SUMMARY:

• Over all 8+ years of experience on Information Technology in Development and Administration of SFDC (Salesforce.com) CRM platform using Visual force, Java and Confidential Technologies as Developer and Administrator.
• Experience in creating Custom Objects, Custom Formula Fields, Field dependencies, Relationships, Picklists, Custom Tabs, Validation rules, Work Flows, Approval Processes, - Page Layouts, Search Layouts and Triggers to meet the client's requirement and functionality.
• Expertise at administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Reports and Dashboards.
• Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.
• Expertise in development of Confidential Classes, Triggers, Visualforce pages, Components, Email Services, S-Controls using Force.com IDE.
• Work experience in Financial, IT, and Logistics industries.
• Ability to collaborate with multiple business units to define the scope of a project, analyze business requirements, design and develop applications.
• Highly experienced in writing Confidential Classes, Confidential Triggers, developing Visual Force pages using standard and custom controllers.
• Extensive experience in creating lookup relationships and master-detail relationships on the objects and creation of junction objects to establish connectivity among other objects.
• Experienced in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required by business requirements.
• Good knowledge in working with Lightning Components for faster development and better performance.
• Experienced in performing CRUD (Create, Read, Update and Delete) operations of data using Data Loader, and Import/Export wizards from legacy CRM database into salesforce.com using Confidential scheduler on timely basis.
• Worked on Eclipse IDE with Force.com Plug-in for writing business logic in Confidential programming language
• Knowledge in SLDS, CSS framework for creating lightning like pages in Visualforce classic UI pages.
• Used data migration tools such as Confidential Data Loader, Salesforce Import and Export Wizard and have knowledge of integrating Legacy system with Salesforce.
• Experience in integration of Salesforce.com with external applications by using Web Services API, SOAP and REST.
• Experienced in Web technologies like HTML, CSS, and Java Scripts and Java technologies like JDK, J2EE, JSP, JSF and Servlets, XML.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects
• Implemented Security and Sharing Rules at Object, Field and Record level for different Users.
• Experienced in designing Junction objects and implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Developed and deployed approval process and workflows for various business objects.
• Developed Quote Documents, also developed Customized login screen for community user and functionality to redirect user from Salesforce to APTTUS CPQ Quote creation using APTTUS API's, APEX, Visual Force and Trigger.
• Used SOSL for data manipulation using data platform database objects.
• Expertise in various Standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Streamlined the server/database level security by creating the Windows and SQL logins with the appropriate server/db roles and object level permission.
• Expertise in working with Cross Functional Technical and Business Teams within an Organization.
• Sound knowledge in Version control systems like Subversion, ClearCase, VSS.
• Excellent written and verbal skills and Ability to adapt quickly to challenges and changing environment.
• A good team player with a strong work ethics, a positive attitude and ability to make the best use of resources.
• Excellent communication, analytical, interpersonal and presentation skills.

TECHNICAL SKILLS:

Salesforce.com Technologies: Standard/Custom Objects, Workflows, Approval Processes, Confidential Classes/Controllers, Confidential Triggers, Visualforce Pages, Data Loader, Reports, Validation Rules, Record Types, Role Hierarchy, Page Layouts, Dashboards, Force.com IDE, Sales cloud, Service Cloud, Marketing Cloud, Exact Target, SAVO, Brainshark, Apttus CPQ Proposal Management, Process Builder, Visual Workflow, Translation Workbench, Communities (Customer Portal & Partner Portal) & Charter.

Tools: & Technologies Force.com IDE Plug-in(Eclipse), Confidential Data Loader, Informatica, Force.com Platform (Sandbox and Production), App Exchange Applications.

Other CRM: Veeva, ServiceMax, Apptus CPQ

Web Technologies: Web Services, HTML, DHTML, CSS, XML, AJAX, Java Script

Languages: Java J2SE, C, C++, APEX, SQL, JQuery

Office Tools: MS Excel, MS Word, MS PowerPoint, MS Project, MS Outlook, MS SharePoint and MS Vision.

Operating Systems: Windows 98/NT/XP/Vista/7, Windows CE, Linux, UNIX, IOS, MAC.

Methodologies: AGILE & Waterfall

Databases: Oracle11G, DB2, SQL Server & Database.com

PROFESIONAL EXPERIENCE:

