PROFESSIONAL SUMMARY:

• Over 7+ years of Professional experience in software development with 5 years of experience in Salesforce.com CRM (SFDC) and Force.com Platforms as a Developer/Administrator and 2 years of experience as a Java Developer that includes Design, Development & Testing .
• Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Force.com API and Web Services .
• Experience in all the phases of Software Development Life Cycle (SDLC) from analysis to maintenance in both Waterfall and Agile models .
• Expertise in Salesforce Setup activities, Configuration, Administration, Customization, Mapping, Data Migration and Integration of Saleforce.com applications and good experience in Lightning .
• Extensive experience in development of Salesforce.com applications designed Custom Formula Fields, Field Dependencies and Approval Processes for automated alerts, Field updates and Email generation according to application requirements.
• Proficient in creating administrative tasks like Creating Profiles, Roles, Users, Email - Services, Workflows, Formula Fields, Validation rules .
• Expertise in Force.com technology stack: APEX, Visual Force, SOQL, SOSL, REST .
• Extensive Experience in creating Roles, Profiles, Page Layouts, Record Types, and Assignment rules, Workflow Alerts and Actions, Approval Workflows, Reports, Dashboards, Outbound messaging.
• Expert in developing Custom Applications, Custom objects, Custom fields, Custom Tabs, Custom components and Role based page layouts.
• Wrote Apex batches, test methods to build synchronization with master database and prepared various test cases to test the functionality of the code in accordance to the governor’s limits .
• Strong Implementation and Integration experience using Custom objects, Triggers, Workflows rules .
• Worked on Service Cloud and Sales Cloud implementations. Experience in developing the maintaining email templates within Marketing Cloud.
• Involved in Code Deployments using Change Sets from Sandbox to production.
• Integrated Salesforce CRM with external CRM explicitly using web services API
• Good experience on Visual Force UI using Lightning components .
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP, Servlets and other Java technologies.
• Experience in web technologies like HTML, XML, CSS and JavaScript .

TECHNICAL SKILLS:

Force.com Platform: Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force, Ajax, Workflow and Approvals, dashboards, Reports, Data Loader

Programming Languages: C, Java, C++

Scripting Languages: HTML, DHTML, CSS, Java Script, jQuery

IDE: Eclipse 3.x, Force.com IDE

Databases: Oracle, SQL

PROFESSIONAL EXPERIENCE:

Confidential, Hartford, Connecticut

Salesforce Lightning Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of Salesforce (SFDC).
• Involved in Salesforce Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
• Developed batch interfaces and processes to integrate Salesforce.com with external systems.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Created Web-Lead, Big Deal Alerts, Custom Forecasting, Territory Management, Multiple Currency Management on Sales Cloud.
• Created workflow rules and defined related tasks, Time-triggered tasks, email alerts, field updates to implement business logic.
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows
• Involved in Test configuration Apttus within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Developed the Lightning App, Lightning App Builder, Lightning Utility Bar, Lightning Components.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Built Lightning components using Controllers, Handlers and using these components in Visual force pages and integration using Lightning Out.
• Used Salesforce Lightning Components for building customized components replacing the existing one.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of page.
• Experience in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Deployed many applications on sales cloud, service cloud which includes the call center and marketing applications.
• Worked on Service cloud console application to create a new VF view of different cases at a time inform of tabs.
• Configured Service Cloud features and done service automated.
• Used Sales Cloud integration solution between Inforce ERP applications and the Sales Cloud of force.com.
• Authored System Requirement Specification (SRS), use case, system requirement changing request and data dictionary to SFDC implementations such as sales cloud, marketing cloud and Salesforce chatter.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked on Implementation and post-production support on CRM applications.
• Worked on various AppExchange products according to the needs of the organization.
• Implemented service cloud (Case Management, Service console, Omni-Channel, Entitlement Management, Knowledge base)
• Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
• Created Email Templates and Mail Merging Templates and was involved in doing the mail merge for different standard and custom objects.
• Creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
• Proactively created Apex Triggers, Apex classes and also developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
• Developed Client-side pagination process with all the details. Developed apps and objects with Lightning in Salesforce.
• Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox.
• Involved in Unit Testing, for the customizations and developments done during the project.

