PROFESSIONAL SUMMARY:

• Around 8 years of IT experience with 7 years of experience in Salesforce.com CRM platform as an Administrator and Developer and 2 years of experience in JAVA technologies.
• Excellent problem solving and analytical skills combined with a strong business and technical acumen.
• Experience in Agile software development environment.
• Excellent written and oral communication skills, technical leadership and mentoring to the team and drive key projects
• Good understanding of Salesforce.com CRM and its Development Life Cycle.
• Implementation and Integration experience using custom objects, Triggers, workflows/ workflow rules, approvals, S - Controls Visual Force Pages, and Apex classes.
• Developed services and scripts to provide bi-directional data transfers between Salesforce.com and existing internal systems.
• Solid understanding of the SFDC Data model, Data Architecture and Data Management.
• Involved in software life cycle of analysis, designing, developing, testing, installing, configuring and maintaining applications.
• Extensive Experience on wide range of Web/J2EE Technologies like Java, Struts, Hibernate, Apache CXF, Web Services, ExtJS, Dojo, Java Script, XML, Ajax.
• Handson experience with Sales force Lightning Builder, Salesforce lightning components.
• Good experience on visual force UI using lightning components.
• Hands on experience in SFDC development using Apex classes and Triggers, Components, Visual force, Integration, JavaScript, Ajax, CSS Styles, Reports, SOQL, SOSL, Process Builder and Flows.
• Proficiency in performing SFDC Administrative tasks like creating Profiles, consigning Roles, validation rules, Users, Page Layouts, Record Types, Email Services, Workflows, Approvals, Custom Reports, Dashboards, Custom objects, Fields and role based page layouts.
• Thorough knowledge in the security and sharing model which is used to finely control the user's access to different data.
• Extensive experience in data migration and integration using Data Loader and management in bulk.
• Expertise in working on Scheduled jobs, APEX Batch jobs, executed approval processes, e-mail services and workflows via customization.
• Experience with data analyzing tools.

TECHNICAL SKILLS:

• Apex Language
• Apex Classes
• Apex Triggers
• SOQL
• SOSL
• S-Controls
• Apex Web Services
• Apex Data Loader
• Jitter
• Dashboards
• Reports
• Analytic Snapshots
• Heroku Outbound Messages
• Workflow & Approvals
• Field updates
• Reports
• Custom
• Apex
• AJAX
• Apex Servlets
• Java
• J2EE
• JSP
• JavaScript
• HTML5
• DHTML
• XML
• UML
• CSS
• C
• C++
• C#
• Shell scripting
• WSDL
• SDLC
• Agile
• Salesforce Data Loader
• Web Services
• Web API
• REST API
• SOAP
• Connect API
• Informatica
• Force.com IDE
• Force.com Apex Explorer
• Eclipse
• Apex Data Loader
• Lightning Component
• Sales Cloud
• Service Cloud
• Data.com
• Custom Cloud
• Windows 7/8/10
• Linux-RedHat
• UBUNTU

PROFESSIONAL EXPERIENCE:

Sr. Salesforce Developer

Confidential, RICHMOND, VA

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Closely worked with other Salesforce.com consultants while implementing the solutions for the need of organization.
• Created custom objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Created complex workflow rule criteria for field updates and email alerts.
• Worked with Salesforce Process Builder and consolidated existing workflow rules with process builder.
• Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts and Visual force pages.
• Modified Visualforce pages to be supported in Lightning Experience and good understanding of Lightning and its features.
• Developed Lightning components, Global actions, process Builders and object specific actions according to business needs.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Developed various Apex Classes, Controller classes and apex triggers for various functional needs in the application.
• Used Force.com, Eclipse IDE for developing Apex pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
• Used SOQL, SOSL and DMLs effectively considering all the governor limits for data manipulation needs of the applications.
• Extensive experience in Integration of Data from Traditional Applications to Salesforce using REST/SOAPAPI, and bulk API.
• Implemented Workflows, Process Builder, and Validations for customization.
• Developed Batch, Schedule jobs for Bulk data processing at scheduled intervals.
• Developed and maintained complex Extract-Transform-Load (ETL) processes from multiple systems.
• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.
• Performed various modifications on the existing code inside Salesforce & followed the governor limits before deployment into Production.
• Created the Technical Document & the Test Case document for the in-house Salesforce Administrator to keep a track.

