PROFESSIONAL SUMMARY:

• 6 years of experience on Salesforce.com/Force.com implementation with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Software Development in CRM Application Development, Database, Data Modeling and Java developing
• Experienced in customizing Standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads and Campaigns as per requirement.
• Experience in creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Pick - lists, Custom Tabs, Validation rules, Workflows, Approval Processes, Page Layouts, Search Layouts, Email Templates to meet the client's requirement and functionality.
• Experience in creating Profiles, Roles, Permission Sets and Organization Wide Defaults.
• Knowledge in analyzing business requirements, entity relationships and converting to Salesforce custom objects, Lookup Relationships, Master-Detail Relationships.
• Proficient in designing Custom Formula Fields, Roll up summary, Field Dependencies, Field Updates, and Email generation according to application requirements.
• Experience in Data import and Export using Data Import Wizard and Data Loader. Developed Custom reports and Dashboards to continuously monitor data quality and integrity.
• Experienced in upgrading Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components.
• Experienced in Service Cloud, Sales cloud, Chatter & App-exchange applications.
• Experienced in using SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.
• Experience in integrating external web systems with salesforce using REST and SOAP web services.
• Experienced in Customizing records with Approvals, Automating Business Processes with process Builder and workflow by collecting data from users and operating on it.
• Experienced in working with Force.com migration tool for moving metadata from sandbox to production org.
• Hands on experience with data migration tools Import Wizard, Apex Data Loader, Jitterbit Cloud Data Loader and Informatics Cloud Data Loader for Salesforce.
• Proficient with tools like Eclipse IDE (Force.com Plug-in), Developer Console for developing, customizing of Apex Class, Visualforce pages, Knowledge Management, Code coverage and changing metadata components; Force.com, Explorer, Force.com beta version and Workbench
• Knowledge on Salesforce Lightning schema builder, process builder, app builder, components and lightning connect.
• Experienced in developing dynamic web apps for mobile and desktop devices by using Aura Framework in Lightning.
• Knowledge on Lightning Apex settings, Custom Permissions, Custom Settings, Email Services, Remote Access, Static Resources.
• Experienced in Visualforce Components, Visualforce Pages, and Lightning Components.
• Experienced in creating Buttons, Links, Actions, Compact Layouts, Page Layouts, Search Layouts, Related Lookup Filters, and Object Limits.
• Experience in Custom Integration of Workflows & Approval Process, tasks, events, Email Services, Security Controls, Custom Application, Reports & dashboards.
• Experienced in Apex Class, Apex Triggers, Apex Testing, and Manipulating Records with DML.
• Knowledge on REST API, SOAP API, BULK API, Streaming API and Asynchronous Apex.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical and presentation skills.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce Lightning Design System, Lightning Components, Salesforce CRM, Apex language, Apex classes/Controllers, Standard/Custom Objects, Apex Triggers, Apex Scheduler, SOQL, SOSL, Visualforce pages, Visualforce Components and Controllers.

ETL Tools: Apex Data Loader, dataloader.io, Export Wizard

Languages: APEX, Visualforce, C, C++, JAVA

WEB Programming: HTML, CSS, JavaScript, jQuery, XML

Database: PL/SQL, SQL Server, Oracle, MySQL.

IDE: Force.com IDE, Force.com Eclipse Plug-in

Operating Systems: Windows/XP/Vista/7/8/10, UNIX, Mac OS X

PROFESSIONAL EXPERIENCE:

Salesforce Lightning Developer

Confidential, Windsor, CT

Responsibilities:

• Developed salesforce Lightning apps, components, controllers, handlers and events in the existing organization.
• Customized Reports and Dashboards for business use and added lightning components to lightning pages and record pages.
• Used SOQL & SOSL considering the Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Experienced with Force.com IDE and Eclipse for deploying data between organizations.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Experienced in debugging the process builders, workflows, apex classes, triggers and lightning components.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Hands on experience in installing the Installed packages. Experienced on Assignment rules, sharing settings, OWD.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Customized Account page and account detailed page in lightning by creating custom screens and updating the field values using web services.

Environment: Salesforce.com, Service cloud, Apex, Visualforce, Lightning, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Reports, Dashboards, Data Loader, JavaScript, HTML, CSS, Force.com IDE, Git, Windows XP, windows.

Salesforce Lightning Developer

Confidential, Philadelphia, PA

Responsibilities:

• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Designed and developed batch apex processes and scheduled the processes for closing the cases.
• Experienced on DevOps tool, Gerrit, Jenkin. Worked on ANT tool for data validations and for moving components from one organization to other organizations.
• Experienced on building process builders and validation rules.
• Worked on shield platform encryption for masking the confidential fields as per the customer requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Worked on improving the code coverage by maintaining the code quality as per the Nova suite report.
• Worked on field level security to hide critical information on the profile users.
• Experienced in working with Force.com migration tool for moving metadata from one sandbox to other.
• Experienced in working on web services.
• Experienced in working on Lightning components, List Views, page layouts, Aura components, External objects, custom objects, standard objects, Permission sets, OWD, Field Level Security, Custom Fields, Custom tabs, Roles and profiles, Custom Formula Fields, Field dependencies, Relationships, Pick-lists.

