SUMMARY:

• Over 4 Years of experience in all phases of Software Development Life Cycle (SDLC) including requirements analysis, design specification, coding and testing of enterprise applications with 3.6 years of experience with Salesforce.com CRM, Force.com Platform as Developer/Administrator.
• Experience in Salesforce.com setup, creating/modifying Custom Objects, working with Standard objects, fields, page layouts.
• Implemented Security and Sharing rules at object, field, and record level for different users at different levels of organization.
• Created various profiles and configured the permissions based on the organizational hierarchy.
• Good experience with Record Types, Relationships, Data Types, Formula Fields, Validations, Queues, Email - Templates.
• Worked on the designing of Custom Objects, Custom Tabs, custom fields, role based Page Layouts, Custom Reports, and Report Folders, Report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.
• Created the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Proficient in creating Lightening applications, combining Lightning design system, Lightning App builder and Lightning component features.
• Hands on development experience in creating Lightning applications on salesforce1.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Designed various Webpages in Visual Force for functional needs within Salesforce.
• Designed and developed Apex Triggers for various communication skills and trouble-shooting capabilities.
• Performed Unit Testing by writing test classes and maintained 75%of code coverage.
• Experience working with Force.com IDE, Data Loader, Import Wizard and salesforce.com Sandbox Environments.
• Extensive experience in complex deployment using inbound and outbound change sets.
• Experience in web technologies like HTML, XML, CSS, JQuery and JavaScript.
• Involved in developing salesforce Lightening Apps, Components, Controllers and Events.
• Involved on creating Lightening Pages inside Lightning Community Builder.
• Excellent team player, self-motivated, quick learner and good communication skills.
• Experience in developing front-end web applications using HTML, Java Script, and CSS.
• Proficient in writing SQL queries.

TECHNICAL SKILLS:

Salesforce.com Configuration: Setting up the User, profiles, roles and hierarchies, record type, page layouts, workflow rules, approval processes, security and sharing rules, analytics, dashboards etc.

Salesforce.com Customization: SOQL and SOSL, Apex Language, Apex Classes/Controllers, Apex Triggers, Coding, Visualforce, Lightning etc.

Salesforce.com Service Cloud: Service Cloud Console, Email to Case Feature, Setting up Auto Response Rule, Knowledge Management etc.

Tools: Apex Data Loader, Force.com IDE, Workbench, Force.com platform.

Databases: Oracle, SQL, SOQL.

Programming languages: Apex, Visual Force, Java, C.

Web Technologies: HTML, CSS, JavaScript, JQuery.

Software Methodologies: Agile, Waterfall

Operating System: MS Windows, Linux.

PROFESSIONAL EXPERIENCE:

Salesforce Developer/ Admin

Confidential, Omaha, NE

Responsibilities:

• Performing the roles of Salesforce.com Developer and Administrator in the organization.
• Developed Apex Custom & Extension controller classes to handle business logic for the actions performed by end users from Visualforce pages.
• Written apex triggers to handle complex business logic for before/after insert, update, delete and undelete events.
• Written apex Batch and Schedule classes to perform long running, bulk operations and send email alerts at scheduled intervals to users by implementing Batchable and Schedulable interfaces.
• Written SOQL, SOSL queries to perform DML operations like insert, update, upsert, delete and query data from Salesforce.
• Implemented salesforce Best practices and Governor limits while developing Apex class, Triggers, Batch and Schedule classes.
• Developed custom Visualforce pages using native components PageBlock, PageBlockSection, DataTable, Repeat, Action Region and ActionFunction, ActionSuppot for handling AJAX requests.
• Used Java Script, jQuery, HTML and CSS for making visualforce pages rich and responsive.
• Written REST apex web services for external consumers to access salesforce and generated apex class based on the WSDL file for consuming data from external application.
• Created multiple Lightening Components and added CSS and Design parameters from LDS(Lightening Design System) that makes the Lightning component look and feel better.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Written Apex Test utility classes and Test classes and targeted for 90% of the code coverage for each apex class and trigger in the organizations.
• Performed administration tasks like creating/customizing Users, Roles, Profiles &Permission Sets, Sharing rules, Validation rules, Formula fields and Email Templates.
• Setup Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Created Public Groups, Queues and assigning users to Public Groups which can be used in Sharing data by writing Sharing rules, make Reports, Dashboards & List views visible to specific users.
• Written declarative business logic by creating Workflow rules, Approval Process and associated actions Email alert, Field updates, Create a Task and Outbound messaging to external system.
• Identity Access Management solutions involved with Single Sign-On Implementation using CA Site minder
• Involved in Site minder configuration and the load balancing.
• Migrated most of the workflow rules to Process builder instead of having multiple workflow rules per each object and implemented new actions available in Process builder like invoking Approval Process and Updating child records.
• Created and customized Tabular, Matrix and Summary Reports, Dashboards for various business users.
• Performed data jobs using Data Loader to Insert, Update, Delete and bulk Import or Export of data from/into Salesforce Objects using CSV files.
• Used Eclipse, Force.com Migration tool, Changset to deploy application components from Sandbox to other sandbox and Production organizations.

