SUMMARY:

• Having 10 plus years of professional Software Development Experience with strong Object - Oriented Analysis, Designing and Programming skills with extensive experience including 6 plus years in Salesforce CRM and Force.com platform with proficiency as a Developer, Administrator & Lead.
• Experience in Administration, Configuration, Implementation, Lightning, and support with Salesforce platform.
• Customized existing Visualforce to align with Salesforce new Lightning UI experience.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Involved in emphasizing Sales Cloud and Service Cloud and Oversee current Sales Cloud & Service Cloud environments while assisting with the vision and standards for new Salesforce.com solutions.
• Used Salesforce Lightning Design System (SLDS) for developing Lightning Components, Actions, Event and Server-Side Controller.
• Strong Experience in creating, managing Applications, Custom Objects, Custom Tabs, Fields, Relationships, Page Layouts, Record Types, Validation Rules, Email Templates, Report Types, Workflow Rules and Approval Process, SOQL, SOSL and Governor Limits.
• Creating Lightning Components and used Salesforce SLDS to convert existing Visualforce pages to lightning components.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Proficiency in administrative tasks like Custom Objects, Analytic Snapshots and Dashboards, Creating Roles, Profiles, Users, Email Services, Page Layouts, Actions, Reports and Approval Processes.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Components,Apex Web services,Org - Wide default,Sharing rules, Work Flows.
• Knowledge on WSDL , web services SOAP API, BULK API, REST API , force.com callouts , Batch and Schedule Apex Programs. experience in Salesforce.com CRM integration, developing and deploying custom integration solutions .
• Hands on experience in writing queries using SOQL and SOSL in Apex Classes, Triggers and Governor Limits.
• Experienced in scripting languages like HTML, XML, CSS, JSP, AJAX, APEX Web Services API development skills and Java Script, Web Services-Axis.
• Strong knowledge of SFDC standard data structures and familiarity with Force.com Explorer, Data loader and Import Wizard. Experienced working with salesforce.com sandbox, production environments, also with Eclipse IDE Force.com Plug-in environments.
• Expertise in maintaining the functional areas of Data Management, Campaigns, Leads, Forecasting Accounts, Contacts, Opportunities, Quotes, Activities, Dashboards and Reports.
• Implemented Salesforce Service cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visualforce sites) for business support and technical support for its channel customers.
• Experienced working in development support for System Testing, User Acceptance Testing and Production support.
• Worked on Agile/Waterfall development methodology. Have knowledge on Integration Tools like CTI ( Computer-Telephony Integration).
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Having experience on maintaining 1100 users in sales force.
• Strong communication and inter-personal skills with ability to work well in a dynamic team environment.

TECHNICAL SKILLS:

CRM: Salesforce.com

SFDC Technologies: Lightning Application, Apex Custom Controllers, Apex Data Loader, Apex Language, Apex Classes, Apex Triggers, Batch Class, S-Control, Visual force (Pages, Components & Controllers) Workflows, Approvals, Email Templates, Formulas, Validation Rules, Roles & profiles, Dashboards, Custom Objects

SFDC Tools: Force.com Eclipse IDE, Plug-in, Force.com Explorer, Force.com Excel Connector, Force.com Platform (Sandbox and Production) Exact target, Sales cloud, Service Cloud, Marketing Cloud.

Integrating Tools: Apex Data Loader, Import Wizard, Data Export

Programming Languages: Apex, Java, C, C++, SQL, SOQL, SOSL, CSS

Web development: XML, HTML, Visual force, Web services, jQuery, Ajax. Java Script

Operating Systems: Windows XP, Vista, 7, Windows 2000/2003/2008

IDE: Force.com IDE, Eclipse, Visual Studio, Adobe Flash

PROFESSIONAL EXPERIENCE:

Salesforce Lightning Developer/Lead Salesforce Developer

Confidential - Alpharetta, GA

Responsibilities:

