SUMMARY:

• Result Oriented IT professional with over 7 years of progressive experience in the IT field including 3+ years of experience as a (SFDC) Salesforce CRM Administrator, Developer and 4 years as a Java Developer for various business domains like Banking, Retail and Consulting.
• Experience in salesforce Marketing Cloud Application and integration it with sales cloud.
• Experience in SFDC development using Apex classes, Apex Triggers, Visual Force, Apex Test Methods, JavaScript, Force.com IDE and SOQL.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts and Permission Sets.
• Experience in Data Loads for SFDC Standard objects, Custom objects. Used different data tools like Apex Data Loader and Import Wizard, SFDC Data Export etc.
• Experienced in writing Visualforce pages, controllers by fetching the data using Web Services REST API, SOAP API.
• Experience in developing jQuery Data tables for client - side processing.
• Extensive experience in analyzing business requirements and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
• In-depth experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, Process Builder and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Developed responsive VisualForce pages using Bootstrap framework.
• Analyzing bugs, interacting with team members in fixing errors and UAT and also assisted in Post - Production support.
• Experience in CRM business processes like Opportunity Management, Lead Management and Account Management.
• Knowledge in Salesforce CPQ.
• Experience developing through all phases of the development lifecycle, from initial technical designs, implementation, testing, to production deployments.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Salesforce Technologies: Force.com IDE, Apex Language, Apex Classes/Controllers, Service Cloud Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Workflow & Approvals, Dashboards, Custom Objects, App Exchange Data Loader, Financial Services Cloud, Lightning Components.

Sales force Tools: Force.com Explorer, Force.com Data Loader, Force.com Eclipse IDE Plug-in

Operating Systems: Windows NT/2000 Pro/Vista, Linux.

Languages: Java, Swift, Objective C, Apex, HTML, Php, AJAX, JavaScript, CSS.

Database: SQL, Oracle. MySQL

Others: Workflows, Approval processes, SAP BASIS Administrator 4.7EE, SAP HANA Modeler Triggers, Validation Rules, MS Office Suite, MS Project, Joomla, Drupal, WordPress

PROFESSIONAL EXPERIENCE:

Confidential, Cincinnati, OH

Salesforce Lightning Developer

Responsibilities:

• Responsible for understanding and building the complex Data Model within Salesforce.com by interacting with various teams for understanding the business and implementing the project end to end.
• Managed team to implement the documented requirements and reports, assisting in all configuration activities cycle.
• Designed and developed workflow rules, validation rules, and customizations within SalesForce.com.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Used "Rally" tool for requirements gathering and analysis.
• Used Eclipse IDE, Developer console, Lightning app builder for configuring, coding, modifying and testing of applications in salesforce.
• Maintained complex investment portfolios Using Financial Service Cloud while maintaining meaningful relationships with each and every client.
• Worked based on Agile Methodology, involved in Sprint Planning call (Requirement Discussion call).
• Worked on Lightning components, Event registration, handlers and apex classes for performing logic in the actions.
• Salesfroce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions
• Responsible for Creating Customizing Objects, Page Layouts, Record Types, Report Types, Validation Rules, Workflows, Approval Process, Reports and Dashboards.
• Installed and worked on AppExchange Applications.
• Created various Reports (summary reports, matrix reports, and pie charts, dashboards) to assist managers to better utilize Salesforce as a sales tool.
• Worked on Configuration workbook and Technical Document.
• Used the sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Experience in handling extremely light and efficient agile process, adapted to be most easily applied.
• Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and Visual Force.
• Responsible for preparing Test Scripts for various scenarios and do manual testing.
• Responsible for doing deployment using the Force.com IDE tool and Change sets.
• Worked on Apex Data loader tool and ETL tools.
• Performed Data Analysis/Data profiling on key Entitlement Data entities in order to quantify the issue, understand the source of bad data and plan for data remediation.
• Created and modified various Stored Procedures for building the reports.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Experienced in Lightning Components in Communities, Client Profile Builder, Individual and Relationship Group Enhancements.
• Experience in Database Design, writing stored procedures, functions, DML SQL queries. Experience in writing SQL and MS-SQL.
• Created and deployed several Reports using Salesforce.com platform.
• Worked intensely on custom objects, triggers and workflows.
• Defined lookup and master-detail relationships on the objects and established connectivity among objects.

Environment: Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web services, Visual Force, SalesForce.com Data Loader, Security Controls, HTML, XML, CSS, SOAP, REST, Java Script, Sandbox, Eclipse IDE Plug-in, Dashboards, Analytical Snapshot and Data Migration, Lightning components, Sales Cloud and Service Cloud.

Confidential, Boston, MA

Salesforce Developer

Responsibilities:

• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases and Solutions.
• Implemented various advanced fields including Picklist fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom Picklist fields.
• Managed ongoing support requests and administrative needs of users.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Defined objects and Field Level Security for different profiles.
• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
• Worked in different sandboxes for development and testing and involved in migrating the code to production instance in installments using Change Set.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Used Apex data loader to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on detail pages.
• Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems.
• Created Custom Email Templates as part of sending Alerts to users based on the business requirement.
• Implementing automated process to simulate daily scheduled jobs within the limitations of the system and hosted entirely on Salesforce.com.
• Involved in Force.com Web Services Integration.
• Managed dependencies, risks and planed for contingencies to ensure minimal effect on deliverables.
• Generated custom dashboards and reports for analyzing clients and claims.

Environment: Saleforce.com platform, Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web services, Visual Force, SalesForce.com Data Loader, Security Controls, HTML, XML, CSS, SOAP, REST, Java Script, Sandbox, Eclipse IDE Plug-in, Dashboards, Analytical Snapshot and Data Migration, Lightning components.

Confidential

Java Developer

Responsibilities:

• Involved in the High level and detailed Design, Coding, Testing, and Implementation of the applications.
• Created the rider’s module, where information of clients are collected, stored, and managed.
• Developed code for Vendor module& Product module which contain information about various vendors from which insurance are bought and their product information respectively.
• Involved in creating JSP pages, JavaScript’s validation and developed error handling framework for the application.
• Preparing unit test cases and documents for QA.
• Involved in the Data-Migration activities for creating Data Mapping documents from client source data to our new target system.
• Used AJAX for asynchronous communication with server to provide better user experience.
• Writing standalone Java classes, reusable components and Java Beans for getting data from oracle tables.
• Written hibernate mapping files, POJO classes.
• Involved in writing HQL queries and criteria queries.
• Supporting System Integrating Testing and User Acceptance Testing.
• Performing the Unit testing and basic functional testing with different set of data.