PROFESSIONAL SUMMARY:

• Over Seventeen (17) years of Professional Experience in IT Consulting as a Principal Systems Architect Implementing Software solutions for Global Companies.
• My experience snapshot includes working for Business Sectors like Manufacturing, Media, Financials, Retail, Medical Devices Industries.
• Seventeen years of IT consulting Experience includes handling roles like Software Developer, DevOps - Engineer IV, Program Manager-DevOps, Application Lifecycle Management (ALM) Architect, Confidential Architect, Application Performance Architect & Developer.
• Plan ongoing routine application maintenance tasks. Establishes requirements, methods and procedures for routine maintenance.
• Apply Patches and upgrade to newer version for application running on both Windows and Linux environments.
• Provide production support for Applications(Java,SAP,JDE) running on both Windows and Linux servers, Including 24x7 support. Worked as Site reliability engineer for productions applications.
• Plan Application outages, coordinate with teams and end users on scheduling outages.
• Monitor Server performance, usage stats both in Production and Non Prod and take preventive actions. schedule installation of new modules, upgrades and fixes to the production environment before applying in Test and staging environments.
• Develop contingency plans including reliable backup and restore procedures.
• Identify continuity/disaster recovery risks and mitigation plans and Develop Disaster recovery (DR)plans
• Coordinate communication and activities between technical teams and end user’s.
• Design Enterprise strategy for Continuous Integration, Continuous Deployment and Continuous Testing
• Implement tools for Continuous Integration, Continuous Deployment and Continuous Testing.
• Provide business, data, application and technology consulting for IT team members and business partners.
• Provide technical leadership and guidance to the IT teams for project level architecture and design work.
• Review and approve project level architecture and designs for IT projects and create these artifacts as needed on large, complex initiatives.
• Work with vendors to resolve problems and develop solutions. Evaluate vendor solutions to ensure compliance with requirements.
• Evaluates new application packages and tools and perform research on best practices. Provide recommendations for the solutions.
• Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes).
• Analyze End user operations to understand their strengths and weaknesses to uncover opportunities for improvements.
• Works closely with Enterprise architects to assure all systems are in line with long-term strategy.
• Install and configures solutions. Develop custom integration solutions including major enhancements
• Assist in defining DevOps and quality guidelines and standards
• Contribute to and review deployment plans. Work with Release Management to ensure modules are production ready.
• Incident Management and Monitor Production ticket Queue and respond using Service Now.
• Install, Configure & Administer Splunk for Log Monitoring.
• Install and Configure Docker Container
• Excellent Coding skills in SQL, C, Powershell, Ruby,Java Script,VB Script.
• Excellent working experience in Chef & Puppet tools.
• Excellent troubleshooting skills in Windows 2008/2012, Hardware,Storage and virtualization environments.
• Expert level experience & SME in windows based Application Integration and engineering design.
• Extensive experience(10+yrs) working in shared services environment handling multiple projects simultaneously.
• Confidential - Enterprise One (E1) Implementation and Support.
• Perform Patch Updates and plan outages for JDE-E1
• Plan Backup and restore strategy for Confidential -E1 Implementation.
• Business Process management ( Confidential ) Architect.
• PRPC Admin and Implementation Specialist.
• Design deployment Architecture for PEGA Implementation
• Implement PRPC Best -Practices and PEGA Guardrails
• Identify Hardware for PEGA Implementation.
• Co-ordinate with teams and management for smooth Implementation of PEGA solution.
• Installation and configuration of PEGA (5.1,6.x, 7.x) in Dev, Test, Performance and prod environment
• Perform Updates and Upgrades of PEGA Implementations.
• Design & Implement HA(High Availability Architecture) for PEGA Clients
