SUMMARY:

• Having 14 years of professional experience in Information Technology industry on performing Architecture and Design, System Integration, Infrastructure Setup, Development, Maintenance, Production Support and Re - Engineering projects using EAI Technologies, Salesforce CRM Rollouts, ETL and Web technologies. Result oriented and self-driven individual having excellent communication and mediation skills. Extensive on-hands experience in business and technical integration inside Telecom, Finance, Aviation, Retail, Manufacturing and Government Services.
• Extensive experience in implementing end to end CRM solutions on Salesforce platform in defining the requirements, design and development, data migration and integration with third party tools and add-ons.
• Extensive experience in Enterprise Application Integration using TIBCO suite of Products and IBM Websphere MQ on both UNIX and Windows platforms. Expertise in developing BPM workflow using TIBCO iProcess suite of products
• Experience on designing & building integration solution on Java and .NET environment and good exposure to J2EE products
• Expertise in Business Process Management (BPM), Service Oriented Architecture (SOA) principles.
• Experience in being part of Center of Competence (COC) and Integration Competency Center (ICC), developing Standards, Methodologies and Processes.
• Experience in setting up Market Data hub /Data Analytics / Data distribution / centralization solutions for Enterprise data
• Well-acquainted with the Software Development Life Cycle (SDLC) -- Customization, Development, Implementation, Production Support and Upgrade. Also has worked on implementations using Waterfall and Agile Methodologies.
• Worked with World Largest Tibco Clients like Telstra, GE, Confidential and Govt of California and had been part of largest middleware implementations & best practices. Have very good client interfacing skills, written and oral communication skills
• Developed Standards and Guidelines, Reusable frameworks, Knowledge Bodies and Whitepapers.
• Capable to research and explore the new leading Technologies.
• Knowledge transfer and Mentoring people on TIBCO Active Enterprise suite products and EAI technologies.
• Outstanding ability to work under pressure and worked on multiple projects at a time

PROFESSIONAL EXPERIENCE:

Confidential, Costa Mesa, CA

Salesforce Lead / Consultant

Responsibilities:

• Strong understanding of Salesforce’s capabilities and limitations and can clearly communicate to the stakeholders.
• Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.
• Analyzes business processes, functions and procedures to determine the most effective business systems technology to meet the needs of the organization.
• Implementation on SFDC Sales Cloud on application design, architecture and development on Force.com platform using APEX and Visual Force
• Implementation of webservices, REST API and implementing common integration patterns between Force.com, ERP and CRM systems and using middleware
• Implemented several Integration components for SFDC (e.g. SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders, etc.)
• Ability to define data migration strategies considering data volumes, environments and define data migration approach
• Experience in migration of SFDC objects, metadata among SFDC environments and sound understanding on complex ETL and data migration practices
• Perform rapid analysis and decomposition of complex business information into technical process components.
• Perform business process modelling, User experience modeling and basic technical architecture diagramming.
• Interpret technical and business strategy roadmaps and apply a detailed technical solution.
• Work with cross-functional project teams and fostering good relationships building and demonstrating prototypes in Salesforce.
• Effectively leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)
• Experience in agile project execution methodologies

Environment: Sales cloud, Service Cloud, Marketing Cloud, Communities and Mobile, Platform development. Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, REST API, Callouts, Web Services, SOQL, XML, JavaScript, Inbound and outbound messaging, SFDC Data loaders, Inside sales, Marketo.

Confidential, Lancaster, PA

Integration Consultant

Responsibilities:

• Architect & Design the interfaces inbound and outbound interfaces and involve various stakeholders and set the right expectation
• Implemented integration interfaces to sync the SAP material management module with Salesforce CRM
• Develop the interfaces and use the Salesforce APIs to upsert or create the data in Salesforce.com
• Plan and track the various project milestones and proactively identify & communicate the potential risks and issues through issue tracker and change tracker
• Test, Deploy the solution in Test and Prod environments and follow the process
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Developed and deployed workflows and approval processes for opportunities and products / assets management.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Created Formula Fields, Validation Rules for the flexibility and functionality of force platform application.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Worked in agile environment, as of solving the issues within deadlines.
• Created and used Email templates in HTML and Visual force.
• Worked with Apex Data loader for loading the Leads, Opportunities and their related activities into Salesforce

Environment: Salesforce.com, Soap Webservices, API, Data migration, TIBCO EMS, BW, TRA, Administrator, Hawk, Designer, Oracle 10g, MS SQL Server 10, SQL developer, XML Canon, Visio, windows, EDI, SAP

