SUMMARY:

• Over 5 years of experience as an Administrator and Developer on integrating enterprise applications using Force.com, Visual Force, and Apex with Salesforce customization, security access, workflow approvals, and support administration in salesfore.com CRM.
• Experienced inimplementing Visualforce pages,Apexclass, standard Salesforce configuration which include Workflow rules, Validation rules, Assignment rules, Page layouts, Record types, etc.
• Experienced in building Custom objects, Reports, Dashboards and Tabs.
• Salesforce.com CRM implementations involving training, business process configuration, solution design, reporting, and datamigration.
• Experience in SFDC development using Apex classes, Triggers, Visual Force, Force.com IDE, SOQL, and SOSL.
• Implemented Salesforce Marketing Cloud integration, developed programmatic content in line with company business goals and customer experience objectives.
• Experience in Salesforce Lightning framework and components.
• Developed Lightning apps and components to be more interactive to endusers.
• Familiar with SFDC sales policies andprocedures.
• Experience with Sales Cloud, Service Cloud and Marketing Cloud.
• Knowledge in generating reports, workflows, dashboard, customized reports, analyzing data insalesforce.
• Deployed applications from sandbox to sandbox/production using Change Set, ant migration tool, andEclipse.
• Experienced in handling the functionalities related to the Sales Cloud, Service Cloud and Marketing Cloud.
• Proficient in using meta - data migration tools like Eclipse IDE and SalesForce Apex Data Loader.
• Experienced in SFDC administrative tasks like creating and assigning roles, profiles, Email services, page layouts, Sharing rules, validation rules.
• Experienced with SFDC platform to build custom applications which includes administration, configuration, implementation and support experience.
• Experienced in using Import wizard and Data loader utility for Datamigration.
• Administrator experience in Marketing Salesforce Cloud using both Classic and Lightening versions.
• Knowledge with Eclipse IDE and force.complug-in.
• Experienced in developing Salesforce Lightning Apps, events, components andcontrollers.
• Experienced in Web technologies - HTML, CSS, and JAVA scripts, JDK, andWSDL.
• Experienced in object-oriented programming languages C++,JAVA.
• Experienced with profiles, permission sets, Organization wide defaults (OWD) androles.
• Experienced in Object oriented analysis, Object oriented design, client/server architecture based on Unified ModelingLanguage.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Web Services, Apex DataLoader,Dashboards,Reports,CustomObjects,Force.com,EclipseIDE Plug-in, AJAX, Visual Force (Pages/Components & Controllers), Velva, Lightning(componentsandcontrollers),Workflowrule,Approvals,CPQ,S- Controls, SOQL, SOSL, Custom Objects, Force.com IDE, Standardobjects, Data loader, Data integration, Data migration, Sales cloud, Marketing salesforce cloud,CRM.

Salesforce Tools: Eclipse, Force.com Explorer, Apex Data loader, Command Line Data Loader, Force.com Platform (Sandbox, and Production).

Programming Languages: Apex, PL/SQL, Java, C, C++

Web Technologies: HTML, XML, Java script, CSS, JDK, and WSDL

Databases: Oracle, SQL server, PL/SQL

Operating Systems: Windows XP/Vista/NT/98/UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, Illinois

Salesforce Lighting Developer/ Administrator

Responsibilities:

• Using SFDC created detailed analysis of business and technical requirements and created solutions by customizing various standard objects along with Visualforce, Force.com API and webservices.
• Developed Lightning apps and components to be more interactive to end users for enhancements inenrollment, admissions anddonations.
• For transactional and contractual information created custom objects and fields. Created email alerts, field updated, workflow rules and defined relatedtasks.
• Organized fields, custom links, related lists and record pages by creating page layouts and searchlayouts.
• Implemented various relationships using master detail relationships, pick lists, validation and formula fields to customobjects.
• Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API, andSOAP.
• Maintainedmultipleuserroles,security,profiles,workflowrules, etc.Supported,trainednewendusersonthe OneCommute, Salesforce and Pardot applications.
• Experience in Marketing Salesforce Cloud environment using both classic and Lightning.
• Using WSDL created Apex classes and for integration with external web services to the system wrote business logic layer according to the functionalneeds.
• Implemented and developed Apex classes, triggers to manage the workflows, develop custom businesslogic.
• Created and managed custom objects, page layouts, fields and reports within Confidential .
• Implemented object level and field level security for the profiles to hide sensitive information.
• Worked with visual force pages, apex classes, controllers, triggers to develop custom business logic using force.com developer toolkit.

Confidential

Salesforce Developer & Administrator

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, contacts, Solutions and Custom Objects.
• Involved in identifying, planning new Salesforce.com features and functions like, new screens, workflow, force.com objects, and reports in response to business needs set by thesupervisor.
• Worked with Data Loader and App Exchange Applications.
• Worked with different Deployment Plans for each release and Sandbox Refreshing.
• Created user accounts, managed profiles, security, and workflowrules.
• Identified and established the sharing rules for restricting access to business objects suchas pportunities, leads, and cases.
• Manage Escalations on behalf of the client in Marketing Cloud
• Knowledge in Apex Classes, Controller Classes and Apex Triggers for functional needs in theapplication.
• Worked with different Record types to setup for different Page layouts based onprofiles.
• Facilitate and maintain positive relationships with Marketing Cloud teams, clients andpartners
• Experience with SOQL and SOSL statements within custom controllers, extensions and triggers.
• Involved in the Web Services Integration to connect with the different Applications.
• Customized dashboards to monitor lead activities based on regional sales, salesgeography.
• Developed and configured various Reports for different user profiles based on the need of the organization.

Environment: Salesforce.com Platform, Data loader, Work flows, Force.com, Custom Objects, Reports, Profile Level Security, Sandbox data loading, Eclipse IDE Plug-in, Record Level Security, Dashboards.

Confidential

Salesforce Developer/ Administrator

Responsibilities:

• Designed, developed and analyzed different phases of process flow module and scripted test cases based on the specifications as requested. Coding using JSP, Java Servlets, Struts and XML.
• Responsible for monitoring performance, diagnosing issues and tuning queries anddatabases.
• Using JSP technology developed web interfaces for process flow, which provides flexibility in page design and easy to maintain and make modifications.
• Tested application at various levels of integration and system testing by applying various methodologies.
• To generate stored procedures and functions to use with Java used PL/SQL extensively.
• Very good understanding in Object-Oriented analysis anddesign.
• Worked with various design patterns, UML and enterprise application integration.

Environment: Java 1.3, Java Beans, Java Servlets, DB2 V8.2, SQL, PL/SQL, Apache Tomcat, BEA WebLogic, CSS, XML, AJAX, Windows NT/2000, Linux.

Confidential

Salesforce Developer/ Administrator

Responsibilities:

• Involved if design, implementation, testing, deploying and enhancement of the application.
• Stored procedures and developed data model.
• Using JSP and HTML designed and developed web pages along with JavaScript for client-side validation.
• To process update information developed servlets.
• Involved in maintenance and production support of the application documented design and functional aspects of the application.
• For communication with database used JDBC.
• Based on MVC architecture standards involved in design and development of the application in n-tier fashion and utilized struts framework.

Environment: Java, Java Beans, Servlets, JSP, MVC, JMS, EJB2.0, Weblogic8.1, ORACLE8i, JavaScript, XML, HTML, DHTML, Windows XP.