SUMMARY:

• 14+ years of technology experience in enterprise application design, development, support, operations and architecture.
• Experience in roles like consulting, support, service and architecture
• Expertise in ERP models like on premise, Software as A Service (SaaS), Hybrid, PaaS and On Demand
• Proficient in solution design, root cause analysis, performance analysis and problem resolution.
• Skills span across multiple enterprise applications like PeopleSoft, Oracle HCM Cloud, Workday and Taleo

SKILLS:

Keywords: Human Capital, Solution Manager, Functional Lead, Oracle Cloud HCM, PeopleSoft, HCM, HRMS, Taleo, Fusion Applications, Talent Management, SaaS, Cloud, Technical Architect, Certified ScrumMaster (CSM)

TECHNICAL SKILLS:

ERP: Cloud HCM (Oracle) Application Release 12, 11, 10, 9, 8, 7 & 5 - Workforce Deployment, Absence Management, Profile Management, Talent Review, Workforce Directory, Succession Planning, Compensation, Performance Management and Goal Management. Technical knowledge of FBL, Security (OIM/APM), Page Composer, OTBI and BIP

PeopleSoft: HCM 9.2/9.1/9.0/8.9/8.8/8.3/8.0 (Core HR, NA Payroll, Global Payroll, Base Benefits, Advanced Benefits, Time & Labor, Self Service, Recruiting Solutions, Career & Succession Planning, ePerformance)

.NET Core Web Development (Trained): Workday (Trained), Taleo (14B) Recruiting & Onboarding (Trained)

Middleware: Oracle SOA 10g, Web Services, BPEL, ESB, XSLT, JDeveloper, Cloud Control (Enterprise Manager 12c), Page Composer

PeopleTools: Tools 8.54, 8.51, 8.50,8.4x,8.19, Application Engine, File Layout, Data Mover, Work Flow, Component Interface, Change Assistant, Approval Workflow Engine, Integration Broker

Reporting Tools: SQR, Crystal Reports, PS Query, XML Publisher

Programming Languages: PeopleCode, SQL, PL/SQL, HTML, VC++, XML, Java SE7,.Net Core, EL-Expressions

RDBMS: Oracle 12c/11g/7.x/8.0/9i,10g, DB2, Oracle XE, MSSQL

Operating Systems: Windows NT, UNIX and RedHat LINUX

Other: REST Services, JDeveloper, MS Visual Studio, Google for Enterprise

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Sr. Manager/IT Architect

Responsibilities:

• Works in partner affairs group as a senior manager responsible for all partner administration related technology solutions
• Primary technology include Peoplesoft HCM, Oracle HCM Cloud and .Net Core with Microsoft Azure as PaaS platform
• Responsible for coaching, mentoring and supervising developers in the core team
• Responsible for managing vendor resources and delivering projects for partner affairs group
• Advisor for resolving high priority issues by working with support and operations team
• Responsible for creating future road map for technology modernization in line with corporate technology strategy

Confidential

IT Architect

Responsibilities:

• Worked in Confidential group as a senior manager responsible for all Human Capital (HC) related projects and services
• Designed and developed integration/data warehouse solution for Workday HCM application
• Provided thought leadership and oversight for all major areas of HC applications
• Ensured adherence to all PwC US IT standards while developing new solutions
• Assess vendor products to meet required standards
• Managed vendor resources to implement required solutions for business functions
• Developed roadmap for future business needs and based on mega trends
• Acted as a primary technical liaison between IT and business

Confidential

Cloud HCM - Senior Associate

Responsibilities:

• As a module lead for Absence Management at large health client worked on requirement review, business case and product demo
• Functional expert in talent management modules like Performance Management, Goal Management, Talent Review, Profile Management and Workforce Deployment.
• Certified HCM Implementation Consultant
• As an HR expert worked on upgrade assessment for large utility company
• Worked with a multinational manufacturing client implementing fusion talent management in Release 9
• Worked on performance management and goal management configuration for pilot population and enterprise deployment
• Worked as an SME for internal talent management project (Goals & Performance) on Release 9 of Fusion HCM
• Worked as SME in Oracle HCM Cloud Release 10 upgrade project
• Worked on payroll process assessment for a large hospitality client in US. Provided deliverables for payroll outsourcing RFP preparation and HR transformation roadmap.
• Provide solutions for reporting in OTBI (Dashboards), security to enforce specific business requirements, innovative solution for add participant functionality in Release 9.
• Personalization’s to meet business requirements, debug FBL load issues, and work on UAT defects.
• Deliver lunch & learn sessions for extended advisory team (Support Processes, OTBI Reporting, etc.)
• Assist recruiting team to screen resume, conduct phone interview and recommend best candidates for advisory team.
• Volunteered as a technology guide for advisory team to ensure smooth technology transformation initiative undertaken firm wide.
• Instructed new associates in advisory practice on consulting 101 methods and tools

Confidential, Bridgewater, NJ

Principal Functional Analyst

Responsibilities:

• Catering to global customers hosted in Fusion HCM public cloud
• Supporting and maintaining highly complex fusion implementations for top global customers
• First point of contact for customer for any cloud related issues
• Functional expert in talent management modules like Performance Management, Goal Management, Talent Review, Profile Management and Workforce Deployment.
• Worked on complex issues during most critical phases of project and handled executive escalations.
• Worked with cloud operations team for patching, advanced diagnostics to solve complex issues
• Worked with development operations on enhancement requests and incidents
• Utilized Cloud Control (Enterprise Manager) to review architecture, diagnostic information, logs and queries for customer issues
• Created knowledge documents to provide critical information to all customers working with Fusion applications.
• Mentored new resources in talent management area by running conference calls and answering questions.

