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Salesforce Developer /admin Resume

San Francisco, CA

SUMMARY:

  • Around 6+ years of IT experience in Software Design, Development, Analysis, Testing and Implementation of business applications including 3.5 years of experience as Salesforce Developer and Administrator.
  • Certified Salesforce Platform Developer I and Salesforce Administrator.
  • Extensive experience in Saleforce.com Setup, Configuration, Customization, Administration, Data Migration and Deployment of applications to Force.com platform for large user groups.
  • Experience in implementing Apex classes, Test classes, Visual Force Pages, Standard and Custom Controllers, Triggers, Force.com IDE, SOQL and SOSL.
  • Extensive experience in SFDC Administrative tasks like designing of Custom Objects, Custom Fields, Role based Page Layouts, Profiles, Sharing Rules, Users, Reports, Dashboards, Email Services, Permission Set, Workflow Alerts, Validation Rules, Quick Actions and Approval Processes.
  • Proficient in Bulk Data Migration from Traditional Applications to Sales Force using Apex Data Loader Utility, Import Wizard, SFDC Data Export, Mass Delete and Jitter bit.
  • Experience in working with Eclipse IDE and Force.com Plug - in for writing business logic in Apex programming language.
  • Experience in integrating Salesforce with external applications by using REST and SOAP API.
  • Good development experience in C++, JAVA, HTML, CSS, XML and JavaScript.
  • Experience in working Agile and Lean project methodologies for Software Development.
  • Expertise in Salesforce Marketing (Exact Confidential ) Tool for bulk promotions and boosted sales by targeting potential customers.
  • Excellent communication and interpersonal skills and an attitude to learn the new cutting-edge technologies.
  • Ability to quickly analyze and come-up with an efficient industry standard solution for a given problem.

SKILL:

HTML (4 years), JAVA (4 years), APEX (4 years), WORKFLOW (4 years), LOADER (4 years)

TECHNICAL SKILLS:

Salesforce Technologies: SFDC Certified Force.com Developer, Sales force CRM, Sales force SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production), Marketo.

Other Programming Languages: Java, JavaScript, HTML, XML, DHTML, C, C++, C#,SQL

Databases: MS SQL Server 2005/2008, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows 2000/ XP Pro/ Vista/ 10, Windows Server 2000/ 2003/2008

Application Packages: MS Office, Word, Excel, Access, Lotus Notes

WORK EXPERIENCE:

Salesforce Developer /Admin

Confidential, San Francisco, CA

Responsibilities:

  • Managing subscriber data, import and segmentation using a combination of Salesforce Marketing Cloud tools and database queries
  • Analyzed the technical and business requirements and customized various standard objects and other Platform based technologies like Visualforce, Force.com API and Web Services according to the requirement.
  • Creation of Metadata for the Application and Organization by creating custom objects, custom fields, validation rules, record Types, Page Layouts and workflow rules.
  • Improved the organization code coverage in the production by adding new test classes.
  • Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to Visualforce pages.
  • Developed apex triggers to perform custom actions and validations before and after the change of records by using proper coding standards and bulking the data.
  • Migrated components between sandboxes using change sets.
  • Implemented pagination, sorting columns and search box to display large number of records on a Visualforce page using JavaScript, Standard Controller and Standard Set Controller.
  • Processed large number of records in batches (considering governor limits) with Schedulers and Batch Apex.
  • Performed the role of support engineer for the internal users and helped them in getting used to the
  • Application generated reports and saved them for further access to the users.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Used SOQL & SOSL for data manipulation needs of the application.
  • Responsible for creation of users, roles, profiles and customization of reports and dashboards as per the client requirements.
  • Manage business users with profiles, permission sets, roles, and sharing rules.
  • Documented and performed detailed analysis of business and technical requirements.
  • Implementing and testing the new features of Salesforce releases.
  • Also, had regular meetings with all grades of employees to know their hardships with the platform and making it easy for them to access all the functionalities available.
  • Took ownership of enhancement requests and bug fixes. Setup meetings with business users to understand the business processes.
  • Analysis and upgrade of existing code to increase performance.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Workbench.

Salesforce Developer/Admin

Confidential, San Francisco, CA

Responsibilities:

  • Performed the role of Salesforce.com Administrator and Developer in the organization.
  • Worked on Sales cloud with Accounts, Contacts, Cases and Solutions to generate towards developing business.
  • Experience with Service Cloud including: Service Console, Customer Portal, Case Feed
  • Designed and Developed Custom Objects, Custom Tabs, Page Layouts, validation rules, Case assignment Rules, workflow Rules, Email Alerts, Auto Response Rules.
  • Created Formula fields, Cross Object formulas, Roll - up Summary fields and Dependent picklists.
  • Created Queues, Public Groups and Email Templates.
  • Created profiles, given permissions to role Hierarchies, OWD and permission sets
  • Designed the Live Agent system and did the required configuration and customization to suit the client requirements.
  • Configured routing rules to assign cases to agents through Omni-Channel.
  • Worked on Salesforce CTI (Computer-Telephony Integration) Integration tool.
  • Integrated Microsoft Outlook with Salesforce CRM and Inbox which syncs email, calendar, tasks and reminders.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application using Force.com IDE.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist in better use of Salesforce as a sales tool and configured various Reports for different user profiles based on the needs of the organization.
  • Extensively used SQL for querying underlying database tables and resolving data issues.

Environment: Saleforce.com platform, Sales and Service Cloud, Data Loader, Workflow & Approvals, Triggers, Validation Rules, Reports, Custom Objects, Custom Tabs, Apex and Visualforce, SOQL, SOSL, CTI integration and Email Services.