Environment: Saleforce.com platform, Lightning, Apex Language, Visual Force Pages, Custom Component, Custom Controllers, Workflow & Approvals, Custom Objects, Custom Tabs, Page Layout’s, Email Services, sales cloud, service cloud, Security Controls, HTML, Web Services, WSDL, SOAP, Reports, Sandbox, ETL tools, Eclipse IDE Plug-in, sandbox.

Confidential, Dhuram, NC

Sr. Salesforce Developer

Responsibilities:

• Worked on designing and developing Lightning Community Builder and developed Lightning Components using Aura framework.
• Experienced in migrating the standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities and custom objects in standard experience to lightning experience.
• Created many Lightning Components and Server-side Controllers to meet the business requirements.
• Designed, implemented and deployed the Custom objects, Custom tabs, Page layouts, Components to match the functional needs of the application
• Implemented Apex Extensions to customize the standard buttons on Lead, Account, Contact and Opportunity objects
• Developed robust Lightning Pages using aura framework and placed them on the community builder.
• Added Lightning Component to Lighting Pages and Record Pages and worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Used Lightning Out to compose components on a Visualforce page, and integrated between components on the client side with JavaScript and Lightning Events.
• Created new components in Lightning to add functionality to existing Visualforce pages using Lightning Out.
• Worked on Salesforce Lightning Process Builder to easily automate Business Processes.
• Developed re-usable UI Components with Lightning Component Framework
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Used Lightning process builder for visualizing and creating automated business processes
• Created Scheduled and Batch Apex jobs based on the business requirements.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Used Salesforce1 Simulator during the development to test if the lightning components works properly on the mobile device.
• Used Sforce.one for managing navigation and built custom Visualforce components with jQuery Mobile and AngularJS
• Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.
• Was solely responsible for writing web services using REST services to get real-time data from an external SQL database to show on internal Visualforce and Lightning pages.
• Hands full of experience on Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.

Environment: Sales Cloud, Salesforce.com platform, Lightning, Lightning Process Builder, Lightning Inspector, Lightning Out, Apex, Workflow & Approvals, Triggers, Reports, Custom Objects, SOQL, SOSL, Custom Tabs, Email Services, Security Controls, Sandbox data loading, REST services.

Confidential, Louisville, KY

Salesforce Developer

Responsibilities:

• Duties included design, development, integration and administration of salesforce.com applications .
• Gathered user requirements and involved in application design discussions and documentation.
• Developed custom objects, profiles, sharing rules, roles and integration using web services, as needed by the business.
• Experience with the Force.com platform, including template solutions like Sales Cloud and Service Cloud .
• Used Force.com to develop the Agile Vision application that is available on the AppExchange to help third parties manage their agile projects and increase productivity.
• Interacted with various business user groups for gathering the requirements for Sales force lightening implementation and documented the Business and Software Requirements.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Responsible for loading data into Salesforce .com using Apex Data Loader .
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Implemented Classes and Interfaces.
• Created Profiles, Roles, Page Layouts, Org-Wide Default, sharing rules, Workflows, Approval processes, Reports and Dashboards .
• Followed Agile methodology.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects and backend testing.
• Worked with Dynamic Apex to access objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Worked on Agile methodology, Integrated App Exchange application "Exact Target" for Campaign Management to send unlimited targeted, relevant email messages directly from Salesforce .com .
• Responsible for designing system/Unit/UAT test cases.
• Involved in creating macros to meet the requirements, data dictionaries and maintained metadata for each model
• Used Apex Data Loader for migrating records to Salesforce.
• Involved in data migration to Sand-box and production.
• Used sandbox mode for testing and migrated the code to the production instance in iterations.
• Involved in administrative activities like periodic data cleansing, security setup and workflow update.
• Used Visualforce in development mode to change the behavior and appearance of Visualforce components.
• Implemented Visualforce Templates and Placeholders to encapsulate page elements to be reused across several Visualforce pages.
• Accustomed Pick lists, Dependent Pick lists, and Record Types to enforce data quality.
• Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.
• Lead the deduplication effort of Leads in the SFDC platform and Marketo databases.
• Worked on Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Service Cloud, Visual Force Pages, Agile scrum, Rally, Components and Controller, Email Services, HTML, Reports, Dashboards and Eclipse IDE Plug-in, Data Loader.