• Install Server security s for PEGA
• Configure Load balancer for PEGA Nodes
• Configure LDAP for PEGA Implementation.
• Develop DR (Disaster Recovery Plan) for PEGA Implementation.
• DB & App server Backup and Restore for PEGA.
• Monitor Performance and perform Corrective & preventive actions.
• Monitor Logs and carry on Corrective & preventive actions..
• Design and develop Enterprise business processes using PEGA .
• Evaluate the Test Management Framework of PRPC
• Help Development team to develop the business process
• Issue Alerts and handle PEGA post Implementation & Migration support.
• Conduct Design Reviews, Code Reviews on a regular basis
• Migrating Test Director 8.0 to Quality Center 9.2
• Configuring Genilogix Esig solution for Quality Center 9.2
• Handle outages; provide HP ALM 11.0,12.2 & 12.5 availability as per SLA s.
• Upgrade Mercury Tools, apply patches and validate to maintain validated state.
• TestDirector 7.6, 8.0,Quality Center 9.0,9.2 Administration and customizing for the Project requirements. (Setting Up TestDirector 7.6, 8.0 Servers for Global Access).
• Install and administer HP ALM,HP Performance center in Cluster for HA(High Availability)
• Configure load balancer and Install security s.
• Sitescope Administration, Monitoring and manage alerts.
• WinRunner 7.5 License Server Administration.
• QTP script development, execution of batch scripts and reporting the results
• QTP License Server Administration.
• Migration of HP ALM Tools to HP Cloud
• Migration of IBM ALM Tools to IBM Cloud
• Configure Cloud windows SQL servers, Windows App servers, RHEL(Linux) servers for Enterprise usage.
• POC of Azure, AWS, IBM and HP Cloud offerings for use by the Enterprise.
• Managing testing activities for a huge SAP Implementation for Medtronic using TestDirector 8.0 & Quality Center 9.2 with a global user base of 4500.
• Designing Esig approval process using TestDirector 8.0 & Quality Center 9.2 Esig Addin.
• Managing the 24X7 support team for TestDirector 8.0 & Quality Center 9.2 for global users.
• Managing multiple teams both onshore and offshore simultaneously executing multiple project.
• Design, development and execution of load/performance scripts for web and SAP protocols using LoadRunner 8.0/8.1 and analyzing performance results.
• Conducted 1000 + load tests using LoadRunner tool and analyzed performance results
• Design, development and execution of functional automation test scripts for web using WinRunner 7.5.
• Design, development and execution of functional test scripts for SAP using QTP.
• Administering Citrix for global access of non Medtronic network users for TestDirector.
• Validating the applications against the SOX, CFR 21 Part 11 & HIPPA requirements.
• Validating the applications against the Regulatory and Compliance requirements..
• Managing Mercury Interactive Tools(Now HP), vendor relationship and licensing.
• Responsible in setting up Manual and automation QA test department for fortune 100 clients
• Responsible in analyzing cost-benefit analysis of automation tools and successfully implementing them for fortune 100 clients.
• Responsible in laying out QA processes at an organizational level and successfully implementing them in the businesses for fortune 100 clients.
• Conduct s on HP ALM,HP Performance Center.
• Managing large onsite /offshore test teams for the customer.
• HP Business Service Management Install, Configure and Monitor.
• HP Performance Center Administrator and Subject Matter Expert.
• Install & Configure HP Performance Center11.0 for the enterprise.
• Upgrade HP Performance Center from 11.0 to 12.2
• Design and code reusable load runner-scripting framework using VUGEN.
• IT teams on HP Performance Center.
• Perform load test and analyse test results.
• Train IT teams on finding bottlenecks and interpreting the results.
• Performance Test Management and Co-ordination with all IT teams.
• Demo results to stake holders, host Performance issue resolution meeting.
• Estimate Performance Test Efforts for Various projects.
• Document Performance Test SOW’s. Issue Performance Qualification Plan.
• Develop Load Runner Scripts Based on the Business Scenarios identified.
• Generate Performance Test Analysis Reports.
• Analyze Performance Analysis Graphs for Bottlenecks. Discuss the Performance Issues with the Team.