Salesforce Developer/Admin

Confidential, Mahwah, NJ

Responsibilities:

  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce com (SFDC) and using other Platform based technologies like Visualforce, Force.com API and Web Services.
  • Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to Visualforce pages.
  • Created required metadata for the application by creating custom objects, custom fields, validation rules and workflow rules.
  • Customized the application by overriding the standard layouts with Visualforce pages to meet the business requirements.
  • Implemented Email - to-Case, Web-to-Case entry and manual case entry for entering customer's cases in
  • Cases Tab.
  • Improved the organization code coverage in the production by adding new test classes.
  • Migrated components between sandboxes using change sets.
  • Performed data migration using Salesforce data loader from CSV file.
  • Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
  • Implemented pagination, sorting columns and search box to display large number of records on a Visualforce page using JavaScript, Standard Controller and Standard Set Controller.
  • Developed apex triggers to perform custom actions and validations before and after the changes to records.
  • Manage business users with profiles, permission sets, roles and sharing rules.
  • Good understanding and implementing the new Salesforce Lightning Experience.
  • Analyzing the Scenarios for switching between Salesforce classic and the Lightning Experience.
  • Took ownership of enhancement requests and bug fixes. Setup meetings with business users to understand business process.
  • Consumed and exposed SOAP and REST based web services on SFDC platform.
  • Used Custom Controllers, Controller extensions, wrapper classes with apex classes, Visualforce pages to perform operations on Standard and Custom Objects.
  • Processed large number of records in batches (considering governor limits) with Schedulers and Batch Apex.
  • Used Lightning process builder for visualizing and creating automated business processes.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading.

Salesforce Developer/Admin

Confidential, Jersey City, NJ

Responsibilities:

  • Performed the role of Salesforce Admin and Developer.
  • Developed various Visualforce Pages, Apex Triggers and Apex Classes to include extra functionalities.
  • Designed High Level Customized Visual Force Pages using Standard Controllers, Custom Controllers, Standard List Controllers and Controller Extensions.
  • Designed the approval process having dynamic approvers.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Used SOQL & SOSL for data manipulation needs of the application.
  • Created Custom Email Templates as part of sending Alerts to users based on the business requirement.
  • Responsible for creation of users, roles, profiles and customization of reports and dashboards as per the client requirements.
  • Manage business users with profiles, permission sets, roles, and sharing rules.
  • Experience in designing of Custom Application, Custom objects, Custom fields and Custom Tabs.
  • Customizing Standard Objects like Accounts, Contacts, Opportunities, Cases, Leads, and Products as per client's requirement.
  • Created workflow rules and defined related tasks, time - triggered tasks, email alerts and field updates to implement business logic.
  • Analyzed the Confidential customers for promotional purposes and through which efficiently increasing sales.
  • Creating the apt promotional Newsletters every month for customers all over the world.
  • Analysis and upgrade of existing code to increase performance.

Environment: Saleforce.com platform, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Exact Confidential Tools.

Programmer Analyst

Confidential

Responsibilities:

  • Requirements gathering from business and defining specifications for the system.
  • Coordination in project activities and ensure that all project phases are followed and documented properly.
  • Worked in a team, involved in developing the UI, layout and front - end programming (HTML) from wireframes
  • Designed the front-end applications, user interactive (UI) web pages using web technologies like HTML and CSS.
  • Designed dynamic and browser compatible pages using HTML, DHTML, CSS and JavaScript.
  • Develop HTML and CSS template using Photoshop.
  • Responsible for creating the screens with table-less designs meeting W3C standards.
  • Developed fast loading images using Adobe Photoshop.
  • Developed CSS styles to maintain the uniformity of all the screens throughout the application and positioning of screen objects.

Environment: Java, Spring, Web storm, AngularJS, HTML/HTML5, CSS3, JavaScript, JQuery, REST Web Services, AJAX, JSON, XML, Maven, Git, JSON, Spring MVC.

Junior Java Developer

Confidential

Responsibilities:

  • Involved in all phases of Software Development Life Cycle (SDLC) of project including requirement Analysis, Designing, Building, Unit testing and Deployment.
  • Working in the Agile/Scrum development environment with frequently changing requirements and actively participated in scrum meetings and reviews.
  • Using the latest HTML5 elements for video playback, content rendering using semantic tags such as article, section, Canvas etc.
  • Worked on CSS Background, CSS Positioning, CSS Text, CSS Border, CSS Margin, CSS Padding, CSS Table, Pseudo Classes, Pseudo Elements and CSS Behaviors in CSS.
  • Designed table - less layouts using CSS3 and appropriate HTML5 tags as per W3C standards.
  • Development of cross browser compatible web page using Java Script and jQuery.
  • Designed and developed custom jQuery components for the front-end client side validations.
  • Responsible to manipulate HTML5, CSS3 in jQuery as well as making the pages, dynamic using AJAX, JSON and XML.
  • Developed a single page, mobile-first, cross-device/cross-browser web application for real-time location sharing utilizing AngularJS, JavaScript API.
  • Implemented code according to coding standards and Created AngularJS Controller, which Isolate scopes perform operations.
  • Worked on responsive design in making the application compatible with desktop, tablet, mobile and developed tabbed pages.
  • Using AngularJS created Responsive Web Design (RWD) and did data manipulations to display data in company standard format in UI.
  • Implemented faster mobile-friendly applications using Twitter Bootstrap framework.
  • Tested cross browser functionality and fixed major layout bugs for supported browsers.

Environment: Java, Spring MVC, Spring Boot, Web storm, AngularJS, HTML/HTML5, CSS3, JavaScript, JQuery, Bootstrap, REST Web Services, AJAX, JSON, XML, Maven, Git.

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