Confidential, Pleasanton, CA

Salesforce Developer

Responsibilities:

• Performed data migration for standard objects like Users, Accounts, Leads, Contacts, Campaigns, Campaign Members, Quotes.
• Migrated thousands of records from old instances to the new integrated instance.
• Involved in Data mapping specifications to execute data migration. The data mapping specifies what data will be extracted from an old salesforce instances and sent to integrated salesforce.com entity.
• Used Data loader for adding, updating, deleting and exporting data.
• Re-factored Apex triggers to improve performance and triggers using best practices by using collections like Maps, Sets and Lists.
• Developed Custom Business Logic using Apex Classes, Components, Triggers, and Controller Classes for different functional needs.
• Designed and built Custom Visualforce Components and implemented them across the Visualforce Pages.
• Worked on the Opportunity Management Vertical which is primarily concerned with sales and pending deals using the Opportunity object and certain related standard and custom objects.
• Responsible for creating Opportunities, coordination of development to offshore resources, Escalation for development work, and unit testing on all requirements.
• Involved in separate phases of Opportunity, Product Object, Price Books and Opportunity Products, as well as various custom objects associated with Opportunities such as Strategic Deal Information.
• Implemented Record Types, Field Limits, Page Layouts for different business tiers in the opportunity object.
• Updated existing Approval Processes and created Approval steps with actions such as email alerts and field updates.
• Expertise using SOQL & SOSL for the data manipulation in Force.com Explorer.
• Worked on SKUID to customize both standard and custom objects on Force.com.
• Implemented SKUID for building user friendly interface (UI) for both standard and custom objects and to add custom functionalities in Force.com.
• Experience in setup of Single Sign-On process with multiple systems using Federated ID and Custom Attribute.
• Implemented Web to Lead Functionality for users, auto creation of leads on salesforce site through public site form submit operation.
• Provided Training to the internal users and user groups on how to use the new integrated application and helped them to stop using their old instance.
• Conducted UAT with the Business users, gathered feedback and Reviewed the test cases given by the QA team and made sure they are aligned with the requirements.
• Worked on cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services (WSDL) and third-party packages.
• Used a Sandbox for testing and transferred the code to the Production instance after all the test cases were cleared.

Environment: Sales Cloud, Salesforce.com platform, Apex, Visualforce Pages, Data Loader, Reports, Approval Process, Custom Objects, SOQL, SOSL, Page Layouts, Custom Tabs, Controller, Triggers, Security Controls, SKUID, Sandbox data loading.

Confidential

Salesforce Developer / Admin

Responsibilities:

• Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow, force.com objects, reports, apex code ) to meet business requirements.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Use of data-loader, data exporter and migrated the attachments from legacy CRM to Salesforce and worked on salesforce to salesforce.
• Involved in End to end testing and gathering requirements to feedback from business users.
• Used ETL cloud for integrating with third party applications by SaaS.
• Used Sales Force Automation (SFA ) for Sales Lead Management, Account and Contract Management and Approvals and Workflow.
• Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in building of the Customer Portal in the organization.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Integrated Salesforce with Informatica on Demand for the proper mappings and extraction and transformation of data.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Tuned SQL queries, PL/SQL procedures to improve the system performance.
• Created and used Email templates in HTML 5.

Environment: Saleforce.com, Apex Classes, Controller Classes, Triggers, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential

Java Developer

Responsibilities:

• Extensive client interaction for requirements gathering, system analysis.
• Developed front end using ASP, HTML. JavaScript was used for client’s side validation.
• Worked on HTML/HTML5, CSS/CSS3 style sheets.
• Designed dynamic and browser compatible pages using jQuery, and JavaScript.
• Prepared unit test case using Junit.
• Made SQL scripts to implement changes to the database schema; Promote the changes from development to beta to production.
• Worked on Cascading Style Sheets and XML-Schemas .
• Used Angular JS, KendoUI and jQuery for DOM manipulation and two-way binding.
• Used ASP.Net Authorization to view selected pages.
• Designed dynamic and browser compatible pages using jQuery, Java Script and Angular JS.
• Developed APIs using AJAX and JSON to implement more robust and efficient client facing applications.
• Implemented Exception handling using try and catch block.
• Prepared Unit test case using Junit. Worked with GIT repository to manage project to checkout and commit the code.
• Used GITHUB as version control cool.
• Make SQL scripts to implement changes to database schema; promote the changes from development to beta to production.

Environment: .Net 2.0, C#, ADO.NET, JavaScript, JQuery, AngularJS, KendoUI, AJAX, SQL Server, HTML/DHTML.