TECHNICAL SKILLS:RUP, UML

Agile, Waterfall

MS Project

MS Visio

MS Office (Word, Excel, PowerPoint, Project, Outlook, Access)

Lotus Notes

Crystal Reports

SQL, ALM, Toad

HP Quality Center

Test Director

JAVA

XML, JSON

Rally, ER Studio

DB Visualizer

Win Runner

Rational Clear Quest

TFS, Ultra Edit

Rational Rose

JIRA, SQL

Oracle SQL

SOA, GROOVY

PROFESSIONAL EXPERIENCE:

Confidential

Analysis/Design

• In - depth knowledge and practical experience of using Waterfall, Agile, Scrums, Rational Unified Process, Business Process Reengineering, Unified Modeling Language, System Requirements Specification and Functional Requirements Specification, Rapid Application Development, and MS Visio.
• Highly qualified in changing the needs of business users and stakeholders to the functional/technical requirements.
• Served as a critical resource and liaised between subject matter experts and technologists throughout the project life cycle.
• Excellent conceptual and technical skills to create Business Requirements Document, Functional Specifications Document, Process Flow Diagram, and Detailed Design Document.
• Experience conducting JAD (Joint Application Development) sessions with Stakeholders and Business Partners to resolve issues.
• Conducted Scope Analysis, Stakeholder Analysis, Gap Analysis, and Traceability Matrix and used Visio for Business Process Modeling adopting UML standards.
• Extensive experience in the field of Business Analysis, Risk Analysis, Software Validations in Banking projects, multi-tier, and web-based application for various horizontal and vertical industries.
• Proficient in design and execution of Test Strategy, Test Plan, Test Scenarios, and Test Cases based on the requirements for the applications.
• Knowledge of IT Service Management (ITSM) based on ITIL best practices.
• Experienced in creating Business Process Procedure Documents and providing system training to business and end users.
• Worked with the project team to determine appropriate Test/Deployment Plans, and supported the product launch.
• Coordinated with Analysts, Managers, Developers and Testers for complex projects during the SDLC.
• Performed a Change Management Role when the new requirements were proposed performing Impact Analysis.

Business Systems Analyst

Confidential, Minneapolis, MN

• Developed solutions to meet various business and technological requirements. Presented solutions to the Senior Leadership, Application Owners, Enterprise Project Managers, and Business Partners.
• Project included different lines of businesses on the clinical space - E&I, M&R and C&S.
• Mapped data and process requirements across the Enterprise by performing Data Analysis using data requirements to provide standard structure and definitions across the Enterprise.
• Maintained an overall platform capability roadmap for relevant components/capabilities by working with other capability owners to identify similar project objects to build reusable development outputs.
• Serviced as a resource to others. Served as an expert of the project, its requirements and the functional specifications.
• Established constant communication with the Project Manager and development team during different stages of the development life cycle.
• Led/facilitated the creation of an OOM estimates.
• Worked on User Stories and led Story Grooming sessions with the different involved teams.
• Collaborated with customer and technology and guided others including project teams, cross-functional teams, and peers and acted as a resource for others with less experience.
• Negotiated and identified innovative solutions to complex business problems, issues and conflicting requirements and documented them in a standard Solution Summary Document format.
• Mapped data and process requirements alongside with data analysis using the data requirements with the App Architects to provide a standard structure and definition.
• Created the Business Area and Systems Area Context Diagrams within the SSD/SOD using industry standard tools MS Visio and Enterprise Architect with Archimate 2.0.
• Worked with other capability owners to identify similar project objects to build reusable development outputs.
• Collaborated in the creation of estimates and worked to identify common project needs to drive out opportunities for consolidation and reuse.

Environment: MS Visio, MS Office Suite, Enterprise Architect, Archimate 2.0, UML, HP Quality Centre, Win Runner, Rational Clear Quest, Windows, TFS, JIRA, SQL, Oracle SQL.

Business Systems Analyst

Confidential, Minneapolis, MN

• Conducted one-on-one meetings with the project SMEs to gather the requirements. Facilitated sessions with users and documented their changes in requests.
• Facilitated Business Requirements Gathering sessions with the business, and overlooked the creation of Use Cases/Activity Diagrams and Functional Specifications using MS Visio.
• Created Use Cases and Business Requirement Document after accessing the status and scope of the project and understanding the business processes.
• Performed Feasibility Study and Risk Analysis to identify the critical requirements from the user’s perspective.
• Performed Requirement Traceability Matrix to map the requirements with Test Cases and performed Gap Analysis.
• Understood and articulated business requirements from user interviews and then converted requirements into system requirements.
• Designed and developed Business Flow Diagrams, Activity Diagrams, Sequence Diagrams, Object Oriented Models using MS Visio.
• Conducted JAD sessions with end user community ensuring that the software addressed all business needs.
• Clarified client requirements, business needs and project objectives via feedback sessions and client meetings in collaboration with all stakeholders.
• Critically evaluated the information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details along with the ability to use the detail to gain an understanding of the end-to-end solution.
• Involved in Feasibility, GAP and Risk Analysis to identify the business critical and high-risk areas of the application.
• Fostered software initiatives through the full product lifecycle, from the initial concept through design, development, QA, release and support.
• Collaborated with the QA team in reviewing and validating Test Plans and Test Cases, ensuring that the final application catered to the user requirements.
• Performed requirement walkthroughs with the development and QA teams with the aim to develop testing strategies and Test Plans such that Test Cases reflect user needs.
• Provided project manager with regular status updates assisting the overall project management initiative.

