PROFESSIONAL SUMMARY:

• Overall 9 years of IT experience that includes 5 years in Salesforce.com CRM Platform as a Developer working on configuration, customization, integration with external systems, lightning, migration from classic to lightning, lightning locker services, lightning data services and deployment and 4 years in Java/J2EE.
• Strong Experience in developing client specific solutions using Apex Classes, Triggers, Controllers & Controller Extensions, Components, Test Methods and Support business processes used by salesforce.com customers and recommended ways to improve their processes using Salesforce.com.
• Excellent skills in creating/troubleshooting/modifying Apex code and Visual force pages.
• Worked on Lightning Components for Community Builder, and the new consumer - based UI instead of having to use other frameworks (like Bootstrap).
• Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Hands on experience in using the Aura frame work and Salesforce lightning Design System (SLDS).
• Experience in integration of Salesforce.com applications with other applications with an emphasis of the Web Services/XML using SOAP and REST API’s.
• Functional Expertise in Salesforce Automation (SFA), Marketing Automation and Case Management.
• Involved in Steel Brick CPQ implementation and customizations.
• Experience in Apex coding to implement the complex business logic within the Governor Limits enforced by Salesforce.
• Extensively worked on billing Modules (Sales process automation, Lead and marketing automation, Mass marketing automation, Customer care, Accounts Receivables, Credit Limit process, Collections, Rating, Billing, Discounts, Catalogues, Invoicing, and Reporting).
• Experience in Sales cloud, Service cloud, Custom Cloud, Chatter and App Exchange applications.
• Experience in creating and activating the Marketing Campaigns in Salesforce.com.
• Efficient in implementing Partner or Customer Communities modules of Salesforce.
• Extensive Experience in data migration and integration using Data Loader Utility.
• Used JIRA Agile for project management and bug tracking . Always willing to learn new skills to improve efficiency and increase knowledge base.
• Responsible for building Ant scripts for compilation, unit testing and packaging.
• Expertise in querying salesforce database using SOQL & SOSL queries using Force.com Explorer.
• Have end to end knowledge on Agile Methodology, worked with Scrum Masters, IM PMs on requirements.
• Expertise in working on Scheduled jobs and APEX Batch jobs and executed approval processes, e-mail services and workflows via customization.
• Experience with tools like Force.com Explorer, Force.com Migration and force.com Excel connector.

TECHNICAL SKILLS:

Salesforce Technologies: SalesForce.com, Force.com, Apex Language, Apex Classes/Controllers, Salesforce Lightning, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Components-Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform.

ETL Tools: DataLoader, Salesforce-to-Salesforce, Apex- Explorer.

Languages: Apex, C/C++, Java, HTML, XML, CSS, AJAX.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x.

WORK EXPERIENCE:

Confidential, Atlanta, GA

SFDC Lightning Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce lightning implementation and documented the Business and Software Requirements.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
• Experience with custom application development in Force.com, utilizing Visualforce and Lightning Components/Framework.
• Implemented the Salesforce application using AGILE SCRUM Methodology that involves iterative development methodology.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Executed Data Migration from different Applications to Salesforce using Data Loader Utility, Apex Data Loader and SSIS (SQL Server Integration Services) on Demand.
• Developed Salesforce.com ETL processes using, Java and Salesforce Web Services Java API.
• We used to Lightning Components for Community Builder, and the new consumer-based UI instead of having to use other frameworks (like Bootstrap).
• Worked on Validation Rules, Workflows and approval processes & developer UI through Lightning Component. Solid understanding of the SFDC Data model, Data Architecture and Data Management.
• Involved in software life cycle of analysis, designing, developing, testing, installing, configuring and maintaining applications.
• Expertise in Configuration and Customization of Salesforce Automation, Salesforce Outlook Integration.
• Expertise in maintaining the Functional areas of Data Management, Forecasting, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Technical Knowledge about Salesforce lightning schema builder, process builder, app builder, components and lightning connect.
• Used SOQL & SOSL for data manipulation needs of the application by preprocessing records and generating Sets to avoid hitting the Governor Limits.
• Responsible for Implementing Salesforce.com for the Help Desk and Change Management Group.
• Implemented CPQ(Configure Price Quote) System to improve user experience in the Quoting process using Salesforce.
• Supported and improved sales cycles by implementing CPQ solutions effectively.
• Created customized reports and Dashboards and created Queues, Public Groups and Email Templates.
• Experience with integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs.
• Configured Sharing settings and Delegated Admin to specify the level of access the users have to each other's data. Provided record level and field level security.
• Performed detailed analysis of business and technical requirements and solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Used Force.com Eclipse IDE plug in to develop the classes and triggers.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and configured the Service Cloud for Cases for Customer Service division.

Environment: SaleForce.com platform, Sales cloud, JavaScript, HTML, Apex, Salesforce Lightning, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, CPQ, Reports, VisualForce Controllers, Workflow and Approvals and Eclipse IDE, MS Visio, Microsoft Excel, MS Project, UML, Oracle 10g, Quality Centre.