Environment: Salesforce.com, Service cloud, Apex, Visualforce, Lightning components, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Data Loader, JavaScript, HTML, CSS, Force.com IDE, Git, Windows XP, DevOps Tool, ANT tool, Force.com Migration tool.

Salesforce Developer

Confidential, Orlando, FL

Responsibilities:

• Gathered business process requirements and utilize Salesforce functionality to automate and achieve those
• Worked on Jitterbit, Jitterbit connect can intelligently recommend and automatically map data between similar field types in disparate systems.
• Used SOQL & SOSL considering the Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Developed salesforce1 Lightning apps, components, controllers, handlers and events in the existing organization.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Configured products, catalog, catalog Hierarchies, Bundles, Bundles within Bundle,
• Developed lead generation Communities forms for marketing team to capture leads from campaigns and hosted on site.com as public facing websites without login, but restricted access to IP Address level.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Support the Email Marketing Manager in the development of new business requirements.
• Worked on salesforce Marketing Cloud using Exact Target through the entire Implementation process.
• Responsible for creating estimates for Service Cloud, Sales Cloud, and Exact Target Implementations.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Implemented web-based case management automation - Web-to-Case and Email-to-Case (on Case Object) to track and solve customer's issues.

Environment: Salesforce.com, Service cloud, Apex, Visualforce, Lightning, Controllers, Workflows, Approval Process, Web Services, SOAP, REST, Reports, Dashboards, Data Loader, JavaScript, HTML, AJAX, CSS, Force.com IDE, Git, Windows XP, windows, Oracle.

Salesforce Developer

Confidential, Atlanta, GA

Responsibilities:

• Developed Custom business logic using Apex Classes, Triggers, Components, Visualforce pages and Controller Classes for various functional needs.
• Designed and developed batch apex processes and scheduled the processes to update the buyer status based on the account’s buying history.
• Loaded data into Salesforce using Demand Tools from our legacy systems (Order entry system).
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent
• Extensively involved in Unit Testing and wrote Test Methods using Force.Com utilities.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Modified existing Approval processes and created Approval steps, which used email alerts and field updates.
• Automated the process of creating Leads directly from Web and Auto-Response rules. Developed Formulas, Validation rules to maintain the quality of the data.
• Designed the solutions for business and technical requirements by customizing various standard objects of SalesForce.com (SFDC).
• Strong experience in implementing Salesforce.com MVC in the application customizations for separating Data persistence, UI and business logic.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Implemented platform security based on the Organization security, Session security and Network-based security (Using IP address).
• Created Partner Portal and configured as per the requirements of the sales process. Also, Responsible to create Sandbox from the given Production.
• Deploying applications from Sandbox to Production using Eclipse and Change sets.
• Identify and document bugs and feature requests in the products; determine workarounds for the software defects; work closely with software engineers and customers to implement effective solutions along business-appropriate timelines.
• Conducted JAD sessions with the management, different third-party vendors, users, commercial and other stakeholders for open and pending issues to develop specifications.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages

Environment: Saleforce.com platform, Demand Tools, Eclipse IDE plug-in, HTML, Java Script, Visualforce, Force.com IDE.

Salesforce Developer

Confidential

Responsibilities:

• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Implementation of Data Loader for loading the data from CSV files.
• Developed business documents for Salesforce.com Custom objects.
• Implemented Salesforce.com web services client using Sales force.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Developed Cascading Style Sheets (CSS) for creating effects in Visualforce pages.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Provided the training to Business users about the system.
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, validation and formula fields to the custom objects.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Created email templates and inbound emails using Visualforce for clients and customers.
• Used web services API, Java, XML and partner WSDL.
• Involved in Salesforce.com Application Setup activities and customized the apps.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.

Environment: Salesforce Enterprise Edition, Visualforce, Custom/Standard Objects, Custom Tabs, Page Layouts, Workflow & Approvals, Reports, AppExchange Applications, and Microsoft Outlook.

Salesforce Administrator

Confidential

Responsibilities:

• Worked with various salesforce .com objects like Contacts, Leads, Opportunity, Campaigns, Reports and Dashboards Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Conduct meetings and facilitate collaborative discussions for requirement changes and new functionality needs Implementation of Data Loader for loading the data from CSV files.
• Assist with project implementation and control monitoring process related to Quality Assurance (QA) and User Acceptance Testing (UAT).
• Monitor new Salesforce released features and functionality to provide recommendations for process.
• Designed various types of email templates for auto response to customers..
• Developed various Custom Objects, Tabs, custom links, Many-to-Many Relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Created Workflow & Approval Processes, Validation Rules, Auto-Response Rules, Approval Process, email alerts and templates, and field updates.
• Outlined the organization hierarchy and created profiles, roles accordingly in Salesforce, worked on visibility and security settings around them as required by the business.
• Developed Permission Sets, Field Level Security for Lead Objects to control the attributes.
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Used Data Loader and Import Wizards to load data into Standard/Custom Objects.

Environment: Salesforce .com Platform, Standard Objects, Custom Objects, Custom Fields, Lookup Relationship, Master-Detail Relationship, List Views, Sharing Rules, Profiles, Users, Public Groups, Permission Sets, Record Types, Page Layouts, Validation Rules, Reports, Dashboards, Workflows and Approval process