SUMMARY:

• 7 + years of experience in design, implementation and configuration of Office 365, MS Exchange Server, Lync, Skype for Business, System Center, VMware ESX/ESXi, Windows Server, Active Directory, and Networking
• Expert in Microsoft Exchange technologies Exchange 2003, 2007, 2010, 2013, as well as Office 365 and Microsoft Lync 2010 and 2013.
• Experience in testing implementation of Skype for Business 2015 for IM, Voice, Video, and collaboration services.
• Expertise in Active Directory design & support (GPO's, AD Schema, OUs, Sites & Replication, etc.).
• Working knowledge of Microsoft Exchange Server 2003/2010/2013 Hybrid, Outlook, Outlook Web Application (OWA), email queue and Exchange Push Mail for mobile devices
• Supporting the end user production environment with implementing and maintaining Active directory environment.
• Designing and implementing AD cross forest migration or new forest implementation across all windows server platforms.
• Experienced in configuring and deploying the Mailbox servers.
• Implementing and Managing Client Access Servers.
• Expertise in providing solutions for High Availability in Exchange.
• Planning, configuring and managing Messaging security, Administrative security and auditing.
• Experience in Monitoring, troubleshooting the server using tools such as event viewer, MMC, Exchange Management shell, power shell.
• Expertise in migration of Microsoft messaging technologies of newer versions.
• Migration from ON - premises to online Office 365.
• Knowledge in Synchronizing Directory from On-premises to Office 365 using different Identities as per business needs.
• Experience in Security and Compliance by Managing Data loss prevention and Data governance.
• Proficient in message tracking and troubleshooting to resolve mail delivery issues.
• Support assistance in public folder creation, replication, rights assignments, free busy related issues, offline address book, and Calendaring services.
• Team player in implementing and deploying MS infrastructure and MS Office 365.
• Experience in Administering Exchange Online using ECP or EAC (Exchange Admin center).
• Worked with business units to in corporate Office 365 and cloud-based solutions into business operations.
• Skilled at the installation and configuration of hardware and software components of networking environments including Cisco routers and switches, firewalls and VPNs.
• Working knowledge of Microsoft Exchange Server 2010/2003, Outlook, Outlook Web Access (OWA) /Web Mail, email queue and Exchange Push Mail for mobile devices.
• Ability to adapt to evolving technology, strong sense of responsibility and accomplishment.
• Knowledge on Microsoft Identity Manager (MIM) and Forefront Identity Manager (FIM).
• Experience working with and configuring ISA servers.
• Ability to make decisions and manage time effectively to a deliver plan on schedule.

TECHNICAL SKILLS:

Servers: Windows Server 2003, 2008/R2, 2012/R2

Messaging Environment: Exchange 2003, 2007, 2010, 2013 and Office 365, Lync 2010/2013

System management tools: vCenter, SCCM, SCOM and DPM

Operating Systems: Windows 2003, 2008, 2012 & Windows XP, 7, 8.1, 10

VMware ESXi, Microsoft Hyper: V

PROFESSIONAL EXPERIENCE:

Confidential, SFO, CA

Sr. Exchange/Office 365 Engineer

Responsibilities:

• Worked on the administration of Windows 2012 R2 server, Microsoft Exchange server 2013 on premise.
• Have provided L3 support for Domain Migration from Exchange 2013 on premise to Office 365 cloud issues also worked with on-site migration team.
• Worked with Microsoft FastTrack Onboarding Center during migration period.
• Worked in both Exchange Hybrid and online environment and supported end users with Microsoft OneDrive for Business.
• Hands on experience with Administrating Lync 2010, 2013 and Skype for Business online also have migration experience from Lync 2010/2013 to Skype for Business online.
• Represented as an administrator for around 4000 mailboxes in the organization
• Maintain full technical responsibility for planning, organizing, and conducting Desktop virtualization projects in the design and development of global enterprise Desktop solutions and other Virtual environments.
• Experience in Integrating Directory to Azure Active Directory using DirSync and Azure Active Directory Connect.
• Designed and built Azure V2 network infrastructure including Site to Site connections utilizing VPN appliances, with Point-To Site (V1 network connection to V2 Network) for migration of Azure VMs from classic Portal to Azure Portal.
• Azure Active Directory (AAD) configuration and management, policies and provisioning Intune V2 Management, provisioning and policy set up.
• Expertise in deployment and troubleshooting of windows 2008 and 2012 R2Domain Controllers in Active Directory.
• Knowledge of Azure IaaS and PaaS technologies and services, Virtual Machines, Cloud Services, App Services, Active Directory, Azure Service Bus, Azure SQL Database, Azure Storage, Azure Backup, Virtual Network, and Traffic Manager.
• Install and configure users with VPN access & remote access Experience with System Center Configuration Manager (SCCM). Patching updates/ Application Inventory/ deploying software etc.
• Knowledge on TCP/IP, DCHP and DNS issues/concepts.
• Assisted users w/ Change Mail Client, Full Mail Client, and Functional Shared Email Mailbox Requests.
• Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
• Configured and deployed new Anti-Malware polices for System Center Endpoint Protection (SCEP).
• Utilized service now as ticketing system to manage user issues and requests.
• Planned and Migrated 17, 000 Mailboxes from On-Premises Exchange 2007 to Office 365.
• Responsible for Migrating all SCCM 2007 STE’S to SCCM 2012.
• Managed Boundaries, site settings, Distribution points, and packages and metering rules within SCCM2012.
• Responsible for maintaining the settings for user mailboxes and e-mail, including the settings required for connectivity with Outlook.
• Exchange Online Configuration and Email migration and Lync online Configuration and installation on Client machines.
• Designed Enterprise Backup & Retention solution for Exchange Server 2007/2013 and Active Directory 2003/2008/2012 . Backup, data recovery of Emails. Managed the Microsoft Exchange Online