Confidential, Dallas, TX

Salesforce.com Developer

Responsibilities:

• Involved in various stages of Software Development Life Cycle(SDLC) including analysis, requirement engineering, architecture design, development, enhancements and testing.
• Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.
• Involved in writing test scripts and documentation for Enhancements.
• Designed, developed and deployed Apex Classes, Controller & Extension Classes to support VisualForce pages development, Test Classes for Unit testing and Apex Triggers for various functional needs in the application.
• Used to web applying Components access at the user, profile, and organization level.
• Used to enable standard quotes in Salesforce to support the field sales team, auto generate quotes during customer visits.
• Responsible for building Ant scripts for compilation, unit testing and packaging.
• Created and updated reports and dashboards to track pipeline/stages for management users, marketing users, sales users and service users.
• Running dynamic dashboards and displaying on the home page for Marketing, sales and service users.
• Having experience on wave analytics it can take advantage of Chatter collaboration, Data.com enrichment data, and social data. Used to system picks up its security-and-access controls hierarchies from the Salesforce platform.
• Using Wave for data-analysis front end, and used to analyze not just Salesforce sales, service, and marketing data, but also any third-party app data, desktop data, or public data as care to bring into the mix.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Involved in migrating the data from Oracle Database to Salesforce Application using Data Loader.
• Developed and Supported Extraction Transformation and load process(ETL) using Informatica.
• Involved in Data Transformation and Data Cleansing activities while transferring the data to external system using Informatics on Demand.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Apex Language, SoapAPI, Rest API, Visual Force (Pages, Components, Controllers & Extensions), Salesforce.com Data Loader, APPTUS, ETL, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, SFDC Sandbox, Eclipse IDE Plug-in, Windows 7.

Confidential, Indianapolis

Salesforce Developer

Responsibilities:

• Involved in all phases of Software Development Life Cycle (SDLC) starting from Requirements gathering and Design.
• Involved in activities related to Saleforce.com setup, Configuration, customization, Administration, Development, Data Migration and deployment of application to force.com platform.
• Configured and customized Salesforce.com using standard setup tasks as well as developed Apex coding which includes Triggers, classes, classes for custom controllers and controller extension.
• Defined, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, actions, Auto-Response Rules, Page layouts, mini page layouts, search layouts, custom Components, custom compositions, Visual Workflows (flows), custom reports, dashboards Visual Force Pages to suit to the needs of the application.
• Developed various Apex Classes, Controller classes and apex triggers for various functional needs in the application. Used Force.com Eclipse IDE for developing Apex pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
• Created several workflows by defining rules, approval processes and related actions which include creating related and time triggered tasks, email alerts, filed updates to automate the business process.
• Experienced with Oracle CPQ (Configure-Price-Quote), for creating Quote proposals.
• Implemented CPQ System to improve user experience in the Quoting process using Salesforce.
• Made enhancements to Apttus CPQ (Configure Price Quote) tool, shopping cart by adding new fields.
• Implemented Salesforce Chatter for internal users to share the deal information and status updated on various activities.
• Worked on REST API web services for lead management, SOAP API web services with XML as intermediate platform.
• Integrated with external system using Web Services callouts for cleansing the Address and save the data in the pages of Salesforce.com and SOAP and REST based Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Developed various Apex Classes, Controller classes and apex triggers for various functional needs in the application. Used Force.com Eclipse IDE for developing Apex pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
• Designed, developed and deployed custom Salesforce applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Developed various batch classes for evaluating certain criteria and updating data using Data Manipulation Language.
• Developed many Apex classes, controllers, VF Pages, Batch Classes and scheduling their Jobs Creating sitemaps.
• Worked on Sharing Rules based on Role Hierarchies and created manual sharing for accessing records.
• Worked on different things like Components, Custom Settings, Site and Static Resources, Debug logs and system log.
• Implemented Service Cloud Console.
• Worked on various Salesforce Objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Worked on the Eclipse IDE with Force.com plug-in environment for writing Business logic in Apex Programming Language, testing and deploying.
• Worked on Force.com Explorer for querying Salesforce database using SOQL&SOSL queries and Data Loader for data migration, insert, update, and bulk import or export of data.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Agile Development Methodology was followed for the implementation.
• Conducted Business Process Review sessions to analyze the existing and to-be implemented business processes for Clients.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Worked on Visual Force Language to develop Visual Force pages, overriding buttons, links and tabs, custom components, templates, integrating email etc.

Environment: Apex Triggers, Data loader, Salesforce.com Data Loader, Force.com API, REST API, SOAP API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, Apttus CPQ.

Confidential, Westlake, TX

Java Developer

Responsibilities:

• Worked directly with user groups in analyzing and specifying business requirements for the design and development of project.
• Designed application with UML (Unified Modeling Language).
• Developed application based on SDLC (Software Development Life Cycle).
• Actively involved in configuring the Application Server and deployed all the modules like Web modules and Business modules.
• Responsible for building Ant scripts for compilation, unit testing and packaging.
• Created user-friendly GUI interface and Web pages using HTML, JSP.
• Developed the Front-End JSP and HTML.
• Developed JSP's, Java Beans and Servlets to interact with Data Base.
• Extensively used JavaScript for client side validations.
• Used XML parsers to parse and fetch information from XML templates.
• Performed Unit Testing of all Modules.

Environment: Java, J2EE, JSP, Servlet, JDBC, SQL, Javascript, HTML, Struts, CSS, Oracle, XML, Apache Tomcat Server.