SUMMARY:

• I am a result - driven IT professional with the extensive experience in the engineering, administration and support of network operations.
• This includes In-depth expertise in the implementation, analysis, optimization, troubleshooting, and documentation of LAN/WAN network systems.
• Strong hands on technical knowledge with Confidential and Confidential certifications.
• Proven ability to lead and motivate project teams to ensure success with a track record for diagnosing complex problems and consistently delivering effective solutions.
• My analytical skills and customer focused mentality would make me an excellent candidate for a Networking Engineer Position.

TECHNICAL SKILLS:

• Cisco Switches / Routers
• Cisco IOS (Nexus, IOS, and IOS-XE)
• Cisco Routing Protocols (EIGRP, OSPF, and BGP)
• Working with Telco on T1's, DS3's, POS, and SONET circuits.
• F5 Load-Balancers.
• Cisco Unified Computing System B-Series.
• Solarwinds Monitoring Application
• Access Points
• Cisco Wireless LAN Controllers

PROFESSIONAL EXPERIENCE:

Confidential, Southfield, MI

Data Center Engineer

Responsibilities:

• LAN/WAN and Data Center Architecture
• Installation included Cisco switches and routers.
• Worked with numerous Cisco Platforms
• Working Knowledge of Cisco IOS and Nexus platform.
• Experienced working with EIGRP, OSPF, and BGP Routing Protocols.
• Responded to outages and troubleshot issues.
• Working Knowledge of Cisco L2/L3 switch technologies.
• Working knowledge of Ethernet switching.
• Hands on working with Telco's on Layer 1 issues for WAN, and LAN.
• Solarwinds Administrator for Network monitoring

Environment: s: Cisco Switches, Cisco Routers, Wireless, Network Monitoring, LAN, WAN, WLAN

Confidential, Dearborn, MI

Responsibilities:

• Installed Cisco multilayer switches, routers, and Voice Gateways.
• Worked with numerous types of Supervisor modules.
• Experience with Cisco Virtual Switching System (VSS).
• Installation included placing the switches and routers into MDF s and IDF s, adding ports, configuring the switches, and trouble shooting configurations and network connectivity.
• Working Knowledge of Cisco IOS and Nexus platform.
• Working Knowledge of Cisco CatOS.
• Experienced working with RIP, EIGRP, OSPF, and BGP Routing Protocols.
• Responded to outages and troubleshot issues.
• Working Knowledge of Cisco L2/L3 switch technologies.
• Working knowledge of Ethernet switching (10/100/1000).
• Knowledge of basic networking and IP protocols.
• Hands on working with Telco's on Layer 1 issues for WAN, and LAN.

Environment: s: Cisco Switches, Cisco Routers, Wireless, Ethernet, MS Office, LAN, WAN, WLAN

Confidential, Warren, MI

Networking Engineer

Responsibilities:

• Installed and configured Cisco multilayer switches and routers at Confidential
• Installation included placing the switches and routers into MDF s and IDF s, adding ports, configuring the switches, and trouble shooting configurations and network connectivity.
• Working Knowledge of Cisco IOS.
• Responded to outages and troubleshot issues.
• Working Knowledge of Cisco L2/L3 switch technologies.
• In depth knowledge of Ethernet switching (10/100/1000).
• Knowledge of basic networking and IP protocols.

Environment: s: Cisco Switches, Cisco Routers, Ethernet, MS Office, LAN, WAN, WLAN

Confidential, Harrison Twp., MI

Field Engineer

Responsibilities:

• Installed and configured Cisco multilayer switches and routers as part of a telecommunication upgrade from Novel to Cisco of L Confidential .
• Involved in installing the switches, and routers, and trouble shooting configurations and network connectivity.
• Installed switches and routers into IDF and MDF closets.
• Configured VLANs on switches: Setting up necessary VLANS for correct departments.
• Network troubleshooting: Solving trunking, and other network connection problems.
• Installed IP phones: Installing correctly and also in the correct locations
• Troubleshot IP phones: Making sure phones were installed and setup correctly.
• Customer service on site: Keeping customers up to date on project progress.

Environment: Cisco Switches, Cisco Routers, VLAN

Confidential, Troy, MI

Retail Sales Representative / Manager On Duty

Responsibilities:

• Sold products and services to prospective customers, and met monthly sales quotas.
• Was responsible for updating handset software, and problem solving of customer laptop issues with wireless internet.
• Delivered sales presentations and demonstrations to maximize sales performance.
• Sales management coaching and developing leaders among your sales team.
• Responsible for trouble shooting customer laptops for wireless connections.
• Inventory control management: Keeping a daily update on Merchandise in stock.
• Repairing hardware and software for desktops, laptops, and mobile phones.
• Store merchandising: Setting up merchandise to meet a specific floor plan.
• Cash handling and management: Making sure end of the night deposits were correct and ordering correct amounts of change for weekly use.
• Met and exceeded sales goals.
• Improved methods of achieving store goals and increasing store morale.

Environment: MS Office, Windows Firewall, Wireless Networking

Confidential, Cleveland, OH

National Sales Representative / Help Desk

Responsibilities:

• Responsible for installing Windows 2000, Windows XP, and Microsoft Office suites.
• Setting up office so that devices have wireless access.
• Trouble shooting any desktop or laptop problems involving hardware replacement or software issues.
• Increased sales, and provided customer service.
• Improved methods of how the company filing system and computer systems were backed up.

Environment: LAN, MS Office, MS Outlook

Confidential, Troy, MI

Senior Retail Sales Representative / Data Specialist

Responsibilities:

• Increased sales, customer service, and reduced churn in the Troy area.
• Very familiar with the competing wireless companies and their technologies.
• Improved methods of achieving store goals and increasing store morale.

Environment: Wireless Networking, MS Office