Confidential, Grand Rapids, MI

Sr. Salesforce Developer/Admin

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
• Created Workflow rules, Validation rules and defined related tasks, email alerts, and field updates.
• Worked on various salesforce.com Standard objects like Accounts, Contacts, Leads, Opportunities and Reports.
• Created and Configured Custom objects, Custom tabs and deployed Workflows, Approval processes, Validation rules and Sharing rules to meet the requirements of the application.
• Worked on reports and dashboards to create and update the existing reports.
• Performed Administration tasks like User Management, Data Management, Creating and Managing roles and profiles.
• Implemented Confidential Data loader "Command Line Interface (CLI)" to automate the data loading process for the sand box refresh activity.
• Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Designed, and developed Confidential Classes, Controller Classes, extensions and Confidential Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
• Created workflows on all SObjects to triggering standard Workflow Outbound Messages from different SObjects to deliver the SOAP based XML payloads to FMW upon the different DML actions performed by user.
• Designed and developed Confidential Classes, Controllers and Controller extensions for various functional needs in the application.
• Involved in developing and updating the Visualforce pages as the per the changing business requirement.
• Build reusable components, and customized Salesforce1 mobile app using Lightning component framework.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, and Quoting etc.
• Used SOQL SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Generated documents and spreadsheets by gathering data from objects and merging in to template using Conga compressor.
• Used Lightning Design System (LDS) to enhance the look and feel of the application.
• Worked with Lightning process builder for visualizing and creating automated business processes.
• Efficient in using GitHub, Workbench, Manvensmate, Eclipse IDE, Changesets, ANT, Developer Console, SOAP UI and POSTMAN.
• Involved in the Pardot Campaign setup.
• Used Pardot to automate the marketing and sales process for lead generation.
• Involved in developing the Pardot forms, form handlers and Pardot landing pages.
• Worked with Salesforce Connect to access the data from external system.
• Worked with Salesforce.com sandbox Integration and production environments.
• Developed Confidential Triggers for various functional needs of the application and tested code.
• Involved in importing and exporting the records using Dataloader.
• Built custom solutions with Confidential and VisualForce, which support most critical processes and workflows.
• Assist in the configuration and maintenance of Sandbox environments to facilitate success development and QA testing of new on-demand features and functionality in Sales Cloud Platform.
• Worked with the financial service cloud to integrate the business model and to increase the productivity.
• Responsible for my Project deployments for all the releases and for Post deployment Testing.

Environment: Saleforce.com platform, Force.com ide, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Inside sales telephonic plug-in, Doc E-sign, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, WSDL, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro.

Confidential, Herndon, VA

Sr. Salesforce Developer/Admin

Responsibilities:

• Worked on analyzing, estimating complexity, story pointing and implementing the user stories.
• Worked Closely with Business regarding the JIRA stories and suggested the solutions for the stories.
• Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Developed service cloud on salesforce.com platform using CRM process.
• Implemented Confidential batch classes for the repeated actions for different tasks.
• Integrated system with AEM.
• Strong experience in Software Development Life Cycle (SDLC), agile development environment, sprint planning and Software Testing Methodology.
• Effective employment of Confidential Data Loader or Import Wizard based on the requirement and Data Manipulation Language for Data migration and management in bulk.
• Experience in various Web Technologies like HTML, XML, CSS, JAVASCRIPT to design the user interface and Confidential Web services technologies like WSDL and SOAP.
• Gained a strong knowledge in data modelling, scheduling, monitoring and reporting in a cloud computing environment.
• Worked with customer service team on service cloud to anticipate customer needs and deliver world class customer service solutions
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Developed Visual Force pages to implement custom functionality.
• Responsible for creating Custom Objects and Fields.
• Used REST API for third party Integrations.
• Used SOQL and SOSL by not exceeding the governor limits.
• Created Custom Objects and Created Automation between various objects as they have Inter dependencies.
• Worked On creating Profiles, Roles, Permission sets and Public Groups.
• Worked on Deployments and used GIT as Code repository and Used Source Tree for migrating code from one instance to another instance.
• Worked with Data Loader for uploading the customer’s data and their related information from Oracle to Salesforce and Inserted, Updated in different objects.
• Worked on Workflows, Process Builder and Custom Settings.
• Worked with CA signed and self-signed Certificates and Remote Site Settings.
• Worked on Validation rules, Formula fields and Approval Process.
• Followed Scrum Agile methodology for development and also participated in weekly Sprints and attended daily stand up calls.

Environment: Salesforce.com Platform, Apex, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Data loader, Eclipse IDE Plug-in, Web Services API.

Confidential, New Brunswick, NJ

Salesforce Admin/Developer

Responsibilities:

