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Sr. Salesforce Developer/admin Resume

San Antonio, TX

SUMMARY:

  • Over all 6+ years of IT experience in application design, customization, development, and support on SalesForce.com Platform, Web based application using Java/ J2EE Technologies.
  • Having 4 years of experience in Salesforce.com CRM concepts.
  • Proficient in all phases of SDLC like requirements gathering, analysis, design, development, testing and deployment and Administration, Configuration, Implementation and support experience on Salesforce.com platform in Agile and waterfall Development Methodologies.
  • Hands - on Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows & Workflow rules, Process Builder, Lightning App Builder, triggers, Email alerts and business logic.
  • Good Experience in developing Apex Classes, Triggers, writing Workflows and HTML, CSS3 and JavaScript and Jquery.
  • Proficient in Data Migration from Traditional Applications to Sales Force using Data Loader Utility and Informatica On Demand And having Experience in working with Salesforce.com sandbox and production environments.
  • Expertise in analyzing and documenting the workflows and functionality of existing systems, preparing presentation materials to all levels of management, Implementation & Integration experience on SalesForce.com using Apex Language (Classes, Controllers & Triggers), Visual Force Pages, Custom Tabs, Custom Objects, S-Controls, Reports, Analytic Snapshots and Dashboards.
  • Followed Reverse engineering methodologies and developed Business process document and Application process document.
  • Worked in Apttus CPQ Configure Price Quotexpertise in creating estimates for various tasks as part of application development.
  • Strong skills in testing techniques including unit testing, system testing, Parallel testing user acceptance testing and regression testing.
  • Team player with good interpersonal skills, strong understanding of fundamental business processes, excellent Communication and Problem solving skills. Worked as onsite and offshore support for the clients.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, Apex Data Loader, Force.com Apex Explorer, AJAX, Dashboards, Reports, Analytic Snapshots, Custom Objects, Force.com Eclipse IDE Plug-in

Languages: JAVA SCRIPT, HTML, JDK 1.4/1.5, J2SDK, Struts 1.x/2.x, Servlets2.1/2.2, JSP1.0/1.1/1.2, JavaBeans, EJB1.x/2.x/3.x, JDBC1.x/2.x/3.x, JNDI, Spring2.x, Hibernate2.x/3.x, SQL, PL/SQL, XML, XSLT2.0, AJAX, JSF1.2

Operating Systems: UNIX, LINUX, Windows XP/ VISTA/ NT/ 2000/ 2003, AIX

Database: Microsoft SQL Server 2000/2005, Oracle 8i/9i/10g, MySQL 5.1, IBM DB2, SQL& PL/SQL

Tools: Eclipse, Rational Rose Enterprise, TOAD, SQL Enterprise Manager, SQL Query Analyzer, ER-Win, MS Visio, Power Designer

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, TX

Sr. Salesforce Developer/Admin

Responsibilities:

  • Responsible for requirements gathering/documentation, test plan creation/coordination, working through the change management process for each deployment and all code development.
  • Served as the primary point of contact for direct sales and channel partners who required maintenance, configuration, reporting and training.
  • Agile Development Methodology was followed for the implementation.
  • Implemented and worked on the application of Marketing Cloud in Salesforce CRM.
  • Worked on Configure Price Quote (CPQ) for Quote Management, and generated report and dashboard.
  • Used smart bear code Review tool to review visualforce page, Controller Classes, apex class, Triggers and test classes as reviewer to maintain best practice.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Created Process Builder for Create a record, Email Alerts, Scheduled Actions and Field Updates.
  • Design/Develop the Force.com database model, Apex and Visualforce User Interface Code.
  • Validate deployment by running all Apex test runs for all classes to ensure the code coverage is above the threshold required 75% for deployment into production.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams. Worked on Salesforce identity management.
  • Assisted in scope deals, determine/document requirements and implemented the integration process from inception to implementation.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
  • Worked in salesforce Production Support to identify the root cause of the issue and fixed the same.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential, Brookfield, WI

Salesforce Developer

Responsibilities:

  • Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.
  • Agile Development Methodology was followed for the implementation. Interacted with various Business users for requirements gathering.
  • Developed various Custom Objects, Tabs, validation rules, formula fields.
  • Developed custom Business logic using Apex Classes, Visual force pages. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
  • Implemented custom Cascading Style Sheets (CSS) for Visual force pages.
  • Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
  • Created relationships among objects using Lookup and Master-detail relationships.
  • Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
  • Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
  • Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints
  • Performed data cleanup and/or Data migration to/from salesforce.com
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Developed several Custom Reports & Dashboards that are used by Business user and Managers.
  • Integrated applications using web services by consuming the WSDL files for extracting the data from the external systems.
  • Implemented Data Loader through the Command Line Interface to extract the data from database.
  • Configured Chatter for the Users in the Organization for collaboration.
  • Created Email templates in Text, HTML and visual Force necessary for the application.
  • Developed visual Force pages with JavaScript and Apex classes.
  • Written Apex Test classes to Unit test Apex classes before moving to Production. Created and maintained the documentation for Design, Migration and Integration.
  • Deployed applications from Sandbox to Production.

Environment: Saleforce.com CRM, Apex Classes, Controllers, Visual Force Pages, Custom Objects, Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Sharing rules, SOAP, S controls, Web service, XML, Force.com IDE, Chatter, HTML, CSS, JavaScript, Windows.

Confidential, Fort Lauderdale, FL

Salesforce.com Developer/Admin

Responsibilities:

  • Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
  • Developed various Apex classes , Controller classes and Apex Triggers for various functional needs in the application.
  • Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
  • Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
  • Developed custom applications using Force.com. Implemented Customer portal for users to have a view of their cases.
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
  • Worked on maintaining the complete contract management using Apptus.
  • Worked on agile methodology in gathering requirements and ask break down tasks.
  • Used team forge to update the hours for tasks as part of agile development.
  • Worked on the application of Service Cloud in Salesforce CRM. Involved in configuring the case management of service cloud.
  • Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
  • Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
  • Created Workflow rules and defined related tasks, email alerts, and field updates.
  • Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
  • Created email templates and inbound emails using Visual Force for clients and customers.
  • Implementation of Data Loader for loading the data. Developed business documents for Salesforce.com Custom objects.
  • Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.

Environment: Saleforce.com, Service cloud, Force.com platform, Apex Classes, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Eclipse IDE, WSDL, Windows.

Confidential, Raleigh, NC

JAVA Developer

Responsibilities:

  • Involved in analysis and design of the several modules in the Project. Created use case diagrams, class diagrams, sequence diagrams, deployment diagrams.
  • Designed and developed technical specifications using design patterns and OO methodology.
  • Involved in the configuration, development, and deployment of EJBs, and JSPs & Servlets in Weblogic Test Environment.
  • Developed the java beans (POJO) to represent the model classes and mapped them to the tables using the Hibernate Mapping files.
  • Implemented the Control Layer by using Struts Actions classes like Action, and mapping Dispatch Action classes.
  • Designed and developed Session Beans for implementing Business logic. Involved in all phases (Unit/Integration/System) of testing.

Environment: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, Struts 2.0, Hibernate 3.2/ 3.3, Spring 2.0/ 2.5, Web Services, EJB, Servlets, SOAP, XML, IBM, Web Sphere 6.0 IRAD 6.0, CVS, ANT Build Scripts.

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