes inbound and outbound, Integrations with Windows CE mobility devices.
  • Sales Ticket Receipts Functionality Designed and integrated with BizTalk Server
  • Installation and configure dev servers, test server’s production servers setup and deployment process
  • Integrated Prolog WMS system to Ax
  • Prepared Release management documents and Responsible for Project Release to the QA team.
  • SSRS Reports developed and customized standard reports.
  • Solved the L2 & L3 production support tickets. attending the calls and raise the production support tickets (weekly 30 tickets)
  • Done the TFS configurations for dev servers and Test Servers AND bugs creation, tasks creation, merging the code.

Confidential, Los Angles

Technical Lead Developer

Environment: MS Dynamics Ax 2012 R2, VS2010, SQL Server, Retail RLM, BizTalk Server 2013.

Responsibilities:

  • Involved as Technical Lead.
  • Involved in Gathering Requirements with Business Users.
  • UTC’s, Technical Specification preparation as per CMMI standards.
  • Customized the AP for vendor’s procurement process and delivery schedule process, HR module, AR
  • Developed Sales orders creation from Retail RLM POS.
  • Developed Custom Web Services, Integrations with Retail RLM POS.
  • Customized and developed SSRS reports
  • Prepared release management
  • Done the TFS configurations for dev servers and Test Servers and bugs, tasks creation
  • Installation and configure dev servers, test servers production servers setup and deployment process

Confidential

Environment: MS Dynamics AX 2012 R2, VS 2010, SQLServer2008 R2, BizTalk Server.

Technical Lead Consultant

Responsibilities:

  • Involved as Sr. Technical Consultant
  • Involved in Gathering Requirements, User Interaction,
  • UTC’s, Technical Specification preparation as per CMMI standards.
  • Involved in Development and customizations on EP 6.0.
  • SSRS Reports creation and customized the existing reports.
  • Installation, configuration and master data export.
  • TFS configurations for code merging, bugs creation.
  • L1 & L2 Production support

Confidential

Environment: MS Dynamics AX 5.0, VS 2008, SQLServer2008.

Sr. Axapta Developer (Sr. Technical Consultant)

Responsibilities:

  • Involved as Sr. Developer.
  • Involved in Gathering Requirements, User Interaction, gap fit analysis.
  • HLD, LLD, UTC’s preparation as per MSC standards.
  • Development of .NET Integration with Axapta 5.0, barcode mapping with printers.
  • Involved in Development & Customization of AP, AR.
  • Design and developed new modules like general store, receiving store
  • Developed Reports for Confidential .
  • L3 Production support

Confidential

Environment: MS Dynamics AX 4.0, EP, BizTalk Server 2006, SQLServer2005.

Ax Developer (Technical Consultant)

Responsibilities:

  • Involved as Techno functional.
  • Involved in Gathering Requirements, Client Interaction, finding the gap analysis.
  • HLD, LLD, UTC’s preparation as per CMMI standards.
  • Developed and customized Project, procurement, Asset Management, CRM, RM, and Employee Services using Enterprise Portal.
  • Developed Reports for CRM Modules.
  • Developed Reports for Asset Management Modules.

We'd love your feedback!