Solutions Engineer Executive Resume

PROFESSIONAL SUMMARY:

Results - driven solutions engineer executive with 20+ years of engineering, consulting and sales support in technical positions of increased responsibility and business impact in both multi-national and start-up businesses. Skilled project and people manager. Support teams to create technology solutions for complex business challenges. Shaped strategic business plans and C-level client engagements in a matrix organization. Trusted advisor with extensive experience in a variety of technologies used to build today’s IT systems. Proven ability to communicate and develop relationships on multiple levels within an organization including both engineering teams and business leadership.

SKILL:

Strategic market research
Business planning and development
Contract negotiations
Salesforce, SAP, Linux, Visual Basic, HTML Programing Languages and Conga Composer
Senior level client relations
Produce transformative, sustainable results
Collaborative problem solver

WORK HISTORY

Confidential

Solutions Engineer Executive

Responsibilities:

Supervised up to nine team members in both cross-functional, and management of various subcategories of Confidential ’s entire PCB prototype operation. Each individual was required to learn and have a specialized knowledge of at least one of the following, (as well as some working knowledge of each of the following areas): Cam-350, Aegis CircuitCam, AS400, Stencil Ordering, Mydata Linux Assembly software, as well as AOI quality control, and tracking of defects.
Provide PCB design, circuitry, layout, and assembly support to the engineering team, clients and named accounts.
Provided pre-sales and client meeting support for proprietary managed hardware and firmware services and IT solutions including data center services and managed application services.
Delivered support to sales team in making appropriate contacts at existing clients and providing technical sales support.
Identified additional opportunities at existing clients and worked with the sales team to close deals.
Helped to qualify sales opportunities. Assisted in the development of account strategy, presentation and demonstration support.
Worked with the core sales organization to meet bookings and revenue targets.
Supported the development of proposals, SOWs and other contract documentation. Identified all the key technical influencers.
Presented business value proposition to C-level clients and submitted technical solutions to management and engineering level clients.
Employed technical and analytical expertise in the operation of enterprise, client/server and desktop & mobile cloud computing systems and networks.

Confidential, Rocklin, California

Pre-Sales Engineer / Salesforce SME Consultant

Responsibilities:

Served as a pre-sales systems engineer / Salesforce SME consultant for SaaS platform for technology, retail and e-commerce industries.
Built out customized architecture for Customer Relationship Management line of business to expand the company’s core business of on-line booking engine solutions.
Created business licensing strategy, product strategy and trained staff on IT adoption sales best practices and industry products and solutions.
Researched technology gaps within specific verticals and created relationships with vendors to develop the product portfolio.
Became skilled in all core features within the portfolio and earned technical s related to offerings.
Served as a pre-sales engineer / Salesforce Subject Matter Expert Consultant, providing technical support for all sales representatives and CRM customers.
Expertise in areas of CRM Contact Management, Analytics, Mobility, Customization, and Simplicity.
Led technical discussions, performed proof of concepts and product demonstrations.

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