TECHNICAL SUMMARY:

• LoadRunner
• WinRunner
• Quick Test Professional
• TestDirector /QualityCenter
• MSWAS
• Astra Load Test
• Clear Quest /RTC,RRC
• PVCS Tracker
• Capacity Planning and sizing
• Rational Rose
• UML
• Citrix
• Oracle 7.x/8.x/9.x/10.x
• MS Project
• JSP
• Java Servlets
• JavaScript
• WebLogic
• Basic
• C/C++
• Java
• SQL
• PL/SQL
• TSL
• Model N
• Callidus-TrueComp
• Agile
• VB Script
• HP Performance Center
• XML
• Webservices /WebMethods
• PEGA ADMIN
• Program Management
• Blueprint
• Tasktop
• Cloudera
• Agile
• Azure
• AWS
• IBM Cloud
• HP Cloud
• VUGEN
• HP ALM
• Microsoft TFS 2015
• CheckMK
• UFT
• HP Business Service Management
• Sitescope
• HDFS
• BIGDATA
• Mapreduce
• HBASE
• HUE
• IMPALA
• HP Diagnostics
• SAP BASIS
• NetBackup
• HP Solution Manager
• SCOM
• EMC
• Microsoft Windows 2003/2008/2012 Server
• Windows & Linux Server Monitoring
• Microsoft Windows Clustering
• F5 Load Balancer
• Jenkins

PROFESSIONAL EXPERIENCE:

Confidential

Application Lifecycle Management (ALM) Architect

ALM Tools: HP ALM 11.0,12.2,Blueprint,RRC,RTC,Windows Test Foundation Server 2015

Databases Implemented On: MSSQL Server

Configuration Management: Puppet

Log Monitoring: Splunk

App servers Implemented On: Jboss, Jetty

OS: RHEL(Redhat Enterprise Linux),Windows Servers 2008 & 2012

Responsibilities:

• Install & Configure HP ALM for Enterprise Use
• Upgrade HP ALM 11.x to HP ALM 12.2,Apply Patches and Maintain Validated State
• Design and Implement High Availability (HA) Architecture for HP ALM
• Deploy Packages to ALM Cluster on HP Cloud.
• Deploy Packages to IBM ALM Servers Servers on IBM Cloud.
• Migrate HP ALM 11.0 to11.5
• Install and Configure Puppet Master and agents for Configuration Management of Dev, Test and Production servers.
• Integrate Jenkins and Puppet for Continuous Deployment.
• Migrate HP ALM 11.5 to 12.20
• Provide user access and monitor user activity.
• Install HP ALM Patches and handle Outages.
• Provide HP ALM Support and resolve user Issues.
• HP ALM User Security Administration.
• Monitoring Logs and Troubleshooting Issues.
• Escalating Issues to HP Support when Necessary and resolving them.
• Configuring Genilogix Esig solution for HP ALM
• Create HP ALM Projects and apply Templates.
• Design HP ALM Templates and Write WorkFlows.
• Write SQL queries and generate reports against ALM Database.
• Install and administer HP Performance center
• Sitescope Install, Monitoring,Administration and manage alerts.
• Integrate HP ALM with RTC,SVN,TFS,Blueprint,TFS and HP Performance Center.
• Synchronize Defects using HP ALM Synchronization tool.
• Install HP ALM Sprinter
• Design and Implement Esig Approval Process for HP ALM using HP ALM Workflows.
• UFT License Server Administartion.
• WinRunner 7.5 License Server Administration.
• QTP License Server Administration.
• Designing Esig approval process using TestDirector 8.0 & Quality Center 9.2 Esig Addin.
• Managing the 24X7 support team for HP ALM for global users with Different layers of Support Escalation .
• Install and Configure Windows Team Foundation Server 2015.
• Administer Team Foundation Server.
• Provide Tech Support for TFS and perform restore & Backups as needed.
• Migration of HP ALM to HP Cloud and administering it.
• Manage Source control using Git.
• Conduct and Participate scrum meetings.

