System Support Analyst Iii Resume
4.00/5 (Submit Your Rating)
Winston-salem, NC
SUMMARY:
- To obtain a managerial position that will utilize my education and my extensive work experience in Project Management, Business Processes Implementation Consulting, IT, Procurement, Supply Chain, Auditing and Finance.
TECHNICAL SKILLS:
- MS Office Applications
- Rightfax
- UPS Campus Ship
- ERP systems
- SAP
- Micro Strategy
- SQL
- Contract Management System
- SmartSolve Pilgrim Software
- Visio
- MS
PROFESSIONAL EXPERIENCE:
Confidential, Winston, NC
System Support Analyst III
Responsibilities:
- Consults and provides influential leadership to project managers and project teams towards successful implementation planning, solution preparation, delivery to the field, and measurement of initiatives that are the most highly complex and strategic in nature.
- Provides matrix leadership to cross - functional teams to accomplish project tasks and goals. Evaluates current business environment to determining the most effective implementation strategy. Ensures appropriate impact to normal business operations.
- Collaborates with project managers to define projects /goals, design the appropriate change focused communications and identify the learning business process model and/or timing/bundling for implementations.
- Assists in determining size, scope, impacts, risk, budget and strategy for initiatives that are corporate wide and have substantial impact to the bottom line; presenting for senior management review.
- Provides consultation, requirements, tools, direction and oversight to business units performing their own solution preparation (for less complex projects) to ensure standards are met. May also be responsible to miscellaneous business administrative initiatives.
Confidential, Winston, NC
System Support Analyst III
Responsibilities:
- Project Manager Lead for transformation initiatives and implemented Procurement Spend Management system. System manager and administrator for Confidential platform and other Procurement tools
- Internal Confidential Subject Matter Expert providing Best-in-Class implementation of Sourcing, Contract Management and Supplier Performance Management Modules.
- Liaison between Procurement department and Information Management team. Support the design, implementation and upgrade of systems such as SAP, BI/BW.
- Recognized leader for inter-country negotiations, transformational strategies, procedural/tool optimization and raising staff capabilities. Conduct testing of Procurement processes and procedure for internal and Act/ audit compliance
Procurement Specialist
Responsibilities:
- Manage a portfolio of multiple small to large complex procurement projects that requires significant experience and expertise in wide variety of procurement skills and knowledge in four divisions of Confidential Procurement department-MRO, Marketing, Services and IT areas.
- Assist in the end-to-end procurement process including market studies, sourcing analyses, Request for Information (RFI), Request for Proposal (RFP) or Request for Quote (RFQ)
- Manage vendor’s relationships of outsource initiatives.
- Maintain files and records of contracts, materials, bids, prices, specifications, orders, receipts inventories and deliveries for departmental and Act/ audit compliance.
- Serve as internal SAP super user for department and internal/external clients. Work in Business Intelligence Warehouse running queries and reports.
- Administrator of procurement website, grant access to suppliers retrieving purchase orders electronically.
Verification Analyst
Responsibilities:
- Verified and balanced large wholesale account discounts in excess of $3 million per week
- Reviewed the accuracy, completeness and validity of retail account payment requests against Sales Discounting program requirements and retail account contract information
- Ensured that all submitted payment documents were valid against discounting payment requirement
- Resolved discrepancies between requested amount and discounting requirements for identifying payment trends and developing payment forecasts
