SUMMARY:

• Around 8+Years of IT experience that includes 5+ years’ experience in Salesforce CRM Platform and 3 years of experience with Java technologies.
• Certified Salesforce Administrator and Platform Developer 1.
• Create and customize standard and custom Apps, Objects, Tabs, Fields and Relationships, Buttons, Links and Actions, Label, home page component, Page Layouts, Compact Layouts, Validation Rules, List Views, Report Types.
• High level of proficiency in creating Users, Roles, Profiles, Public Groups, Permission Set, Queues, Email, Templates, Leatherheads.
• Experience in configuring Company - Wide settings and implementing Security and Sharing Rule.
• Good experience on Custom Tabs, Custom Objects, Custom Fields, Formula Fields, Validation Rules.
• Experience in working with multiple Sandbox and deploy the configuration from Sandbox org to production.
• Used different data tools - Apex Data Loader, Excel Connector, Contact Management, Import Wizard, SFDC Data Export and Mass Delete.
• Experience in customizing Force.com UI using Visual Force and Page builder technology - Page layouts, Search Layouts, Custom links, Custom Buttons etc.
• Involved in writing Apex Triggers, Classes, SOQL, SOSL, Batch Apex, Schedule Apex.
• Experienced in the use of Data Loader and scheduling timely data backup operations using Apex scheduler.
• In depth experience in the Mapping and Migration of data to and from Salesforce.com objects and fields to external legacy systems. Experience with SOAP and REST API's.
• Proposed and implemented better coding standards, unit testing, integration testing, refactoring, and version control.
• Developed Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs.
• Experience in obtaining data from external systems using Salesforce Connect. Experience in Salesforce.com MVC architecture, designed and developed Salesforce customizations using Apex Classes, Triggers and Visual force pages with Standard, Custom, and Extension controllers.
• Good experience in integrating external applications with Salesforce.com both Inbound and Outbound by writing Apex SOAP and REST Web Services and Apex Callouts.
• Prepared various test cases to test the functionality of the code in accordance to the governor's limits.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Triggers, Custom controllers and Extensions, SOQL, SOSL, Visual Force Pages, Lightning pages, Web services, Salesforce.com Configuration and Customizations, Workflow & Approvals, Dashboards, Case Management, Campaign Management.

Eclipse, Force.com Eclipse IDE Plug: in, Maven, Force.com Data Loader, Force.com Connect for Outlook, Rally, Force.com Platform (Sandbox, and Production), GitHub (CI and CD), Jenkins Deployment, Jira.

Databases: MySQL, Oracle, Microsoft SQL Server, JDBC

Languages/Technologies: Apex, Java, Java Script, UML, HTML, SQL, CSS

Packages: MS Word, MS PowerPoint, MS Excel, MS Project, MS Visio, Google Drive, Eclipse IDE

Operating Systems: Windows NT/2000/XP/Vista, Windows Server 2000/2003/2008, Linux, Unix

PROFESSIONAL EXPERIENCE:

Confidential, GA

Salesforce Developer/Administrator

Responsibilities:

• Excellent work experience in Administrative tasks like creating Users, Roles, Profiles, Page Layouts, E-mail alerts, Reports, Dashboards, Approvals, Workflows and various other components as per the client and application requirements
• Good experience in implementing Salesforce.com Web-to-Lead, Email-to-Case.
• Experience in configuring and maintaining Sales Cloud and Service Cloud.
• Expert in migrating data from various systems into Sales force CRM using Excel connector and Data Loader.
• Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Expertise in designing of Custom Objects, Custom Fields, Pick List, Role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Creating and Maintaining Marketing cloud dashboards, page layouts, and new applications when necessary.
• Scheduling deployments in the Salesforce Marketing Cloud application and providing completion communications to the clients.
• Hands on experience on Lightning Components, Application and Events creation using Aura Framework, Aura enabled controller and implemented controller logics.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Working experience on Salesforce lighting apps.
• Manage all CM tools (JIRA, Jenkins, ANT, GitHub) and their usage/process ensuring traceability, repeatability, quality, and support.
• Used GitHub, Jenkins, for code migration from Personal Sandbox to Dev.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features for many functionalities like time sheets, pay periods, scrum board etc. Creating Lightning and VF Tabs for all required UI pages.
• Created a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Customized Chatter now for profiles for different users and configuring with Facebook and Twitter.
• Created Approval Process, workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed many Report Types and created various Reports (summary reports) using the Report Builder according to the need of the organization.
• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.
• Created Batch classes to perform batch jobs.
• Experience in deployment from Sandbox to Production using deployment tools like Force.com IDE, Force.com migration tool and Change Sets.
• Expertise in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Proficiency in installing App Exchange applications
• Experience in customizing Data model of Salesforce.com CRM using Workflows, Triggers, Validation Rules, and Approval Processes.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Oracle, Windows, Welkin Suite.

