SUMMARY:

• 8+ years of overall IT experience including 6+ years of experience with salesforce.com CRM platform, SFDC, Apttus CPQ, Lightning,and Experience CLM.
• Experienced in all phases of Software Development Life Cycle (SDLC) and project lifecycle processes. Highly skilled in salesforce.com (SFDC) development and implementation.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users,which help in sales enhancements.
• Involved in various activities of the project, like development meeting , requirement gathering , and analyzing requirements , documenting the functional and nonfunctional requirements .
• Build a custom Salesforce CPQ Data Apex Loader for Fortinet (Sept 2018) which can load large custom configurator models to Salesforce CPQ tables.
• Conceptualized , presented and implemented the CPQ Configurator , Pricing rules for Fortinet for all their flows.
• Good knowledge of Salesforce sales cloud, service cloud and community cloud and 4 years of experience working on Steelbrick CPQ .
• Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
• Experienced in cloud technology and on - premise infrastructure integration for salesforce.com.
• Extensive experience of automating complex business processes using declarative features such as workflows, approval process, dynamic approval process, sharing rules and validation rules.
• Extensive experience in designing of custom objects, custom fields, pick list, role-based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.
• Experience in installing Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Experience with tools like Force.com Explorer, Force.com Migration and force.com Excel connector.
• Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
• Experience in Implementing and executing System Logs and Debug Logs.
• Strong knowledge of sales, marketing, service and support automation.
• Experience in force.com Web services API for implementing web services in the application for access to data from different users.
• Developed custom Business logic using Apex Classes , Visual force pages and Lightning components .
• Experience with IDE tools: MyEclipse, Eclipse, JBuilder and Force.com Eclipse IDE Plug-in.
• Experienced Administrative tasks like User Management, Creating Profiles, Roles & Permissions Sets, Workflow, Tasks & Events, Email notification & Templates, Reports & Dashboard, Metadata & Metadata API
• Developed SOAP based requests for communicating with Web services.
• Involved into APTTUS Product C onfiguration and Pricing Configuration with some advanced functionality of SALESFORCE.
• Good with Product configuration, Price Rules, Constraint Rules, Categories, Price list, Quote Creation and few more complex pricing functionality using Workflow, APTTUS Approval Process, APEX, Visual Force and APTTUS Pricing Callback Class.
• Experience in deployment from Sandbox to Production using Force.com Migration tools like Force.com IDE, Change Sets, ANT, and Jenkins.
• Designed, developed and deployed the Custom Apps , Custom objects , Custom Fields , Custom buttons , Page layouts , Custom tabs , Components , Visual Force Pages , Apex classes to suit to the needs of the application.
• Good Knowledge of salesforce lighting schema builder, process builder, app builder, components and lighting connect.
• Developed web apps for desktop using salesforce Lightning Component UI framework
• Excellent team player, self-motivated, quick learner with excellent communication skills and trouble-shooting capabilities.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Scheduler, Apex Classes/Controllers, Batch Apex, Apex Triggers, SOSL, SOQL, Visual force (pages, controllers & components), Lightning, S-Controls, Apex Web Services, Workflow & Approvals, Reports & Dashboards, Analytic Snapshots, Custom Objects, Change Sets

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Data Loader, Force.com Excel Connector, Force.com platform (Sandbox, Production) QTP, Win Runner, Bugzilla and Sandbox loading & Testing, Force.com Migration Tool.

Languages: Java/J2EE, Apex

Web Technologies: SOAP, REST, CSS, JSP, JavaScript, jQuery, XML, HTML, AJAX

Databases & Office Tools: Force.com DB MySQL, MS SQL Server, Oracle, MySQL, PL/SQL, RDBMS, MS Access, MS Office.

ETL/Integration Tools: App Exchange, Informatica cloud, ETL Data Extraction, Workbench, Mobile App Development PhoneGap, Salesforce SDK, Salesforce1 Custom Integration, Force.com

Platforms: Windows NT/2000/XP/Vista/7, Windows Server 2000/2003/2008

Project Management: Agile/Scrum, Waterfall, SDLC

PROFESSIONAL EXPERIENCE:

Confidential, MIAMI, Fl

Sr. Salesforce Developer

Responsibilities:

