Data Analyst Resume Chandler, AZ - Hire IT People

SUMMARY:

Proven ablity to perform process, application, software analysis, application testing, data mining, data quality validation, report creation, process generating and business analysis with quantifiable results.

TECHNICAL SKILLS:

Familiarities: Excel, VBA, HTML, SQL, JS, PHP, XML

RELEVANT EXPERIENCE:

Confidential, Chandler, AZ

Data Analyst

Responsibilities:

Supporting the data warehouse in identifying and revising reporting requirements.
Generating reports from single or multiple systems.
Documenting and training end users on new reports and dashboards.
Providing technical expertise on data storage structures, data mining, and data cleansing
Identify valuable data sources and automate collection processes
Analyze large amounts of information to discover trends and patterns
Present information using data visualization techniques
Using Salesforce, SaS, SQL, Python, HADOOP, Tableau, VBA, Excel & Access

Confidential, AZ

Business Analyst

Responsibilities:

Project leader with other Business Analysts and Developers in gathering requirements, setting scope and design peer review sessions, test cases, contributing to documenting data quality & testable requirements, provide feedback and gather clarifications in order to effectively prepare test strategy and ensure functionality.
Creating dashboards, daily and ad - hoc reports.
Data analysis for internal and external customers using various programs and software solutions.
Administrates websites that require management of content integrations.
Proposed and implemented solutions that increased revenue 26% annually with only a 7% increase in labor
High importance on maintaining physical and virtual network integrity; using monitoring tools and ad-hoc problem solving

Confidential, AZ

Field Support Analyst

Responsibilities:

Acted as a technical liaison for Airlines in a time critical situations.
SLA honored in expanding and supporting a large LAN
High level of emphasis on network security and documentation

Confidential, Hampton, VA

Business Data Analyst

Responsibilities:

Created and planned the financial, marketing, expansion and acquisition strategies and objectives for 2007-2014.
Rebuilt vendor relationships, increased consumer engagement and sales
Accurately estimated the efforts required for incoming work-orders and scoped projects to bill client
Prepared extensive cost - benefit analysis to support system and process changes
Utilized strong analytical and research techniques to identify gaps and inconsistencies within current measurement tools, allowing development of improved and cost-effective business models.

Confidential, VA

Application Support Analyst

Responsibilities:

Proficiently supported existing web applications using object oriented design, offering large-scale and distributed implementations to a dynamic user base
Efficiently integrated the full range of consulting capabilities by resolving clients’ technical problems, providing direct side-by-side assistance.
Collected and analyzed information from various software programs
Effectively performed software testing and debugging to develop web based applications for clients
Supported web and desktop based applications
Created site maps and requirements documents explaining created applications
Performed aspects of full life-cycle development, including requirements analysis, requirements decomposition, system design, coding, unity and integration testing, and software documentation
Successfully executed duties on high profile projects supporting enterprise-wide solutions

Confidential, VA

Fiber Support Analyst

Responsibilities:

Successfully assisted with installing, maintaining and repairing data, video and voice service
Performed excellent customer service establishing rapport and executing active listening skills. Maintained and enhanced positive customer relationships
Worked with hardware and software platforms at an expert level.
Presented extensive presentations that consisted of troubleshooting and technology, while providing education to management, supervisors, and help desk agents

Confidential, VA

Trainer/Technical Support Supervisor

Responsibilities:

Effectively trained, supervised and coached for success
Executed superior customer service, resolving inquiries and maintaining and strengthening customer relationships as a Tier II point of escalation.
Executed exclusives administration rights to over agents, modifying and servicing user accounts in Active Directory; add/delete user, group policies,
Developed and presented detailed technical training that consisted of troubleshooting and technology, while providing updates to management, supervisors, and help desk agents.

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Data Analyst Resume

Chandler, AZ

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