PROFESSIONAL SUMMARY:

• Over 9 years of IT experience across various domains and over 5 years of experience in Salesforce.com CRM platform using Visual force, Apex as an Administrator and Developer and 4 years of experience on Java/J2EE
• Profound knowledge of Software Development Life Cycle (SDLC) concepts from planning through implementation and maintenance. Proficient in formulating planning and documentation for project scope, process design, system configuration, test readiness, deployment and post implementation support.
• Proficient with Sales Cloud, Service Cloud, Call Center, Force.com, Portals, Chatter and App - exchange on Sales force.
• Expertise in Object Oriented Programming using Java and J2EE related technologies.
• Expert in design and development of applications using JAVA/J2EE technologies like Servlets, JSP, JMS, JDBC, JSF, Struts, EJB, Hibernate, Spring, Web Services, Java Beans, RMI and XML.
• Experience in programming, deploying of middle-tier popular J2EE Application Servers like IBM WebSphere, JBoss and Tomcat.
• Experienced in customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards, Extensively Created Roles & profiles and configured the permissions based on the organizational hierarchy with Data Cleansing, Instrumental in Designing Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, Approval Processes, Page layouts and search layout.
• Experienced in developing and designing business logic for Salesforce.com using Force.com Apex triggers and Apex classes, Proven Master in integration of Salesforce.com Applications with Other applications with an emphasis of the Web Services/XML and other Integration Tools, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Strong exposure in creating various Page Layouts profiles and configured the User permissions based on the organizational hierarchy, experienced in creating validation rules, workflows, approval process, and dynamic approval process, implementing and supporting modules like Partner Relationship Management and Service Cloud implementation, in data migration from Legacy Systems using Data Loader, Import Wizard, pervasive, Cast Iron and Demand Tool. Have good knowledge on Informatica/ETL Tool and Informatica onDemand.
• Worked on reports, user exits, enhancements, standard table changes, BAPI, module pool programming(Dialog Programming), RFC, ABAP query, Print Work bench, SAP Scripts, Standard programs debugging, customizing standard transactions, implementing OSS notes, addition of fields to standard tables and standard screens.
• Experience and strong knowledge in Object Oriented ABAP concepts and BADI’s.
• Good understanding of the processes in SD,MM CRM,FICO modules.
• In my role as Senior Software Engineer, managed the offshore SAP technical team and did all the metrics related work to the project.
• Expertise in performance analysis and tuning, using tools like SQL Trace, Code Inspector,Runtime Analysis, Dump Analysis and ST12 Trace.
• Have worked in projects that used different methodologies like Agile, SDLC, waterfall etc.
• Prepared technical specification documents based on Functional Specification documents.
• Developed custom tools for upgrade project and used ALM (HPQC) as test tool for different projects.
• Worked in projects which usesRevtrc transport mechanism to transport the requests in to next environment.
• Strong communication & interpersonal skills with positive work attitude. Self-motivated and quick learner.

TECHNICAL SKILLS:

Languages: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S-Controls,ABAP/4, JAVA, SQL

Operating Systems: MS Windows 95, 98 & NT 4.0, Windows XP,2007,2008

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com

Data Loader, Force.com Excel Connector, Force.com Platform: (Sandbox, and Production),Git Repositories and Strata source.

Scripting Languages: Java Script, VB Script

Internet Technologies: J2EE(Java,XML), Java Script, XML, HTML5,CSS3,SAPUI5,SAP webIDE,OData

Tools: PANAYA, Application Lifecycle Management (ALM/HPQC),SAP Web IDE,HANA Cloud platform(HCP),Eclipse

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Salesforce Developer

Responsibilities:

• Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow, force.com objects, reports, apex code to meet business requirements.
• Played key role in UAT, SAT and training business users on SFDC system and process.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Use of data-loader, data exporter and migrated the attachments from legacy CRM to Salesforce, and also worked on sales force to sales force.
• Handled integration with Oracle EBS ERP.
• Involved in End to end testing and gathering requirements to feedback from business users.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Used SOQL &SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Apex classes using web service callouts get the data from STARS website
• Created and used Email templates in HTML and Visualforce.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Component & Controllers), Pages, Data Loader, IBM middle ware, App exchange, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Informatics On Demand, Customer Portals, Eclipse IDE Plug-in, Windows XP.

Confidential

Salesforce Developer

Responsibilities:

• Responsible for gathering the requirements by coordinating with the business analysts, developers and project managers, to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
• Efficiently worked with Salesforce.com applications such as Sales and Service Cloud.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Proactively created Apex Triggers and Apex classes and developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
• Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
• Effectively created the pick lists, dependent pick lists and junction objects to establish the connectivity among objects.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Role hierarchies, Profiles and Sharing settings.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in the Eclipse development environment.
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems.
• Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
• Created Visual Force pages and components to render data from associated controllers and embedded Java Script and HTML as needed.
• Developed Triggers to handle bulk records within the governor limits to automate business logic.

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Component & Controllers), Pages, Data Loader, IBM middle ware, App exchange, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Informatics On Demand, Customer Portals, Eclipse IDE Plug-in, Windows XP.

Confidential

Java Developer

Responsibilities:

• Analyzed the business requirement and developed app using Java and Mozilla XUL.
• Involved in development using spring, Hibernate and JSF Framework. Used ANT script for project deployment.
• Use case, design - class, sequence diagrams. User Interface design
• Data Modeling - logical and physical models
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
• Understand the business aspect of the application and converted into requirements document.
• Create POC for first time patterns and vendor integrations.
• Code review with the developers and delivery team
• Co-Ordinate and manage Global Delivery teams at offshore locations.
• Schedule and organize weekly or daily stand up meeting with the whole development teams both onshore and offshore.
• Create Unit Test Documents as part of code deliverables
• Participate and represent the Integration team in defect triage meeting with channel partners and provider systems
• Business process review and modeling
• Data modeling and ER diagrams
• Develop Functional Requirements Specification (FRS)
• Business process review and modeling
• Involved in writing SQL queries for the application in Teradata database.
• Create or involve in Implementation planning with Project Manager.
• Support Production install and validations

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Component & Controllers), Pages, Data Loader, IBM middle ware, App exchange, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Informatics On Demand, Customer Portals, Eclipse IDE Plug-in, Windows XP.