Business Intelligence Solutions Architect Resume
Raleigh, NC
SUMMARY:
- Thirteen years of IT experience in project management, IT strategy and operations, data warehousing/ customer data management and business intelligence.
- I have led numerous successful information management programs, most recently, as the Solutions Architect for a Business Intelligence and Data Analysis project at Confidential .
- Business Value Focused
- Results aligned with Marketing, Sales and Service KPIs
- Leadership
- Experienced in managing and directing teams of various sizes
- Proven Program and Project Manager
- Managed multi - million dollar projects
- Excellent Communicator
- Report to senior executives including CIO, CFO, IT executives
- Recognized Business Intelligence Expert
- Won Oracle’s 2007Excellence
- Seasoned Solution and Data Architect
- Deployed over a dozen data warehouse and BI projects
- IT Professional
- Well versed in SDLC, OLTP and OLAP processes
- CRM, Marketing, Oracle Sales, and Service expertise
SKILL:
Program Management skills: Led full development life cycle (FDLC) on numerous initiatives including planning and budgeting; project, resource and issues management
Information Management skills: Expert in data warehousing concepts, business intelligence strategies and approaches, and data management challenges and solutions
Business Intelligence: Oracle Business Intelligence Enterprise Edition (10.1.3.4)/ Siebel Analytics (7.8), MicroStrategy, Cognos, Business Objects
Database Environments: Oracle (10g), MS SQL Server, Teradata, Netezza
Tools: Various data warehousing, modeling and ETL tools Informatica (7.4, 8.1), ErWin, TOAD, E.piphany, KXEN, etc.
Programming and technologies: PL/SQL, batch and transaction processing programs in C, Unix shell scripting
EXPERIENCE:
Confidential, Raleigh, NC
Business Intelligence Solutions Architect
Responsibilities:
- Worked with management to secure funding for the project (Created investment committee proposals, conducted product demonstrations to senior executives, performed build versus buy analysis)
- Deployed a full BI project within six months with contact center-focused data
- Provided visibility to key business metrics including Contact Center performance and Service Request analysis
- Replaced multiple legacy reporting and analysis systems and leverages the out-of-box, rapid-deployment Oracle Business Intelligence Enterprise Edition (OBIEE) components
- Architected overall solution, and provided subject matter expertise to other BI initiatives
Confidential, Davidson, NC
Reporting Architect
Responsibilities:
- My team has successfully implemented the first three phases of the project using Siebel Analytics (Oracle Business Intelligence) on time and on budget
- As thought-leader for BI, developed sector-wide reporting strategy and approach for next 5-years
- Conducted meetings with senior executives to understand business needs, discuss project options and budgets
- Planned and deployed business intelligence solutions across the organization including multiple levels of functional and data quality assurance testing
- Initiated and managed multiple work streams to provide functional data marts to satisfy business requirements
- Managed a multi-million dollar budget, a team of 10+ people and multiple vendors and contractors
- Conducted interviews with business teams and negotiated with business unit management on scope and timelines
- Mentored and managed direct reports as well as personnel who were only partially assigned to the projects
Confidential, Minneapolis, MN; San Francisco, CA; Charlotte, NC
Senior Manager
Responsibilities:
- Financial Services: workplace investing, mortgage banking, credit card services, international and online banking
- High Tech: networks, applications, web, semiconductors, games
- Healthcare: healthcare management
- Manufacturing: industrial technologies, check printing
- Telecommunications: wireline and wireless
- Government
- Strategy Assessment and Roadmap Creation
- People and Transition Management - Business Relationship Management, Department Management
- Marketing Team Service and Support - Campaign Management
- Data Warehouse Implementations - Customer Insight, Business Intelligence and Reporting
