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Sr. Business Analyst / Quality Analyst Resume

Paramus, NJ

SUMMARY:

  • Over 7 years of extensive experience in IT as a Business System Analyst with solid understanding of Business Requirements Gathering, Business Process Flow, Business Process Modeling and Business Analysis a Quality Assurance Engineer with exposure of both manual and automated testing tools. Specialize in writing Test Plans, Test Strategy, Test Cases and Automated test scripts using QTP.
  • Prepared Test status reports for each stage and logged any unresolved issues into Issues log
  • Ability to resolve uncover defects of an application in early stage of SDLC, which helps to improve the application’s quality and reduce development cost.
  • Experience in RDBMS like DB2, Oracle 9i, 10g & 11g, Informix, Teradata, MySQL and SQL Server and PL/SQL
  • Strong experience in Iterative development cycle, RUP, RAD, Waterfall and Agile of SDLC
  • Facilitation experience in conducting requirement work sessions, focus groups, brainstorming sessions, formal meetings, JAD, resolving issues and conflicts
  • Interacting with stakeholder, customers and users in gathering requirements, rating them and assigning priorities to each of them to manage a project.
  • Extensive experience with process modeling using UML (Activity, Use Case and State diagrams)
  • Skilled in conducing GAP analysis, User Acceptance Testing (UAT) and cost benefit analysis
  • Extensive experience in Data analysis and creating Mock - Up/Wire frames using MS Visio
  • Efficient in documenting the functional and non-functional requirements
  • Knowledge of healthcare insurance domain with testing EDI transactions.
  • Expertise in identifying, developing and documenting Business and Functional Requirements Specifications (FRS), System Requirement Specification (SRS)
  • Excel under pressure in deadline driven environment with superior interpersonal communication and technical documentation skills.
  • Testing of various business applications in Client/Server environments, Web-based applications, Data Warehousing solutions, ETL and Business Intelligence solutions.
  • Expert level skills in testing the Enterprise Data Warehouses using Informatica Power Center, Data Stage, and SSIS ETL tools
  • Extensive experience in ETL process consisting of data transformation, sourcing, mapping, conversion and loading
  • Expertise in Writing automated scripts using Modular, Data Driven and Hybrid Automation frame work Using Quick Test Professional and Test Partner.
  • Good concept of ETL, Warehouse and BI applications integration
  • Experienced in handling both onshore and offshore teams.
  • Experienced in healthcare projects
  • Involved in the software testing frame work in QTP.
  • Hand on experience in testing web services like SOAP
  • Created artifacts such as use cases, and developed Use Case Diagrams, Activity Diagrams and Sequence Diagrams using MS Visio .
  • Having hands on experience on Mobile test web apps, load runner/hp and database, video testing and drupal exp
  • Expertise in Writing automated scripts using Modular, Data Driven and Hybrid Automation frame work Using Quick Test Professional and Test Partner.
  • Extensive Experience in working on Confidential Methodologies like Agile-SCRUM, Black Box, White Box, Waterfall Methodology and Spiral Methodology
  • Experience in Back end Data base testing in Oracle
  • Worked on E Commerce application
  • Experience in designing Cascading StyleSheetsbased on HTML.
  • Good command on Cascading Style Sheets.
  • Skillful in software specification analysis, writing test plan, test objectives, test strategy and traceability & test environment. Excellent analytical skills for understanding the business requirements, business rules/processes, and detailed design of the application.
  • Worked with different Government Agencies AGM,DOS,SLA,DOE
  • Experience with QA Methodology and QA Validations to ensure the QualityAssurance Control.
  • Experience in Test Scripts/Scenarios, Test Plans Based on Use Cases.
  • Expertise in Writing automated scripts using Modular, Data Driven and Hybrid Automation frame work Using Quick Test Professional and Test Partner.
  • Extensive Experience in working on Confidential Methodologies like Agile-SCRUM, Black Box, White Box, Waterfall Methodology and Spiral Methodology
  • Skillful in software specification analysis, writing test plan, test objectives, test strategy and traceability & test environment. Excellent analytical skills for understanding the business requirements, business rules/processes, and detailed design of the application.
  • Experienced in handling both onshore and offshore teams.
  • Experienced with financial services and information management
  • Expert in writing, analyzing and executing test cases, test scenarios & test scripts and the usage of various tools for bug tracking HP Quality Center, MS -Team foundation Server, Compuware - QA Director and Test Director and generating Daily, Weekly and Monthly reports
  • Dedicated, hardworking individual with intercommunications skills to work at all levels of organization
  • Exceptional abilities with project design and management with the organizational and supervisory skills to assure success. Delegates and monitors work to meet and beat deadlines
  • Outstanding motivator and builder of teams. Works well in both team environments and individual assignments.
  • Experience with business/application messaging systems
  • Successful in meeting new technical challenges and finding solutions to meet the needs of the customer.