• Developed Lightning apps using lightning Components and made them compatible with salesforce1 mobile app.
• Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.
• Added Lightning Component to Lighting Pages and Record Pages .
• Have worked on Apex classes , Visualforce Pages , Controller classes and Apex Triggers for various functional needs in the application.
• Worked on custom implementations of community builder lightning components, java script buttons, lightning compatible VF pages .
• Worked on converting Salesforce classic VF pages into lightning using lightning components and lightning App builder.
• Upgraded from Salesforce classic to lightning .
• Experienced using Force.com IDE for creating, modifying, testing , and deploying Force.com Applications.
• Maintenance of installed Managed Packages in lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Visualforce Pages for lightning experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and lightning.
• Experienced using Force.com IDE for creating, modifying, testing , and deploying Force.com Applications.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications
• Integrated CPQ system with multiple CRMs like Salesforce and CRM on Demand.
• Possess comprehensive understanding of CRM business processes like Campaign Management , Lead Management , Account Management , CaseManagement , Quote , Forecasting , and Call Center .
• The project involved reshaping the company's existing Salesforce CRM application
• Customized Reports and Dashboards for business use and added lightning components to lightning pages and record page.
• Experience managing large-scale full-life cycle implementations of Quote to- Contract (CPQ/ CLM) solutions .
• Good with Configure Price Quote (APTTUS- CPQ ) and CLM (Managed Packages ) Product and Pricing, also understand configuration settings as they relate to business requirements, also good with standard Quote/Proposal creation process.
• Integrating on premise Mainframe Case , CPQ and reporting systems with Salesforce REST APIs.
• Expert in Salesforce CPQ (Steelbrick) with strong practical, real life, hands-on knowledge of configurators , pricing , advanced approvals , quote template functionality .
• Responsible for all the activities related to configuring Data Loader , uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Help users with Chatter teams/Groups and follow application as well.
• Created/Introduced new Record Types on Various Objects .
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Used Salesforce Lightning framework presents app developers with the opportunity to build dynamic web applications. .
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Reports and Dashboards.
• Developed and configured Dashboards, Ad hoc Reports and Report Folders, Report Types for different user profiles based on the need in the organization.
• Configured the settings and communication templates and granted high volume portal users to objects in customer portal.

Environment: Lightning, SFDC, Apex, Data Loader, Force.com, Import Wizard, Visual Force Pages, Triggers, Components, Controllers, Tabs, Email Services, Eclipse IDE Plug-in, API, Sales cloud, Sandbox data loading, Workflow, Validation Rules, Reports, Report Types, Custom Objects.

Confidential, Madison, WI

Sr. Salesforce Developer

Responsibilities:

• Created, gathered and documented the business needs of various clients and stakeholders through various requirements gathering techniques.
• Knowledge on Salesforce Lightning Process Builder, UI/UX, app builder and creating Visual Workflows, Salesforce Support, communities and Chatter groups.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• In depth knowledge of Product setup , Product Options , Product configuration & rules , Pricing , Discounting and Quote templates in Steelbrick CPQ .
• Involved in CPQ customization in developing and designing Guardrails Validations, Upgrade/ Downgrade and Amend flows of Various Products at Quote level.
• Involved in workflows, process builders and deployments using change sets, GIT, ANT build.
• Maintenance of installed Managed Packages in using Apex
• Performing the analysis of business as well as technical requirements to design the solution by customizing different standard objects of Salesforce.com.
• Comfortable building and demonstrating Salesforce CPQ prototypes in Salesforce.
• Experience managing large-scale full-life cycle implementations of Quote to- Contract (CPQ/ CLM) solutions.
• Strong understanding of Salesforce CPQ capabilities and limitations and can clearly communicate those to customers.
• Comfortable building and demonstrating Salesforce CPQ prototypes in Salesforce.
• Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand
• Developed custom Business logic using Apex Classes , Visual force pages and lightning components .
• Experience managing large-scale full-life cycle implementations of Quote to- Contract (CPQ/ CLM) solutions.
• As an Administrator implemented various advanced fields like Pick list Fields, Master-Detail Fields, and Custom Formula Fields and defined Field Dependencies for Custom Pick list Fields.
• Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
• Implemented Batch Classes , Scheduled Classes as part of the Business Requirement.
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Worked on Salesforce.com Standard Object s such as Accounts , Contacts , Opportunities , Campaigns , Cases and Solution .
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Environment: Salesforce.com, Force.com, Data Loader,CPQ, Apttus CPQ HTML Apex Classes, Controllers, Triggers, Visual force, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Custom Objects, Custom Tabs,Custom Reports, Dashboards, Windows .

Confidential, BLOOMINGTON,IL

Salesforce consultant

Responsibilities:

• Interacted with various business team members to gather and document the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented Salesforce Service cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visualforce sites) for business support and technical support for its channel customers.
• Web-to-case, email-to-case was configured for case management. Implemented Real - time/ batch data integration and huge data migration from Siebel to Salesforce using Informatica for various objects in Salesforce.
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.
• Designed & developed the Visualforce page & Apex controller for the completed unit on PM console unit.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
• Used Data Loader for data management in force.com platform.
• Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.
• Created Visualforce Email Templates, Mail Merges and automated Email Process to send installation instructions to new and existing customers.
• Responsible for developing complex Custom Approvals processes.
• Involved in installing and configuring Managed and Unmanaged Packages.
• Involved in development of Time-based Workflow Rules, Triggers, Validation Rules, and other customizations with Salesforce.com.
• Used Apex API to execute flow and transactional statement.
• Involved in developing and updating the Visualforce, pages as per the changing business requirement.
• Built custom solutions with Apex and Visualforce , which support most critical processes and workflows .
• Developed Visualforce , Pages and Components to include extra functionality and developed Apex Classes to provide functionality to the visual pages .
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from the comma separated values (CSV) files.

Environment: Saleforce.com platform, Data Loader, Import Wizard, File Maker Pro, Apex, Apex API, Visualforce Pages, Visual Flows, Data Migration, Dynamic Document Packages.