Confidential - Oakland, CA

Salesforce Developer

Responsibilities:

• Served as Salesforce Administrator at various enterprise level.
• Design, implement and deploy various custom objects, tabs, fields and relationships, buttons, links and actions, page layouts, compact layouts. Identified and created pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Performed data update, imports, exports and deletion using tools like Apex Data Loader, Import Wizard, CSV files, SFDC Data export, Mass Delete.
• Design, setup and maintain standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.
• Maintain and customize scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.
• Implemented Salesforce Lightning Components for small set of users within the organization developed Lightning components and server-side controllers to meet the business requirements.
• Involved in development of search input field in lightning and leveraging the component in different places
• Worked on automating different kinds of sandboxes with latest Salesforce code and metadata backup by using Jenkins and GitHub.
• Deployment different sandbox org using Jenkins.
• Managing Repositories using Jenkins and GitHub.
• Created lightning page with some customizations based on the components used and created the lightning app
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Integrating Marketing cloud with sales and Service cloud using the API functionality and making the Synchronization happening for every org.
• Manage cases within Salesforce for daily troubleshooting
• Create and maintain Visualforce forms utilized by users for sales and activity launch and manage in-depth dashboards and reports for all team functions on both management and individual levels.
• Implementation and working with real-time troubleshooting.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Oracle, Windows.

Confidential - Parsippany, NJ

Salesforce Consultant.

Responsibilities:

• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
• Developed Lightning Component Framework and built Lightning component using aura framework.
• I was involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Strong in Aura Lightning framework with Applications, Components, Controllers, Style sheets.
• Worked on Salesforce Lightning Process Builder to easily automate Business Processes. Developed re-usable UI Components with Lightning Component Framework
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
• Created email templates and inbound emails using Visual Force for clients and customers.
• Created queries on SOSL with query editor.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Implementation of Data Loader for loading the data from .csv files.
• Developed business documents for Salesforce.com Custom objects.
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.
• Developed several Custom Reports & Dashboards using report types and understood different Business Logic Id’s in the report types in Data Model. Provided the training to Business users about the system.

Environment: Saleforce.com, Service cloud, Force.com platform, Apex Classes, SOSL, Query editor, Chatter, Visual Force Pages, Controllers, Custom Objects, Custom Tabs, Email Services, Workflow & Approvals, Reports, Security Controls, Eclipse IDE, WSDL, Windows

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Involved in Salesforce Application Setup activities and customized the apps to match the functional needs of the organization.
• Customized Reports & Dashboards for business users and managers, developed custom reports.
• Created Formula Fields, Validation Rules, Workflow and Approvals to build required functionality.
• Created Visual Force Pages to override the standard functionality of Salesforce.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked on fixing SOQL and SOSL queries in the apex code.
• Deployed salesforce components from sandbox to production using Force.com ant migration

  tool:, Change Sets and Eclipse.

• Experience in creating Workflows, validation rules, CSS, HTML, DHTML, and JavaScript.
• Created Batch classes to perform batch jobs.
• Modified existing Approval processes and created Approval steps which used email alerts and field updates.
• Worked on customizing the service cloud console depending upon the business requirements.
• Implemented Lead management, Campaign management by setting up single sign on, custom reports, Auto-Response rules, Queues, Assignment rule, marketing hierarchy.
• Implemented support services at various SDLC stages like custom development and production support.
• Implemented Apex Scheduler and triggers to invoke Apex classes at regular intervals and to trigger them at some events.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components
• Created a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Created and reestablished chat visitor session with the help of live agent REST API.
• Created custom page layout components for communities.
• Enabling Communities and adding members, tabs, adding, login types and adding sender information

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, MySQL, Reports, Workflow & Approvals, Web Services, Sandbox.

Confidential

Java Developer

Responsibilities:

• Developed web components using Servlets, JSPs, Tag libraries, XML, XSL, Tiles framework, Struts, and UML.
• Used Ajax in one of the modules to do asynchronous changes to the pages.
• Worked with struts front-end utilizing the struts tiles framework and the struts validation framework to implement the GUI Interface.
• Developed client request validations and processing using JavaScript.
• Involved in writing the Stateless Session Bean s.
• Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.
• Used JNDI realms to authenticate users in a web application.
• Solely responsible for writing the automation tool in java for manipulating the dates.
• Used JSTL in struts based JSPs.
• Worked with Cascading Style Sheets (CSS).
• Involved in writing Unit test scripts to check the functionality of the middle tier and aid in debugging phases.
• Worked on XML conversions and validations.

Environment: Java 1.4 SDK, java Script, JSP 2.0, AJAX, XML, JSTL, JNDI, EJB 2.0, UML, Web sphere, Struts, CSS, Apache Ant 1.6.2, Eclipse, Log4J, hibernate.