President Resume
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SUMMARY:
- PRE - SALES / SALES of CSI Services / PROGRAM MANAGEMENT
- Turning Demand into Growth—Technology into Value
- Experienced consulting professional with large scale program management/project delivery experience.
- I have more than 25 years of results oriented manufacturing and information technology experience with more than 15 years of SAP consulting experience catalyzing revenue increases, market expansion and optimal profits with respect to consulting and system integration services.
- Expertise encompasses market analysis, strategic sales initiatives, promotion, negotiations and delivery of quality system integration services to clients.
- Excel in cultivating and maintaining loyal and productive client relationships.
- Experienced in directing Fortune 500 companies through a variety of business transformation, continuous business improvement, strategy and roadmap development, and business process re-engineering initiatives enabled by information technology.
- SME in Program Governance entities and processes including Change Board, PMO, Steering Committee, Architecture Review Board, Change Authorization Board, and Issue/Risk Management.
- Experienced in selling & presenting strategies and performance improvement initiatives to C-level executives for large SAP transformation initiatives.
- Prepared and delivered numerous presentations to industry and technology groups, C-level audiences, SAPPHIRE, AFSMI, and APICS conferences.
- Confidential strategies, pipeline management, sales cadence, resource utilization and forecasting.
- Proven track record in the Sales Engagement Lifecycle, Discovery & Delivery of SAP/Oracle ERP and other off-the-shelf applications and Information Technology Services.
- Excellent contacts within SAP/Oracle Field Sales & Service organizations.
- Types of Projects include Merger & Acquisitions with TSA, Gap/Fit Analysis, SAP/Oracle template design & build and template localization, landscape rationalization and instance consolidation, full SAP/Oracle lifecycle implementation and delivery, continuous business improvement, and strategy and roadmap development.
EMPLOYMENT HISTORY:
Confidential
President
Responsibilities:
- Providing senior level Program/Project Management services for large scale SAP ERP enabled business transformation, and continuous business improvement.
Confidential, Atlanta, GA
Engagement Director
Responsibilities:
- Worked on Deployment Strategy for Confidential Power & Water transition of 12 plants to the Alstom SAP PowerMax template as a result of Confidential acquisition of Alstom.
- Advised Confidential Aviation on the deployment of the SAP based Oasis global template for Component Repair and MRO facilities worldwide.
- Member of Confidential Supply Chain Management (SCM) Practice supporting Manufacturing Confidential Vertical focused on Supply Chain Planning, Logistics, Warehouse Management, Aftermarket Sales & Service, Digital Manufacturing and IoT.
- Developed and organized Confidential Service Lifecycle Management (SLM) Community of Interest pulling together sales collateral, service offerings, solutions, Confidential strategy, and developing initial pipeline with our SLM Confidential partner Confidential .
- Provide Pre-Sales and Sales support to ISU’s focused on Discrete Manufacturing clients in Automotive, Industrial Products and Aerospace & Defense verticals.
- Responsible for contributing to and developing the Confidential Transformation Delivery Methodology ( Confidential ) to be used on all engagements to identify client pain points and to facilitate continuous business improvement.
- Collect and develop intellectual property including whitepapers, industry points of view, and specific tools to assist engagement teams in their focus on client value.
- Worked as member of internal operations team to develop a Delivery Quality Assurance program inclusive of RFP response reviews, deal qualification, estimating review guidelines, quantitative risk assessment for assignment of contingency and management reserve, SOW templates, and SOW reviews.
- Provide Program Management and PMO oversight and Delivery support for large ERP technology enabled business transformation projects.
Confidential, Atlanta, GA
Sr. Program Director
Responsibilities:
- Reported to the Strategic Initiatives Director of BIG and helped define the model and plan for Global Change.
- Responsible for supporting the BIG PMO and Coke One Beverage Solution Global Delivery organization.
- Defined multi-center SAP delivery organization capability and capacity requirements for global delivery team.
- Lead team to redesign the SAP Coke One system landscape supporting 3 different consumption models for both Confidential owned bottlers (CBO’s) and franchise bottling operations (FBO’s).
- Responsible for the delivery of an integrated master plan across all aspects of the Global SAP Program.
- Defined and established resource management process aligning IT demand with long, medium and short term business needs.
- BIG PMO interface to Confidential regarding AMS and Infrastructure, Accenture for Solution Design and Build, and SAP for Max Attention.
Confidential, Atlanta, GA
Director, Aerospace & Defense
Responsibilities:
- Developed the Confidential value proposition for the A&D market, produced solution collateral, and identified marketing events to enhance and associate the Confidential brand image with these industry verticals with respect to sales of SAP centric implementation and advisory services.
Confidential, Atlanta, GA
Vice President and Head of Sales
Responsibilities:
- Responsible for building a portfolio of Aftermarket sales and service solutions. Identified project specific solutions unique to clients in the manufacturing industry who produce complex, highly engineered products with a long aftermarket service life.