Confidential

Application Performance Architect

Performance Tools: Loadrunner, HP Performance Center 11.x,12.x,Business Service ManagementHP Diagnostics,Sitescope

Responsibilities:

• HP Performance Center Administrator and Subject Matter Expert.
• Install & Configure HP Performance Center11.0 for the enterprise.
• Create Projects and apply workflow.
• Customize Projects and provide access.
• Upgrade HP Performance Center from 11.0 to 12.2
• Apply Patches and install upgrades.
• Back up and Recovery of HP Performance Center.
• Monitor Logs and resolve Issues.
• Monitor Server performance and Agents .
• Design Disaster Recovery Plan and Implement when necessary
• Develop Load Runner Scripts Based on the Business Scenarios identified.
• Run the Performance Test.
• Generate Performance Test Analysis Reports.
• Analyze Performance Analysis Graphs for Bottlenecks. Discuss the Performance Issues with the Team.
• Configuration management of 500+ Nodes using puppet.
• Code Power shell scripts as necessary.
• Source control management using Git

Confidential

PEGA Architect

Environment: PEGA PRPC 7.1.7, Java, Jboss, Windows server 2008,MS SQL

Responsibilities:

• Analyzing existing Confidential Solution
• Perform Cost/Benefit Analysis against the existing Confidential and PEGA Solution
• Perform POC for PEGA Confidential
• Install and Configure PEGA as part of POC
• Design and develop Confidential processes as part of POC and demo to the leadership.

Confidential

Associate Architect

Responsibilities:

• Performed compliance upgrade
• Estimations
• Environment consideration
• Supporting WebSphere and Java Upgrades as part of Environment support.
• Database Preparation for split schema approach.
• Upgraded from single schema to split-schema configuration
• Worked on Property files like migrateSystem.properties, setupDatabase.properties
• Coordinated Implementation plan with DBA's and Web Resources
• Ran Post Upgrade Wizard and Post Upgrade Tasks
• Out-of-the place upgrade methodology with one data base
• Converted all Traditional Portals to Composite and Case manager portals
• Worked with Pega on multiple SR's
• Fixed Number of UI issues
• Install and Configure Puppet Master and Agents for Configuration management.
• Code Ruby scripts as necessary for Configuration management.

Environment: PEGA PRPC 7.1.1, Java, Web Logic, Oracle 11i, HTML, Java Script, JSP

Pega Senior Systems Architect

Confidential

Responsibilities:

• Analyzing existing applications
• Upgrading PRPC v6.1 SP2 to Pega ML 7.1.1
• Perform Code Reviews.
• Integrate with external applications.
• Build Integration Services.
• Worked on user interface problems, alignments and display problems.
• Developed flows to execute Clients requirements.
• Worked on Soap Services.
• Worked on LDAP Authentication.

Confidential

Responsibilities:

• Hardware Qualification.
• Installation and configuration of PRPC 5.1 for Dev, Test, Performance and prod environment
• Perform software Qualification of the servers.
• Design and develop Enterprise business processes.
• Evaluate the Test Management Framework of PRPC
• Help Development team to develop the business process
• Design Test Strategy, develop Test Cases and execute Test.
• Develop Performance automated test scripts using load runner.
• Performance Test using HP Performance Center and analyze results
• Troubleshoot issues related PRPC clients, install server patches on PRPC.
• Deployment of PRPC application.
• Co-ordinate DB and app server backups
• Issue IQ, OQ and PQ plans and Reports as necessary.
• HP Performance Center Administrator and Subject Matter Expert.
• Implement HP Performance Center for the enterprise.
• Design and code a reusable load runner-scripting framework.
• Confidential IT team on HP Performance Center.
• Perform load test and analyse test results.
• Train IT teams on finding bottlenecks and reading the results.
• Performance Test Management and Co-ordination with all IT teams.
• Demo results to stake holders, host Performance issue resolution meeting.
• Estimate Performance Test Efforts for Various projects.
• Document Performance Test SOW’s.
• Resolve and fix issues related to QTP Scripts