Confidential, Stamford, CT

Senior Tibco Developer / Integration Consultant

• Worked on multiple business initiatives and designed and developed BPM solutions for highly complex requirements. One specific initiative is implementing Enterprise Data Distribution and Market Data Distribution solutions from point zero. It involves developing ESB services as interface between clients and enterprise data repository and bringing various market data entities (Fx Rate, Ratings, Index..) from market data providers such as Reuters, Bloomberg into Enterprise repository in order for distribution. This is one of the perfect implementation of providing enterprise data to any consumers through a single and simplified gateway.
• Designed and developed various integration solutions with various systems. Developed services for complex business requirements such as Batch and Rule Validation. Defined interface design for reusable and common services for Enterprise data distribution and Centralization solution. Design & Build integration frame woks to connect Market Data Providers such as Bloomberg and Reuters. Performed various POCs for building business validation rules using iProcess analytics and reusable modules.

Environment: TIBCO EMS, BW, Rendezvous, TRA, Administrator, Hawk, Designer, TIBCO iProcess suiteBusiness Studio, Oracle 10g, Oracle SQL developer, Java, VISIO, Eclipse, shell scripting, unix, windows.

Confidential, Rockville, MD

TIBCO Consultant

Responsibilities:

• Define the requirements for messaging solution
• Analyze the messaging solution and define the architecture - Best practices for Installation, configuration, administration, authentication / authorization, Monitoring
• Developed Interfaces using TIBCO BW for data transformation. Define Messaging Client APIs and build using .Net and Java
• Build supporting applications using Java and .Net. Design & Develop multiple applications such as EMSADMIN, STATSDBLOADER, EMSALERTER, EMSMsgBROWSER
• Document standards and practice Setup the messaging infrastructure
• Install the TIBCO EMS and configure in FT mode on Veritas CFS

Environment: TIBCO EMS, BW, Rendezvous, TRA, Administrator, Hawk, Designer, Oracle 10g, Oracle SQL developer, Java, .Net framework 3.5, C#, ASP.NET, Visual Studio, VISIO, Eclipse, Mule ESB, IIS, Erwin, perl, shell scripting, unix, linux, windows.

Confidential, Kansas City, MO

Technical Lead

• The objective of this project is to build the myBlock portal solution to provide customized view to enterprise data to the users. As part of this project, portal solution is integrated with Vignette Content Management system and many other applications to provide single point of access to enterprise data and provide better look and feel to the user. Various Integration services built using SOA based frameworks using TIBCO BW, and integrated in Portal solution adhering the Integration Competency Center(ICC) standards.
• Demonstrated the Tibco portal capabilities, Derive and device the portal standards and implementation plans for rollouts, Derived Portal initiative and strategy. Developed and deployed various portlets such as SOAP, XML, IFrame, HTML, DB passthrough portlets. Created SOAP portlets by consuming services built using TIBCO Business Works for Auto Hiring processes, status, send notification services. Used Smart Portal Kit (SPK) to create Portlet items and performed POCs for content publisher portlets, GI/Ajax Portlets, Customization & Personalization for weather, stock and news feeds and presented to ICC.

Environment: TIBCO Portal Builder 5x, Oracle, Apache/Tomcat, Adobe Dreamweaver, Tibco Administrator, Business Works, EMS, RV, Hawk, Designer, Vignette Content Management system.

Confidential

TIBCO PSG Consultant

• The objective of this project is to automate the Roll Correction Process using TIBCO iProcess BPM software. As part of BPM Role Correction work flow process, Roll Correction Process Workflow is defined and Integration services are developed to Integrate the Vignette Content management system with BPM flow. Integration Services are utilized to search, attach and view documents from iProcess workflow.
• Tibco iProcess yielded very high customer satisfaction and the entire process time for a case brought down to more than a month to 5days and most of the paper work has been discontinued.
• Understand the AS-IS process for Roll Correction Workflow, Build TO-BE scenarios for Roll Correction Process using TIBCO Business Studio and present it to Subject Matter Experts & Recommend the improvements to the process
• Follow BPM standards & Build the work flow and Test & deploy in iProcess engine, Developed Access Control groups & Integration services to integrate the workflow with external applications. Develop various design approaches for Vignette ECM Integration and deliver a design document. Development of Integration solution using ASP NET platform & Test & Deploy the Integration solution. Created TIBCO BW process for the integration of BPM flow with the external systems

Environment: TIBCO iProcess suite iProcess Server, Workspace, Modeler, Technology Plug-ins, TIBCO Business Studio 2.0, BW, EWS, ASP NET C# Visual Studio 2005, Html, Java Script, SQL Server 2005, Vignette ECM.

