SUMMARY:

Expert leader in Agile, SDLC and Human Centered Design approaches to attack any possible scenario and get through it successfully. Ability to lead highly visible I.T Projects and develop solutions that produce cost - effective and efficient solutions. Ability to work closely with management to prioritize business goals. Capable of acting as a consultant for businesses and delivering project and process documentation.

TECHNICAL SKILLS:

Languages/Tools: Oracle SQL, PL/SQL, TOAD, Aqua Data Studio, Microsoft SQL Server 2014, Transact SQL, DTS, PERL, COBOL, UNIX, JAVA, C++, HTML, RPG IV, Microsoft Office 2013, Microsoft SharePoint 2010, Microsoft Visio, PeopleSoft, EDI X12., Visual Basic, Visual SourceSafe, Mortice Kern System (MKS) Source Integrity, Trac, Confluence.

Databases: Oracle 9i/10g, SQL Server 2014, Sybase, DB2, Mongo DB, MS Access.

Environment: s: Windows 12 Server/Windows 10/NT, UNIX, LINUX, Team Foundation Server (TFS), Jenkins Pipeline.

Legislation: Health Insurance Portability and Accountability Act ( HIPPA), Confidential regulatory processes, Medicare/Medicaid regulations.

OTHER SKILLS: Exceptional team player with proven leadership skills.

Strong analytical, problem: solving, oral, and written communication skills.

Ability to conduct HCI analysis: personas, wireframes, heuristic reviews, Highly organized with meticulous attention to detail. Volunteer CMAP GiveCamp Project Manager and Business Analyst.

EXPERIENCE:

Confidential, Baltimore, MD

Technical Team Lead

Responsibilities:

• Serve as a Team Leader in the Office of Systems Architecture (OSA).
• Lead a group of specialists, analysts and testers that are responsible for the design, development, implementation, validation, maintenance of Confidential ’s information technology architecture programs in Agile/Scrum and SDLC projects.
• Perform analysis to define opportunities for new or improved applications, conducting feasibility studies and analyses, defining systems scope and bjectives, developing overall functional and technical specifications, evaluating and recommending sources for systems components and validating systems ensuring the integration and implementation of applications, databases, networks and related systems.
• Review developer, analyst and tester assignments for accuracy and completeness.
• Periodically informs the branch chief of team and individual work accomplishments, problems, progress in mastering tasks and work processes, and training needs.
• Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinates the preparation, presentation and communication of work-related information to the supervisor.
• Ensures that work assignments/projects of the employees of the team are carried out by arranging the work among employees to allow timely completion and adequate work for each employee; keeps up with the status of work, making appropriate adjustments in accordance with priorities; and reports to the program manager on unusual problems that arise, the status of critical projects and on expected completion times.

Environment: s: Confidential Application Lifecycle Management (ALM), TRAC, Team Foundation Server, Microsoft Project, SharePoint, Visio, Windows 10, Microsoft Office 2013, SQL (DB2 & Oracle), XML, JSON.

Confidential, Baltimore, MD

Sr. Business Process Analyst/SharePoint Developer

Responsibilities:

• Served as Task Manager for Confidential client. Facilitate meetings with project stakeholders to elicit requirements.
• Analyze, develop, and manage detailed requirements documentation. Perform business process analysis and develop business process models (As Is/To Be).
• Develop lifecycle documents, including Use Cases, Detailed
• Functional Requirements, Detailed Design Specifications, Test Cases, and User Manuals.
• Provide status reports on a regular basis. Develop data model diagrams, and produce the detailed design documentations as requested.
• Lead status meetings for IT specialists and/or analysts and monitor a variety of design, development, implementation, validation, maintenance, and other system-related duties.
• Review completed work for accuracy and completeness. Familiarity with Social Security

Environment: s: Confidential Application Lifecycle Management (ALM), Microsoft Visio, SharePoint, Microsoft Office 2010, SQL (DB2 & Oracle), XML, JSON.

Confidential, Baltimore, MD

Project Manager/Sr. Business Analyst

Responsibilities:

• Define systems scope and objectives through research and fact-finding combined with a good understanding of applicable business systems and industry requirements.
• Perform project scoping, planning, complex business and data analysis, requirement gathering and documentation, specifications, use cases, and workflow diagrams.
• Serve as a liaison among business units, technology teams, and support teams.
• Lead teams/ taskforces and serve as a project manager.
• Validate data to ensure accuracy, quality, and integrity.
• Make recommendations based upon data analysis.
• Contribute to group knowledge and best practices.
• Develop complex queries using MS Access, SQL, or other tools.
• Responsible for generating models, analyzing trends and providing ad hoc complex data queries to extract the data from underlying systems.
• Formulate project plans & schedules and communicates project status, plans and schedules to business partners.
• Maintain strong relationships throughout the business unit & information technology teams.
• Familiarity with Medicare & Medicaid (set-up and maintenance) state level projects.

Environment: s: SQL Server 2008, Visual Studio 2008, Microsoft Office 2010.

Confidential, Largo, MD

Sr. Business Analyst

Responsibilities:

• Through self-directed activities act as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements. Lead analysis teams on large projects.
• Lead requirements management and change management processes.
• Direct development of visualization, and user experience elements of solution design.
• Develop and maintain internal and external relationships to manage scope, schedule, budgets and expectations.
• Lead business studies and present study results to Confidential and client senior management.
• Leverage industry knowledge and client relationships to assess the business implications of the application of technology to the current and future business environment and to identify new business opportunities.
• Promote and direct process improvement activities and training of peers and clients.
• Agile environment with OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers and testers; business process modeling of current state and desired/future state processes; defining and managing scope and client expectations. Leadership of BA resources assigned to project.
• Familiarity with Public Sector/Military Community. Active Top Secret Clearance.

Environment: s: SerenaVersion Manager, UNIX, Sybase, Aqua Data Studio, Microsoft Office 2010.

Confidential, Baltimore, MD

Application Systems Analyst

Responsibilities:

• Analyze and manipulate production data supporting production problems in a proprietary software environment.
• Provide input on enhancement projects as they are developed and provide training to support team members on the enhancement projects when implemented.
• Evaluate problem tickets for patterns, root cause, and permanent fixes.
• Develop interim workarounds when possible.
• Communicate with support team members, other support teams, and management - especially regarding critical functionality and compliance related issues.
• Work with development and testing teams to re-create and resolve the issues identified, perform defect testing.
• Familiarity with the Consumer Finance Business Industry.

Environment: s: Maestro Software, SQL, SCO UNIX, Microsoft Office 2003.