TECHNICAL SKILLS:

ERP: SAP HR

Programming Languages: C,C++, HTML, XML, DHTM, VB.NET,ASP.NET,C#, XMl.

Operating Systems: Windows 2000 Server /95/98/ NT Server / Workstation 4.0, UNIX / LINUX MS-DOS.

Databases: Oracle 11i, DB2, MS Access, SQL Server 7.0.

Other tools: IBM PC Compatibles, Pentium based Servers and Workstations, WebSphere 4.0.2/4.0.3/5.0 , WebLogic 5.1/6.0, Loadrunner8.0, Winrunner6.0/7.0, Testdirector7.0, Quicktest,, QuickTestPro 9.2, Quality Centre, Microsoft SQL Server 6.5/7.0,crystal reports, Visual Studio 6.0. MS Office 97/2000, Rational Unified Process, Agile, Systems Engineering Management, Software Development Life Cycle, Quality center, IBM Rational Rose, MS Visio, Enterprise Architect.

PROFESSIONAL EXPERIENCE:

Confidential, Paramus, NJ

Sr. Business Analyst / Quality Analyst

Responsibilities:

  • Review business manuals and requirement document (BRD) in order to summarize system-specific business rules and other operating conditions.
  • Worked closely with project stakeholders
  • Analyze business flow of the application.
  • Worked and Knowledge about RMS,AMS,OPLD,DIALS,XPLD,DIAD,UDC.
  • Coordinated End to End Testing activity.
  • Meetings with operations and CT groups with respect to Business and system requirements
  • Create test scenarios, test scripts and test cases corresponding to the test requirements in order to maximize verification coverage of system variables.
  • Interact with business analysts to understand the requirements.
  • Handle responsibilities of preparing detailed test cases by analyzing technical requirements.
  • Provide ownership and accountability for assigned groups
  • Monitored project activities and advised staff of issues due to resource availability.
  • Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
  • Handle responsibilities of preparing detailed test cases by analyzing technical requirements.
  • Provide ownership and accountability for assigned agencies
  • Perform other essential job responsibilities as required under the instructions of team lead.
  • Used Quality centre and TT repository for maintaining Test Cases, execution and tracking the defects.
  • Created test execution status and summary test report to managers
  • Review quality check status and corrective action plans (if required)
  • Review/Approve changes affecting scope, timing, cost, and/or quality, as required
  • Verify that quality goals and objectives are defined.
  • Creating application prototypes and screen mock- Confidential .
  • Creating graphical representation of complex business processes.
  • Prepared functional requirement document by coordinating with software team.
  • Experience in creating seminars.
  • Experience with Agile and waterfall methodology.
  • Conducted the project meetings successfully by coordinating all users, technical staff and support personnel
  • Defined architectural components.
  • Generating reports and sending to the clients as well as seniors.
  • Implement new designs within the business operating model..
  • Develop supply chain model and advice on planning the business development systems.
  • Verify that quality is aligned with the strategic goals of the program
  • Analysis Business and system requirements to find any gaps or risk involved on to Business Intelligence platform.
  • Involved in Gathering requirements, development, Testing, QA and Production Phases of Agile Methodology.
  • Act as a Liaison between the businesses, technical and testing team throughout the Project.
  • Facilities meeting with the technology team to resolve the Issues to meet the LOB.
  • Coordinate Test Case Reviews with stakeholders are being held as appropriate.
  • Experienced in handling both onshore and offshore teams.
  • Worked on J meter for execution of test scripts
  • Expert in writing, analyzing and executing test cases, test scenarios & test scripts and the usage of various tools for bug tracking HP Quality Center, MS -Team foundation Server, Compuware - QA
  • Worked with SOAP in which SOAP UI pro adds a number of productivity enhancements to SOAP UI core which are designed to ease many recurring tasks when working with SOAP UI including core features like web service inspection, web service invoking and web service development
  • Used MS Visio to carry out the business modeling efforts to develop the business architecture for rapid and controlled application development