- Harvested the intellectual property producing sales collateral, implementation accelerators and templates, and developed the Confidential value proposition.
- Worked with Industry Business Groups ( Confidential ’s) to identify pilot clients and in corporate service offerings into sales and service offering portfolio.
- Provided sales support as a SME in collaboration with the Confidential and Regional Business Unit ( Confidential ) sales teams in which my respective Service Offerings (Dealer Management Systems, FRACAS, Technical Publications, MRO and Component Repair, Warranty & Claim Management, Spare Parts Planning, and Aftermarket SCM Fulfillment, etc.) were in scope.
- Developed and successfully deployed go-to-market and Confidential value proposition for Aerospace & Defense.
- Significantly increased Confidential and Confidential pipeline and revenue opportunities in clients with aftermarket services solution needs.
Confidential, Atlanta, GA
Associate Partner
Responsibilities:
- Launched and drove new market-penetrating promotional campaign, identified critical markets and positioned Confidential ’s suite of data centric security software and services in support of Confidential ’s new Data Centric Security model.
- Rebranded existing and newly acquired Confidential software and partner applications, developed go-to-market business plan, and sales strategy to provide a solution for access and handling controls for unstructured data.
- The NextLabs Compliant Enterprise based solution provided controls which encompassed data loss prevention, misdirected e-mail, entitlement management, control of ITAR and EAR restricted data, and intellectual property protection.
- Developed and designed composite application to provide ITAR compliance as it related to unstructured data for SAP’s Global Trade Management solution. Managed NextLabs Confidential partnership, developed pipeline, and supported joint sales calls with Confidential Account Executives.
Associate Partner
Confidential
Responsibilities:
- Developed a 3X sales pipeline for an A&D SAP revenue target of $32M with $25M targeted for Consulting & System Integration Services (C&SI) and $7M for Application Management Services (AMS).
- Managed collaborative sales team and was instrumental in signing a $10M Phase 1 deal for full scope SAP ECC 6.0 implementation at Spirit AeroSystems (former Boeing fuselage plant). At client request was asked to join project and assist in delivery as Integration Manager and be involved in the PMO Governance. Phase 2 was an additional $12M. Also identified and positioned large AMS multi-year deal for Infrastructure Management Support (IMS) and Application Management Support (AMS) utilizing an offshore model with my Confidential Partner responsible for SAP AMS and closed the deal at $5M.
- Sold and led $1M Bombardier Aftermarket Services business unit transformation initiative to align 5 year business plan with IT strategy and SAP roadmap. Prepared project portfolio of IT initiatives encompassing short, mid-term and long term projects with various levels of business risk for Aftermarket Services President. Program Manager for Bombardier Spare Parts Planning Confidential selection.
Confidential, Atlanta, GA
Senior Manager
Responsibilities:
- Led SCM Process team for Confidential Customer Services business unit implementation of SAP global template.
- SAP Solution Architect on a Sales team for US Dept. of Interior opportunity resulting in a $20M dollar win.
Confidential, Atlanta, GA
Business Development Manager
Responsibilities:
- Member of cross-functional IBU and cross- Confidential project team chartered with identifying an appropriate acquisition target and recommending the go-to-market business model for an SPM solution enabling SAP’s entry into the Service Parts Management market. Personally conducted market study, identified vertical industry specific solution requirements, and evaluated application providers toward the development of SAP’s Service Parts Management strategy.
- Led a Proof of Concept RFID project involving Wal-Mart, Proctor & Gamble, International Paper, and SAP for direct-to-store delivery (DSD) of cosmetics to secure the supply chain, track shipments, and provide for plan-o-gram alerts and real-time sales velocity. SAP applied for and received a US Patent in which I was named.
- Evaluated and selected strategic partners and alliances which extended SAP’s solution offering and provided for additional revenue streams of $10 million annually.
Confidential, Atlanta, GA
Global Support Manager
Responsibilities:
- Provide strategic, program level guidance and support to client senior management.
- Facilitate industry focused SAP expertise through the industry business solution organizations.
- Mobilize the SAP IBU development organization to support client specific inquiries.
- Promote and enhance the SAP footprint at the client and mine new software licensing and services opportunities.
- Leverage the SAP organizational knowledge and industry leading practices.
- Oversaw and participated in the implementation of the first prototype of Cross Contract Planning functionality at Lockheed Martin CPC and Newport News Shipbuilding. Eventually lead to development of SAP GPD functionality in A & D Industry Solution 2.0.
- Conducted and oversaw first Proof of Concept Pilot for Confidential at Lockheed Martin Aeronautics for A & D Industry Solution 2.0 with teams evaluating GPD, RRB, and Parameter Effectivity.
- Involved in signing several software license deals with Compaq Computer Corporation ($11 million), Lockheed Martin ($10 million) and Caterpillar.