Confidential, Atlanta

Integration Consultant

• The Retail Replenishment Project will result in the successful implementation of a new software application (JDA Demand and Replenishment modules) which will provide a more efficient and cost-effective approach to the forecasting and replenishment requirements for the retail store customers. TIBCO supports the implementation of a scalable forecasting and replenishment application (provided by JDA), including integrations with SAP R/3.
• Understanding the existing standards and methodologies of Confidential and develop Interfaces complying to the standards (Error Handling, Logging, Common Components) . Implement Retail replenishment solution using Businessevents for automatic tracking mechanism to capture the products statistics. Build several interfaces for the integration using Tibco business works

Environment: TIBC BW 5.3.2, Designer, EMS, SAP R3 adapter, ADB Adapter, BusinessEvents, Tibco Administrator, Oracle Database

Confidential, Seattle

Technical Lead

• The objective of this implementation is to generate various airplane technical documents, manuals automatically and delivers the documents to customers based on the Service level /Criteria. In this implementation, objective of EAI is to integrate 20+ document authoring systems with My Confidential Fleet where customers can access document electronically.
• Worked on understanding and translating client business requirements into technical specifications. Designed various technical modules of the solution and communicate to client and team members. Defined the Solution architecture and systems design for the proposed integration. Designed MQ objects requirements and created MQ Queue Managers, MQ Queues and MQ channels to connect to the end systems. Developed File Adapter Java application using J2EE stack.

Environment: TIBCO BW, Administrator, Portal Builder, Sun One Web Server, EMS, Hawk, Rendezvous, Websphere MQ, Java, JSP, Servlets, EJB, XML, HP UNIX, Eclipse, Tomcat / Axis, SOAP, PL/SQL, Oracle 9i, VSS UNIX Shell scripting

Confidential

Technical Analyst

• Telstra, a largest telecom service provider in Australia, worked on implementing various implementations at various levels. Some of the teams I had an opportunity to work with
• As part of the transformation program, Infosys setup Integration Competency Center to built integration solutions based on Standards & Methodologies. ICC is a main governing body for all implementations and enhancements.

TECHNICAL SKILLS:

Salesforce CRM: Sales cloud, Service Cloud, Marketing Cloud, Communities and Mobile, Platform development. Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, REST API, Callouts, Web Services, SOQL, XML, JavaScript, Inbound and outbound messaging, SFDC Data loaders, Inside sales, Marketo.

BPM & EAI Technologies: Tibco 6x/ 5x, Rendezvous, EMS, Hawk4.x, Administrator, Designer, Business Works, Smartmapper, BusinessConnect, BusinessEvents, Portal Builder, Message Broker, Integration Manager & Adapters (ADB, File, MQ, Siebel and SAP R3, Remedy), TIBCO iProcess Suite iProcess Server, workspace, Modeler, Technology Plug-ins, TIBCO Business Studio 3.x, IBM WebSphere MQ Server, Salesforce Integration, Talend, Informatica, Mule ESB, Oracle Service Bus, Layer7

Languages and tools: Java, JSP, EJB, ASP NET, C#, JavaScript, Html, Web services, SOAP, XML, UNIX Shell Scripting, Perl, PL/SQL, Visio, TOAD, eclipse, Tivoli, OVO, GH Tester, SoapUI, JMeter, LoadUI, Rtview, WSDL, XSD, XSL, Xpath, UML, BPMN, Splunk, APIGEE, IBM Datapower, Jira, Jenkins.

Database Web & Application Servers: Oracle 9i, Sun One Application Server, Oracle, Db2, SQL Server, Apache /Tomcat, IIS

Version Control: Rational Clear case, VSS, SVN, XML Canon, GIT

Operating Systems: Windows NT/2K, Sun Solaris & HP-UX, Linux

Others: Agile methodology, Scrum, System administration, EAI Environment Setup, Change Management, Problem Management, Capacity Planning, Performance Tuning, SOX 404 Audit, Configuration Management, Vignette Enterprise Content Management System, Disaster Recovery, Software currency Upgrade, Compliance and Auditing, Security & Business continuity Processing.