Confidential

PRPC Admin & Business Process Management Architect

Responsibilities:

• Tools evaluation and cost/Benefit analysis.
• Hardware Qualification.
• Installation and configuration of PRPC 5.1 for Dev, Test, Performance and prod environment
• Perform software Qualification of the servers.
• Design and develop Enterprise business processes.
• Help Development team to develop the business process
• Design Test Strategy, develop Test Cases and execute Test.
• Develop Performance automated test scripts using load runner.
• Performance Test using HP Performance Center and analyze results
• Troubleshoot issues related PRPC clients, install server patches on PRPC.
• Deployment of PRPC application.
• Co-ordinate DB and app server backups.
• Issue IQ, OQ and PQ plans and Reports as necessary.

Confidential

Tech Program Manager

Responsibilities:

• JDE Enterprise One Implementation and Support.
• Upgrade Patches and plan backup and restore activities for JDE E1 .
• Troubleshoot access related Issues with JD E1.
• Quality Center 9.2 Administartor and Subject Matter Expert
• Test Management for Oracle Confidential Enterprise One(E1) Implementation
• Design and Develop testing Methodology in Quality Center for Oracle Confidential Enterprise One(E1) Implementation
• Design Defect Lifecycle for Oracle Confidential Enterprise One (E1) Implementation using Quality Center 9.2
• Requirements Traceability Matrix using Quality Center 9.2
• Provide support and Troubleshoot issues with Quality Center 9.2 tool.
• Install Patches for Quality Center 9.0 as part of Upgrades.
• Create Quality Center 9.2 projects and design work flows using script editor.
• Issue Test Plans for Oracle Confidential Enterprise One(E1) Implementation Phases.
• Generate Reports and Graphs and update Test Progress to the Leadership.
• Design eSig Validation process for Genelogix implementation.
• Install Genelogix eSig Accelerator for Quality Center 9.2
• Conduct sessions for users on Quality Center 9.2 and maintain records for compliance.
• Design and Develop Business Scenarios for Plan to Make(PTM),Procure to Pay(PTP) and Order to Cash(OTC) teams.
• Conduct Defect Status meetings and bug fix sessions.
• Improve Existing Gore processes and demo them to the Leadership for approval.
• Design and Develop testing Methodology for Gore Medical as per Regulatory norms.
• Implement Agile Methodology and conduct Scrum Meetings.
• Install Quality Center 9.2 for Global Enterprise access
• Configure Quality Center 9.2 as per Enterprise requirements
• Create Projects and customize as per project requirements
• Co-ordinate with HP Mercury for License needs and tool issues
• Install Patches & Maintain Validated state
• Backup and Recovery of Quality Center 9.2 Projects
• Install and maintain the Genelogix eSig Accelerator
• Support the tool and Trouble shoot issues
• User Management and Security
• Conduct sessions on Quality Center 9.2 and maintain record.
• Design the Performance test strategy
• Develop scripts for Performance test using LoadRunner VuGen
• Build controller scenarios.
• Execute the test with virtual users.
• Host the performance Analysis meetings and find out the performance bottlenecks.
• Issue Performance Test Summary reports.
• Demo Cost benefits on introducing the QTP tool to the organization
• Co-ordinate with HP Mercury and procure the tool
• Install(Server) and configure the tool for Organizational use
• Design,Develop and Execute functional business scenarios.
• Issues Results Summary Report.
• Effort Estimation
• Design Test Strategy and Defect Life Cycle
• Conducting IQ, OQ and PQ
• Write Test Scripts
• Create Test sets and execute them
• Report Defects
• Manage the Defect lifecycle
• Issue Test Progress reports
• Manage Test teams onsite and offsite.
• Train users as Necessary on Test Methodolgy (SDVLC) and Test Management tools(Quality Center).
• Conduct Regression.
• Regquirements management and traceability

Environment: Quality Center 9.0, QTP, LoadRunner, Genelogix eSig Accelerator,, IIS 6.0