PROFESSIONAL SUMMARY:

• Salesforce Developer with 8+ years of IT experience, including 5+ years in Salesforce.com CRM both as Administrator and Developer and 3 years in Java programming.
• Experience in Salesforce Customization , implementation of Lightning , Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Customer Service, and Support Administration.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries in apex classes and apex triggers.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Locks Web Services, Components, Tabs, Apex Web services and Custom Objects.
• Created an executive dashboard to display Open, closed leads in Salesforce.com
• Good Experience in developing Custom Page Layouts, Workflows, and Approval processes.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Experienced in improving application performance by reducing retrieval times using Org and session cache.
• Implemented Service Cloud including: Service Console, Customer Portal & Communities, Case Feed, and Knowledge Base.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields using Restful API callouts.
• Implemented the Web Services through WSDL in the Salesforce.com and worked on Integrating third party system and Salesforce systems using SOAP .
• Experience in Building apps Visually with Lightning App Builder. Developed re - usable UI components with the Lightning Framework.
• Expertise in delivering service everywhere through Field Service Lightning, Omni Routing, Social Customer Service.
• Extensive experience with various Salesforce deployment methodologies including Change sets, Force.com Plug-in environment, Ant Migration tool kit and Eclipse.
• Worked Developer and as well as a Business Analyst for full-cycle projects, to complete consulting projects on time, and to deliver services to salesforce.com clients.
• Participated in weekly Change control meetings and performed application and global impact analysis.
• Worked on Quality center to initiate a new project, log defects and store documents.
• Executed various levels of Unit testing, User Acceptance and Operational Acceptance testing using test cases.
• Implemented the salesforce.com applications using Agile Scrum Methodology.
• Highly motivated team player with excellent communication, presentation and interpersonal skills. Willing to work in a challenging and cross-platform environment.

TECHNICAL SKILLS:

CRM TOOLS: Salesforce.com

SALESFORCE TECHNOLOGIES: Apex, SOQL, SOSL, Visual Force (Pages, Component & Controllers), S-Controls, Triggers, Custom Objects, Web service, Workflow & Approvals, Dashboards

SALESFORCE API TOOLS: Eclipse Ganymede, Apex Explorer, Offline Edition, App Exchange Data Loader

SALESFORCE INTEGRATION TOOLS: SOAP UI, Postman, workbench

LANGUAGES: Apex, C, C++, VB, Java, PL/SQL, TSQL, UML, SQL

DATABASES: MS SQL Server 2000/2005, PL/SQL, Oracle 9i, MS Access, and MySQL

OPERATING SYSTEMS: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008, Macintosh, Linux, Unix

JAVA TECHNOLOGIES: Java, Servlets, JSP, JavaScript

WEB TECHNOLOGIES: Web Services, XML, HTML, Adobe Photoshop, Flash, Dreamweaver

OTHERS: MS OFFICE SUITE, MS VISIO, MS PROJECT

Methodologies: Agile, Waterfall Model, TDD.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, Arizona

Sr. Salesforce Lightning Developer

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Components.
• Performed administration tasks as needed, managing custom fields and data clean up.
• Maintained data cleanliness and accuracy by adding custom validation rules , custom formulas , reports and dashboards .
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com, IDE and Sandbox environment.
• Enabled aura framework , added aura attributes and aura handler for events to focus on logic and for interaction between lightning components.
• Gained extensive Implementation knowledge on concepts of lightning out, lightning data service and lightning design system.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Updated the APEX Controller and Helper functions regularly as per business requirement changes.
• Added CSS and Design Parameters that makes the Lightning component look and feel better.
• Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Designed and deployed dynamic workflows, validation rules , Approval Processes and Auto-Response Rules for automating business logic.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components.
• Composed Apex Test classes to Unit Test Apex classes before Production deployment.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on detail pages.
• Worked on Case Management by configuring Web-to-case, Email-to-Case for the end user to submit a case through Outlook.
• Used to enable standard quotes in Salesforce to support the field sales team, auto generate quotes during customer visits.
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems.
• Worked with Integration and web services . Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Directed Salesforce training of new team members by using Trailhead and mentored each in preparing for Salesforce Certifications.
• Worked on Salesforce community cloud like how to engage with employees, customers, and partners .
• Responsible for the environmental management of the project using GIT , Jenkins along with source tree.

Environment: Version 1.0 Salesforce Lightning, Lightning Components, Sales Cloud, Apex, Angular JS, Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE, lightning App builder, services cloud.

