SUMMARY:

• Implemented large ERP financials and logistics, CRM, Wealth and Asset Management projects. Established and adhered to KPIs, ensured benefits in terms of revenue, saves, cost avoidance, automation, controls and legacy retirement
• Usually follow classical PMI, Agile/Scrum, SAFe, SAP ASAP/Activate methodologies under matrix setup.
• Adept at overseeing multiple simultaneous initiatives; capabilities include but not limited to: charter, SOW, managing stakeholders, blueprint, fit/gap, cost/benefit, RACI, WBS, testing, mitigating issues & risk, executive summaries.
• Expertise in planning, prioritizing, budgeting, cross - program scope vs timeline vs releases, go-lives and value realization.
• Modernized application architecture for on premise and spearheaded Cloud and Big Data adoption
• Implemented divestiture and merger driven large complex IT transformations

TECHNICAL SKILLS:

Program & Project Management: Vision & Planning - Stakeholder, Risk & Change Management - Prioritization & Budgets - Process Improvement - Vendor Management - Thought Leadership & Innovation - Mentoring & Staff development - Application Architecture - Dev modernization - Data & analytics - Cloud Transformations - ERP & CRM

PROFESSIONAL EXPERIENCE:

Confidential, Newark, Delaware

Director/Program Manager

Responsibilities:

• Oversee wealth management aligned efficiency and mandated programs ensuring benefits realization across North America, Europe, Asia, and Geneva. Partner with business and technology sponsors to prioritize, allocate and manage budget, negotiating scope, deliverables and efficiency gains.
• Demonstrated success in setting vision and strategy, creating prioritized roadmaps, projecting realistic costs and leading cross functional global teams, and ensuring business KPI. Strong ability to drive projects from concept through execution to customer acceptance and steady-state operations. Turn-around of crisis over budget and behind schedule projects.
• Innovation program lead. Partnered with executives sponsors, led innovation minded volunteers’ team to run ideation, hackathons, internal conference for 2000 employees with topics like Agile, Cloud, Big Data, AI & ML, block chain
• Expertise in satisfying business requirements while catering to strategic technology modernization goals of Cloud, Big Data, continuous delivery & DevOps.
• Salient initiatives include CRM case & Voice Biometrics, Asset Servicing automation, Digital self-service for clients, workflow enhancements, operations analytics, robotic process automation, regulatory T+2 trade settlement etc.
• Communicate effectively and influence with stakeholders. Lead steering committee updates, research and deliver insightful reports to executive leadership, conduct reviews to sustain sponsor confidence. Manage issue and risks.
• Manage teams of project managers, architects, business analysts, developers to drive deliverables, per scope and quality following an agile cadence.

Confidential

Principal Consultant, Co-founder

Responsibilities:

• Managed and implemented multiple projects at Avaya during, namely project for creation of new buy/sell legal entity in China to penetrate public sector market. Scope included SAP Financials (GL, AR, AP, and fixed assets), tax, Quote to Cash, 3rd party logistics, supply chain, master data governance, global trade compliance, financial and sales reporting.
• Implemented Coupa, a cloud-based procurement management suite, replacing Ariba and saved costs. Scope included integrations with purchase orders, goods receipt/invoice receipt, GL, AP, tax, master data across 30+ countries
• Managed the divestiture driven SAP ERP separation project for Axalta (separating from DuPont in ). Led from ideation stage to implementation for the initial ERP separation from DuPont followed by re-integration of ERP systems with 50+ internal and external enterprise applications serving diverse global user-base across North America, EMEA, and Asia Pac Business scope included functionalities of Finance, Sales to Cash, Supply Chain, Global Trade, Data governance, and Reporting. Ensured seamless business transition within legally mandated timeline
• Managed SAP retail enhancement at PetSmart and achieved stable operations. Business scope comprised finance, store operations, merchandising, replenishment, and supply chain and procurement service supporting 1100 stores.
• Recruit SME teams, brainstorm, strategize and implement overall solution. Managed USD 0.5 to18 million budget and delivery by diverse teams comprising 5 to 60+ resources from North America, LATAM, Europe, India, China, and Australia.
• Led ideation, blueprint workshops, fit-gap, realization /execution, testing, and go-live.
• Led setup of offshore/onsite SAP Center of Excellence setup.
• Advisor to executive management for technology and implementation methodology, maximizing efficiency gains.
• Liaised between business and IT, identified and managed sponsor expectations

Confidential, Philadelphia, Pennsylvania

Senior Manager

Responsibilities:

• Consolidated technology leadership, built in-house center of expertise and realized savings. Recruited and incubated talent to build engineering organization supporting SAP HR & Payroll for 90K employees and USD 7 Billion annual payroll.
• Managed annual budget of 6 million and directed activities of 30+ technology resources
• Oversaw 25+ initiatives enhancing HR & Payroll business functionalities, digital self-service, and user experience.
• Led SAP work-stream for major vendor consolidation and managed service agreement. Managed RACI, onboarding and knowledge transfer achieving predictable sourcing and sustained engineering outcomes at lower costs

Confidential, Philadelphia, Pennsylvania

Manager

Responsibilities: Projects Management, Engagement Management Thought Leadership

• Implemented ERP & CRM deliverables at various clients. Delivered full cycle CRM and BW implementation as Technology Architect at an automotive client. Scope included CRM sales, analytics with data cleansing, harmonizing, and standardizing.
• Led analysis and delivered vision and strategy, fit-gap, business case and planned roadmap for Financials, Sales and Marketing implementations. Achieved geographically diverse global rollouts.

Confidential

IT Architect

Responsibilities:

• Provided architecture and hands-on design, development and DBA expertise on multiple full cycle implementations supporting business areas like data warehousing, reporting, Order-to-Cash, CRM, B2B Sales, Supply Chain