Force.com Analyst Resume Bridgewater, NJ - Hire IT People

CAREER OVERVIEW:

My experience with Enterprise and Commercial CRM projects including project management, soft development, and testing gives me the background to meet and exceed customer expectations. I am a Salesforce architect with 15 years of experience in the IT field with architecture, design and hands on development experience. I have been working with Cloud solutions on Salesforce.com/Force.com for around five years. I enhanced Contract Management functionality with Apex triggers, Visualforce pages and designed proposals outlining options for migration to the cloud.

TECHNICAL SKILLS:

SFDC Program Management using Agile Rally, JIRA, Force.com Migration Tool, Marketing Campaign/Lead Management using SilverPop, Apex Integration via Salesforce API Web Services with third party service providers such as Tableau and SAVO, SSO/SAML, and process automation via Apex triggers, flow, approval processes, workflow rules, HTML, CSS and Salesforce System Administration, including user roles, profiles, sales teams and account teams, data model development and UAT testing.

HISTORY:

Force.com Analyst

Confidential, Bridgewater, NJ

Responsibilities:

Integration with multiple platforms
Visualforce UI
Master Data Management (MDM)

Force.com Developer

Confidential, Trenton, NJ

Responsibilities:

Medicaid Special Needs Trust Account Management Application - SFDC Government Cloud
Visualforce UI
Integration SFDC/Molina Rec/Medicaid Eligibility/Shared Data Warehouse/Death File

SFDC Lead

Confidential, Ann Arbor, MI

Responsibilities:

Cornerstone Learning Management System - Project Manager
Product Platform Migration Tracking - SFDC Architect
Apttus Quote to Cash - SFDC Architect
SilverPop - SFDC Architect

Confidential

Project Manager, Parsippany, NJ

Responsibilities:

Mailbox consolidation (Email to Case) to Web to Case project manager
Upgraded SFDC In-house Project Management Application to include advanced Project Trend Analytics and hour tracking
SFDC configuration, workflow rules, and hour tracking update triggers.
SFDC Reports & Dashboards
Force.com Migration Tool
Git/Jenkins Versioning Control

Confidential

Solutions Architect, Atlanta, GA

Responsibilities:

Conducting Business Process Reviews with clients to identify business processes, functional requirements, and project scope.
Create Report of Findings and Solution Design documents.
SFDC configuration, workflow rules, approval processes, and lead assignment rules
SFDC Reports & Dashboards
Data Migration
User Training.

Confidential

Solutions Architect, East Brunswick, NJ

Responsibilities:

Designing triggers and Visualforce pages for data importing and field updates.
Analyzing business processes and creating functional specifications for Salesforce applications such as account management and sales forecasting analytics.
Managed Agile projects with Rally Project Management Software

Confidential, Miami, FL

Salesforce Consultant

Responsibilities:

Customize role hierarchy and user profiles
Advanced Sales Dashboards and Reports
Implemented Loan and Expense Report Approval processes
Created html email templates, custom buttons, and custom links
Imported accounts, opportunities, and selling teams via DataLoader
Provided Quality Assurance via testing in production and sandbox instances
Optimized user experience of Reports, Dashboards, and Content areas.
Developed strategies to handle data discrepancies and data quality problems
Monitored and analyze site metrics, system performance, and user activity
Defined and documented requirements, processes and governance.
Managed Salesforce security including roles, profiles, sharing rules, workflows and groups.
Participated in cross-functional teams addressing strategic business issues.
Salesforce for Outlook configuration and training
Implemented Salesforce document handling.
Managed Apex triggers and API Web Services to Great Plains and Confidential
Flows, workflow rules, and validation rules
Customized data model to support loan origination forms.

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Force.com Analyst Resume

Bridgewater, NJ

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