Confidential, Denver, Colorado

Sr. Salesforce Developer/Lightning

Responsibilities:

• Involved in setting up field level access for each custom object created based on the user’s role within the organization.
• Worked on migrating from classic to lightning, worked the way based on check readiness reports.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Worked with field & page layout customization for the standard objects like Account, contact, Leads.
• Involved in customizing custom objects, tabs, fields, page layout as per the business need.
• Have worked on moving data from external legacy system into Salesforce application using Apex Data loader & CSV files.
• List views available on a page are implemented using hardcoded SOQL statements. They cannot be modified by an end-user and do not correspond to the standard List Views available within saleforce.com User Interface.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
• Outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent
• Created user accounts and managed the profiles.
• Worked on role hierarchy & sharing rules to configure visibility
• Worked on workflow rules & approval processes.
• Developed APEX triggers, classes, Visual Force pages.
• Created new Reports & Dashboards.
• Developing Triggers with bulk-safe and have a minimum of 75% code coverage
• Involved in client interaction for discussing the work flow and customization of page layouts.

Environment: Saleforce.com platform, Migration, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Chicago, Illinois

Salesforce.com Developer /Administrator

Responsibilities:

• Involved in Salesforce.com Eclipse IDE Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, Dashboards Analytic Snapshots, Custom Object
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Successfully established a new lead follow-up procedure which shortened the response time to qualified leads and generated more meetings for the account executives
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Performed Integration Testing by adding all modules together for the web-based application.
• Involved in business process reviews.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse and Apex Classes, Apex Language, Apex Triggers, Apex Web services
• Developed workflows and approval processes for opportunities and products/ assets management and Integrated SFDC with external back office systems.
• Performed the roles of Developer and Administrator in the organization.
• Used the sandbox for testing and migrated the code to the deployment instance after testing an also s-controls
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential, Washington, DC

Salesforce Developer / Administrator

Responsibilities:

• Participated in daily standups, Iteration planning, development and release activities.
• Analyzed complex Salesforce team engine module and did enhancements on top of the existing system.
• Experience in working on Major Fixes and made Enhancements to Apex classes.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Invoked apex trigger s using apex data types, assignment statements, loops, locking statements, exception statements.
• Leverage future methods, Techniques to develop apex code within governor limits.
• Managed to get daily data and metadata backups from Salesforce.
• Involved in developing high efficient code using object oriented design patterns.
• Experience in working on Eclipse SVN for deployments.
• Integrated third party web services using callouts by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of salesforce.com and developed own web services.
• Defined, and deployed the custom objects, standard objects, custom tabs, entity-relationship data model, validation rules, workflow rules, actions, auto-response rules, page layouts, mini page layouts, search layouts, custom components, custom metadata, visual workflows (flows), custom reports, and dashboards visual force pages to suit to the needs of the application.
• Worked on Record Types, Validatiosoan Rules, Triggers and Page Layouts.
• Developed Custom VF pages and have also written various visual force email templates and Implemented Bootstrap Frame work for Custom VF Pages for Optimization.
• Implemented email-to-case, web-to-lead, and web-to-case according to the functional requirements.
• Experience in closely working with Business team and Product owners for converting Business requirements to technical features and stories.
• Complete testing tasks and updated results and updated status of stories in the project management tool agile craft.
• Performed Unit, Integration , Regression and User Acceptance Testing .
• Used SOQL & SOSL with consideration to governor limits for data manipulation needs of the application using platform database objects.

Environment: Saleforce.com platform, Service cloud, Apex Language, Visual Force, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Email Services, Security Controls, Sandbox data loading, Agile

Confidential

Salesforce Administrator/mid-level developer

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent pick lists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created S-Controls to meet new business requirements.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk imports of data using Apex Data Loader.
• Developed and maintained custom reports.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Java Developer

Responsibilities:

• Involved in requirements gathering, analysis, design and testing of the complete system.
• Implemented the presentation layer using JSP, HTML and CSS.
• Configured Tomcat Apache for deployment.
• Responsible for understanding the requirements and existing functionality of the system by communicating with business analyst.
• Used J2EE and java programming language to create java classes.
• Implemented Apriori and FP growth algorithms in java. Worked with AngularJS.
• Generated the frequent Patters using a java class which contains logic for frequent item sets
• Used Weka tool for data cleaning and also analyzing the data.
• Tested the application thoroughly using HP UFT.
• Developed the application using Eclipse.
• Used JDBC to connect and perform operations on database.
• Responsible for fixing the production issues and supported the application after pushing to the production.

Environment: Java, J2EE, JSP, Servlets 3, HTML, JavaScript, Struts, springs, CSS, XML, Tomcat 6.