We provide IT Staff Augmentation Services!

Salesforce Developer/admin. Resume

Santa Clara, CA

SUMMARY:

  • Experienced Certified Salesforce professional with 6+ years of diverse IT experience and 4+years of hands - on experience in Salesforce.com CRM and Force.com platform as Salesforce Developer and Administrator.
  • Has comprehensive understanding of CRM Business processes and involved in various SFDC implementations covering Sales Cloud, Service Cloud, Call center and App-exchange applications. Constantly learning new software development technologies through industry seminars, professional organizations and published materials. Ambitious and motivated worker who is known as an efficient problem-solver when working independently or within a team.
  • Well acquainted with all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) with expertise in Requirement gathering, Analysis, Designing, Development and Testing.
  • Experience in salesforce.com Development using Force.com, Visual Force, and APEX.
  • Complete understanding of the Salesforce.com CRM business process and its phases for translation of business requirements into systems design.
  • Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service APIs etc. to achieve complex business functionalities.
  • Experience in Salesforce.com Configuration in creating the Custom Objects, Custom fields, buttons, links, Record types, Page layouts, User Profiles, Permission sets, Roles, Custom Labels, Custom Settings, Static resources, Assignment and Validating Rules.
  • Experience in creating Workflow Rules, Approval Processes to automate business process.
  • Expertise in using tools like Apex Data Loader, Apex Explorer, Eclipse IDE.
  • Good knowledge on SOQL and SOSL queries in Apex.
  • Experience in Data migration and cleansing using Import Wizard, Apex Data Loader and demand tools.
  • Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, and Workflows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
  • Good understanding of the Business logic, programs and systems that could lead the effort for planning, developing and implementing changes in the design and code pattern.
  • Proficiency in Object Oriented Programming like Java and C++.
  • Experience in wide range of languages and technologies such as HTML, CSS, JSP/JSF, AJAX, and Spring MVC Framework.
  • Good experience in working on Eclipse IDE for writing business logic in Apex programming language.
  • Hands on experience on CPQ Calidious cloud and Apptus CPQ.
  • Hands on Experience on Python Script for CPQ Calidiouscloud.
  • Used Force.com REST API Web services and outbound messaging for implementing web services to integrate External systems and websites.
  • Administered Salesforce.com setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.
  • Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements.
  • Experience with APPTUS CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash.
  • Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
  • Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL, PL/SQL and MS Access.
  • Capability of learning new technologies and implementing them in the project successfully.
  • Team player with good Interpersonal skills, strong understanding of fundamental business process, excellent communication and problem solving skills.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, Analytic Snapshots, Case Management, Automation, Workflow & Approval processes, Dashboards, Analytic Snapshots, Custom Objects, SOQL, SOSL.

ETL/Integration Tools: Force.com Data Loader, Connect for Outlook, Force.com Explorer and Force.com Workbench

Programming & Data Analysis: Java, C, C++, HTML, DHTML, XML, Python

Databases: Microsoft SQL Server 2000/2005/ 2008, MS Access, Oracle 8i/ 9i/ 10g/ 11g and DB2

Web Services: SOAP, REST

Operating Systems: Windows NT/2000/XP/Vista/7, Windows Server 2000/2003/2008, Linux, Unix.

PROFESSIONAL EXPERIENCE:

Confidential, Santa Clara, CA

Salesforce Developer/Admin.

Responsibilities:

  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Customized the standard objects as per the business requirements by using Visualforce components.
  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual force Pages to suit to the needs of the application.
  • Worked on Service Cloud Communities sharing Business Process Extend them across offices and departments and outward to Customers and Partners.
  • Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Involved in Service and Sales Cloud.
  • Automated integration to SQL Server using middleware Jitterbit and their Harmony product for testing and deployment using REST API.
  • Experience in automate process for the quote to cash by connecting and synchronized front and back office application using the visual process designer using the jitterbit Harmony cloud integration.
  • Developed Apex Triggers, Apex Classes and Test Methods.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and ensured apex code worked seamlessly within governor limits.
  • Created Visualforce Pages and implemented in to Sites.
  • Implemented Security access to the user profiles by creating Object level security, field level security and record level security.
  • Used Salesforce Automation (SFA) for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, Approvals and Workflow.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Worked with business analyst to develop project implementation and develop plans including user interfaces.
  • Communicated regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
  • Customized Chatter now for profiles for different users and configuring with Facebook and Twitter.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Knowledge on customized data integration tools for Cleansing and De-duplicating bulk loads using different ETL tools.
  • Implemented Python Scripts for CPQ and also Integrated CPQ with SAP.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
  • Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.
  • In addition, Supported the project's end to end CPQ implementation.
  • Experienced in configuring Products, Catalog, Catalog Hierarchies, Bundles, Bundles within Bundle, Price Lists across all products.
  • Various pricing factors like variance pricing, volume based pricing, attribute based pricing has been configured .