Environment: Saleforce.com platform, Apex, VisualForce, Process Builder, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Eclipse IDE, Email Services, Security Controls, Data Loader, SF Explorer, AppExchange apps, SOAP, REST and bulk API.

SR. SALESFORCE DEVELOPER

Confidential, SPRING HOUSE, PA

Responsibilities:

• Involved in salesforce.com Application Setup activities and customized the applications to match the needs of the organization.
• Performed the role of salesforce.com developer in the organization. Interacted with various business team members to gather and documented the requirements.
• Efficiently worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
• Implemented the requirements on salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Closely worked with salesforce.com teammates while implementing the solutions for the requirements.
• Created Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Experience in building reusable UI components and pages with Lightning component framework.
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones. Also embedded Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
• Proactively created Apex triggers and Apex classes and also developed and managed complex workflows & approvals, validation rules, assignment rules and system triggers.
• Developed several Visual force pages as part of the application development.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
• Created Custom Objects, defined lookup and master-detail relationships on the objects, and created junction objects to establish many-to-many relationship among the objects.
• Created various workflow rules, profiles and permission sets based on the organizational hierarchy requirements
• Customized tabs for different business user groups and business centers.
• Worked on Dataloader tools such as SFDC Dataloader, Apex Dataloader, Dataloader IO, Workbench. worked with Data Loader and scheduling timely data backup operations using Apex scheduler.
• Used salesforce Chatter to provide real time notifications of changes in accounts, leads and opportunities to help sales and service teams to be more efficient.
• Worked extensively on SOAP and REST API web service calls
• Customized the entire salesforce.com applications to in corporate the business requirements, which involved creating Web Forms and processing the data in SFDC with the extensive usage of Web services API.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Provided the training to the internal business users to use the application and develop their own custom reports.

Environment: Saleforce.com platform, Apex, VisualForce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in, AppExchange apps, SOAP and RESTAPI

Sr. Salesforce Developer

Confidential, Dublin, OH

Responsibilities:

• Involved in all phases of Software Development Life Cycle (SDLC) starting from Requirements Gathering and Design.
• Customized the SFDC Object and Create their page layout.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Integrated applications with salesforce.com using REST web services API.
• Extensively uploaded data using APEX data loader for Accounts, Contacts and other custom objects.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Worked with SOQL&SOSL queries in the apex coding with consideration to Governor Limits for data manipulation needs of the application.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Implementation of Email to Case functionality which enables the end users to create a case by themselves by sending an email to the support service.
• Agile Development Methodology was followed for the implementation.
• Developed test plan for Unit testing and provide production deployment support.
• Conducted Business Process Review sessions to analyze the existing and to-be implemented business processes for Clients.

Environment: Saleforce.com API version 24.0, Apex Language, Triggers, Visual Force (Pages, Component & Controllers), Chatter, Data loader, Salesforce.com Data Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls, HTML 4.01, Java Script 1.8, Sandbox, Eclipse IDE Plug-in.

