SUMMARY:

• 3 - in-1 Entrepreneurial product manager, with deep technical knowledge worked as Software Engineer & System Architect, and Sales & Marketing expertise & skills worked as account manager and technical sales advisor
• Full stack technical cloud architect with hands-on experience in SaaS, PaaS and IaaS
• Deep understanding of IOT Value Chain, Ecosystem and Technologies, and rich IOT experience from multiple industries - Telecom, Energy/Utility, Transportation & Supply Chain
• Rich hands-on experience in managing and developing Cloud-based Web and Mobile SaaS applications from ground-up through Agile methodologies, including preparing requirements, use cases/stories, designing wireframes and mockups, managing development, testing and production processes
• Strong ability to work well with all levels of organization, from Engineers to Confidential
• Passionate Cloud Product & Solution Strategist, Evangelist and Adoption Expert
• Demonstrated and proven project and program management ability to manage large scale projects and programs (Domestic & International)
• Effective and efficient leader of global teams, deep understanding of culture differences

SKILLS SUMMARY:

Product & Program Management: New Product Introduction (NPI) - Full Lifecycle Management - Market Requirements (MRD) - Product/Function Requirements(PRD/SRS) - Product Owner - Agile/Scrum methodologies - Market Research - Competitor & Intelligence Analysis - Product Roadmap or Multi-Generational Product Plan (MGPP) - Customer Presentation & Sales Support - Cost Estimates & Budget Management - Vendor Management

Technologies:

Web Technologies: Java, JavaScript, HTML5, REST, XML/JSON, AJAX, Drupal

IOT/M2M Protocols: MQTT, CoAP, Zigbee, WiFi, GSM, CDMA, 6LoWPAN

IOT/M2M Hardware: CalAmp TTU 2830, Arduino Uno, HFC-6000

PaaS: Confidential BlueMix, AT&T M2X, Etherios Device Cloud

Analytics/BI Tools: Apache Spark, YellowFin, JasperSoft, Piwik, Webtrends

Open Source: Cloud Foundry, Container, Open Stack, Open Whisk, Blockchain

Business: Technical & Solution Sales - Evangelist & User Adoption - New Business Development - Customer Relationship Management - Contract Negotiation - Business Case and ROI Development - Offshore Management - Marketing Collaterals Design - Executive Presentation

WORK EXPERIENCE:

Technical & Solution Sales Advisor

Confidential, Coppell, TX

Responsibilities:

• Lead the solution design and customer engagement with startups, & small to medium size technology companies, by providing technical expertise and advices with a wide range of cloud and open source technologies, including Bluemix, Cloud Foundry, Docker Container, IOT, Mobile, Data & Analytics, Watson Cognitive Computing, Blockchain and Openwhisk

Sr. Product Manager & Consultant

Confidential, Irving, TX

Responsibilities:

• Managed Cloud based communication & collaboration product portfolios, including telephony based unified communication product, call center solution, conferencing & web collaboration, call accounting, cloud voicemail solution
• Managed all aspects of products portfolio, including product features enhancements, pricing strategy, vertical solution expansion, new package & bundling strategy, channel sales strategy development, partnership management
• Drove the development of customer and channel partner portal from quoting to provisioning, including requirements definition, web UI mockups, user acceptance test
• Worked with partner to develop the products digital marketing strategy, and the final launch the marketing campaign & website

Confidential, Plano, TX

Responsibilities:

• Drove the development of next generation of Cloud-based IOT Asset Tracking & Management web UI, including designing wireframes and mockups, preparing interactions and requirements, and working with IT for implementation
• Managed the Cloud-based Business Intelligence (BI) and Analytics initiative to provide customers valuable insights about their operations and ROIs, including preparing requirements, managing project schedules, data validation and assurance, managing customer test and expectations
• Led the Beta field test of two IOT hardware products - tracking devices & sensors. Identify the potential defect devices and ensure accuracy and performance of the products, which can be impacted by the wide spread of the tracking devices across the country, wide range of possible situations, including weather, device installation location, driver behaviors
• Drove and manage the continuing enhancements of the IOT products, especially focusing on reliability, scalability and robustness of the products

Manager of Sales & Marketing

Confidential, Carrollton, TX

Responsibilities:

• Created overall marketing, sales & product strategy in China, including Digital Control Systems & M2M/IOT solutions product strategy, Vertical Industries (Energy, Petro-Chemical, Industrials, Renewable) segmentation strategy, channel & partner strategy, go-to-market strategy
• Conducted all stages of sales activities with customers, including identifying & finding new customers, identifying opportunities & leads, responding to RFIs/RFPs, performing customer consultation & presentation, hosting for customer visits, providing technical/business proposals and quotations, and contracts negotiation
• Managed product marketing activities, including designing and creating marketing brochures, videos, case studies; preparing, promoting and attending industrial conferences & trade shows; Worked with industry standards & authorities organizations, and government bodies to promote products & solutions
• Built entire partners channels and network from ground-up, including OEM partners, System Integrators, Agents, Strategic Value Added Partners

Manager of Product Development & Program Management

Confidential, Richardson, TX

Responsibilities:

• Built the internal social media & collaboration SaaS tools strategy by conducting primary and secondary research, including ROI benefit, competitive position, and innovation aspects
• Presented strategy, business case and detailed implementation plan to senior executives, achieved buy-in, Proof of Concept funding, and subsequent development funding
• Created and staffed an onshore and offshore development team, and managed the day-to-day product suite development, launch and ongoing enhancements and supports
• Drove adoption of the SaaS product suites by partnering with cross functional organizations, identifying key business needs, reengineering and optimizing exist business processes, forming local community champions, conducting webinars, lunch-n-learn sessions
• Created a Professional Service social media solution suite and assisted in pre-sales with Sales organization, by incorporating internal developed tools suite and top vendor social media products
• Championed the internal innovation process, by creating the ideas sharing tool and process. Resulted in creation and sharing of over 2,000 ideas annually, with 5-10% of ideas being formalized into revenue generation or cost saving projects
• Provided thought leadership to executives and general users by posting blogs, tweets, videos, wiki articles and discussion topics
• Provided mentoring, coaching and ongoing managerial supervision to a team of onshore and offshore software developers, architects, and business analysts

Product Manager

Confidential, Richardson, TX

Responsibilities:

• Played a critical role in creation of the team, including staffing, strategy, and business case
• Initiated and proposed new product ideas by conducting primary and secondary marketing research, and listening to the customers
• Envisioned and articulated product strategy, and drove internal process for entire life cycle of product development in Fixed Mobile Convergence, Unified Communication, Social & Collaboration, Mobile/Wireless Application Development and Management, M2M/IOT for Energy/Utility & Healthcare, Mobile Force Management and Video solution in healthcare
• Provided thought leadership and constantly funnel ideas, strategies and visions in Mobile, Cloud Computing, and M2M/IOT to senior executives from domestic & international marketing/sales organizations
• Directed and managed various lab trials and customer trials for technology product & solution evaluation, including PBX Mobile Extension, Unified Communications, Smart Building, Internal Fleet Asset Tracking
• Championed pre-sales and bidding supports related to Mobile, Unified Communication, Social Collaboration for multiple large enterprise deals
• Directed internal IT teams to develop and implement system (Ordering, Billing, Provisioning) enhancements to support the product launch and life cycle management
• Provided mentoring and coaching to technical product & solution developers