Confidential, Albany, NY

Sr. Business Analyst / Quality Analyst

Responsibilities:

  • Responsible for collecting Business Requirements
  • Perform business plan, risk and stakeholder management.
  • Initiate and participate in operational process flow reviews
  • Meetings with state agencies with respect to Business and system requirements
  • Provide ownership and accountability for assigned agencies, AGM, DOE,SLA,DOS
  • Used Salome-TMF and Mantis as repository for maintaining Test Cases, execution and tracking the defects.
  • Created test execution status and summary test report to managers
  • Review quality check status and corrective action plans (if required)
  • Review/Approve changes affecting scope, timing, cost, and/or quality, as required
  • Verify that quality goals and objectives are defined
  • Verify that quality is aligned with the strategic goals of the program
  • Analysis Business and system requirements to find any gaps or risk involved on to Business Intelligence platform.
  • Involved in Gathering requirements, development, Testing, QA and Production Phases of Agile Methodology.
  • Act as a Liaison between the businesses, technical and testing team throughout the Project.
  • Facilities meeting with the technology team to resolve the Issues to meet the LOB.
  • Coordinate Test Case Reviews with stakeholders are being held as appropriate.
  • Experienced in handling both onshore and offshore teams.
  • Expert in writing, analyzing and executing test cases, test scenarios & test scripts and the usage of various tools for bug tracking HP Quality Center, MS -Team foundation Server, Compuware - QA
  • Director and Test Director and generating Daily, Weekly and Monthly reports
  • Dedicated, hardworking individual with intercommunications skills to work at all levels of organization
  • Exceptional abilities with project design and management with the organizational and supervisory skills to assure success. Delegates and monitors work to meet and beat deadlines
  • Outstanding motivator and builder of teams. Works well in both team environments and individual assignments.
  • Worked with SOAP in which SOAP UI pro adds a number of productivity enhancements to SOAP UI core which are designed to ease many recurring tasks when working with SOAP UI including core features like web service inspection, web service invoking and web service development
  • Successful in meeting new technical challenges and finding solutions to meet the needs of the customer.
  • Used MS Visio to carry out the business modeling efforts to develop the business architecture for rapid and controlled application development

Hardware/Software: Salome-TMF, Mantis, SOAP UI Pro, HP Load Runner, Quick Test Professional (QTP),Quality center, Excel Sheet, SQL Server, HP Load runner 9.52, Windows 2000 NT, DB2, SQL, HP Service Test, Selenium.CSS, HTML.

Confidential, Jersey City, NJ

Sr Business Analyst / Quality Analyst

Responsibilities:

  • Established Project Management Office at client site.
  • Responsible for the development of new services and license business opportunities in the assigned region.
  • Responsible for the recruiting, management and career development of consulting staff.
  • Provided project turn-around expertise at the customer site with emphasis on regaining customer confidence.
  • Responsible for staff/account management and prioritization and forecasting.
  • Met professional services revenue and profit quotas while managing regional P&L.
  • Provided delivery management to ensure customer satisfaction and reference-ability
  • Developed project plans and assumed responsibility for project profit and loss.
  • Worked with clients to assist in moving their organization from SEI CMM level 2 or higher
  • Monitored project activities and advised staff of issues due to resource availability.
  • Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
  • Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
  • Define and initiate projects, and assign Project Managers to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program.
  • Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.
  • Coach, mentor and lead personnel within a technical team environment.
  • Present periodic Dashboard reports on the current program, future opportunities and client issues
  • Increased the company¡¦s growth by securing new partners, consulting engagements and by delivering new projects.
  • Responsible for program and portfolio management activities within the Sales and Marketing division.
  • Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management.
  • Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
  • Developed detailed Test Plans and Test Cases using Mercury Quality Center and executed them.
  • Worked on all phases of Confidential including Integration Testing, System Testing, Business functionality Testing
  • Worked on E Commerce application.
  • Functionality Testing and Regression testing of the application.
  • Automated Tests for Regression Testing using Quick Test Pro
  • Plugged in various check points (GUI, Database, and Test) to check whether various GUI and field objects met the requirement specifications.
  • Good command on Cascading Style Sheets.
  • Involved in Daily Sanity/UI/Funtional/API testing Blackbox, Grey Box. Involved in Daily Sanity/UI/Funtional/API testing Blackbox, Grey Box.
  • Extensively tested High Level API’s for web services.
  • Worked with SOAP in which SOAP UI pro adds a number of productivity enhancements to SOAP UI core which are designed to ease many recurring tasks when working with SOAP UI including core features like web service inspection, web service invoking and web service development
  • Created Test Scenarios and Test Steps in Mercury Quality Center.
  • Extensively tested the Business Objects report by running the SQL queries on the database by reviewing the report requirement documentation.
  • Worked with the components of Data Warehousing like components model, ETL tools
  • Agile Methodology with extreme programming and test and test driven environment was used to develop smart client offline application block in which the highlights include no formal test plans. The testing was primarily based on tasks. The development team got immediate feedback from the test team. Having the test team create the quick start samples gave the development team a perspective on the real - life usage of the application block. The quick start samples demonstrated the usage of the application block and were useful for further testing the code in the traditional way(functional and integration tests).Any discrepancies found in this stage were reported immediately and were fixed on a case-by-case basis. The modified code was tested again with the automated test suites and then was handed over to be tested again with the quick start samples
  • Implementing the test case and test process with project time frames.
  • Manually testing functionality of trading, mutual fund, option and bond web based application.
  • Performed Data-driven testing using Quick Test Pro to insert multiple sets of data into the application.
  • Worked in design and in Selenium with Java Web Driver and basic Java coding skills
  • Developed use cases, workflow, screen mock- Confidential, and conversion requirements.
  • Worked with multiple tests teams to coordinate testing across various systems.
  • Setup end to end testing scenarios & executed them in across application testing.
  • Managed budget for the organization to influence organization's financial profitability.
  • Managed and perform the process of Statement of Work and contract creation to secure new and follow-on work.
  • Proactively managed systems development, implementation and risk via the use of SDLC.

Confidential

Senior Business Analyst / Quality Analyst

Responsibilities:

  • Identify strategic trends, identify quality check vulnerabilities, and recommend strategy adjustments based on quality trends and patterns.
  • Lead and participate in special quality checks/initiatives: innovate and implement large-scale quality improvements to processes and/or systems by conducting data analyses and making recommendations, troubleshooting technical issues, and refining processes around customer support and quality expansion. Increase efficiency through processes and system enhancements.
  • Collaborate with cross-functional groups such as Engineering and Product by exposing quality check vulnerabilities and providing feedback on systems/tools/process
  • Investigate, identify, and prevent/remove quality issues by reviewing accounts, transactions, user-generated content, advertisements, local business listings, and/or search results in order to enforce quality-specific policies.
  • Manage and respond to escalations from internal and external parties within designated service levels as appropriate
  • Provide leadership and resources to establish and improve quality management.
  • Ensure that sufficient resources are available to conduct quality check
  • Ensure staff is properly trained in quality management techniques and principles
  • Verify that quality goals and objectives are defined
  • Review/approve quality plan,, risk and establish quality reserves
  • Provide quality oversight as predicated by review of the project risk analysis, risk response planning and quality plan
  • Regularly conduct quality management reviews and provide oversight
  • Review quality check status and corrective action plans (if required)
  • Review/Approve changes affecting scope, timing, cost, and/or quality, as required
  • Validate quality completion (goals & objectives)
  • Review quality check lessons learned and post quality check reports for continuous improvement action
  • Plan, organize, staff, direct, control and coordinate
  • Recommend composition of own quality team
  • Reward and recognize performance accountable for schedule, quality and scope
  • Resolve any outstanding issues among the quality teams that cannot be resolved within the team
  • Is responsible for overall resource allocation Maintain ongoing communication with the project managers from the quality management level perspective
  • Conducting quality team meetings for efficiency and effectiveness
  • Regularly conduct performance appraisals as a process of continuous improvement action.