Salesforce Developer

Confidential, Dallas, TX

Responsibilities:

• Worked on SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
• Developed Apex Classes, Apex Triggers, Apex Controllers to develop custom business logic.
• Developed triggers to meet the complex business rules on custom objects by following Apex Best Practices.
• Deployed application from Sandbox to different other Sandbox as well as into Production environments using Change Set, Eclipse and Force.com Migration tool.
• Designed, Implemented and deployed Custom objects, Page layouts, Custom tabs, Components, and S Control to suit to application needs.
• Involving in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Developed Test classes and maintained minimum of 85% code coverage.
• Execute the Apex Unit Tests and Deploy code from Sandbox to Production using Eclipse / Force.com IDE.
• Created various Reports and Report Folders to assist managers to better utilize Salesforce as a sales tool and various Reports and for different user profiles
• Created Custom objects, Tabs, Components, Validation rules and Visualforce pages to help track internal help desk cases, customize and lead qualifications
• Installed the Call Center Applications and Allowed the end users to keep up a track history of customers' complaints.
• Worked on Dimensional modeling, Data cleansing and Data Staging of operational sources using ETL processes.
• Developed Reports and Dashboards as per the business requirements.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Developed many requirements using metadata and change set.
• Design and Development of UI using HTML, CSS, JSP, JavaScript and Ajax.
• Created Custom Objects and defined lookup and master-detail relationships on objects and created junction objects to establish many-to-many relationship among objects.
• Worked closely with Sales team and business analysts, performed detailed analysis of business and technical requirements, and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Worked on Data loader to extract data from salesforce.com and its related activities.
• Managed and provided direction for the onshore & offshore teams in support of development activities.

Environment: Salesforce.com, Customer Portal, Apex Language, Visual Force (Pages, Component & Controllers), Custom Objects, Page Layouts, Sandbox data loading, Apex Data loader Eclipse IDE Plug-in, Reports, Dashboards, Javascript, Sandbox, ETL, HTML, AJAX.

Salesforce Admin

Confidential

Responsibilities:

• Administrated and monitored the company's Salesforce CRM application.
• Created the workflows for automated lead routing, lead escalation and email alert.
• Built the organization's role hierarchy by adding the Roles as per the organization structure and created custom profiles to satisfy the organization's hierarchy
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security as well as configured their sharing settings.
• Created Reports and Dashboards as per the customer requirements.
• Created new custom objects, assigned fields, custom tabs, components and custom reports.
• Created custom Reports based on business need and associated them to Dashboard.
• Customized Company's Profile, Security Controls and Communication Templates of the organization as per the organization requirement.
• Created Workflow Rules, Page Layouts, Approval Process, Task, Email Alerts, Field Updates and Outbound.
• Developed and Customized salesforce.com application based on the user needs.
• Developed field & page layout customization for the standard objects such as Account, Contact and Leads
• Involved in Accounts Merging and maintaining Public Groups.
• Imported Accounts and Contacts data through Import Wizard.
• Maintained and gave permissions to communication templates based on Profiles.
• Participated in gathering customer requirements from business user teams across Sales, Marketing and Customer service.
• Performed Data Analysis and migrated data from SQL Server Database to Salesforce.
• Performed Risk Analysis and Cost Assessment for Project Implementation.
• Worked on Record Types, Validation Rules, Trigger and Page Layouts.
• Worked with senior team members to analyze of each product and its competitor to integrate new product, and optimize existing products.
• Worked on data migration from databases to SFDC using Data Loader.
• Worked on various salesforce.com standard objects like Account, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards, and Reports.

Java Developer/ Salesforce Admin

Confidential

Responsibilities:

• Developed static web pages in HTML. Developed Java Server Pages (JSP), custom tags to generate dynamic web content & data on Intranet client, JSP, Servlets JSF/ADF pages using Oracle JDeveloper.
• Developed JSP Views, Actions and delegating the tasks to corresponding session-beans.
• Deployment of Web services, JSP, Servlets and server side components in WebLogic Application server.
• Created Force.com Sites for external users and configured public access to accommodate data access in visual force pages.
• Developed Triggers to handle bulk records within the governor limits to automate business logic, and used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems with use of Apache Tomcat servers.
• Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
• Created Salesforce sObjects and related metadata necessary to support customizations across instances. Used XSLT to transform my XML data structure into HTML pages
• JavaScript used for client side form and data validations.
• Wrote stored procedures, Triggers, Queries using Oracle as backend database contributing to specification and code reviews