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Business Intelligence Solutions Architect Resume

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Raleigh, NC

SUMMARY:

  • Thirteen years of IT experience in project management, IT strategy and operations, data warehousing/ customer data management and business intelligence.
  • I have led numerous successful information management programs, most recently, as the Solutions Architect for a Business Intelligence and Data Analysis project at Confidential .
  • Business Value Focused
  • Results aligned with Marketing, Sales and Service KPIs
  • Leadership
  • Experienced in managing and directing teams of various sizes
  • Proven Program and Project Manager
  • Managed multi - million dollar projects
  • Excellent Communicator
  • Report to senior executives including CIO, CFO, IT executives
  • Recognized Business Intelligence Expert
  • Won Oracle’s 2007Excellence
  • Seasoned Solution and Data Architect
  • Deployed over a dozen data warehouse and BI projects
  • IT Professional
  • Well versed in SDLC, OLTP and OLAP processes
  • CRM, Marketing, Oracle Sales, and Service expertise

SKILL:

Program Management skills: Led full development life cycle (FDLC) on numerous initiatives including planning and budgeting; project, resource and issues management

Information Management skills: Expert in data warehousing concepts, business intelligence strategies and approaches, and data management challenges and solutions

Business Intelligence: Oracle Business Intelligence Enterprise Edition (10.1.3.4)/ Siebel Analytics (7.8), MicroStrategy, Cognos, Business Objects

Database Environments: Oracle (10g), MS SQL Server, Teradata, Netezza

Tools: Various data warehousing, modeling and ETL tools Informatica (7.4, 8.1), ErWin, TOAD, E.piphany, KXEN, etc.

Programming and technologies: PL/SQL, batch and transaction processing programs in C, Unix shell scripting

EXPERIENCE:

Confidential, Raleigh, NC

Business Intelligence Solutions Architect

Responsibilities:

  • Worked with management to secure funding for the project (Created investment committee proposals, conducted product demonstrations to senior executives, performed build versus buy analysis)
  • Deployed a full BI project within six months with contact center-focused data
  • Provided visibility to key business metrics including Contact Center performance and Service Request analysis
  • Replaced multiple legacy reporting and analysis systems and leverages the out-of-box, rapid-deployment Oracle Business Intelligence Enterprise Edition (OBIEE) components
  • Architected overall solution, and provided subject matter expertise to other BI initiatives

Confidential, Davidson, NC

Reporting Architect

Responsibilities:

  • My team has successfully implemented the first three phases of the project using Siebel Analytics (Oracle Business Intelligence) on time and on budget
  • As thought-leader for BI, developed sector-wide reporting strategy and approach for next 5-years
  • Conducted meetings with senior executives to understand business needs, discuss project options and budgets
  • Planned and deployed business intelligence solutions across the organization including multiple levels of functional and data quality assurance testing
  • Initiated and managed multiple work streams to provide functional data marts to satisfy business requirements
  • Managed a multi-million dollar budget, a team of 10+ people and multiple vendors and contractors
  • Conducted interviews with business teams and negotiated with business unit management on scope and timelines
  • Mentored and managed direct reports as well as personnel who were only partially assigned to the projects

Confidential, Minneapolis, MN; San Francisco, CA; Charlotte, NC

Senior Manager

Responsibilities:

  • Financial Services: workplace investing, mortgage banking, credit card services, international and online banking
  • High Tech: networks, applications, web, semiconductors, games
  • Healthcare: healthcare management
  • Manufacturing: industrial technologies, check printing
  • Telecommunications: wireline and wireless
  • Government
  • Strategy Assessment and Roadmap Creation
  • People and Transition Management - Business Relationship Management, Department Management
  • Marketing Team Service and Support - Campaign Management
  • Data Warehouse Implementations - Customer Insight, Business Intelligence and Reporting

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