PROFESSIONAL SUMMARY:

• 7+ years of IT experience with in the Confidential CRM as Developer, Administrator and Analysis, Apex and Visualforce development, Apttus CPQ &CLM, configuration and Development.
• Good custom development experience using salesforce Apex classes, Controller classes, Triggers, Components and Visualforce pages.
• Integration of SFDC with external Web Service API's.
• Designed and Developed Lightning Community for Marketing using Lightning community builder, Lightning Components, SLDS, Lightning Events, HTML5, CSS, Lighting Controllers, Apex.
• Hands on experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visualforce pages, workflows for Mobile platform.
• Solid understanding of WSDL, web services SOAP API, BULK API, REST API, force.com callouts, Batch and Schedule Apex Programs.
• Experience in SFDC Integration over REST callout and apex REST services; SOAP Callouts and apex SOAP services.
• Experience with Confidential Sales, Service Cloud, Marketing Cloud, Communities and Force.com Platform.
• Experienced Salesforce developer in Developing Apex Classes, Triggers and Visualforce Pages, Lightning Component bundles, Salesforce Lightning Design System and Lightning App Builder.
• Hands on experience with Out - of-the-box tasks like creating custom objects, custom links, custom buttons, validation rules, triggers, workflows and approvals.
• Implemented CPQ solution using Apttus CPQ & Contract Management for various customers in industries.
• Desire to learn additional in-demand applications on the Salesforce platform such as Apttus, Marketo or others.
• Good knowledge in usage of SOQL, SOSL queries in Apex classes, Triggers and Batch classes and Visualforce knowledge.
• Experience in Sales cloud, Service Cloud, Marketing Cloud, CPQ cloud, Wave Analytics, Apttus CLM, Salesforce CRM and Force.com platforms.
• Well experienced in creating Workflow Rules, Approval Process, and Time-Dependent workflow Rules.
• Established integration patterns with external applications and developed apex SOAP and REST web services for inbound calls to Confidential and consumed external application by generating stubs using the WSDL2Apex.
• Developed customized business Reports and Dashboards, using custom Report types for Interactions and related objects.
• Experience in deploying Confidential applications across other sandbox and production environments using Change Sets, Force.com IDE and Force.com migration tool.
• Provided customer with best practices, developed POC's for the requirements using Confidential CRM and apex classes and Visualforce pages.
• Expertise in the development of web applications using MVC architecture such as Struts.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, App-Exchange, Custom Objects, Salesforce SFA, Apex Language, Apex Classes/Controllers, Lightning, Triggers, APTTUS CPQ/CLM, SOQL, SOSL, Visualforce Pages/Components, S-Controls, Wave Analytics.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform.

Programming Languages: Apex, SQL, SOQL, SOSL

Web Technologies: HTML, XML, Java script JSP, WSDL.

IDE: Eclipse, Visual Studio.

Databases: Oracle, SQL Database, MySQL.

Software Methodologies: Agile, Scrum.

Operating Systems: Windows, Mac, Linux.

Documentation tools: MS Office, Notepad, MS Paint.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Sr. Salesforce Lightening Developer

Responsibilities:

• Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and Visualforce pages, which support most critical processes and workflows.
• Worked on Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Experience in salesforce lightning features like activities, contextual Hovers, Opportunity board, Customizable dashboard.
• Good experience in developing salesforce Lightning Apps, Components, Controllers and Events.
• Worked on the Salesforce implementations on Sales and Service clouds.
• Migrated data from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Used AWS Kinesis, Redshift, EMR and other AWS big data tools for providing Data Analytic solutions.
• Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project scope and SDLC methodology.
• Worked on various Confidential standard objects like Accounts, Contacts and Leads. Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components.
• Developed Visualforce Pages, Apex Classes, Apex Triggers, Apex Controllers (standard, custom and extension), schedulable Apex classes, and Batch Apex to meet various functional needs in the application and schema builder for development.
• Created various Reports and Dashboards to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different users based on the needs of the organization.
• Experience in testing REST and SOAP APIs/Web services using SOAP UI and Postman tools, gained good understanding of XML and JSON structures.
• Experience in working with Apttus core objects.
• Used IAM for creating roles, users, groups and also implemented MFA to provide additional security to AWS accounts.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Interacted with the Confidential and Apttus premium tech support team on a regular basis.
• Integrated the application with in house legacy systems using REST API Web services.
• Involved in creating Salesforce 1 mobile apps using Angular JS, Apex and Visualforce.
• Worked on customization of Visualforce to have lightning experience for desktop and mobile applications.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.

Environment: Confidential platform, Apex, Visualforce (Pages, Component & Controllers), Lightning, Workflow Rules & Approval Processes, Wave analytics, Lightning, Apttus, Custom Objects, Page Layouts, Reports, Dashboards, AWS, Web Services and Sandbox.