Environment: Salesforce.com platform, Apex, Visualforce, (Pages, Component & Controllers), Apptus, Data loader, Salesforce Service and Sales cloud, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, SOQL, SOSL, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in, Lightning Experience, Selenium.

Associate Salesforce Developer

Confidential, Omaha, NE

Responsibilities:

• Involved in functional requirements sessions in order to implementation functional requirements in salesforce and provided solutions to the requirements.
• Worked with Apex Classes, Controllers - Custom, Extension, ListControllers, Apex Triggers, Batch classes to meet business requirements.
• Worked with SOQL relationship queries to give optimal performance in the Apex Classes and Triggers.
• Created rich UI using HTML5, CSS, JavaScript and Ajax AngularJS in the Visualforce pages.
• Integrated with external system by making Callouts from Salesforce using Apex web services (Http classes) for getting data and updating in salesforce.
• Written apex REST web services for accessing CRM data and showing in external web application for internal users.
• Worked on salesforce community cloud to provide access to employees, customers and partners to salesforce data.
• Developed Lightning component using Aura Framework which also included client-side AngularJS
• Created Force.com Sites for external users and configured public access to accommodate data access in Visualforce pages.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Created Visualforce pages with custom CSS and used in salesforce communities for customers and partners.Used the force.com IDE for testing and migrated the code to the deployment instance after testing.
• Created Custom Buttons and Links on Account and Relationship Group object for generating auto Reports.
• Wrote test classes and checked the code by having different profiles in these classes to make sure we are covering more than 75% of the Apex classes before pushing them into the production.
• Integrated with external system using Web Services Callouts for cleansing the address and save the data in the pages of salesforce.com.
• Installed Call Centre applications and allowed the end users to maintain a track history of customer complaints.
• Experience working in Analytical Snapshots.
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions with associated to organization needs.
• Created Test Cases Using Element locators and Selenium WebDriver methods.

Environment: Salesforce.com, Eclipse IDE, Force.com Sandbox, Import Wizard, Apex, JavaScript, Sharing Rules, Workflows, Email Updates, Force.com Sites, Visual Force (Pages, Component & Controllers), HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, SF Explorer and Force.com IDE Plug-in Eclipse.

Salesforce Admin/Developer

Confidential

Responsibilities:

• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
• Integrated Salesforce with Java middleware. Using this concept built an integration program Java in the existing CRM infrastructure to fetch Order Invoice and Commission Details and display them on Opportunity Page.
• Implemented customized functionality using Apex class, Visual Force Pages and JSONs to connect an external system and get information in Salesforce system.
• Implemented Single Sign-On(SSO) using LDAP.
• Built REST Services to connect SOAP based Services.
• Developed various reports and report folders for different user profiles based on the need in organization.
• Involved in querying salesforce tables using SOQL and SOSL using Force.com Explorer.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow rules, Page layouts, Queues, Profiles, Roles, Users, Public Groups, and Sharing Rules.
• Customized page layouts for opportunity, Contacts and Accounts depending upon user roles and groups.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Implemented web based case management automation - Web to Case, Customer Portals, and Sites.
• Implemented Email-to-Case using Email Service Addresses and worked on Case Assignment rules for assigning new cases to appropriate queue, and Auto Response rules to send appropriate response to customer.
• Mass data Management using Data Loader to insert, update, and delete data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Salesforce automation for Sales Lead management, Opportunity Management, Account and Contact management, Data Quality management, Approvals and Workflows.
• Used Data Loader for insert, update and bulk import and export of data from Salesforce Objects.

Environment: Salesforce.com, Apex, Visual Force, Data Loader, REST, SOAP, Object management, SOSL SOQL, Triggers, Validation Rules, Workflow Rules, Approval Process, Process Builder, Custom Objects, Data Loader, Email services, security controls.

Java Developer

Confidential

Responsibilities:

• Responsible for documenting the user requirements and system design specifications.
• Responsible for analysing business processes, user new requirements. Analysed current business process and investing the old system.
• Used HTML, CSS and JSP for developing web pages and JavaScript for client side validation.
• Designed and developed back end code using Servlet and JavaBeans. Designed and implemented the database interaction using JDBC, and stored procedures using PL/SQL.
• Involved in process of gathering, modelling and transforming data into useful Information
• Created tables, Queries, indexes, stored procedures, triggers and constraints. Developed Logical data model, Physical data model and Entity Relationship Diagrams. Fixing defects on the JSP pages and working on enhancements.

Environment: Java, J2EE, Spring MVC, Web Services SOAP, Restful, XML, XML parsers, Ajax, JSP, CSS3, HTML5, Hibernate, JDBC, UML, SVN, TOAD, Eclipse.