Quality Analyst

Confidential

Responsibilities:

  • Responsible for quality check of entire team involved in mapping project
  • Respond to escalations within designated service level
  • Involved in shadow sessions and mentoring
  • Respond to QnA Mails in order to enforce quality specific policy
  • Involved in feedback sessions for continuous improvement action
  • Report formation

Environment: VB, Oracle 8i, Windows 98/2000 Prof / XP

Confidential

Test Engineer.

Roles and Responsibilities:

  • Understanding the Business Requirements and Complete functionality of the Application
  • Involved in Preparation of Requirements Issue reports, Participated in Issue Review Meetings.
  • Involved in Test Plan Preparation.
  • Involved in Test Design.
  • Involved in Review meetings in order to improve the Efficiency of Test Design.
  • Performed Extensive Sanity Testing to check for the initial Program Stability.
  • Involved in Regression Testing.
  • Execution of Tests and sending defects Using Quality Centre.
  • Prepared Test Log Report and participated in Test summary Report preparation.

QA

Confidential

Environment: JavaScript, Web Sphere, Linux, SQL Server, indowsNT4.0, HTML, XHTML.

Testing Tools: Confidential, MQC

Responsibilities:

  • Understanding the Business Requirements and Complete functionality of the Application
  • Involvement in Test Design includes Test Data preparation and Reviews
  • Involved in Sanity Testing, GUI Testing, Functional Testing, System Testing and Regression Testing.
  • Involved in Regression Testing.
  • Execution of Tests and Reporting Defects Using Quality Centre.

Environment: Java, JSP, Oracle.

Confidential

Test Engineer.

Responsibilities:

  • Involved in Preparation of Requirements Issue reports, Participated in Issue Review Meetings.
  • Involved in Test Case Documents Design and Test Case Execution
  • Involved in Sanity Testing, GUI Testing, Functional Testing, System Testing and Regression Testing.
  • Involved in Bug Reporting and Tracking.
  • Involved in Preparation of Test Reports and bug reports.
  • Involved in Defect Reporting And Tracking

Test Engineer.

Confidential

Test Environment: JavaScript, Web Sphere, Linux, SQL Server, HTML, XHTML.

Responsibilities:

  • Involved in Preparation of Requirements Issue reports, Participated in Issue Review Meetings.
  • Involved in Test Case Documents Design and Test Case Execution.
  • Involved in Sanity Testing, GUI Testing, Functional Testing, System Testing and Regression Testing.
  • Involved in Bug Reporting and Tracking.
  • Involved in Preparation of Test Reports and bug reports.
  • Involved in Defect Reporting And Tracking.

Environment: Java, JSP, SQL

Test Engineer.

Confidential

Responsibilities:

  • Involved in Preparation of Requirements Issue reports, Participated in Issue Review Meetings.
  • Involved in analyzing business requirements and prepared test plans and test case documents
  • Performed all phases of end-to-end testing which includes Functionality testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing, unit testing and Smoke testing of the Application, its interfaces and Client-Server Utilities using Mercury Interactive Tools.
  • Involved in Performance Testing, Stress Testing using Load Runner.
  • Executed SQL queries in SQL Navigator to verify backend data.
  • Involved in Defect Reporting And Tracking.

Confidential

SAP Consultant

Responsibilities:

  • Possess extensive knowledge of functional consulting and business processes
  • In-depth knowledge of three full life-cycle rollouts of SAP HR
  • Possess excellent knowledge of all phases in SDLC & Business Process Re-Engineering
  • Ability to communicate fluently and effectively
  • Goal-oriented and ability to handle multiple tasks

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