• Created modern Lightning Apps combining Lightning Design system, Lightning App Builder, and Lightning Component features.
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Involved in Test configuration Apttus within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.
• Created Web-Lead, Big Deal Alerts, Custom Forecasting, Territory Management, Multiple Currency Management on Sales Cloud.
• Built Lightning components using Controllers, Handlers and using these components in Visual force pages and integration using Lightning Out.
• Experience in creating proof of concepts that require salesforce configurations, Visualforce, Apex Classes and methods.
• Upgraded Some Apps fromSalesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Perform tasks related to the day to day operations of several large implementations of salesforce including managing user access, sharing model, creation and maintenance of custom Objects and Fields, Handling bulk data migration, Workflows, Validation Rules, Page layouts, and troubleshooting of Apex and Integrations.
• Involved in installing Agreement software name called APTTUS in the salesforce platform and customizing APTTUS application.
• Developed the Salesforce project using Agile Methodology.
• Experienced using Force.com IDE for creating, modifying, testing and deploying force.com Applications.
• Developed strong preferences for Agile created a design document that details the system and Products, and updated cost of items of resources.
• Extensively used Agile Scrum Methodology to reach our business team goal by gathering day-to-day requirements and building them using Force.com platform
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
• Implemented Single Sign-On on Force.com.
• Developed applications using Force.com CRM.
• Created Public Groups, Queues, Permission Sets, Profiles, Users & Security settings based on role hierarchy. Involved in data migration from three Legacy Systems to Salesforce.
• Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.
• Worked on Integrating SAP and Salesforce Systems using SOAP and REST API’s.
• Involved in Daily Standup meetings, Scrum. This resulted to bring good solution to the business requirement.

Environment: Lightning Experience, Lightning Components, Apex Classes and Controllers, Salesforce.Com Platform, Force.com, Apttus CPQ, Force.com Eclipse IDE, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Sales Cloud, Scrum, Custom Objects, Custom Fields, Web Services, SOAP Api, REST Api.

Sr. Salesforce Consultant/Salesforce Administrator

Confidential, Owing Mills, MD

Responsibilities:

• Worked as an enhancement team member and performed the roles of Salesforce.com Developer and Administrator.
• Worked on building Lightning Components by applying SLDS (Salesforce Lightning Design System) and embed these components in Visualforce pages.
• Upgraded from Salesforce Classic to Salesforce Lightning.
• Creating Lightning Components and used Salesforce Lightning Design System (SLDS) to convert existing Visualforce pages to lightning components.
• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in Lightning experience.
• Created various Reports (Summary reports, Matrix reports, pie charts, Dashboards, and Graphics).
• Developed Visualforce Pages using different components and using Angualr.js, HTML5, CSS3.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Skilled in understanding and implementing the new salesforce Lightning Experience.
• Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.
• Defined objects and field level security for different objects.
• Worked on Community cloud to connect with customers and employees with each other.
• Followed Agile & Scrum methodology for the execution of day to day work related activities.
• Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.
• Worked on converting Salesforce classic VF pages into Lighting using Lighting components and Lightning App builder.
• Implemented sublime and integrated with Maven for continuous integration with Sandbox environments.
• Written Apex REST API Web Service classes to automate the end to end flow.
• Used Jenkins for integrating salesforce projects.
• Involved in writing triggers to process incoming service e-mail requests from customers to automatically create new case records.
• Implemented visual force pages with custom controller, standard controller, controller extension and standard set controller.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
• Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rule.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Force.com Eclipse IDE, Mavens mate for developing Visualforce Pages, Controller Classed and Triggers.
• Automated the test scripts using Maven-Selenium Project in Eclipse Editor.
• Involved in Data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Performed Bulk Data Migration from Applications to Salesforce using Import Wizard, Excel Connector, Data loader, Workbench, Apex Data Loader utility and ETL tools.
• Attended meetings and interacted with various business team members to gather the requirements for salesforce.com CRM implementation
• Developed different Visualforce Pages to suit to the needs of the application using different Visualforce components.

Environment: Salesforce CRM, Force.com, Apex Language, Visualforce, Custom Component, Lightning Component, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects &Tabs, Page Layouts, Email Services, Security Controls, HTML, Web Services, Reports, Sandbox, Eclipse IDE Plug-in, Workbench.

SFDC Developer/Salesforce.com Consultant

Confidential, Memphis, TN

Responsibilities:

• Worked on Service Cloud and Sales Cloud implementations.
• Implemented Email-to- Case, Web-to- Case entry and manual case entry for entering customer’s cases in Cases Tab.
• Auto Response rules, Assignment Rules and Escalation Rules.
• Managed Service Cloud components including Service Console, Partner portal, Call Center, CTI integration , Customer Portal, Live agent, Knowledge Base and Entitlements.
• Worked with Visual Force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Web Services, Apex Classes and Apex Triggers.
• Worked with Dynamic Apex to access S-Objects and fields to describe information, execute Dynamic SOQL, SOSL and DML queries.
• Used SOQL and SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Created several workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions in accordance with organizational requirements.
• Created and used different HTML Email templates.
• Experience in ETL Methods for integrating data feeds on Salesforce cloud.
• Developed Complex Apex Batch Jobs and changes to the existing Jobs for better Performance.
• Created profiles, roles and implemented objectlevel, fieldlevel and record level security.
• Developed and deployed workflowrules, approval processes, email templates, and assignment rules.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Development of SOAP and REST based web services used for custom development.
• Provided ongoing Salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.

