SUMMARY:

Over 5 years of experience as an Administrator and Developer on integrating enterprise applications using Force.com,VisualForce,and Apex with Salesforce customization, security access, workflow approvals, and support administration in salesfore.com CRM.

• ExperiencedinimplementingVisualforcepages,Apexclass, standard Salesforce configuration which include Workflow rules, Validation rules, Assignment rules, Page layouts, Record types, etc.
• Experienced in building Custom objects, Reports, Dashboards andTabs.
• ProficientinunderstandingofSalesforce.comCRManditsDevelopmentlifecycle,migrationofSales,Marketing, Service clouds, Communities and Force.com platform.
• Salesforce.com CRM implementations involving, business process configuration, solution design, reporting, and datamigration.
• ExperienceinSFDCdevelopmentusingApexclasses,Triggers,VisualForce,Force.comIDE,SOQL,andSOSL.
• Implemented Salesforce Marketing Cloud integration, developed programmatic content in line with company business goals and customer experience objectives.
• Experience in Salesforce Lightning framework andcomponents.
• Developed Lightning apps and components to be more interactive to endusers.
• Familiar with SFDC sales policies andprocedures.
• Experience with Sales Cloud, Service Cloud and MarketingCloud.
• Knowledge in generating reports, workflows, dashboard, customized reports, analyzing data insalesforce.
• Deployed applications from sandbox to sandbox/production using Change Set, ant migration tool, andEclipse.
• Experienced in handling the functionalities related to the Sales Cloud, Service Cloud and MarketingCloud.
• Experienced in integration of Salesforce.com with external applications by using WebServicesAPI,MetadataAPI, and SOAP.
• Proficient in using meta - data migration tools like Eclipse IDE and SalesForceApex DataLoader.
• Experienced in SFDC administrative tasks like creating and assigning roles, profiles, Email services, page layouts, Sharing rules, validationrules.
• Experienced with SFDC platform to build custom applications which includes administration, configuration, implementation and supportexperience.
• Experienced in using Import wizard and Data loader utility for Datamigration.
• Implemented security and sharing rules for users at different levels of organization, Confidential
• Administrator experience in Marketing Salesforce Cloud using both Classic and Lighteningversions.
• Knowledge with Eclipse IDE and force.complug-in.
• Experienced in developing Salesforce Lightning Apps, events, components andcontrollers.
• Experienced in Web technologies - HTML, CSS, and JAVA scripts, JDK, andWSDL.
• Experienced in object-oriented programming languages C++,JAVA.
• Experienced with profiles, permission sets, Organization wide defaults (OWD) androles.
• Experienced in Object oriented analysis, Object oriented design, client/server architecture based on Unified ModelingLanguage.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Web Services, Apex DataLoader,Dashboards,Reports,CustomObjects,Force.com,EclipseIDE Plug-in, AJAX, Visual Force (Pages/Components & Controllers), Velva, Lightning(componentsandcontrollers),Workflowrule,Approvals,CPQ,S- Controls, SOQL, SOSL, Custom Objects, Force.com IDE, Standardobjects, Data loader, Data integration, Data migration, Sales cloud, Marketing salesforce cloud,CRM.

Salesforce Tools: Eclipse, Force.com Explorer, Apex Data loader, Command Line Data Loader, Force.com Platform (Sandbox, and Production).

Programming Languages: Apex, PL/SQL, Java, C, C++

Web Technologies: HTML, XML, Java script, CSS, JDK, and WSDL

Databases: Oracle, SQL server, PL/SQL

Operating Systems: Windows XP/Vista/NT/98/UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Chicago,Illinois

Salesforce LightingDeveloper/Administrator

Responsibilities:

• Using SFDC created detailed analysis of business and technical requirements and created solutions by customizing various standard objects along with Visualforce, Force.com API and webservices.
• Developed Lightning apps and components to be more interactive to end users for enhancements inenrollment, admissions anddonations.
• For transactional and contractual information created custom objects and fields. Created email alerts, field updated, workflow rules and defined relatedtasks.
• Organized fields, custom links, related lists and record pages by creating page layouts and searchlayouts.
• Implemented various relationships using master detail relationships, pick lists, validation and formula fields to customobjects.
• Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, andSOAP.
• Maintained multiple user roles,security,profiles,workflow rules, etc.Supported,trained new end users on the One Commute, Salesforce and Pardotapplications.
• Experience in Marketing Salesforce Cloud environment using both classic andLightning.
• Using WSDL created Apex classes and for integration with external web services to the system wrote business logic layer according to the functionalneeds.
• Implemented and developed Apex classes, triggers to manage the workflows, develop custom businesslogic.
• Created and managed custom objects, page layouts, fields and reports withinVeeva.
• Implemented object level and field level security for the profiles to hide sensitiveinformation.
• Worked with visual force pages, apex classes, controllers, triggers to develop custom business logic using force.com developer toolkit.

Confidential

Salesforce Developer & Administrator

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in usingEclipse.
• Worked with various salesforce.com objects like Accounts, contacts, Solutions and CustomObjects.
• Involved in identifying, planning new Salesforce.com features and functions like, new screens, workflow, force.com objects, and reports in response to business needs set by thesupervisor.
• Worked with Data Loader and App ExchangeApplications.
• Worked with different Deployment Plans for each release and SandboxRefreshing.
• Created user accounts, managed profiles, security, and workflowrules.
• Identified and established the sharing rules for restricting access to business objects suchas opportunities, leads, and cases.
• Manage Escalations on behalf of the client in MarketingCloud
• Knowledge in Apex Classes, Controller Classes and Apex Triggers for functional needs in theapplication.
• Worked with different Record types to setup for different Page layouts based onprofiles.
• Facilitate and maintain positive relationships with Marketing Cloud teams, clients andpartners
• Experience with SOQL and SOSL statements within custom controllers, extensions andtriggers.
• Involved in the Web Services Integration to connect with the differentApplications.
• Customized dashboards to monitor lead activities based on regional sales, salesgeography.
• Developed and configured various Reports for different user profiles based on the need of the organization.

Environment: Salesforce.com Platform, Data loader, Work flows, Force.com, Custom Objects, Reports, Profile Level Security, Sandbox data loading, Eclipse IDE Plug-in, Record Level Security, Dashboards.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Designed, developed and analyzed different phases of process flow module and scripted test cases based on the specifications as requested. Coding using JSP, Java Servlets, Struts andXML.
• Responsible for monitoring performance, diagnosing issues and tuning queries anddatabases.
• Using JSP technology developed web interfaces for process flow, which provides flexibility in page design and easy to maintain and makemodifications.
• Tested application at various levels of integration and system testing by applying various methodologies.
• To generate stored procedures and functions to use with Java used PL/SQLextensively.
• Very good understanding in Object-Oriented analysis anddesign.
• Implemented all components of the applicatio nincluding database tables,middle ware designing,client-sideweb programming and server-side java programming.
• Worked with various design patterns, UML and enterprise applicationintegration.

Environment: Java 1.3, Java Beans, Java Servlets, DB2 V8.2, SQL, PL/SQL, Apache Tomcat, BEA WebLogic, CSS, XML, AJAX, Windows NT/2000, Linux.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Involved in designing the system based on UML concepts which include class diagrams,data flow diagrams,state diagrams using Rational Confidential, Confidential .
• Involved if design, implementation, testing, deploying and enhancement of the application.
• Stored procedures and developed datamodel.
• Using JSP and HTML designed and developed web pages along with JavaScript for client-sidevalidation.
• To process update information developedservlets.
• Involved in maintenance and production support of the application documented design and functional aspects of theapplication.
• For communication with database usedJDBC.
• Based on MVC architecture standards involved in design and development of the application in n-tier fashion and utilized struts framework.