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Sr. Salesforce Developer Resume

Chicago, IL

PROFESSIONAL SUMMARY:

  • 7 years of experience which include 5 years of experience in salesforce.com platform involved in various stages of SFDC life cycle including Define (BRD), Design, Development, Review, Support and Maintenance, and SFA applications based on Apex Language and leveraging Force.com Platform.
  • Implemented various SFDC modules in various enterprise scale projects.
  • Well experienced with Visual Force, APEX, Force.com platform, Lightning, Salesforce1.
  • Well versed with SOAP/ REST APIs of Salesforce Platform.
  • Experienced in CRM business processes like Forecasting, Campaign Management, Lead Management and Knowledge Management.
  • Experience with data manipulation, cleaning, and de - duplication.
  • Experience in Custom Integration of Workflows & Approval Process, tasks, events, Email Services, Security Controls, Custom Application, Reports & dashboards.
  • Demonstrated experience in all common configuration tasks in Sales and Service Clouds.
  • Experience in creating Custom Objects, Relationships/ Junction objects like Master-Child, lookups, Entity Relationship.
  • Experience in moving code from lower sandboxes to production environments and addressing issues related to functionality, integration, and deployment.
  • Understanding of how to integrate data from multiple external sources and leverage it within CRM environment.
  • Experienced in Root cause Analysis, Maintenance, Bug Fixing, Coding, Testing, Support and Process related Activities.
  • Experienced in creating advanced fields like Picklist, Controller/Dependent Picklists, Custom Formula Fields, Field Dependencies, Validation Rules, WorkFlows, Time dependent Workflows, Sharing Rules and Approval Processes for automated alerts, field updates, and Email generation depending on application requirements
  • Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
  • Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
  • Experienced in implementing automated actions like Web-to-Lead and Email-to-Case and also implementing collaboration using Chatter
  • Got excellent presentation and communication skills, team player, organized and self-motivated learner.

TECHNICAL SKILLS:

Operating System: Windows 2000/NT/ XP/Vista/7 and Linux, UNIX

Languages: C, C++, Java, Apex, C, SQL, HTML, XML, CSS, JavaScript

Salesforce Technologies: Salesforce CRM, Apex, Triggers, Apex Classes/ Controllers, Visual force Pages/Components, S-Controls, Web Services, Workflow & Approvals, Case Management Custom Objects, Dashboards, Snapshots, SOQL, SOSL, Salesforce Lightning. Salesforce Mobile

Salesforce Tools: Force.com IDE, Force.com API tools (Data Loader),Force.com Explorer, Force.com Migration Tool, Force.comExcelConnector,AppExchange

Databases: Oracle 10g/9i/8i, DB2 UDB, MySQL

Web technologies: JSP, Servlets, HTML, JavaScript, Web Services, SOAP, WSDL, AJAX, JQuery.

XML technologies: XML, SAX, DOM, XML Beans and JAXB

IDE: RAD 6.x, Eclipse 3.2, Net beans.

App Server: WebSphere 6.1/5.1, WebLogic 7.1/6.1, JBoss 5.1

Version Control: Confidential, SVN, ClearCase,GIT

Tools: SQL Developer, DB Visualizer, XML SPY, Rational Rose.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Salesforce Developer

Responsibilities:

  • Worked closely with sales team and business analysts to perform detailed analysis of business and technical requirements and to design the solution by customizing various standard objects ofSalesForce.com (SFDC).
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual force Pages to suit to the needs of the application.
  • Developed Visual force page using the extension controller according to the clients' requirement.
  • Developed Apex Classes & Triggers to implement the business logic as per the requirements.
  • Developed Unit test class for Apex class and worked for improving code coverage.
  • Developed SOQL and SOSL queries to get data from different related objects and Used Force.com Explorer for SOQL testing.
  • Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
  • Used Salesforce Automation (SFA) for Sales Lead Management, Opportunity Management, Case Management, Account and Contact Management, Data Quality Management, Approvals and Workflow.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
  • Used the sandbox for testing and created managed packages and migrated them between Sandbox and Production environments for final implementations.
  • Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.

Environment: Salesforce.com Platform, PRM Portal, Apex Language, Visual Force Pages, Data Loader, HTML, S-Controls, Workflow & Approvals, Reports, Custom Objects, Pivotal Tracker, PL/SQL, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential -NewJersey

Developer/Admin

Responsibilities:

  • Cooperated with diverse business user groups for assembling and scrutinizing necessities for Salesforce application and documented the Business and Software Necessities.
  • Functioned with the development team to design Custom Links, Search Layouts to organize fields, Page Layouts, Related Lists, and additional components on a record detail to edit pages.
  • Supported development team in Approval Process, Approval Page Layouts and Creating Templates and defined Approval Actions on them to computerize the processes.
  • Supported in sustaining security and impose sharing rules and access settings.
  • Shaped Custom Objects and outlined lookup and master-detail relationships on the objects and created junction objects.
  • Generated Custom fields, Dependent pick lists, Pick lists, and validation formulas to Custom Objects.
  • Implemented Object and field level security to hide critical information and generated profiles.
  • Shaped Public groups, Roles, Users and executed Sharing Rules, Role hierarchies and Record Level Permissions to deliver shared access among distinctive users.
  • Generated Customized Dashboards for Case team member and service representatives and to keep track of the cases assigned and to share insight through the company.
  • Functioned on many SFDC standard objects like Contacts, Accounts, Dashboards, Reports and Leads.

