SUMMARY:

• Familiarity with Joint Application development (JAD)
• Experienced with data modeling and feasibility studies
• Experience in conducting User Acceptance Testing (UAT)
• Experienced with preparing performance reports and presentations
• Experienced with project risk identification, assessment and management
• Familiarity with Software Development Life Cycle (SDLC) and Project Life Cycle
• Experienced with reviewing and analyzing AS - IS and TO-BE business processes
• Experienced with creating Use Cases, Business Process Modeling, and Business Re-Engineering
• Familiarity with monthly project forecasts, monitoring all actual project costs; variance analysis; long range plan project planning; project code block maintenance

TECHNICAL SKILLS

• Innovation Central Tool
• Microsoft Power BI Tool
• Requisite Pro Requirement Management tool
• Process Modeling
• Microsoft Visio
• Concept Draw Pro
• Microsoft Azure
• Microsoft Office Suite (Excel, Power point, Word, Outlook, Access)
• Microsoft Project (MSP)
• Snag It: Creation of Mockups
• MS-SharePoint Project Artifact and documentation storage

PROFESSIONAL EXPERIENCE:

Confidential

Business/Data Analyst

• Develop process flowcharts
• Time impact analysis and management of change orders
• Facilitate the development of the project management plan
• Develop GAP analysis business case for BGE Innovation team
• Developed standard reporting tools using Microsoft excel sheets
• Teamed up with innovation leads to create a consolidated backlog
• Document relevant measures to monitor, maintain, and track idea(s)
• Periodic master data updating and communication with project owner
• Conducted reviews and approvals project request funding for Capital and O&M projects
• Identify best practice benchmarks for projects undergoing business process reengineering
• Identify areas of improvement between current operating business process and projected potential performance
• Track, maintain, analyze and provide current information on the operations business scorecard or key performance indicators (KPIs) with the use of Microsoft Power BI Tool
• Engage projects owners on an on-going basis to provide immediate support when an issue arises
• Prepare monthly project forecasts, monitoring all actual project costs; variance analysis; long range plan project planning; project code block maintenance
• Assisted in facilitating the solution selection in the decision-making process and provided the necessary information to enable the business area to make an informed decision
• Conducted several meetings with innovation leads, end users, subject matter experts i.e. SME ensure proper interpretation of the requirements / user stories and translate into functional requirement document

Confidential

Business Analyst III

• Create and document full SDLC lifecycle artifacts based project applied methodology:
• Agile (Scrum) - Product Backlog, Sprint Backlog, User Stories and Acceptance Criteria
• Waterfall/ Traditional - Use Cases Documentation, Solutions Requirements Document (SRD)/ Functional Requirements Document (FRD) - Business, Stakeholder, Solutions (functional and non-functional), and transitional requirements in relation to overall organizational needs.
• Facilitate elicitation session to understand several inputs from stakeholder and alignments to their business goals and objectives.
• Created data mapping documents for the objects and attributes/ fields in relation to stakeholder
• Facilitate structured requirements walkthrough with stakeholder and team members so as to confirm and obtain signoff on the stated requirements/ functionalities that will be deployed in the application.
• Used Microsoft Azure to for simulation and prototyping of stated unconfirmed required captured during elicitation session.
• Build & implement process, port lets and external interfaces
• Mentoring sessions for project & resource managers
• Preparing production change requests and implementing changes on production
• Produce functional & technical design specification documents
• Functional configuration and implementing new enhancement, portlets, reports, and processes for customers
• Create and revise End User Manual and Training Guides to indicate or include newly deployed feature/ functionality
• Facilitate end user training based on their roles and user access/ security rights in implementation
• Conduct manual and automated functional testing

Confidential

Business Analyst

• Participated in Joint Application Development (JAD) sessions with project stakeholders to capture business rules, processes and system requirements Electronic Medicare Records (EMR)
• Handled various activities of the project Electronic Medicare Records (EMR) like information gathering, analyzing the information gathered, documenting the functional or business requirements
• Created data mapping documents for the objects and attributes/ fields in relation to stakeholder
• Created use case scenarios and documented work flow and business process.
• Experience in consulting to the Centers for Medicare and Medicaid Services (CMS)
• Assisted in facilitating the solution selection in the decision-making process and provided the necessary information to enable the business to make an informed decision
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from the user perspective.
• Made frequent presentations to client(s) and IPS management and other personnel to present alternative path to business solutions
• Involved in preparing Process Flow Diagram and other UML Diagrams using MS Visio
• Designed and developed project templates based on Software Development Life Cycle SDLC Methodology
• Served as the SME for the Software Change Request Process (SCR) in order to effectively handle all change requests to the application
• Coordinated the efforts to effectively communicate and collaborate with internal and external customers to analyze functional requirements
• Utilized Rational Unified Process (RUP) for streamlining the team’s development activities
• Administered Requirement Change Request Process (RCR) for requirement management
• Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and Sequence Diagrams. Hence developed and documented conceptual design of Application in System Specification Document
• Conduct manual and automated functional testing