SAP / IT Change Management & Training Lead Resume

TECHNICAL SKILLS:

SUMMARY:

Change Management Professional with solid experience leading projects and change initiatives to consistently meet objectives on time and on budget. Adept at increasing employee adoption and usage by focusing on the people side of change - including changes to business processes, systems and technology, job roles and organization structures. Background includes creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance.

PROFESSIONAL EXPERIENCE:

Confidential

SAP / IT Change Management & Training Lead

Established and executed readiness strategies to organize, develop and support change leaders and assist them in directing the organization toward new processes, structures and models.
Facilitated Business Readiness meetings with key stakeholders resulting in seven successful SAP go - lives in one year time frame.
Managed Project Risk Assessments ensuring schedule, budget and scope were met.
Provided Post Go-Live optimization and continuous improvement development support.
Transferred existing training from Instructor Lead Training to Web Based Training for post deployment.
In conjunction with Risk and Controls, identified and approved SAP security roles.

Confidential

SAP Business Process Manager

Identified and implemented opportunities for improvement related to indirect labor departmental processes and to document, execute and ensure sustainment related to business process improvements.
Member of the Global CarlisleIT SAP steering committee for operations.
Planned and managed business process improvement Kaizen events.
Analyze and breakdown of current business processes, documented the business requirements, and redesigned the process to support the organization s To - Be vision.