PROFESSIONAL SUMMARY:

• Total 8 years of experience in the IT industry with extensive knowledge in both manual and automated testing (Selenium & Quality Center) of windows and web applications. 2 Years of experience as a Salesforce Developer with extensive knowledge in Salesforce.com Sales, Service and Marketing cloud platforms.
• Experience in Salesforce solutions development using Configuration and Customization - APEX Classes/controllers, Controller extensions, Triggers, Visualforce pages, collections, Web services, Migration tool etc.
• Experience in Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts
• Experience in integrating Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
• Experience with salesforce.com Data Management, utilizing Data loader and Import Wizard.
• Proficient in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Reports and Dashboards.
• Experience in Backend database testing in Microsoft SQL Server & MySQL.
• Experience in all phases of the Software Development Life cycle (SDLC), including requirements gathering, project planning, scheduling, testing, defect tracking & test management (Jira & Quality center).
• Experience in creating and maintaining SharePoint site as a point of reference and a common repository for internal teams.
• Enthusiastic, motivated with a positive outlook with a strong analytical, time management, problem-solving, written and verbal communication and documentation skills.

TECHNICAL SUMMARY

Salesforce Technologies: Apex Language, Apex Triggers, Batch Apex, Apex Class, Web Service, Visualforce (Page, Component & Controllers), Workflow & Approvals, Process builder, flows, Reports, Custom Objects, Tabs, Email Services, Role Hierarchy, Outbound Messages, Dashboards, Workbench

Force.com tools: Apex Data loader, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in, REST API, SoapUI.

Programming Languages: Apex, C#, XML, HTML, JavaScript, SOQL, SOSL, SQL, PL/SQL, Transact SQL

Platforms: Windows 7, Windows 10, Mac OS

Database: Oracle, SQL Server, MySQL

Testing Tools: HP Quality Center, Selenium & Jira

PROFESSIONAL EXPERIENCE:

Confidential, Lake Mary, FL

Salesforce Developer

Responsibilities:

• Worked closely with Business Users for gathering requirements and business analysis.
• Created custom Apps, objects, tabs, formulas, fields, lookup, Master-detail and Junction object relationships between Salesforce objects.
• Organized and created new Profiles, Role Hierarchy, Permissions sets, OWD and Sharing rules to apply appropriate security controls.
• Created several Visualforce Pages for new, edit, review and submit pages.
• Designed and coded several Apex Classes, Triggers, Standard/Custom Controllers and Controller Extensions for various functional needs in the application.
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Worked on Enterprise systems to integrate with salesforce to update multiple systems using REST and Soup API calls
• Created an interactive UI using Flows and Visualforce to ensure a better user experience for the sales team when filling data across numerous fields on the Opportunity
• Customized reports and dashboards according to the user’s hierarchy and access level.
• Involved in creating Formula fields, Process builder, Workflows, Validation rules, Approval process, Roles, Profiles, Permission sets, Page Layouts, Record types and Email generation according to the business needs.
• Created Email templates in HTML and Visual Force.
• Customized and Lead Management system, created email templates, defined the auto lead assignment rules and Web-to-Lead implementation.
• Deployed salesforce.com applications across other sandboxes using Change Sets, Force.com IDE and Force.com migration tool.

Project Environment: Force.com, Apex Data Loader, Apex, SOQL, SOSL, Git

Confidential, Maitland, FL

Software Test Analyst

Responsibilities:

• Created a SharePoint site as a point of reference and common repository for the QA, Development & BA teams.
• Worked as a Project lead for several projects that involves interacting closely with the Business Analysts to suggest FDS modifications based on the results of real time testing scenarios and interacted with other product teams for setting up and maintaining the test environment and data.
• Mentored team members in quality assurance procedures and processes and facilitated discussions on areas of improvement.
• Monitored testing resources to ensure project tasks are completed successfully and according to development specifications and deadlines.
• Conducted white-box testing for Business Intelligence solutions resulting in the detection and resolution of all open defects prior to project Go-Live.
• Utilized HP Quality Center to facilitate test plan, functional and regressions test case development, execution and defect tracking.
• Created automated test scripts in Selenium.
• Performed functional, integration, regression and User acceptance testing.
• Reviewed and debugged the logs in XML and delimited formats.
• Performed testing in HORIZON, MISER, BANKWAY and BANCPAC core products.

Project Environment: Visual studio, C#, SQL Server

Confidential, Maitland, FL

Quality Assurance Associate

Responsibilities:

• Analyzed business requirements and design; documented detailed testing strategies.
• Actively involved right from the project initiation until deployment.
• Analyzed use cases and suggested alternate logic for greater efficiency.
• Identified and documented testing approaches and methodologies.
• Documented detailed testing strategies, environments and resources.
• Provided testing estimates.
• Created test plan/ cases for various projects.
• Performed back-end database testing on MySQL Server.
• Performed functional, integration and regression testing.
• Performed extensive testing on mobile devices.
• Documented detailed bug reports.
• Identified undiscovered issues and created tickets and retested the fixes.

Project Environment: PHP, Apache, MySQL, Windows 7

Confidential, Winter Park, FL

Quality Assurance Analyst

Responsibilities:

• Consulted business users and project managers to document the software requirements and specifications.
• Based on the BRD created/ validated test scripts involving various combinations and calculations adhering to business rules and State regulations.
• Performed functional, integration and regression testing.
• Identified bugs and managed the turnaround of the fixes.
• Performed Implementation Testing on clients’ servers.
• Documented detailed bug reports.

Project Environment: Delphi, Java (Web Service), Visual Studio.NET 2005, SQL Server 2005, Windows XP Professional/ Windows Server 2003