Confidential, Nashville, TN

Sr. Salesforce Developer/ Admin

Responsibilities:

• Implemented various Apex DML operations, SOSL and SOQL queries, using workbench.
• Refresh the sandboxes in regular intervals and deploy the code into production.
• Performed the roles of Confidential Developer in the organization by Interacting with business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Used XML based Web Services using SOAP/WSDL for common interface across all internal and external application and users.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Involved in cloud migration of key applications and data from on premise to AWS public cloud.
• Creating user interface pages depending on the requirement using JavaScript, JSON, AJAX, Angular JS, HTML, bootstrap, CSS.
• Experience in working with Apttus Configurations, Admin, and CPQ Console and Custom settings.
• Worked on various AppExchange products according to the needs of the organization.
• Worked on Exact target/Marketing Cloud. Created multiple projects to insert, retrieve and update the data from Marketing Cloud.
• Implemented CPQ (Configure Price Quote) solution using Apttus CPQ & Contract Management.
• Created Visualforce Pages to display search based record sets and paginated using Standard Set Controller methods.
• Installed the Call Center Applications and Allowed the end users to maintain a track history of customer’s complaints
• Experience in salesforce lightning features like activities, contextual Hovers, Opportunity board, Customizable dashboard.
• Good experience in developing salesforce Lightning Apps, Components, Controllers and Events
• SFDC Integration using Web Service and Apex Programming, Confidential Sales Cloud, Service Cloud through CTI.
• Implemented Service Cloud and Sales Cloud Functionalities.
• Designed Visualforce pages with XML, HTML along with custom controllers and controller extensions.
• Cloud Solution Leader in Confidential, Oracle Cloud Infrastructure IaaS/PaaS & Amazon AWS (EC2/S3, ECS/EKS, RDS). Content Management
• Worked on APEX triggers and s-controls, created rule based automated workflows and system integration using Call Outs, Triggers.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail page and edit page.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various reports and for different user profiles based on the need in the organization.
• Created Formula Fields, Validation Rules, Formulas, Workflow, email alerts, time triggered tasks and approvals for the flexibility and functionality of force platform application to implement business logic.

Environment: Force.com Platform, Salesforce Enterprise Edition, Custom/Standard Objects, S-controls, Custom Tabs, Apttus, Marketing Cloud, Page Layouts, SOQL/SOSL Queries, REST, SOAP, Workflow& Approvals, Reports, Eclipse Plug Security Controls, AWS, WSDL, Ajax.

Confidential, Bloomfield, CT

Salesforce Developer

Responsibilities:

• Developed workflow rules and defined related tasks, field updates and email alerts to implement business logic.
• Developed reports and dashboards for different user profiles to monitor data quality and integrity. Involved in Confidential Application Setup activities and customized the applications to match the functional needs of the organization.
• Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Confidential platform and Force.com IDE Plug-in using Eclipse.
• Closely worked with Confidential consultants while implementing the solutions for the requirements.
• Worked on various Confidential standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities .
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams .
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.
• Built Lightning Component Tab for Salesforce1 Navigation and Custom Applications in Lightning Experience.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
• Created various profiles and configured the permissions based on the organizational hierarchy requirements.
• AWS Lift and Shift projects.
• Customized tabs for different business users groups and business centers.
• Implemented various Custom Reports and deployed them for different business user levels.
• Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.
• Used Salesforce Chatter to provide real time notifications of changes in accounts, leads and opportunities to help sales and service teams to be more efficient.
• Customized the entire Confidential applications to in corporate the business requirements which involved creating Web Forms .
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved with Confidential Premier Support and handled the support cases with the help of Confidential support.

Environment: Confidential platform, Salescloud, JavaScript, Angular JS, HTML, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, Reports, Visualforce Controllers, Workflow and Approvals and Eclipse IDE, MS Visio, Microsoft Excel, MS Project, Rational Clear case, UML, Oracle 10g, Quality Centre.

Confidential

Salesforce Developer/ Admin

Responsibilities:

• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Performed the roles of Confidential Developer and Administrator.
• Developed/implemented Partner Portal using Salesforce platform.
• Responsible for setting up web services integrations.
• Agile Development Methodology was followed for the implementation.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Confidential .
• Developed Visualforce pages and integrate them with the pricing team.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Modified Visualforce pages to be supported in Lightning experience and good understanding of Lighting mode and its features.
• Implemented and developed Lightning components apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Maintaining test coverage for all the classes and triggers and supporting deployment activities.
• Worked on various Confidential standard objects like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards.
• Used SOQL with consideration to Governor Limits for data manipulation needs of the application.
• Used Data Loader for insert, update and bulk import or export of data from Confidential .
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Used Change Sets to deploy code from sandbox to production environment.

Environment: Confidential platform, Apex Language, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential

Salesforce Developer/ Admin

Responsibilities:

• Involved in Confidential Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Created detailed data mapping document for integrating various systems with Confidential .
• Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup.
• Involved in setting up field level access for each custom object created based on the user's role within the organization.
• Implemented case management automation (on Case Object) to track and solve customer's issues Implemented Email-to-Case entry and manual case entry for entering customer's cases in Cases Tab.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard objects .
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Designed Workflow rules, Visualforce pages and using Apex Code created triggers and classes .

Environment: Confidential platform, Chatter, Data loader, Confidential Data Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox, Email Services, Security Controls.