Environment: Sales force.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, HTML 5 Apex Triggers, Lightning Experience Web Services, Calidious Cloud CPQ, Apptus, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, San Ramon, CA.

Salesforce Developer/Admin.

Responsibilities:

  • Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Force.com API, and Web Services.
  • Agile Development Methodology was followed for the implementation
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
  • Designed and deployed Custom tabs, Validation rules, and Auto-Response Rules for automating business logic.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files intosalesforce.com, checking for the correctness of the data .
  • Migrated related sets of data between Orgs while preserving those relationships.
  • Refreshed salesforce sandboxes with data from production Orgs.
  • Involved in data mapping and migration of data from legacy systems to Salesforce .com Objects and fields.
  • Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
  • Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
  • Used SOQL and SOSL queries to pull data from database for data manipulation needs .
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Developed Apex Classes, Apex Triggers, and Apex Controllers to develop custom business logic.
  • Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
  • Developed Visual force pages and dynamic pages using JavaScript, Ajax toolkit and JQuery.
  • Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Configured Data Loader and uploaded data in CSV files into Salesforce, checking for the correctness of the data.
  • Created CPQ process using Apptus CPQ and CLM AppExchange tool in Quote.
  • Integrated Apptus CPQ and CLM applications and automating processes on Salesforce platform.
  • Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Performed code review of the application to make sure the source code confirms to industrial coding standard sand followed good programming practices.
  • Developed Custom Report Types, Custom Reports, and Dashboards to meet the reporting needs of the organization.

Environment: Sales force.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, HTML 5 Apex Triggers, Lightning Experience, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, VA

Salesforce Developer/Administrator

Responsibilities:

  • Implemented the Salesforce.com applications using Agile SCRUM Methodology that involves the iterative development.
  • Closely worked with Business users, Business Analysts and large team for Analysis of the existing system and specifications.
  • Involved in various activities of the project, like information gathering, analyzing the information documenting the functional and non-functional requirements.
  • Designed, developed and deployed Custom Objects consisting of validation rules with effective formulae fields, Workflow rules necessary to suit the needs of the application.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Developed Triggers, Apex classes and visual force pages as per the needs of the application.
  • Created VF Components used repeatedly in VF pages to reduce the redundancy when needed.
  • Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
  • Developed Test Classes for unit testing and Apex Triggers for various DML events and functional needs in the application.
  • Worked on SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Giving production support for Integration part and at the same time performing some security update to salesforce.
  • Integrated salesforce data with external systems by writing salesforce REST Web Services for Inbound classes and used Http Request methods to call external application REST API endpoint.
  • Involved in minor corrections and enhancements to SFDC application required by business users from time to time.
  • Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
  • Reviewed the code and other components developed by the team and also performed functional Testing.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Coordinating with the UAT teams and making the necessary development changes and follow-up with UAT team thereby providing UAT support.

Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), REST API, JavaScript, Apex Data Loader, Sandbox, Eclipse IDE Plug-in, Windows XP

Confidential

Salesforce Developer/Administrator

Responsibilities:

  • Interacted with various Business User Groups to gather the document requirements.
  • Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
  • Worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
  • Created several Record Types, page layouts.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application
  • Created Batch Apex classes and scheduled Batch jobs.
  • Created Triggers like sending emails to the portal users whenever they update their account information comparing their new information with their old information.
  • Developed Visual force pages, Visual force custom components .
  • Used Visual force in development mode to change the behavior and appearance of Visual force components.
  • Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment .
  • Deployed the changes from Sandbox to Production.

Environment: APEX, Force.com IDE, Import Wizard, Java Script, Visual Force Pages, Workflows and Approvals, Data Loader, Eclipse Force, Excel Connector.

Confidential

Java Developer

Responsibilities:

  • Involved in creation of use case diagrams, class diagrams, sequence diagrams, deployment diagrams.
  • Assisted in analysis and design of the several modules in the Project.
  • Involved to designed and developed technical specifications using design patterns and OO methodology.
  • Participating requirement gathering and client interaction.
  • Involved in design and development if Interface components like dropdown and data table.
  • Created reports using SQL queries for all issued Action items.
  • Developed presentation tire using HTML, JSP, Java Script, and JSF.
  • Developed Web components using Servlets, tag Libraries, XML, XSL, Tiles Framework, Struts and UML.
  • Used Eclipse as an IDE and Apache Tomcat as an application Server.
  • Responsible for developing the OS specific scripts (Shell Scripts) for automating the closing doc Process.
  • Used java Script front end Validations.
  • Develop Session beans and entity Beans representing business logic abstractions.
  • Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.
  • Testing and debugging the project for proper functionality and documenting modules.
  • Developed Client request validations and processing using JavaScript.
  • Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool. Used JNDI realms to authenticate users in a web application.

Environment: MS Visio, MS project, Java, J2EE, JSP, Swing, Servlets, Tomcat, MS SQL Server, Java Script, CSS, HTML, Web logic 8.1, SQL Navigator.

Hire Now