• Worked with groups, participated in Requirement Gathering Sessions & JAD Sessions to define their needs and developed an action plan and specification document.
• Developed Confidential classes on Force.com platform to customize application according to functional needs.
• Developed Visualforce Pages to customize the view and functionality of the Knowledge Articles.
• Involved in identifying, planning and implementing new SFDC features and functions (new screens, workflow, Force.com, Objects, reports, Confidential code) to meet business requirement. And Designed Visual Force pages for UI.
• Have worked on change management and deployment using ANT build tool, GitHub and change sets.
• Handled the responsibility of User provisioning, Profile and Role base hierarchy and Field level security.
• Extensive experience working in an agile development environment using JIRA.
• Created the Configuration Workbook and
• Deployment Checklist and updated the same based on subsequent releases based on the organizational needs. Developed different batch classes, future methods, and queue-able methods for different complex scenarios where synchronous methods were running into governor limits.
• Involved in doing POC on Lightning components apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Used Appirio's ticketing Cloud Management Center (CMC) to maintain epics, components, stories, issues, and tasks and update the status of the development for client to review.
• Created test classes for all the Confidential triggers and as well as the Visualforce pages.
• Created custom Objects, Visualforce Pages, Triggers, Validation rules to help track internal help desk cases, customize campaign budgeting, and lead qualification.
• Created profiles and roles based on organizational role hierarchy, implemented record-Level and field-level security, and configured their sharing settings.
• Developed UI/UX changes for better user interface using Salesforce Lightning Design system.
• Involved in various stages of Software Development Life Cycle (SDLC) including Analysis, Development, Enhancements, and Testing.
• Identified and resolved problems, which may impact projects by monitoring progress and project status.
• Prepared the Data Modelling Design.
• Handled the responsibility of User provisioning, Profile and Role base hierarchy and Field level security.
• Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in.

Confidential, San Ramon, CA

Salesforce Admin/Developer

Responsibilities:

• Performed detailed analysis of business and technical requirements and created solutions by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visualforce, Force.com API, and Web Services. Designed, and developed Confidential triggers for various functional needs in the application and worked in improving existing Confidential code.
• Created various custom objects, custom settings, custom labels, validation rules, record types, custom tabs, workflow rule and approval process including field updates and email alerts. Implemented Salesforce.com applications using agile methodology that involves the iterative development methodology.
• Created new reports, new dashboards, and worked on data loader by uploading about close to a million records and experienced in cleansing and de-duplicating bulk loads.
• Designed Visualforce pages supporting the look and feel of both classic and lightning.
• Handled deployments among sandboxes and between sandboxes and production through change sets & ANT tool.
• Integrated salesforce with internal application using SOAP & REST API's, SOAP for XML creation & REST API for service callouts.
• Used process builder to enroot auto case creation based on certain conditions of the account. Created profiles and implemented object and field-level security to hide critical information. Integrated web services using REST and SOAP by generating necessary stubs from the WSDL files for extracting the data. Validated API request and response used in (Web services) integration using SOAP UI.
• Used SOQL conceding the governor limits to achieve the required result.
• Used Lightning process builder for visualizing and creating automated business processes.
• Created public groups based on access permissions. Implemented AppExchange applications on Force.com
• Used Custom settings and Custom Metadata for different scenarios for ease of use of the system by Admins.
• Co-ordinated with the offshore development team (Jaipur Development Committee: JDC) every day to communicate the business requirements and review their work every day and getting it ready for deployment.
• Developed different Test Classes to improve the code coverage above 75% for successful deployments to Production Environment.
• Developed different Batch Classes, Future Methods, and Queueable Methods for different complex scenarios where synchronous methods were running into governor limits.
• Interacted with Informatica team for two way integration, provided the necessary mapping documents & solutions

Environment: Salesforce.com Platform, Apex, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Data loader, Eclipse IDE Plug-in, Web Services API.

Confidential

Salesforce Analyst

Responsibilities:

• Involved in requirement Analysis, documentation of high level and low-level design.
• Developed application using core java. J2ee and spring framework.
• Developed SOAP web services using Apache CXF and Axis2 framework and deployed on Tomcat.
• Developed JAX-WS web services and deployed on Web sphere Application Server.
• Migrated web service applications from Tomcat to Web sphere Application Server.
• Worked on java security like encryption, decryption, and generation of signature.
• Used EJB Query Language for all database interactions. Developed client request validations and processing using JavaScript.
• Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.
• Used JNDI realms to authenticate users in a web application.
• Solely responsible for Writing the Automation Tool in java for manipulating the dates.
• Used JSTL in struts based JSPs.
• Worked with Cascading Style Sheets (CSS)
• Involved in Writing Unit Test Scripts to check the functionality of the Middle Tier and aid in Debugging Phases.
• Worked on XML conversions and validations.
• Involved in implementing static and dynamic Web mapping of business logic and technical requirements.
• Collaborated with business during requirement analysis and design discussions
• Prepared test data for various test scenarios.
• Worked on migration of light weight web applications from Web-logic to Tomcat
• Used XSL and DHTML to format the front-end pages.
• Used ANT scripts to build java application.
• Created web projects with Maven.
• Involved in presentation of design to client.
• Bug fixing during the QA Cycle.
• Worked as offshore - onsite coordinator.
• Used SVN as version control system source code and other documents.

Environment: Core Java, J2EE, spring, Web services, SOAP, JAX-WS, CXF, AXIS2, JMS, JUNIT, ANT, Maven, XML, XSD, Eclipse, Spring Source Tool suite, SVN, Microsoft visual studio, Linux, Windows XP, Shell scripting, Tomcat, Web sphere, Hibernate, HSQLDB.