Confidential

Technical Lead, Systems Analyst

Responsibilities:

• Highest level of customer service Oracle offers to their customers. Fusion HCM lead for developing skills in this knowledge area for SSC. Delivered first engagement for SSC on Fusion HCM and Talent Management areas. PeopleSoft HCM product focal/specialist for upgrade project from HCM 8.0 to 9.1. Worked on providing solutions like upgrade best practices, Unicode conversions, Configuration Migration assistance to reduce MTP from 6 weeks to 5 days, data masking for sensitive information. Provide strategy for converting application to support multilingual data and create maintenance path to achieve multilingual capability. Worked on proactive/reactive issues to reproduce issues in lab, create POC documents, guiding customer to implement functionality in PeopleSoft. Extensively worked on performance issues to reduce processing time for the benefits interface by two third. As a direct result of engagement customer increased contract base to include more products resulting in revenue of 300K. Provided correct methodology to include more steps in the upgrade process and go-live cutover reduced by 24 hours.
• Lead the service delivery from Oracle for Peoplesoft applications ensuring all critical issues are resolved in time and worked proactively with customer to identify potential issues, and explain new features and functionalities provided by the newer versions of application.
• Enhanced ROI by utilizing life cycle management tools and utilities. Coordinated work between other SME’s for different technology stack within the team and provided holistic solutions to customer.
• Researched, documented, prepared and presented PeopleSoft HCM functionality to client and partner team members for a number of business requirements. Worked as a lead Oracle advisor for Career & Succession planning and Recruiting Solutions in ongoing projects.
• Provided guidance for best practices of upgrading and consolidating different HCM instances to one shared service model. Participated in customer HCM roadmap and enable future planning for new releases in PeopleSoft applications and tools.
• Provide insight to PeopleSoft HCM 9.1 and PeopleTools 8.50. Worked on POC for PeopleSoft HCM 9.1 with customer for creating a working instance to be demonstrated to the customer management and business users. Worked onsite with customer to manage and resolve high priority issues and advance knowledge delivery.

Confidential

Peoplesoft Applications SME (HCM, FSCM & ELM)

Responsibilities:

• Ensured maximum utilization of PeopleSoft (HCM, FSCM, ELM, PeopleTools, SOA) products by providing solutions to implement specific business requirements.
• Enabled low cost of ownership for customers by recommending critical patches and available application patches and tools fixes.
• Provided guidance and best practices for the integration of Oracle/PeopleSoft products and third-party to meet business requirements.
• Lead delivery of PeopleSoft 9.1 HCM as an enterprise solution for 250K employee population.
• Guided the consolidation project for two lines of business on PeopleSoft Payroll and Core HR, eventually leading to total cost savings of $1 Mil over a period of 3 years.
• Worked on Recruiting Solutions, Career & Succession Planning and ePerformance projects as an Oracle expert in project team.
• Identified customer’s critical events and milestones and coordinated with different Oracle teams to ensure successful go-live and customer satisfaction.
• Customer satisfaction achieved by working with global teams to resolve customer issues and provide seamless services. Helped account team to secure support revenue of around $6 Mil/Year.
• Established goals & objectives based on account plans and executed the collaborative action plan.
• Augmented with customer HRIT team in HCM roadmap planning for rapid adoption and delivery.

Confidential, Dublin, OH

Sr. HCM Techno-Functional Consultant

Responsibilities:

• As a consultant for large automotive manufacturing client, create detailed design documents for Administer Workforce, NA Payroll, Benefits, Time & Labor, Reports and PeopleSoft Security.
• Lead onsite coordinator between business users and developers to ensure service delivery.
• Able to establish good faith with business analysts and team leads thereby being designated as an expert in PeopleSoft technology.
• Created an API in Peoplecode for calculating Leave Accrual Entitlement for employees based on many parameters, like Age, Years of Service, Attendance, Appraisal Score, etc.
• Assigned responsibility to co-ordinate with portal team and financials team for integration between the applications.
• Develop application messaging interface between custom Health & Safety system and PeopleSoft Time & Labor.
• Recommended solution to implement direct deposit via employee self-service and lead development and delivery.

Confidential, Jamesburg, NJ

Sr. Techno-Functional Consultant

Responsibilities:

• PeopleSoft HCM consultant at global professional services provider firm and at well-known US tax preparation firm.
• Deliver 12% gain in NA Payroll Processing by developing archival solutions and streamlining ongoing YOY archival
• PeopleSoft lead analyst for designing and developing projects like single signon, electronic W-2/W-2c, benefit interfaces with AETNA and Fidelity and other customizations for employee termination related processes during the seasonal cycle.
• Design PeopleDirect customized system and related approval process for leave and certifications which streamlined the business processes. This system reduced the total time to process the approval and reimbursements from 2 days to 4 hours average.
• Lead onsite coordinator for service delivery in onsite-offshore model.
• Prepare for HRMS Upgrade proposal, technical steps and POC for modules like manage competencies, person model, HR help desk, salary review process etc.
• Interview potential candidates for upcoming projects.
• Increase the skill set for team members by providing training and conducting mutual knowledge sharing.
• Generate RFP for new sales opportunities in HCM domain
• Create demand for additional resources and bring credibility to consulting firm’s image.

Confidential

Asst. Systems Engineer

Responsibilities:

• As a member of center of excellence team augment with implementation team to setup HR organization structure, security, payroll setup and advance benefit configuration. Provide HRMS subject matter expertise in eBusiness Suite 11i.