Confidential, PLANO,TX

Salesforce Business Analyst/Developer

Responsibilities:

• As a Business Analyst created, gathered and documented the business needs of various clients and stakeholders through various requirements gathering techniques.
• Retrieved some data and its functionality from Third-Party API's and displayed within the component.
• Implemented CPQ solution using Apttus CPQ and Contract Management (CLM ) for various customers in industries. solutions.
• Directly interfacing with Product Management, Sales Operations, IT and Sales teams to understand business problems, design and delivery solutions
• Supported and improved sales cycles by implementing CRM solutions effectively.
• Performing the analysis of business as well as technical requirements to design the solution by customizing different standard objects of Salesforce.com.
• Used Force.com developer toolkit including Apex Classes , Apex Triggers and Visualforce pages to develop custom business logic.
• Experience on Zuora CPQ using Product Catalog Quoting and Contracting.
• Validated the requirements and ensured its traceability in various applications like JIRA & Confluence.
• Designed and maintained matrices for various user roles, security, profiles, workflows, approval processes, and validation rules.
• Created custom Reports & Dashboards for Manager/Agent/Administrator's home page to reflect their target quota and team's performance against standards
• Involved in Data load operations using Force.com Apex Data Loader .
• Customized several Formula Fields , Validation Rules , Tasks, Workflow rules , Triggers , Apex classes to achieve the complex business functionality and implement custom functionality.
• Designed, developed and deployed Apex Classes , Controller Classes , Visual Force Pages and Apex Triggers for various functional needs in the application
• Executed user acceptance testing (UAT) process including creating and validating UAT scripts and coordinating UAT process with end-users & clients.
• Designed customizations and configurations of SFDC objects, custom data fields, reports and dashboards, knowledge articles according to the client/vendor needs.
• Imported excel based customer information records into Accounts, Contacts and Cases using Data Loader and Import Wizard.

Environment: Saleforce.com platform, Data Loader, CPQ, Apttus CPQ HTML, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandboxes (Developer sandbox, Customization and Configuration, Full sandbox), Blueprint, HPQC, PTC integrity (MKS DIET), Confluence.

Confidential, PHOENIX,AZ

Salesforce Developer

Responsibilities:

• Gathered requirements and developing client-specific solutions by understanding customer’s business and technical environment.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Designed and developed the Custom objects, Formula fields, validation rules, Page layouts, Components, Visual Force Pages to suit the needs of the application.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual Force, Force.com IDE.
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Reports and Dashboards.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and triggers.
• Created different workflow rules and Approvals, Email Templates to run the Territory Assignment rules.
• Used SOQL and SOSL for various data fetching and manipulation needs of the application using platform database objects.
• Involved in workflows, process builders and deployments using change sets, GIT, ANT build.
• Supported and improved sales cycles by implementing CPQ solutions effectively.
• Strong understanding of Salesforce CPQ capabilities and limitations and can clearly communicate those to customers.
• Involved in end to end QA and UAT testing and validation of CPQ including Products , Pricing , Quoting .
• Designed, developed and deployed Apex Classes, Triggers, and packages for various functional needs in the application.
• Designed the Custom Visual Force pages for Lead conversion, merging duplicates.
• Integrated Salesforce.com with SAP using Informatica.
• Integrated the SOAP and REST based Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Comfortable building and demonstrating Salesforce CPQ prototypes in Salesforce.
• . Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.
• Visualforce Pages using front-end technologies like JavaScript, AngularJS, HTML & CSS and included Apex Triggers for extra functionality and wrote Apex Classes and controller to provide functionality to the Visual Force pages
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Used the Force.com IDE for testing and migrated the code to the deployment instance after testing.

Environment: Force.com Platform, Force.com IDE, Apttus CPQ, Standard Objects, Custom Objects, Custom Fields, Lookup Relationship, Master-Detail Relationship, List Views, Sharing Rules, Profiles, Users, Public Groups, Permission Sets, SOQL, SOSL, Record Types, SOAP, REST, Apex Data Loader, Workflows and Approval process, data loader.

Confidential

JavaDeveloper

Responsibilities:

• The WTS project is initiated by the Quality department of Aegis as an internal requirement to track the reporting of the software developers and capture the metrics there by and analyze the same for the future requirements as part of quality function.
• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the applications.
• Involved in planning and estimation. Created new tables, Sequences and written SQL queries and PL/SQL in Oracle. Developed service layerby using Spring MVC
• Developed User interface using JSF, JSP, HTML, JavaScript, and CSS, Ajax
• Produced and Consumed Soap web services. Write the Unit test cases by manual testing
• Involved in unit testing and Integration testing. Involved in Bug Fixing.
• Implemented MVC design pattern using Spring Framework.
• Used Maven and configured Jenkins to build and deploy the application.
• Form classes of SpringFramework to write the routing logic and to call different services.
• Used Spring DAO to connect with the database.
• Designed Java Servlets and Objects using J2EE standards.

Environment: Java, JSP, Java Beans, MVC, JMS, EJB (2.0), Web Logic, JavaScript, ORACLE, HTML, DHTML, XML, Windows.