SUMMARY:

• Over 5 years of IT experience with hand 'son experience in Salesforce.com CRM Platform that includes Sales Cloud, Service Cloud, Marketing Cloud and Lightning Technologies. Involved in various stages of Software Development Life Cycle (SDLC) including analysis and development of applications using Salesforce.com CRM, Force.com platform as an administrator and developer.
• Proficient in SDLC phases (analysis, design, development, testing and deployment) and highly competent in gathering user requirements.
• Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with stakeholders and project teams to prioritize collected requirements.
• Developed Java Script methods for doing two actions on a single button click, to overcome the Salesforce limitations.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Expertise in diverse domain technologies like Legal Services, Ecommerce, Healthcare, Finance, Banking and Telecommunication.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Conducted training on all Salesforce related systems to sales and marketing teams.
• Creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Developed Client - side pagination process with all the details.
• Created Labels to set the predefined values for the client-side pagination process.
• Developed Custom Validations to override the Salesforce default validation rules.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Complete bulk imports of data using Apex Data Loader.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Interacted with testing and the development teams for the development and testing of the code.
• Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.
• Communicating regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
• Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, XML, JavaScript, Controllers, Sharing Rules, Visualforce Pages, Workflows, Email Updates, Web Services API.

TECHNICAL SKILLS:

Salesforce .com: : Apex Triggers, Apex Classes, SOQL, SOSL, Visualforce Pages, Components, S- Controls, ApexWeb Services (SOAP and REST), Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects.

SFDCTools:: Force.com IDE, Force.com, Salesforce Admin Explorer, Data Loader, Informatica Cloud Connector, Outlook connector, Excel Connector, Workbench.

Web Technologies:: HTML, CSS, XML, AJAX, Java script, Web Logic, ApacheTomcat.

Databases:: Oracle, Microsoft SQL Server, SQL & PL/SQL.

Operating Systems:: Windows XP, Windows Vista, Windows 7, Linux

Languages:: C, C++, JAVA, J2EE, Apex, C, SQL, HTML

IDE:: Eclipse, Net Beans, VisualStudio

PROFESSIONAL EXPERIENCE:

Confidential, Dublin, Ohio

Salesforce Developer

Responsibilities:

• Involved in Creation and Customization of objects, fields, page layouts.
• Creating custom controllers depending on business requirements.
• Defined lookup and master-detail relationships on the objects to establish connectivity among objects.
• Created Triggers in apex classes.
• Maintain and developed the Custom objects, Custom fields, Custom tabs, and Validation rules and JavaScript.
• Involved in uploading of data through Data Loader.
• Involved in creating Approval Processes.
• Designing Webpages in the visual force.
• Established Securities at Application object and field levels.
• Created Workflows and Approvals.
• Involved in Unit Testing and Test Coverage of Apex classes and triggers.
• Involved in Creating Users, Roles, Profiles, and Page Layouts in creating Salesforce.com Administration

Confidential, Houston, Texas

Salesforce Developer

Responsibilities:

• Involved in gathering requirements from the business and implementing those in Salesforce.com
• Worked on Standard objects like Accounts, Contacts, Lead, and Cases, and Custom Objects like Territory, FMR, Fuel & Shop Accounts, Account Setup Requests, and more
• Created multiple custom objects, custom fields, relationship between two objects, page layouts and record types
• Developed different Validation Rules to ensure that the valid data is being entered into the organization
• Developed workflow rules and approval processes to automate the business process
• Applied many logic into sending out email templates firing through Workflow based on the requirement
• Utilized Salesforce.com out-of-the-box functionalities over customization wherever possible
• Developed Apex Classes and Triggers wherever required to fulfill the business need and automate the flow accordingly
• Worked on Web services to retrieve the data from Oracle DB and display in a VF page
• Worked with Jitterbit Data Loader (free version) to feed the data from Oracle database into Salesforce objects everyday on a nightly basis as well as to perform DML operations like Insert, Update, Upsert or Delete. Worked with Apex Data Loader for the same
• Deployed the changes from developer sandbox to Full copy sandbox for QA testing and then finally to Production organization.

Confidential

Web Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC) of the application like Requirement gathering, Design, Analysis and Code development.
• Designed and developed the application using WAMP (Windows, Apache, MySQL, and PHP) architecture Developed cross-browser/platform HTML, CSS, Bootstrap, JavaScript to match design specs for complex page layouts while following code standards.
• Designed theme using HTML, CSS.
• Used PHPMyAdmin to handle the administration of MYSQL over the World Wide Web
• Developed presentation layer using HTML5, JavaScript, CSS3.
• Built custom UI Widgets and Application logic using UI and MVC.
• Tracked and fixed bugs that were found during various phases of developments

Environment: PHP, MYSQL, JavaScript, AJAX, MVC, PHPMyAdmin, XAMP