Environment: Office 365, IMAP, P2V Migration, VMware, Windows 2008/2012 server, Microsoft Exchange server 2007/2010/2013, Active Directory, DNS, SCCM, Outlook Anywhere, Lync 2010/2013 and Skype for Business. VMware ESX/ESXi, Windows Server, Active Directory, SCCM,

Confidential, Bloomington, IL

Sr. Exchange/Office 365 Engineer

Responsibilities:

• Worked closely with the Office 365 migration team during large client migrations to assist and provide support. Worked on Exchange and Teams Configuration in QA and Production.
• Configured Mail flow using Inbound and Outbound Connectors.
• Worked on Mail Encryption and Data Loss Prevention for the mail routing scenarios from internet to exchange and exchange to internet.
• Experience with designing, deploying, managing, and configuring on virtual desktop infrastructure (VDI) environments using VMWare, Horizon, and Citrix solutions.
• Expertise in Active Directory design and support (GPOs, AD Schema, OUs, LDAP, Sites, Replication.
• Expertise in managing the users and objects using Identity Manager
• Worked and resolved issues on Azure AD relating to Office 365 identity and user permissions.
• Provided business solutions for the small and enterprise level companies using Lync Online and combination of Cloud-based Office 365 and On-premises Exchange servers.
• Configuring a managing DNS, DHCP, web servers and other Active Directory Services.
• Worked and managed Operating System upgrades within the environment from Windows Server 2008 to Windows Server 2012.
• Managed inventory and software distribution with SMS2003/ SCCM 2007/ SCCM 2012.
• Managed Patching for Workstations with SMS2003/ SCCM 2007/ SCCM 2012.
• Worked, Configured and maintaining VMware View VDI environment.
• Troubleshoot Azure services synchronization with on premise AD and resynchronized using the Azure tools.
• Administration, Troubleshooting and Monitoring of Microsoft Exchange 2013. The setup consists of about 1500 user environment.
• Configured email client with office 365 email addresses, configured mobile phones with email clients, shared calendars and trouble shoot issues related to sharing, experienced with Office 365 Pro Plus troubleshooting issues.
• Assisted in troubleshooting Remote Servers, TLS connections, Application Mail Relay, Backup and Restore, Disaster recovery and Patch Management.
• Manage recipient objects, including migrating recipients from previous versions of Exchange server to Exchange server 2010/2013.
• Performed administration tasks, including modifying the Active Directory, server and database maintenance, deletion, creating Notes ID's, password resets and client configuration.
• Administered daily tasks both for the on premise and the cloud environment using PowerShell.

Environment: Active Directory, Azure AD Connect, Dir Sync, ADFS, Microsoft Outlook, Share Point, SQL, Disk utility, MDT, USMT,Application Proxy, PowerShell cmdlets. Office 365, IMAP, P2V Migration, VMware, Windows 2008/2012 server, Microsoft Exchange server 2007/2010/2013, Active Directory, DNS, SCCM, Outlook Anywhere, Lync 2010/2013 and Skype for Business.

Confidential

Exchange/Office 365 Engineer

Responsibilities:

• Creating user and group accounts, Resetting user passwords
• Installing Windows 2008 R2 also deploying server VM from Templates.
• Implementation of Active Directory infrastructure of the enterprise, design and deployment of 36 domain controllers in the 18 remote sites.
• Creation of a single information space on the basis of cross-site VPN interaction on Microsoft ISA Server 2006.
• Implemented successful migration 600+ unique email accounts with Microsoft Exchange Server2003 to Microsoft Exchange Server 2007.
• Implementation and maintenance of information systems (Document Management System (DMS) Treasury; DMS of Ministry of Justice, HR systems, etc.).
• Created, modified Users / Mailing list / Mail Contacts / Mail users and Resources Mailboxes.
• Assisted in Migration of Exchange, built servers / Roles, move Mailboxes.
• Created, Edited and Maintained Security lists in Exchange server and AD.
• Completed security scans, patching and remediation of new systems before they were allowed to be place within the enterprise.
• Installing configuring knowledge of ADS, DNS & DHCP.
• Remote installation of software's & patches
• Support the local developers in regard to performing new server builds, troubleshooting and patching.
• Responsible for monitoring the status of the servers.
• Creating users, groups and assigning permissions as per requirements
• Handling incidents, troubleshoot, resolve or escalate to higher levels when required.
• Assisted with all related VMware issues including the regional ESXi servers refresh.
• Responsible for updating and patching all ESXi servers.
• Responsible for maintaining Virtual Center for the Test and Development environments.
• Configured, Monitored and Maintained Virtual server farms consisting VMware and Hyper V
• Assisted with VMware planning, consolidation and upgrades
• Installation, Configuration and administration of servers (over 100 units) based on Microsoft Windows Server 2003/2008 (AD, DNS, DHCP, RRAS, Group Policy, Terminal Server, File Server), MS ISA Server 2006, MS Exchange Server 2003/2007, MS SQL Server 2000/2005

Environment: Microsoft Windows 2008 server, Microsoft Exchange server 2007, DHCP, DNS Active Directory, DMS, MS SQL Server 2000/2005.