Environment: Scrum, UML, HP Quality Centre, Win Runner, Rational Clear Quest, Windows, MS Office Suite, XML, TOAD, Ultra Edit, Rational Rose, Rally, TFS, JIRA, SQL, Oracle SQL, XP, SOA, GROOVY.

IT Business Analyst

Confidential, Irving, TX

• Interacted with Stakeholders and managed Stakeholder responsibilities through continual communication.
• Facilitated meetings with Stakeholders through various elicitation techniques like JAD sessions, brainstorming, and interface analysis to identify business needs and rules.
• Established constant communication with the Project Manager and development team during different stages of the Agile life cycle.
• Analyzed requirements and created Use Cases Diagrams and Activity Diagrams using MS Visio.
• Created Use Case descriptions and Prototypes to communicate those business needs to the development team.
• Tracked and managed the requirements using the Requirement Traceability Matrix (RTM) which facilitates to trace the artifacts produced by the team throughout the project.
• Conducted structured walkthrough to conform the elicitation results to end users, developers and managers.
• Prepared training manuals and guidance documents by working with business and technical teams.
• Collaborated with QA team in preparing Test Data for positive and negative test scenarios as per application specifications and writing Test Plans.
• Analyzed and evaluated the performance of the application from various dimensions and conducted User Acceptance Testing (UAT) for successful implementation.
• Conducted bug triage meetings to prioritize bugs in order to help streamline the QA efforts.
• Used Quality Center for tracking defects that were reported to development team during System Testing and UAT.

Environment: Scrum, Java, J2EE, HP Quality Center, MS Visio, Rational Rose, MS Office Suite, SQL, Oracle 11g, Windows NT/XP, Onsite/Offshore Model, UML, Rational Requisite Pro, JIRA, XML, JSON, XSD, SPRING MVC, Public Cloud, NoSQL.

Business Systems Analyst

Confidential, Jacksonville, FL

• Gathered stakeholder and business requirements through open-ended discussions, brainstorming sessions, structured walkthroughs, and prototyping.
• Involved in Business Process Reengineering (BPR) to analyze existing business processes and implement new improved processes.
• Documented the user requirements, analyzed and prioritized them and converted them as system requirements.
• Created and prioritized user stories, sorted user stories into releases and set schedules for the iterations.
• Worked on workflow of the project concentrating on current and future workflow descriptions and created Use Case Diagrams using MS Visio.
• Organized daily scrum meetings to aid and track product development.
• Coordinated with multiple teams and integration architects in performing Root Cause Analysis for issues regarding speed and stability.
• Responsible for conducting analysis and need assessments to find the present manual records and transformed them to Electronic Health Records.
• Facilitated to develop a Knowledge Management (KM) portal subsystem for doctors to keep abreast of the latest developments.
• Developed strategies with Quality Assurance group to implement Test Cases in Test Manager for User Acceptance Testing.
• Involved in performing the SIT (System Integration Testing) and UAT (User Acceptance Testing) of new system.

Environment: MS Project, UML, Agile (Scrum), MS Excel, SQL Server, MS Visio, Wire Frames, Rational Analyst Suite, JAVA, XML, XSD.

Business Systems Analyst

Confidential, La Junta, CO

• Identified the Stakeholders and elicited requirements in sync with the scope of the project.
• Conducted Workflow, Process Diagram and Gap Analysis to derive requirements.
• Validated and revalidated the requirements and aligned them with the specific business processes and business needs.
• Prioritized the requirements and also segregated them in terms of Functional and Non-Functional Requirements.
• Prepared Business Requirement Documents (BRD) and System Requirements Specifications Document along with Use Cases.
• Developed requirements further in the form of Use Case Diagrams, Activity Diagrams and Sequence Diagrams using UML.
• Documented the changes to Functional and Business Requirements and realigned the priorities.
• Conducted User Acceptance Testing (UAT) and assisted in developing the Test Plan and Test Cases to be used in testing based on Business Use Cases and Functional Specifications.

Environment: MS Office Suite, Waterfall, UML, MS Visio, GAP, SWOT Analysis, GROOVY, SOA.

Business Systems Analyst

Confidential, Orlando, FL

• Facilitated Joint Requirement Planning (JRP) sessions with SME's in understanding the Requirements.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational Requisite Pro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead and updated project schedule in Primavera.
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in Requisite Pro.
• Prioritized, plan and managed multiple projects using Primavera Project Planner Tool.
• Involved in creating automated Test Scripts representing various transactions, documenting the load testing process and methodology.
• Created meaningful reports for analysis and integrated the performance testing in the SDLC.
• Designed Use Case, Activity, and Workflow Diagrams using MS Visio.
• Developed and managed Project Plans and Schedules, managed resolution of Project issues and conflicts, interacted with team members and external systems.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.
• Tested the final application for Usability Testing to verify whether all the User Requirements were catered by the application or not.

Environment: Rational Clear Case Doors, JavaScript, JSON, Cognos, Primavera, XML, Java, J2EE, RUP, Oracle, MS Visio, DB2, SQL Server Reports, Win Runner, Load Runner, Quick Test Pro.