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Assistant Manager Resume

SUMMARY:

  • An Experienced Professional with in - depth knowledge in multiple departments : SAP - Financial Accounting, SAP - Management Accounting, Accounts Receivables, Billing & Insurance
  • Extensive Working Knowledge dealing with Business-to-Business and Business-to-Direct Customer Models in multiple domains: Telecom, Insurance, Retail and Consumer Packaged Goods
  • Extensive knowledge and configuration experience in SAP FICO module ECC 6.0 Ehp7.(General Ledger, Accounts Receivable, Accounts Payable, Banking, Cash Journal, Asset Accounting, Controlling, Cost Element, Cost Center, Internal Order, Product Costing, Profitability Analysis, Profit Center Accounting )
  • Thorough understanding of integrating FICO with SD and MM
  • More than 2yrs experience in Implementing, Supporting and the end users in SAP FI-CO applications

PRODUCT(S) SKILLS:

  • SAP ERP 6.0 EhP7
  • Mainframe TSO
  • People Soft
  • Excel, MS word and PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential

Assistant Manager

Responsibilities:

  • Assisted in the Support project of SAP including but not limited to General Ledger, Accounts Receivables, Accounts Payables, Asset Accounting, Cost Center Accounting, Profitability Analysis and Product Costing modules
  • Managed more than 400+ accounts across various locations in USA
  • Handled portfolio of total outstanding’s worth $20-$35 million on monthly basis
  • Thorough understanding and execution of
  • Component Solutions Business Development - (Various locations)
  • Ensured SLA Agreements are met and Handling Dispute Management, Collection Management, Dealing with Business Units(Onshore team and Clients)
  • Coordination with Treasury team for check on any missing Incoming Funds
  • Check A/R with incoming payments on daily basis and ensure accounts are reconciled
  • Ensure payment application on all incoming bank wire funds and checks, Managed part refund checks and wire transfers, cash allocation

Confidential

Operations Team Lead

Responsibilities:

  • Assisted in creating primary definition of company, Company code, Fiscal Year Variant, Chart of Accounts, posting period variant, field status variant, tolerance groups, Document Types and Document Number ranges
  • Created account groups for GL, GL Master D Confidential, Vendor/ customer groups, Vendor masters and Customer d Confidential
  • Implemented SAP FI module involving enterprise level customization and specific settings for FI-GL/AP/AR/AA
  • Maintained validation & substitution for accounting documents
  • Used sub ledger accounts includes accounts receivable, using customer master record, customer transactions in accounts receivable, processing incoming payments, special transactions in accounts receivable, document & account processing, automatic correspondence from accounts receivable, reporting customer accounts, managing customer credit, using the accounts payable module, working with the vendors masters records, transactions in accounts payable, using automatic payment functions
  • Designed and documented dunning procedure and Financial Statement version
  • Conducted End User Sessions on SAP Functionalities in General ledger, Accounts Payable, Accounts Receivable
  • Configuring period end closing and year-end closing for FI
  • Integrated with SD & MM modules
  • Trained team members on SAP FI modules. FI function such as General ledger, account receivables, account payables and asset accounting
  • Successfully thought through, pitched, implemented brainwave projects, which resulted in monetary savings for the company. Projects included automation, Process Improvement and Simplification of the process
  • Handled 8 team member processes which include Collections & Spurring, Maintenance & Credit Control

Confidential

Customer Relations Specialist

Responsibilities:

  • Worked in Telecom Domain for Billing and collections department
  • Piloted the Billing batch at Confidential in Pune
  • Complete Knowledge and working experience on People Soft - Billing Software and ASK SID
  • Complete knowledge and Use of Payment Gateway Application
  • Provided telephone support (Inbound and Outbound)
  • Prepared weekly /daily & monthly confidential Confidential Bans Report and Case Management report for presentation to management
  • Dealt with credit management and complete control over credit Issues
  • Explaining financial and payment plans to customers, along with all Billing and price plan
  • Proactively suggest Customers of various payment options for debt restructuring
  • Managed the internal and external mail functions
  • Piloted the Billing batch and currently conduct s, evaluate calls and give feedbacks
  • Deal with inbound/outbound collection calls

Confidential

Customer Advisor

Responsibilities:

  • Process: WNS Accident Management (DMU-Down Time Management Unit AND FRU-First Response Unit) - Motor Claim Insurance
  • Handled all paperwork from preliminary conversations with policyholders and third parties
  • Understanding the Policy Documents & setting up claims
  • Communication with the Client for Resolution of Queries by Calls or Mails. Dealing in Inbound and Outbound Calls
  • Worked with WNS Accident Management Process that involved setting up claims from entry level to the completion stage.

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