SUMMARY:

• Over 7 years of experience in the IT industry, with 5 years of experience as a Salesforce developer/administrator and force.com platform. Extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
• Experience in SFDC Development in implementing Apex Classes, Controllers & Triggers, Visual Force, Force.com IDE, SOQL and SOSL.
• Experienced in Managing Outbound Messages, Approvals, Reports, Dashboards, custom objects, Tabs, Email Services, security control, app exchange, sandbox data loading.
• Have performed page layout customization, page layout assignment based on profiles and created custom links based on user requirement.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirement gathering, Analysis/Design, Development and Testing.
• Used multi - tenant MVC architectures for building sales force applications.
• Hands on experience in using ETL tools for handling large data volumes.
• Hands on experience in Salesforce.com Development by developing the presentation layer in Visual force and business logic in the Apex by creating/using the Classes, Standard Controllers, Custom Controllers, Controller Extensions, S-Controllers and Web Services API.
• Developed test classes and test methods to ensure maximum code coverage in production instance.
• Broad experience in data migration and integration using Data Loader.
• Created and maintained logical entity relationship diagrams, transformed logical models into physical data models with an add-on experience in writing SQL and PL/SQL programming with Oracle and MS-SQL Server.
• Committed to excellence, self-motivator, quick-learner, diligent, team-player, and a prudent developer with strong problem-solving skills and communication skills.
• Implemented Pick lists, Dependent pick lists, Lookups, Junction objects, Master detail relationships, Validation and Formula fields to the custom objects.
• Technical knowledge in Lightning Components and Lightning App Builder.
• Hands on Salesforce Lightening Components design and designing compact layouts using Apex, Visual force pages, Workflows, Apex Triggers.
• Hands on experience in implementing security and sharing rules at object, field and record level for different users at different levels of organization. Also, created various profiles and configured the permissions based on the organizational hierarchy.
• Worked closely with business users to enable business process using SFDC.
• Highly motivated and effective team player with strong analytical & excellent problem-solving skills.

TECHNICAL SKILLS:

SFDC: Apex Classes, Apex Triggers, Test Classes, Apex Custom Controllers and ExtensionVisual force (Pages, Components & Controllers), Validation Rules, Work Flows, Dashboards, Reports, Custom Objects, Force.com, Apex Data Loader, Connect Offline, S-controls, Integration, Unit testingSOQL, SOSL, Ajax Toolkit.

Integration Tools: Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, Dashboards, Roles, Security, Field updates, reports.

Web Development: XML, HTML, CSS, Visualforce, JavaScript.

Databases: Oracle, SQL Server, MS Access, and MYSQL

Methodologies: Agile, Scrum, SDLC.

MS Office product: Word, PowerPoint, Access, Excel, Outlook

Programming Languages: C, C++, Java and APEX

GUI And Tools: Eclipse, Force.com IDE, Apex Data Loader, workbench

PROFESSIONAL EXPERIENCE:

Confidential, Seneca Falls, NY

Salesforce Developer/Administrator

Responsibilities:

• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Use of data-loader, data exporter and migrated the attachments from legacy CRM to Salesforce and worked on salesforce to salesforce.
• Involved in End to end testing and gathering requirements to feedback from business users.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in building of the Customer Portal in the organization.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects.
• Used it to read, extract and load data from comma separated values (CSV) files.
• Created and used Email templates in HTML and Visualforce.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Used Dev Sandbox (config only) for development and unit testing. Used force.com IDE to deploy the code changes into QA Sandbox. Used QA Sandbox (Full Sandbox) for regression testing and deployed code into production instance.

Environment:: Force.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, App exchange, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Customer Portals, Eclipse IDE Plug-in, Windows XP.

Confidential, Denver, Colorado

Salesforce Developer/Administrator

Responsibilities:

• Worked with functional leads to transform and develop new requirements into design, implementation.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual.
• Force Pages, Apex classes & Triggers to suit to the needs of the application.
• Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming on Force.com Platform.
• Experience working with Salesforce.com sandbox and production environments.
• Worked with Visual Force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Batches, Apex Web Services, App Exchange deployment, Apex Classes and Apex Triggers.
• Scheduling Apex jobs for processing large records.
• Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security and configured their sharing settings.
• Created Custom Objects, Tabs, and Sharing Rules as per the business requirements.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Developed Apex Triggers, Apex Classes and Test Methods using proper controls & syntax and experience in writing unit test cases.
• Worked on configuration, security and security controls aspects of Salesforce
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Experience with Managing the complex data Experience in Integrating App Exchange Applications with Salesforce, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments, Working with different aspects of Web Services (XML, WSDL, SOAP, REST) & web integration with SDFC.
• Integrated the SOAP and Rest based Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Provided support for ongoing Salesforce maintenance by reviewing trace logs, developing action plans and other administration services including periodic data cleansing, workflows and approvals.

Environment: Apex Language, Visual Force Pages, Data Loader, S-Controls, Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in, Service cloud, Force.com platform.

Confidential, Berkley Heights, NJ

Salesforce.com Developer

Responsibilities:

• Worked in agile environment, as of solving the issues within deadlines.
• Used Data loader in testing the future events by exporting data, deleting data from production
• Conducted Transfer-knowledge sessions on Analytical snapshots.
• Used DBAmp for integration between SQL and salesforce, wrote several stored procedures for replicating all the Salesforce data.
• Created Profiles and Roles based on Organizational role hierarchy, implemented Record-Level and Field-level security and configured their sharing settings.
• Embedded a Visual force page for force.com sites to display a static logo of our company.
• Worked on various custom, standard objects like Accounts, opportunities, Contacts, Task objectives, Event/Hard routes and so on.
• Interacted with SAP and Informatica team in making backups of Salesforce data into SQL server.
• Did Integrating Salesforce.com with other internal/external applications using REST and metadata API.
• Implementing test class for each functionality.
• Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use.
• Worked extensively with lightning process builder flows, Connect API, Chatter and quick Action.
• Managed Different SFDC Sandbox environments for Dev/Test/UAT environments.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Performed unit testing for every written code.
• Assisted App exchange for referring to several customized apps.

Environment: Force.com IDE, Saleforce.com platform, Apex Classes, Apex Triggers, Visual Force pages, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards.

Confidential

Salesforce Developer/Admin

Responsibilities:

• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Written SOQL & SOSL queries against force.com API.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Coded APEX triggers, created rule based automated workflows.
• Created Formula Fields, Validation Rules, Assignment Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Generated different Reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Windows XP Pro, Windows service 2003, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com, Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow& Approvals, Reports, Force.com Eclipse Plug-in, SalesForce.com sandbox data load, Email Services, WSDL, AJAX.

Confidential

Software Developer

Responsibilities:

• Was involved in developing web portal for the company which is customizable in nature and better interface to work with.
• Implemented spiral model in the project.
• Designed various web pages to integrate for the current workspaces.
• Designed various Unified Modeling Language diagrams for represent the workflow of the projects using few modeling services.
• Writing the code for designing web pages and database in the project.
• Developed several pages like to integrate into single login account using HTML coding.
• Used open source widget like calendar widget, data widget in the home page of the internet web portal.
• Developed workspace for the all users into single space with different widgets.
• Apply all the check constraints according to the requirements.
• Created store procedures for the database table.
• Performed various testing techniques for the web portal.
• Successfully developed program plan within estimated time, quality goals and effort.

Environment: JAVA, J2EE, jQuery, AJAX, Bootstrap, JSON, Java, JavaScript, HTML, CSS, Web Services, DOJO, SOAP, JAX-WS, JDBC, Log4j, zk framework, Eclipse, Windows XP.