Environment: Salesforce.com platform, Database.com, Apex Script, Sales Cloud, Visual Force Pages, Controllers, CSS, Workflow & Approvals, List Views, Email Templates, Custom Objects, Custom Tabs, Page Layouts, Email Services, HTML, Reports, Dashboards.

Java/Jr. Salesforce Consultant

Confidential, Vienna, VA

Responsibilities:

• Worked with the user groups for gathering requirements throughout the Planning and implementation.
• Involved in SFDC application support for end users.
• Developed Work flow rules, Time dependent Action Triggers, Email Templates to implement the business logic.
• Created Page Layouts, Search layouts to organize fields, Custom Links, Related Lists, and other Components on a record detail and edit pages.
• Configured Role based Authorization on Object/ Field Level.
• Created email templates, and inbound emails using Visualforce for the clients and customers.
• Designed and Developed Apex Classes, Controller Classes, Apex Triggers and visual force pages for this application. Experience in using Eclipse IDE.
• Used Visualforce in development mode to change the behavior and appearance of Visualforce Components.
• Used Visualforce Templates and Placeholders to encapsulate page elements to be reused across several Visualforce Pages.
• Used Organization Security, Network based Security and Session Security to implement platform security.
• Created lookup and Master-detail relationships on the objects and created junction objects and various advanced Fields like Picklist, Formula Fields, Field Dependencies, Sharing Rules, Approval process for automated alerts, Field Updates and Email generations.
• Created Custom Reports and Dashboards for analyzing the information Provided by the User.
• Responsible for managing Profiles, Rules, Public Groups, Queues, Permission Sets, Sharing Settings.
• Develop and Support CPQ application Apttus .

Environment: Salesforce.com Platform, Apex Language, Visual Force (Pages, Component & Controllers) S-Controls, Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Email Services, Eclipse IDE Plug-in.

Java/J2EE Programmer

Confidential, Dallas, TX

Responsibilities:

• Developed the application using Struts Framework that leverages classical Model View Controller (MVC) architecture.
• Designed the user interfaces using JSP s, developed custom tags, and used JSTL Taglib .
• Developed various java business classes for handling different functions.
• Developed controller classes using Struts and tiles API
• Involved in Documentation and Use case design using UML modeling include development of Class diagrams, Sequence diagrams, and Use Case Transaction diagrams.
• Participated in design and code reviews
• Developed User Interface using AJAX in JSP and also performed client-side validation
• Developed JUnit test cases for all the developed modules. Used SVN as version control
• Used Tomcat as the server and used Log4J for logging the events.

Environment: Java, J2EE, JSP, Struts 1.x, JNDI, DB2, HTML, XML, DOM, SAX, ANT, AJAX, Rational Rose, Eclipse Indigo 3.5, SOAP, Apache Tomcat, Oracle 10g, LOG4J, SVN.

Java Developer/System Engineer

Confidential

Responsibilities:

• Used Java Database Connectivity (JDBC) to connect from the Java application to the Database.
• Worked on implementation of GUI module with Struts Framework and used CVS for version control.
• Designed and developed front end using HTML, CSS, JSP’s, Struts (tiles and tag libraries) and user validations.
• Developed the code using Agile methodology with daily meetings to keep track of the progress and issues pertaining to the project. The backend is supported by MS SQL Server.
• Used Eclipse in developing different J2EE components. Used Servlets, JSPs and Struts framework.
• Analyzed the requirements and designed the ER diagrams in accordance with the specifications.
• Responsible for developing some of the PHP based frameworks.
• Developed the programs using HTML, JSP, XML, and Servlets.
• Used SQL Queries and Stored Procedures extensively in retrieving the contents from SQL Server.
• Used JSP for taking the user input and sending it to the Java business classes.
• Worked in different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.
• Understanding the environmental issues and responsible for proposing the effective methods to be implemented.
• Responsible for the unit testing, functional testing and regression testing.
• Worked on analyzing, debugging and resolving issues found during integration and user acceptance testing phase.
• Used Log4J for logging and tracing the messages.

Environment: Servlets, JSP, JDBC, HTML, Eclipse, J2EE Struts 1.1, EJB 2.0, Java, JavaScript, Ajax, Servlets, XSL, XML, Microsoft Visio and Windows XP. Oracle, Web Sphere Application Server, CVS, Log4J, MySQL 5, JSTL, IBM Web Sphere Commerce Server, IBM Rational Application Developer, Microsoft VSS, Oracle.