Environment: Saleforce.com,Service cloud,Force.com platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, cast iron Workflow & Approvals, Reports, Security Controls, Eclipse IDE, WSDL, Windows.

Confidential, Memphis, TN

SFDC Developer

Responsibilities:

  • Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organizations in enterprise edition.
  • Performed Requirement Analysis by gathering both Functional and Non-Functional Requirements based on interactions with the Business User team to collect the Business Requirements, Processes and the Data Requirements for CRM implementation.
  • Involved in JAD sessions with Business, SME for Business Analysis, requirement understanding, Solution Designing, Data Modeling, SFDC setup, Configuration, Data Migration as well as conducting end-user training.
  • Build the organization's role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization's hierarchy.
  • Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data.
  • Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities, other Standard Objects and Customized Objects for additional fields, Layouts, record types and validation rules.
  • Responsible for setting up login restrictions and resetting the user passwords.
  • Implemented public access settings for sites, restricted login hours, and restricted login IP ranges on profiles.
  • Involved in system integration using Call Outs, Triggers and outbound messaging.
  • Worked on APEX programming with Java Script in Eclipse IDE 3.8.
  • Resolved conflict issues in Eclipse IDE 3.8.
  • Designed, and developed Apex classes, Apex Triggers for various functional needs in the application.
  • Designed VisualForce pages with XML, HTML along with custom controllers and controller extensions.
  • Designed custom components, used them in VisualForce pages along with AJAX for partial page refresh.
  • Integrated with PeopleSoft FT at the back end with Salesforce as User Interface and it is a bi-directional integration using Informatica on demand.
  • Participated in the training sessions provided by the Salesforce team and support end users.
  • User the Sandbox for testing and migrated the code to deployment instance after testing.

Environment: Salesforce.com Platform, Informatica, PeopleSoft FT, Apex, Data Loader, Import Wizard, Eclipse IDE, Visual Force Pages, Triggers, Security Controls, Force.com Migration Tool, Windows

Confidential -Newyork

SFDC Developer

Responsibilities:

  • Worked on Salesforce.com customizations using Apex (classes, triggers and web services) and Visualforce that consists of several new data integrations and customizations are done to B2B Salesforce.com.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Migrated data from external sources and performed insert, delete, upset, export operations on millions of records.
  • Developed Apex classes on Force.com platform to customize application according to functional needs.
  • Developed Visualforce Pages to customize the view and functionality of the Knowledge Articles that were required by the Organization.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Created new custom objects and relationships between objects to better suit the organization's business needs.
  • Used SOQL & SOSL for data fetching and manipulation needs of the application using platform database objects.
  • Used Picklists, Dependent Picklists, and Record Types to enforce data quality.
  • Expertise in Reporting and Customizing the Dashboard and Schedule Refreshing Dashboard
  • Worked in Agile environment, as of solving the issues within deadlines.
  • Created email templates and inbound emails using visual force for clients and customers.
  • Wrote SOQL queries and test cases and obtained more than 92% code coverage.
  • Deployed the code from sandbox to production and was part of release activities and UAT

Environment: Saleforce.com platform, Apex Data Loader, HTML, Java Script, CSS, Boot Strap, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, RestAPI. Salesforce Communities, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, Visual Force (Pages, Component & Controllers), Sandbox data loading, Eclipse IDE Plug-in, GitHub.

Confidential

Java/J2EE Developer

Responsibilities:

  • Responsible for gathering and understanding the system requirements by interacting with clients.
  • Developed the application using Struts Framework that uses Model View Controller (MVC) architecture with JSP as the view.
  • Developed presentation layer using JSP, HTML and CSS, JQuery.
  • Performed client side user validations using JavaScript and JQuery.
  • Developed Java classes to simulate Web Services client and configurations for the application.
  • Configured database connectivity using JDBC with Oracle 9i database as backend.
  • Developed JMS components to send messages from one application to other application internally.
  • Heavily used JDBC 2.0 API (with Stored Procedures and Dynamic SQL), EJB (Session and Message-Driven Beans), JMS, JAVA Beans, JSP, Servlets, and other J2EE APIs.
  • Developed Web Services using JAX-WS,SOAP, WSDL, UDDI and XML.
  • Involved in Database designing and tables creation in the data base.
  • Developed Ant scripts for builds deployment.
  • Deployed the entire application on Tomcat Server.
  • Maintained administrative utilities like permissions/security/code management and storage and managing of system-wide lists.
  • Extensively used Oracle SQL Developer graphical tool for the enhancement and simplification of Database Development task.
  • Monitored the error logs using Log4J and fixed the problems.
  • Involved in installation of Oracle Client, troubleshoot and establish the connection to Oracle database
  • Providing estimates for the changes based on the business and functional requirements.
  • Preparation of the High Level & detail level technical design documents to implement the changes.

Environment: Java 1.5, J2EE, JSP/Servlets, Struts2.3.12, JDBC, Oracle 10g, SQL Developer, PuTTY, Web Services JAX-WS, JAX-RS, AJAX, Eclipse Juno, Tomcat 6.0, Log4J, ANT1.9.

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